Woooowwww, I've discovered the 2 for 1 special (bringing both cats in at the same time)!! I'm never…read moregoing back to only bringing 1 cat at a time, if I can help it. I had an appointment for BOTH Bruno & Bird for their annual check ups. We met with Dr. Flynn who gave them both so much love & attention & care. The quality of the visit was not at all affected by the doubling of the cats. With the help of the amazing tech, Dr. Flynn gave them both their shots & there was not a single hiss or growl to be heard. Dr. Flynn noted a few health issues with both cats that I'll be keeping a close eye on, but we did also celebrate that my big boy cat Bruno has lost a WHOLE ENTIRE POUND since his last visit! The vet congratulated him but also congratulated me on being a good pet parent & I must admit, the validation felt amazing. We did it, buddy! We're shooting for a little bit more weight loss but we're on the right track. I'll always take my cats to City Kitty & always recommend City Kitty to anyone who asks. Amazing staff & experience, every time.

I have been coming to City Kitty with my babies since they were 8 1/2 weeks old. Mookie and Marley…read moresiblings are ragdolls. They will be 14 in November. We also rescued a third ragdoll and also bring her to our favorite Veterinary Mocha needs extra love she was rescued from a hoarding situation and had to have dental work as well as fix her stomach issues. The kitties may not be so excited however I have the utmost confidence in City Kitty with my babies. Vet tech always friendly and helpful. I love them and wouldn't trust my babies with anyone else!!!!

i used them for travel papers this fall and will drive to Newport for my next trip., it's worth the…read moredrive. They over charge for services ( double $1000 vs $500 ) and are not current with proper animal travel certification processing . The staff actually had my dog's travel papers sitting in a folder until the day before travel. No phone call that the paperwork was ready. I strongly Do Not recommend this vet for travel papers.

I have a very anxious and reactive dog and her first 4 years of going to the vet were miserable for…read moreboth of us. At her old vet she had to wear a muzzle and every vet tech in the practice would try to subdue her for blood draws, vaccinations, etc. More than once we had to turn around and go home 80 dollars poorer with nothing to show for it. Our very first time into PRAH, she got three vaccines and a blood test with almost no trouble and a single tech! She is visibly less distressed and much happier and therefore so am I. Very thankful to have found a vet that treats my little monster like the sweetie she is and understands her quirks!

My dog is really comfortable at this vet. During the early COVID days there was one vet tech that…read morewas awful and clearly wasn't comfortable. Unfortunately that my dog uncomfortable. We haven't seen her since and my dog has been so so happy here. All of the techs love him and he feels really comfortable when they gently hold him to get shots. They make him feel comfortable when he goes into the back for bloodwork too. Yeah it's expensive and yeah parking sucks, but my dog is happy and well cared for.

Very friendly team full of caring professionals! They are always very kind to my pet!read more

Sadly, we had to bring our senior pet to be put to sleep as she had developed serious health issues…read moreand was in pain. East Bay Animal Hospital was able to give us a same day appointment. When we arrived, we were able to park in the lot behind the building, and there is a ramp leading up to the entrance. The waiting room is clean and spacious, with separate spaces for dogs and cats. Animals are required to be leashed or in a carrier. We were treated with kindness by the veterinarian and technicians, and the room we were placed in was also clean. The veterinarian treated our pet very nicely and everything went smoothly. I would recommend this practice to anyone needing end of life care for their pet, and the only reason I am giving them 4 stars rather than 5 is that the cost of this service was much higher than expected. In fact, it would have been less expensive for us to go to a 24 hour emergency veterinary office. Otherwise, the kindness and care we received here was excellent.

From the front desk staff to Dr Elizabeth Murdock this is by far the very best care your fur baby…read more(pet) will ever receive. They truly care for every patient (pet) that comes through the door!! Their upfront and concise communication and compassion is superior. Mizzou, our 17 year old cat, truly loves her visits with Dr Murdock and her staff. She gets compliments, extra snuggles and gentle loving scratches. Honestly, my husband, me and Mizzou trust the staff here and we know they will do all they can to keep Mizzou healthy and pain free. Highly recommend East Bay Animal Hospital!

My rottweiler Lars, had injured himself earlier this spring...and we weren't rehabbing him…read morecorrectly ourselves. He reinjured his shoulder and that is what lead us to Healing Paws. Dr. Corey spent a lot of time assessing Lars and talking with me about what was going on. The staff at Healing Paws are friendly, knowledgeable, and Lars loves them. We are on our second week of rehab and they are giving us exercises to rebuild Lars at home and this is what we need. Lars is a performance dog that competes in obedience and agility shows...I truly believe that Healing Paws will get him back into peak condition!

Dr. Corey and his team helped our 8 year old golden/beagle Riley recover from a slipped disc in her…read moreback. Instead of just prescribing short term pain meds, Dr. Corey and his team did massage, laser light therapy and strength training to heal her spinal injury and get her strong to prevent future injury. We now go to Healing Paws with our other animals and are very happy. Thanks for everything! -Riley, Penny, Mia, Greg and Taryn

Due to Covid you can't bring your beloved pet into the vet. I took my baby for her annual…read more They came up to the car, took her in, and 10 minutes later she was brought back to my car. This is OK for a healthy dog, but I am really getting sick of this Covid criteria.. Thank you Cranston Animal Hospital.

I took my cats to CAH for their first checkup and first vaccinations. All aspects of the experience…read morewere impeccable, with the staff very friendly and professional and Dr. Courtney especially amazing. What I loved most about the experience was how Dr. Courtney patiently explained different elements of cat health as well as upcoming lab work and procedures that the cats needed. We even went so far as to talk about their diet which put me at ease knowing I am feeding them higher quality stuff. You could sense Dr. Courtney to be genuinely caring and compassionate for not just the wellbeing of animals but for them to get the best upbringing. With covid protocols in place I found the check in process to be seamless and easy, no waiting on hold endlessly. Everything felt quick yet not rushed. I am eager to continue going here in the future!

Bait and switch - deceptive business practices. They offered a free first exam which we signed up…read morefor. We had a 20 minute intake conversation about our dogs, and we sent over our paper work. A month goes by and they call asking for $100 - because they "changed their policy" I asked to see where it says that the free appointment I signed up for costs $100? The right thing to do is to adhere to your advertisement, and not bait and switch. This is sketchy and a bad practice, even if it is "just a deposit". I wanted to try out a new location since we moved, but we will be staying put with our independently owned vet and driving the extra distance. Just rude, and quite frankly - weird.

I went there once but I don't think the vet I met was professional. I went there because of other…read morereasons but she suddenly told me my cat has a possibility of heart disease and it's genetic but my cat went to other vets a couple times already and she even has a health certificate and the breeder has best breeder TICA certification. My cat is a year old now and I got her when she was 10 weeks and she's totally fine. I told her exactly the same thing and she said that's the one I have to discuss with my breeder and gave me a print about the heart disease. I'm not paying 300 to get those advice lol. highly recommend just go to Vetco not worth it.

I would like everyone to know if your pet needs urgent care this is the place to go i recently had…read moreto put my beloved cat Thunder down the vets and all involved were very compassionate and did all they could for him thanks again Staff

After having a horrible experience at VEG animal hospital, it made me realize I need to leave a…read moregreat review for this place. I needed care for my dog, and everyone here was great- informative, patient, kind. I felt like my dog received excellent care. Thank you.

It is easy to understand now why this hospital has received negative reviews. It is apparent that…read morethe woman who answers the phone (when in fact, they do answer the phone) has quite an attitude problem, as I am not the only person that she decided to hang up on in mid sentence. I strongly suggest that the owner(s) of this hospital take heed to these negative reviews, if he / she takes pride in this establishment. I have found another hospital, where I am spoken to respectfully.

Staff is great! Jo helped bring my puppy and kitten in when I was struggling. Dr B, Sam, and Tia…read moreare so knowledgeable, gentle, and kind! The whole office was clean and bright. Can't recommend enough

I was considering changing my Vet care because of the poor communication, and lack of organization…read more They made the decision for me. When we began seeing Dr. Rosen it was 2 years ago, at the time my pup was brand new and she was having some skin irritation - I also have and had pet insurance at the time. Over a few months it was determined she was having allergies, and was put on Cytopoint. At the time the insurance was covering them but based on something Dr. Rosen wrote within her paperwork deemed the allergies pre-existing and they cancelled the coverage. I asked the Dr. to discuss and help with this because they were not in fact pre-existing since I had just adopted her, but she was no assistance. Each time I saw Dr. Rosen with my dog, there was something new that was amiss, once she referred to my dog was a "6 year old beagle" - (She is not a beagle, and she was 6 months old at that time.) I began to get worried about my dogs care, but then they began employing new doctors at the clinic, so I asked that I swap doctors and actually began getting better care for my animals. Those doctors came and went and unfortunatley Dr. Rosen stayed. 99% of the staff cannot stand this Doctor and when I brought up my concerns they all agreed! A few of them even mentioned that she was so inconsistent they felt she might be on some sort of drugs. She is so all over the place, that I wouldn't dismiss it. I wound up bringing my pup to the Swansea location a couple times because the better doctors were there. My dog has monthly injections so I have brought her back to the vet techs (who've been amazing) they are the only good thing about this place. While I have been thinking about changing Vet's I have honestly been waiting to see if another doctor joins the practice so I could continue her care with them, and see the vet techs there. On Thursday her allergies flared and she'd already had her injection for the month, that same week. I called and asked for their opinion on what I might be able to do to get her some relief and I was told the dr would call me back that day. That never happened. On Friday morning I called in to find out if they had anyone to provide me with advice and was told the dr. put a note in the system that she could come in for a cytopoint injection (which she already had the same week or so, these injections cannot be given sooner than 4 weeks.) I explained that and was VERY frustrated and asked if Dr. Rosen even looked at her records. I was told that they might be able to squeeze her in for a dr. appt. on Friday but I explained I was going to be in work meetings the majoritiy of the day and I wasn't sure if I could get her in, but wanted to find out if I could give her some eye drops or eye wipes... I was told they would call me back. While I was in meetings for over 2 hours the receptionist left a message but by the time I was available after having been pulled into day-long meetings, they were closed. The following morning (Saturday) I bought some eye wipes at Rumford Pets - I popped in to ask if those wipes would be OK (since they are right next door.) The person at the desk didn't realize my dog was a patient and I explained and I was just wondering if these eye wipes were OK, or if they sold anything that would be better. As that happened another person came from the back extremely rude and stated that she called me and left messages and expected a call back before 4 and they couldn't help me. It was so rude, so I tried to explain I was in meetings as I had already told her but she was even more rude, so I left. Now today I get a voice mail that states they are no longer going to be seeing my animal because I am unhappy with their service. To say this is a nightmare is an understatement, but hey they did me the favor I should have done myself a while ago. Please stay away from this clinic, they are unprofessional, disorganized, rude, and condescending. I wouldn't recommend this place to anyone that loves their animals!

The very last time I went there, I was sitting in my car waiting for my dog, and the only vet on…read moreduty left! That meant that there was, for at least the second time I was there, no vet on duty! All those promises when they opened were never met. That was the final straw for me. I called and asked them to send all my dog's records back to the Attleboro Veterinary Clinic. They said they would. That was in the late summer of 2022. it's now February, 2023. I went into the Attleboro Clinic for Cooper's annual check up. They had no records from Vitality. They said the Attleboro Vitality site was now closed, and I needed to contact the Swansea site. There was no phone number on their webpage, so I sent an email. I got a response that they received my message. I'll update when I hear that his records have been sent. The Swansea site has some good reviews, and many vets. I found the phone number for the Swansea Vitality site and gave them a call. The girl I spoke to was lovely and recognized me from the email I had sent. She said that she sent all the records and confirmed that the Attleboro Animal Clinic received them. Sounds like the Swansea office is doing a great job!