We had to put our beloved dog down today and the entire staff at VCA was amazing to our family…read moreincluding our 4 legged member. You could feel that they truly care about the families and making sure everyone is comfortable. They did not rush us and talked us through everything. Thank you to the VCA staff for being so caring in such a difficult time.

So lucky to find Dr. McMillan & Kayla and staff to help us DAY OF on the weekend (Saturday) to help…read moreour 18+ year old rescue Balinese cat cross over to Kitty Heaven. I called in the morning in tears & cute Kayla was so understanding and sweet - by 2:30pm our family was gathered in a nice room with very attentive directions and guidance. I cry as I write this because Dr. McMillan was so tender with our cat who was very lethargic and dying. He gave us tiny jars with her fur - both cream/brown to remember her by. They offered us water & tissues all included. They said "Sorry for our loss" multiple times. The atmosphere is clean & welcoming not sterile & scary. We are so grateful for their help on this difficult day. They were patient with us and helped us grieve. Bella got to meet our Dalmatian, Hydro (who was 13 years old when he passed) for the first time after 20 years! I recommend highly their euthanasia services. (I found out after I made the appointment that my daughter & her boyfriend take their dogs there for veterinarian services too & like them as well.)

I absolutely love this place. The staff is amazing. My…read more lab/Rottweiler needed emergency surgery. She was in Surgery the same day, and the care that everyone gave her before, during, and after was above and beyond. I will never take my animals anywhere else but here. Thank you so much!!

Very kind and great people! We have come here for years with our 2 dogs and our old dog who sadly…read morepassed. They have always gave us the right care and have been so nice to us. Definitely recommend!!!

I brought in a cat that had been hit by a driver and left in the street - I asked Willow Creek VCA…read more to scan for a chip so I could locate it's owner, and they told me i needed to go to animal services for that. This incident happened in the area of Willow Creek. Not a very community oriented organization and I won't be back. I no longer take my pets to Willow Creek VCA- there are more compassionate Vets/clinics around.

My dogs love coming to preschool with Harley and Puppy Socialization with Kris. The staff is…read moreamazing and treat my dogs with kindness and care. Whenever we pull up in the car to come to Willow Creek, my dogs are so excited.

I took my dog in for a consultation for dental cleaning they did the exam & took blood to check for…read moreany issues . I was given an estimate. Dr Howard did her exam he is very gentle & kind . My dog wasn't even nervous. I called a few days later to schedule her procedure . I asked if there was anything special I would have to do the night before they said just not to feed her after midnight but someone would be calling me to go over what to do the night/day before her visit . I never got a call from the office . So I just googled when to stop feeding her & put all her water up . When I checked in the next day I found out she could have had water . I asked why they didn't call me for instructions they said the girl that does the calling out phone was broken . They did a great job with her dental cleaning . She had to have several teeth pulled . They were so nice. They sent home some pain pills . She is doing great & I am so happy to have her infected teeth out of her mouth . I would recommend this vet for dental procedures.

My cat had some concerning behavior and I knew she was overdue for a dental. This was our new vet…read morewe had been to twice before and I had never previously had an issue with them. I called and they were able to get me on the schedule for the next day. Unfortunately, I'm unsure they should have scheduled me as they were extremely busy. When I came to pick her up, much later than anticipated, the receptionist told me it would be $1700 when my estimate read $1300. The receptionist did their best to help me understand what they could and were plenty kind thankfully. I unfortunately did not read/was not verbally informed of the fine print that says full payment is required at the time of the procedure until after I had dropped my baby off. I signed up for a third party payment option they have in an emotional, rushed state to try to get my cat home but it still wasn't enough to cover the bill. They let me take my baby home anyway as the manager was gone for the day, but didn't tell me how many teeth were extracted or what work was actually done--only aftercare instructions and a giant invoice. I had to ask FOUR times to get a breakdown of what the "Feline Dental Package" the next day. I finally got the breakdown and it turns out the receptionist told me incorrectly, and that the total was not $1700 but around $1300 after all. Still, I had a remaining $370 balance after paying 400 out of pocket day of and using the third party system for another chunk of the payment, and this morning they texted me (not even a phone call) informing me that if I didn't pay the full price today by 6PM it would be sent to collections. I simply find sending a bill to collections after only 24 hours to be insane and predatory as a vet practice. I gave them an exact date (only a month away) that I could pay them by, but all of their replies were cold and not understanding. I was never referred to by my own name while interacting with any of the staff, despite them being kind in passing. Overall, I'm upset to see a vet clinic schedule me in one day and expect me to cough up $1300, hold my cat for 12 hours (not sure if this is standard in the industry though) and then send a bill for $374 to collections after ONE DAY! This was our third visit but I still didn't feel like I had personal rapport with anyone there. The impression I got of this business was that they only want "high end" customers who can afford to pay them outright for their "high end everything in house" vibe and they won't be flexible when working with those of us who are young, first time pet owners who may be struggling financially. They only tried to call me after I pointed out that it is not a good look to text me three sentences about your "policy on no payment plans" instead of informing of said policy beforehand. You can read the interactions yourself below. I did my best to stay understanding and kind but I never once received any kind of apology for the misunderstanding, for the long wait or any customer service that felt human (minus the kind receptionist at pickup). It feels like texting a corporate rep, not a person who loves animals. No payment plans in the economy of 2026 is so insane! Needless to say I will be finding a new vet after this experience

These professionals are the best. Very friendly and everything is up front with them. No guessing…read moreor wondering. They delivered my Aydee's pups "C" section. Things couldn't have gone better.

Today I had to say goodbye to my 7-year-old German Shepherd for quality-of-life reasons, and the…read morestaff at Hillside Vet were truly wonderful. They were kind, compassionate, professional, and efficient without ever making me feel rushed. They treated my Bella with dignity and made an incredibly difficult day a little easier. Their pricing was also very reasonable, which I greatly appreciated. I'm deeply grateful to the entire team and would highly recommend them, especially during such hard moments. Thank you to everyone at Hillside Vet!

I would NOT recommend this facility for emergency care. I was told they accepted walk ins and were…read morean Urgent Care facility. We walked in with our cat having breathing difficulty, and figured we would have to wait to be seen. After 2 hours of never even seeing a vet around, and the receptionist, continually telling us the vet was "in a meeting" and our cat in distress, we walked out and went to a facility that took her immediately. I do not recommend this place for urgent care.

Very demanding of money when you walk in the door. WALK IN FEE...$120-$160..Very little compassion…read more In a panic of "what's wrong with my dog" mode you have to choose what test you want to have done. Ultra Sound $88. Urine test $105. blood clotting time test PTT $195.95 ( no way lab work costs that to do) Blood Pressure $80.(huh?) (It takes less than 3 min) Antibiotics $92.74 Walk in fee $124.....I paid the walk in and antibiotics. I was given no clue what was the issue so did not know what tests I needed. I wish Vets were like they used to be, caring and compassionate..not this place. Not a fan. DO NOT RECOMMEND. OH BTW MY DOG passed away 3 days later. Now its $200 To cremate her. If I want ashes that they just dispose of anyway. Another $495. Ouch!!!

Thankfully this is one of the very few places that had same day appointments available for pet…read morevisits. My little chihuahua, Bobby, was throwing up last week due to drastic change in his wet dog food. I switched it abruptly from isms wet dog food to the Costco wet dog food and his tummy wasn't happy about it. I waited for the weekend and noticed that he was still pretty lethargic after a few days so I started calling around for nearby vets. Thankfully this isn't too far from me (20 min drive from west valley) located by fort union in midvale The technician and vet were both very knowledgeable and answered all of my questions patiently. They ended up giving him a hydrating pack and done nausea medicine. He's feeling a lot better and I'm thankful that they helped!

I was late for my appointment due to time confusion. They gladly accommodated me. Ms. Writer, the…read moreVet, is amazing. They won my loyalty today.

They have been so good to my pups and the whole team is great…read more Their prices are reasonable as I checked out others to get my dogs teeth cleaned

Livewell Animal Hospital in Herriman came highly recommend by a friend and rightfully so! From the…read morefirst interaction, they were warm, friendly and responsive. The staff was welcoming, compassionate and knowledgeable. We left feeling heard, encouraged & thankful that our 11year old lab will be on the mend soon. The cost was also very reasonable. Needless to say....HIGHLY recommend!