I took my beloved kitty to this clinic for a wellness checkup soon after we moved to Northville…read more The vet said she needed her teeth cleaned and they would need to put her to sleep to do it. It's a pretty expensive procedure, but this clinic quoted a lower price than I had received elsewhere, so I agreed. I was told to drop off my kitty in the morning before work and she would be ready to pick up in the evening. I dropped her off on my rushed way to work, not knowing that would be the last time I saw her. Around noon, I got a call from the vet saying that he finished the procedure but the cat had struggled a lot before going under and now she was not waking up. Although he would not admit it openly, it's clear the poor thing was terrified and struggled, so he OVER SEDATED her. She never did wake up. I had to go pick up her poor lifeless body. I feel horribly guilty that I took my poor kitty and left her alone in a cold office of strangers who then killed her, even if that wasn't their intention. I miss my kitty and am haunted by how she left this world and my decision to take her to this vet.

We first came to Northville Animal Hospital years ago, despite living in Detroit, because Dr…read more Lubana was the only hospital on a Sunday able to fit us in for an emergency. Years later, and one doggo in addition-to, we still drive from Detroit for his expertise, genuine care and warmth. There is NO feeling like being assured and also having countless appointments of proof your babies are in the right hands. We've had several visits ranging from surgeries to vaccinations and every time I am absolutely relieved to have he and his staff overseeing us. Thank you, Northville Animal Hospital!!

We recently switched to Colonial and couldn't be happier! They are all so kind, transparent and…read moregenuinely care for your pet! It was an amazing experience for our pup!

I am so happy I switched my vet to Colonial. I have two very nervous pups and the staff goes out of…read moretheir way to make them feel comfortable. I respect the veterinarians, Dr. Walker and Dr. Low. Colonial has a pet portal on their website that makes managing our pet's care so much easier. I can keep track of all my pets' appointment and medications. I love it!

Clean and well ran office! The staff there in its entirety are always so kind and sweet to me as a…read moreclient and to my cats as patients!

Roose is always available and helpful. The staff is great! We've been their client for many years.read more

Urgent- Just found out they are closed permanently. Had been taking our Cats here for 2 years and…read moreloved it. So sad to lose them.

Very happy with the service of this cat specialty veterinary clinic…read more They removed a cancerous tumor from my cat right away. My previous vet had told me to watch and wait to see if tumor grew. Carousel advised to remove it "pronto". So glad we did. Turned out to be cancer. Great advice.

These Ladies are THE best. Knowledgeable and friendly. I am SUPER picky in veterinary care for my…read moredogs. Honestly they are the only kids i will have and this place really cares. The Techs are super nice as are the vets. I always have 1000 + 1 questions and they do a great job answering them. They go above and beyond. They have a few animals roaming around - always friendly. They're facilities are always clean. And they have a very nice waiting room and coffee available - but i have never had to wait more then a few minutes. Parking is great - lots of space. This is the best veterinary clinic i have been to and i will remain a loyal customer because of the quality of care my dogs receive.

Hidden Spring Veterinary Clinic has taken excellent care of my two dogs for over 16 years. The…read moreveterans and staff are kind, helpful, and very professional. Not matter what reason for our visits, from checkups to surgery, my dogs received excellent care.

Just came back from having to send our family member to the Rainbow Bridge. They were very kind and…read morehelpful for such a difficult time. Heartbroken, but glad we went there Not as expensive as you might think for emergency services, and the staff was so kind. Thank you

My dog developed a large mass on the side of his neck, which grew rapidly. I took him to the vet as…read moresoon as I noticed it. They referred me to a specialist. I got second opinion from another vet and they also said to find a specialist. I was told he would need CT scans, ultrasounds, and surgery. I was overwhelmed and desperately trying to set up the earliest appointments I could get for him. But within that time, it continued to grow. Within a week and a half it went from the size of a golf ball, to the size of a grapefruit. I felt like I wasn't getting the immediate help my dog needed. That's when we came to AEC and met with Dr. Melissa. She had the confidence and experience to perform a procedure on my dog that was absolutely necessary and as a result, she saved him from a great deal of pain, and me from a great deal of panic. (Not to mention thousands of dollars). Melissa introduced herself to my dog so he could became familiar with her. Then she explained to me what she would do, what she was looking for, and what would happen next. All before she took him to the back of the clinic. After the initial check she came back with more details, explanations, and information about the next steps she would take. One thing I greatly appreciated is that Melissa gave me an estimated time as to how long the procedure MIGHT take, but she emphasized that an extended wait time did NOT mean something had gone wrong. That helped settle my anxiety and keep me from watching the clock too closely. I admire emergency physicians and everyone in this field so much. They have to treat traumatic and urgent situations while also balancing their compassion for the animals they are helping. Melissa walks that line with kindness and integrity. She trusts her intuition and seemingly puts herself in the position of her patients. As a result, she provides them with not only the most comprehensive and quality care, she also provides them with a great deal of comfort. One month later, I'm sitting on the couch next to my HEALTHY dog writing a review for this amazing doctor, Melissa. We are so grateful for you! I want to wrap this review up by acknowledging and praising the entire staff at the AEC. My interactions with the receptionists were particularly wonderful. One of them even helped me carry my still somewhat sedated, nearly 80 pound dog through the ice and snow in order to safely get him in my car! If you're having an emergency and need an exceptional doctor, a clean and calming clinic, with the kindest and most compassionate staff, this is where you need to go.

Denise is a savior! I called her up with a last minute request for over night sitter for our two…read moremini doxies and she was so kind and helpful and informative. Denise was professional on the phone and works fast on finding the right person in her company to help us out. Denise has an app that is easy to communicate with her and your pet care taker. You can schedule appointments and get updates. Again, professional. I felt secure that our pet sitter would not only take wonderful care of our fur babies but also respect our home. I will choose Doggie Latchkey for all small and large services.

we needed in-home service for a cat with cancer and a dog with pancreatitis. Jeni moved in for…read morethree days and provided around the clock care for our furry family members. She was always in contact and sent wonderful updates about their status and any questions we might have had during that time. we are extremely fortunate to have found Doggie Latchkey and Jeni!

Do not come here! You will be overcharged and gaslit into paying way more than what was promised…read more I brought my cat in for a basic wellness check up and their website CLEARLY advertised first time visitors pay $25 for a basic wellness exam. When I tried mentioning it to the nurse that did intake she immediately brushed it off and mentioned the doctor will be in shortly. We get to the end of a very very basic exam, checking teeth, heart, weight, eyes tells she she's in good health and we go upfront to pay. They hit me with a $50 fee for the exam which I clarified about the deal and they just didn't care. I pulled up their OWN website and read them the deal and they still didn't care. I told the girls at the front desk that I felt this was a bait and switch and extremely dishonest, and they smiled at me and said "restrictions apply" and that "we know it's confusing we've asked corporate to change that" so that tells me I'm not the first person this has happened to. Cool, if you're business wants to do bait and switches and be dishonest to new clients then I won't ever be doing business with you again, and I'll personally do my part to get the word out that you're robbing people point blank. That's not how you give good service, that's not how you treat customers, shame on all of you

Took my dog in for a suspected blockage as my regular vet was booked up for the day. I had already…read morehad X-rays from a day before and I know he got into something. Dr. Gill comes back and recommends a set of X-rays, and a full blood workup ($$). I agree, but ask the vet tech to run the x-ray first to rule out the obvious and hen run the blood. She says sure, no problem. Then comes back 10 minutes later and tells me it'll be 30 minutes before the blood tests are done. I confirm, yes they drew and the Dr "thought it best to run both". OK, first strike. So I go sit in my car waiting the allotted time with my sick puppy. I get a call about 25 minutes later, asking if I plan to come back in for the results. I said, I'm in the parking lot. Kind of rude, so second strike. Then the Dr goes over his results, and tells me that next options are a barium test $$, Ultrasound $$$, or exploratory surgery $$$$. Before I decide, I ask her why she ordered the blood work before we had a chance to review the X-rays. She then lies to my face, and tells me she "came out to talk to me, but I was gone." Third and final strike. No way they're touching my puppy! So I pay, and ask for a copy of my records and mention my disappointment to the woman at the counter. I simply state I'll pay, but I need a copy of my records for the next vet in case of an emergency and I won't be coming back because of what just happened. Another tech comes up and asks what's wrong; she tells her "oh, he's mad we ran the blood without asking him"! I offer, no, I'm just disappointed. She doubles down, oh he's just mad". How rude, I wasn't mad - but I sure am now. Please, do yourself and your fur baby a solid. Go anywhere but here. They don't care about pets, they care about money. And lack even simple, common, human decency. And to top it off, maybe they could spend a little more time cleaning the rooms between patients.

Dr. Bartolucci is an excellent vet. Got quite a few things done today and I'm very pleased with the…read morework that was given to us.

I love this Vet. My boss referred them to us for putting our dog to sleep. They were kind,…read morecompassionate, and very professional. I highly recommend this place!