Dr. Eric Chapman and the staff were great to work with. Typically in the medical industry you expect to be persuaded that you need more care at a higher cost. My experience here was exactly the opposite. I thought my cat had a broken arm, and Dr. Chapman was able to tell that it was not broken with his exam, saving me money on what would have been an unnecessary X-Ray. He took the time to answer questions in detail, and my cat's doing much better after the treatment! High integrity at this clinic, which is very important. Everybody was friendly. Thank you! read more

NOT A HOSPITAL! Our poor dog was hit by a car a few blocks away and we rushed him to the "hospital" but the vet would not even walk out of the room to look at our dying dog. They sent us to far away animal hospital in SLC when they probably knew others were nearer. Our dog died on the way. He probably would not have made it regardless but we would have appreciated emergency help. read more

If you would like a sick care vet this is your guy! He will do everything that the veterinarian training taught him and nothing outside of it. Please double check all of your prescriptions as they are not labeled and if you call to make sure you get the right one he's too busy to get back to you especially when it's an antibiotic, like in our case. If you ask him about making your own dog food or finding other ways that don't mean paying a bunch of money for a ton of medications and surgery, he is clueless. If you think all of your questions will be answered once you finally talk to him after pouring your heart out to his assistant, he wont. He will do everything in his power to get you to buy his tick medication. I never knew of a veterinarian clinic to sell you so hard every possible medication in my life . If you are a person that likes to read labels know about immunizations, medications and dog food, then this is not your vet. read more

Draper animal hospital needs to change their website to show they are not accepting new clients. Every time we have called them they say they are not taking new clients yet their website has no indication of this fact and actually indicates they want new business. read more

Attentive, organized, caring, thorough, knowledgeable. Those are the first words that come to me and I have plenty other positives ones to describe them. I had taken or spoken to three others in the area and my senior dog is well cared for by the staff at Draper Animal Hospital. I trust them with my fur babies. They're thorough and get it right the first time rather than experimenting on them like some do and they take the right amount of time to assess the needs of your pet. I also appreciate their responsiveness when leaving a voicemail or emailing and the follow through on requests. My vet search has ended and happy to have found them. read more

Draper Animal Hospital - Cute light switch covers in the rooms - Veterinarians Near Me - Draper, Utah

When I went in the veterinarian barely took a look at my dog. Then I bought a dog cone from them. They sized the expensive cone to my dogs head. However the cone was too small and cut up my dogs neck. When I asked them for a new one they told me I would have to buy it. Never going here again. read more

I've been taking my pups here for awhile and have been really happy with the staff and overall experience. I myself chose them from looking over reviews and am grateful to be going somewhere we feel good about. We have had some experiences with other clinics that we were not happy with. Reviews definitely help and I hope this can help someone else. read more

I've had a wonderful experience bringing my new cat here. They helped him get recovered from a respiratory infection, and even detected giardia when my cat was not showing any signs. Dr. Chapman was so thorough with my kitty, and the front desk has been really polite and quick to get back to me and answer questions about my cat. Thanks everyone at Draper Animal Hospital for helping my fur baby get super happy and healthy! read more

What an absolutely amazing group of people. We used to see another vet in the area but they started acting a bit too "business" for us so we tried D.A.H. and have been taking our furry family here for years now. Some reviews say the prices are high, but I don't find them to be out of reason with any other vet in the area and more so, Dr. Chapman and his team give our dogs and cats the love and attention they deserve. Our pets are family to us and even if the prices were higher, and again, I don't feel they are, you cannot put a price on that local, "family" feeling. I will say we did take our dogs here back under the old ownership, I believe it was Dr. Moore, and at that time we did find the prices astronomical compared to others, and the service somewhat lack luster, but that was a long time ago and a different group of people. The only thing that is the same since those days is the building's location so I would not base your opinions on old reviews. The staff always follows up with a phone call to see how our pets are doing, they know us when we come in, and sure, some of that may be notes on a computer, but I believe it's more than that- They really know us and our furry family. They remember details, ask questions, talk to us, talk to our pets. Things you can't put a price on. Thank you to Tara, Lindsee, Taylor, Dr. Chapman, and the entire staff for being such a wonderful group of people and helping us through both the fun and the trying times. read more

So I will start with, up to today, my experience with Draper Animal Hospital had been very good. I think Dr. Chapman & his staff are very polite & attentive That being said, we had a miscommunication on charges on my latest visit. I get it, those things happen, but I was unhappy about it & asked to have someone call me The office manager called, & explained why the charges were what they were & said her team is "extremely well-trained" & would never misstate a charge I believe I was specifically told would not apply. Again, I get it, the person who told me that may have made a mistake, or I may have - at the end of the day, it is what it is. I was effectively told to find a new vet. Interesting customer service approach. In my experience (on both sides of these situations), a simple, "I'm sorry there was a miscommunication. Here are our policies. I will reiterate with our staff to ensure everyone understands". Very simple, very effective & an easy resolution. To be clear, I at no point raised my voice, argued, refused to pay, nor did i request anything from them other than an explanation & an assurance that this type of thing shouldn't happen again. Instead, she absolutely refused to form any sort of apology - I was told that she "needs to "protect" her staff" & they will be "happy to send my dog's records to another veterinarian". I asked, "you want me to stop being a customer?" (twice) & was told yes. Like I said, an interesting & very unique approach to customer service. So regretfully, I would recommend people searching for a vet look elsewhere read more

Dr Chapman and his staff are also fantastic with my cats! There have been quite a few appointments for various issues! Several problems between the dog and cats--lots of help with ideas and tips to take home too! read more

I have been taking my baby love bug Peaches to Dr. Moore from the moment she came into my life (2 yrs ago). And let me tell you we are in there ALL THE TIME. We have gone through horrible allergic reactions, chronic uti's, tumors and our most recent health problem- colitis. Each time we go the staff is welcoming and very loving to her, even though she has no manners and jumps all over them... I know that each and every time I need something for Peaches I can call anytime of the day. Even when I am freaking out and crying and just need a little reassurance Dr. Moore is always there! Not only do I take my dog here but so do my parents and my grandparents. Thank you to Dr. Moore and his incredible staff! read more

I'm very disappointed in them. This is the worst customer service ever. My little chihuahua accidentally got bowled over by our other dog and hurt his leg. I had to use a weekend emergency vet to have him looked at. They recommended possible surgery. I contacted Draper Animal hospital as Chapman has been his regular vet in the past. I wanted to get his opinion to see if the surgery is necessary. It's been 4 days and I have yet to hear from them. I have called them 3 times to ask if I could just get Dr. Chapman to even look at the X-rays, they were sent to him from the other facility. Nothing. I don't understand? It's not like I'm trying to get him bumped ahead for shots. He possibly needs surgery. I contacted another Animal hospital and got an appointment right away. I have never been treated this way. He's been the vet for most of our family dogs! I'm very disappointed in them. Again, this is the worst customer service ever. read more

Beware - you will be ripped off. $325.00 for one Xray. Doc was not able to diagnose issues with our dog so recommended an Xray; never explained what to expect regarding pricing. On the way out the door, they sprung the inflated charges on my wife. I called back asking for the doc to call me back to request a courtesy credit. Apparently he's to high up to consult with his customers, so Instead I get a call back from the office manager Michelle who could not understand how operating like this alienates clients. She refuses to even consider any kind of a goodwill credit, just keeps saying the same BS over & over. I'm working hard on spreading the word around town about the way they operate. read more

This is such an amazing Vet office! Dr. Eric Chapman is one of the nicest people I've ever met! He was so kind! He really comforted all concerns that I had concerning my dog! The price was also extremely reasonable. The offices were clean and everyone was so nice! I will bring all of my pets here in the future! read more

We have taken our pet to Dr Chapman for several years now. We are a multi pet owners and have been that way for decades and lived in many states. I can honestly say we have never had a more sincere and kindhearted Vet in all those years as Dr Chapman. That is saying a allot in our case. I am sure we have had other good Vets in the past, but they do not stand out and i can't remember one that did. Dr Chapman and his staff are different and you feel it when you go there. Perhaps it is because its his practice and he is the only Vet. He has a staff that is very much like him. Take it from a family that has had more pets than many people will ever have in a lifetime. You can't go wrong by with Dr Chapman and staff. Thank you for your service Doc. read more

Draper Animal Hospital - After my visit with Dr. Chapman im ready for the Kings game. - Veterinarians Near Me - Draper, Utah

I went to this vet based on the yelp reviews. Dr. Moore sold his practice and another vet has it now. The new vet is not a very friendly guy and was condescending in his demeanor. Tried giving several visits to see if it improves. Done trying, going to find another vet. I am sure there are friendlier ones out there that also are open more than basically 4 days a week with 9 to 5 hours on top of it. read more

See below rude handling of account. left messages for doctor to call me never heard from him. My pet was seen one day after returning from being out of the country. I had left my phone home with credit cards in it. I happen to have my passport along with $100 still in from trip. I carry one emergency check in my purse at all time. I gladly gave $100 and offered to write check for balance. Michelle treated me as if I were a thug trying to get free services! Would not accept my check. She handed me office phone and dialed my own number not believing i did not have it with me, like it would ring in my purse or something. How humiliating! Mind you she did take $100 so I leave with a balance of 194.25 being treated awful. I was then texted from 2 different numbers and emailed with same tone from Michelle. Threat of lawyers? 19 days and no less than 10 rude messages like one below. No mention of how my pet is. I need to hear from you today with payment information to pay off your account for Emma Joe's veterinary care, medications, and tests. Today, you owe $194. 25. I would prefer to handle this in-house, if I send your account to Draper Animal Hospital's attorney for collections, you will incur additional fees. Michelle Draper Animal Hospital 783 East 12300 South Draper, UT 84020 read more

We are new to Utah and didn't have a vet yet-- my dog hurt his paw on a walk. They were able to get us in right away and were so patient with him. He is a rescue dog and had serious issues with vets or kennels - any place that smells of lots of dogs. I warned them to muzzle him. But their kindness won him over and even though they pulled out a big thorn from his paw -- by the end of the visit he wasn't muzzled anymore and bonded with them. This is a wonderful vet clinic who are very caring and loving. Really recommend, they have your pets best interest at heart. read more

Dr. Moore is very friendly and really cares about your pets health. The entire staff is extremely friendly. We had just moved to Utah and our dogs heartguard was out but I wasn't able to bring her in right away for a blood test so they provided me with 1 month free for our dog. Very helpful and willing to do what it takes to make a customer and pup happy. Definitely recommend. read more

Wonderful people and they actually care about your pet here. They are friendly and caring I am very happy with this vet.

We got our first dog and didn't really know what we were doing. A trainer told us how important it was to choose a good vet. She said she would not go to anyone besides Dr CHapman. She said he is the best around and how nice it is to have one close to your home in case of an emergency. We got the puppy package and have gone in several times since we got Nellie and every time has been great! We have been so happy with Draper Animal Hospital. Dr Chapman and his staff are so wonderful. I don't know how he does it but he, in my opinion is the 'dog whisperer'. My puppy is a very difficult little lady. He gets her to calm down and relax in a way no one else has been able to. I want to have him come to my home and teach my whole family how to keep Nellie calm! He was so good with my children and talked to them about how important it is to be calm so she will take on their energy. Nellie has been difficult in many ways and the technicians have been so nice there to try to teach me how to trim her nails and brush her teeth so she will be better behaved as she gets older. Once when she got 'cherry eye' Dr CHapman was able to get her right in and he was able to offer a simple procedure to reverse the problem and it worked and she didn't need surgery. I am so so happy with Draper Animal Hospital!!! Dr Chapman is great and his technicians and front office people are all so helpful and extremely friendly. They call to make sure NEllie is doing well and to find out if I have any questions. I feel like they really care about me and my dog-it's not just a job to them, they really care about us. I LOVE them all!!! read more

Dr. Chapman is the best vet we have known in about 25 years of owning pets. When our old dog Riley had to be put down last summer, Dr. Chapman came to the house after hours so Riley was able to lie under his favorite tree and not be moved. His compassion and caring for Riley was so amazing, even though he had only seen Riley once. Now he is helping us take care of another aging pet and his thoughtful advice and diagnosis are really helping Bella have a much better quality of life. I really trust Dr. Chapman with the care of our pets and wish he would have found him sooner!! I can't wait til we have a new puppy to bring in to see him. read more

Nothing but high praise for Dr. Chapman and his extremely friendly and helpful staff. Our sweetheart dog Murphy got diagnosed with colon cancer a few months ago. As his illness progressed he received excellent care here. Dr. Chapman and his staff were very respectful and compassionate, both towards our family and Murphy as we ultimately had to let go of Murphy. The aftercare we received was stellar! It is pretty clear that these people really care about pets and their adopted parents... read more

Draper Animal Hospital - Murphy, one of Dr. Chapman's former patients. - Veterinarians Near Me - Draper, Utah

In the 12 years of our dog Milly's life we had seen many Vets of which they attended to her issues but I never got the feeling that they really cared for her well being. That was until I met Dr Chapman, he looked after Milly for over 4 years and I felt that he not only cared about her but he also cared for us as well. When we had to put her to sleep in May he provided compassion and sorry for us losing our loved one. We are so thrilled that we now have two new puppies and we can't wait for Dr Chapman to meet them and give them the love and attention he gave to our Milly. If you're looking for a honest, caring Vet with a fantastic staff you can't go past the Draper Animal Hospital. read more

I rarely write reviews, but when I find a local diamond in the rough, I feel compelled to do so. Since Dr. Chapman took over Draper Animal Clinic from Dr. Moore in April 2014, we have needed their services on at least 8 different occasions. Including, treating and putting down our 14 year old tabby cat, examining, vaccinating and neutering our new kitten (Pee Wee), and performing various miracles on our 6 year old Yellow Lab (Marley). On one occasion, our Yellow Lab all of a sudden was hunched over and could barely walk. We were really concerned and totally freaked out. Dr. Chapman saw and treated him immediately. After 20 minutes Marley walked out almost normal, with a big smile on his face. I was completely blown away, I couldn't believe it. I highly recommend and can't say enough great things about Dr. Chapman and his staff at Draper Animal Clinic. Five stars in all categories including, professionalism, knowledge, cost of services, understanding and compassion. AWESOME ANIMAL HOSPITAL! read more

I finally found a veterinarian for Danni that I love. Draper Animal Hospital! Danni jumped off the high part of our couch a little over a year ago. When he did it seemed like he hurt his shoulder because he would hold up his right front leg and wouldn't pick his neck up. We were going to Banfield Pet Hospital (don't recommend) and after doing X-rays and not seeing anything, they put him on pain Meds and muscle relaxers for almost 2 months! The issue has never fully gone away. Sometimes he will scratch on the door and start yiping, he walks with his head down a lot, it has been so sad to not know what to do. I thought maybe he would be like this forever... until yesterday. I have hope now! Dr Chapman at Draper Animal Hospital is a pet chiropractic and after I explained all of this to him, he examined Danni and found his cervical spine was out at his neck. He did a complete adjustment on him from neck to tail. Danni was super brave. We came home and he was a new dog! Holding his head up higher than I've seen in a year and he seemed happier. I never knew Pets could get chiropractic but I'm so happy I found this vet! It may take a couple more adjustments before it's a permanent fix but I have hope now that my lil guy won't be in pain anymore. The hardest part for me is realizing he's been having neck pain and probably headaches for over a year and I had no idea what to do. Can you imagine having a cricked neck for a year! I also want to add that not only is Dr Chapman great, so is the whole staff at DAH. Everyone is super friendly and they love on my Danni and talk to him and comfort him. It's nice to not feel like just another number and actually feel cared for. #sothankfuleveryday read more

Best service, professional staff and an excellent vet. We will definitely be making this our new vet (we just moved to the area and have been searching for the best care for our fur babies). Can't say enough good things about our experience. As a bonus to the top-quality care, the pricing is very fair. read more

To anyone looking for a Veterinarian and staff that will treat your pet as if it was their own, this is definitely the place! Truly AWESOME people work with! Dr. Chris Moore is an amazing doctor who cares for you and your pet. The experience I had was life-changing. I had a sweet cocker spaniel puppy who was accurately diagnosed by Chris with a congenital birth defect of chronic renal failure. Through the whole heart-wrenching process, my family and I were treated with so much compassion, respect and love by not only Chris and his wife, but the entire staff that even when we had to make the tough choice to put our little Grizz to sleep, we knew immediately that for as long as we lived in this area and had fluffy extensions to our family and in our home, we were not going to frequent any other animal doctor. We now have two fluffy little extensions, Bruin and Nalle, and we fully trust and appreciate the excellent level of care and treatment our pets receive in the impressively capable hands of Dr. Chris Moore and the staff of Draper Animal Hospital. From our heart and soul, thank you! Love from all the Petty Family. read more

We have been taking our pets to Draper Animal Hospital for many years, however, we were very disappointed when we recently brought our dog in recently and he was seriously misdiagnosed. We noticed a concerning bump on our dog's face and brought him in. Dr. Eric Chapman diagnosed it as an aggressive form of cancer and scheduled us for surgery immediately, without any testing. I had a weird feeling about it, I wasn't sure about the diagnosis but I was completely trusting of Dr. Chapman. Thankfully, I decided to schedule an appointment with a different vet and got a second opinion. University Veterinary Clinic was very thorough and transparent and recommended we have the lesion tested before scheduling an expensive and invasive surgery. The results came back negative for cancer and it turned out to be simply a ringworm infection. It cleared up right away with a 60$ medication. I called Dr. Chapman to let him know of the misdiagnosis in hopes he will be more careful in the future to save other families money and save pets the pain of unnecessary surgery. Dr. Chapman was defensive and very unapologetic when I informed him of his mistake. Be very careful at this clinic! Dr. Chapman proved to be more concerned about money than giving a careful and thorough diagnosis. Thank God we got a second opinion or we would have had a case of medical malpractice. So disappointed​, we were very loyal for a long time. read more