this place is amazing! love dr Hamilton and the co owner Cheryl . I am a first time bearded dragon…read moremom they helped me when he got a head boo boo at 3 months old he is 7 Months old now and they do everything to help me. Like Cheryl she helped me plan out a safe way to travel with him for a week on vacation with us. And told me a yellow spot on him was just a "scar" from his past injury that also might still be healing she is amazing!

****STAY AWAY FROM THIS PLACE*****!!! This place is so…read moreunprofessional, Took my new puppy for his examination and what a mistake going here!! They are so money hungry & try to PUSH vaccinations on your animals and when u say No they try to threaten you with animal cruelty. They also try to get u to do unnecessary testing when not needed! & very unexperienced they gave my pup a recalled cat treat! Omg just stay away go somewhere else!!!

Companion Care is awesome! Dr Tuma is so caring and…read morecompassionate! All the girls and aides are so nice, and our pet Missy, has been treated with such kindness! I've never seen this kind of care anywhere else for pets, or even humans! If you want your pet to really be cared for, then this is the absolute only place to go! We love everyone there!

This company keeps removing my review. Take your pet elsewhere. This vet killed my cat by…read morenegligence. * Repost because the review was removed within 24 hrs.* This place is negligent. Meanwhile my family is suffering the loss of our 13 year old cat who was perfectly fine in April. We took Sox in due to no interest in food and rapid weight loss. His original vet is Fox Lake and unfortunately we had to switch to a different vet that allowed appointments. This vet did multiple lab work ups and it was clear that his wbc (24.4) and neutrophil (22448) was continuing to rise. In addition, his labs showed precision PSL 39 which is pancreatitis. On top of that, they revealed an abscess and tooth decay so severe that his tooth was split in half. (Sox continued to lose weight at each appointment and we continued to stress that he was not eating despite appetite stimulants and nausea/vomiting medication administration). They couldn't perform surgery to remove the decayed teeth for an entire week, despite they already had Sox under anesthesia for the oral examine but weren't staffed properly to remove the infected teeth at that time. So Sox was given another steroid on July 3rd to help get him through the holiday weekend. Unfortunately on July 5th, we had to take Sox into an emergency vet in Crystal Lake and his labs were all out of the norm, he was lethargic, they couldn't retrieve a blood pressure, his temperature was 93.6. They gave him fluids iv bolus to help restore his BP and that helped, then the second iv bolus he coded, CPR was done, Sox had a heartbeat again, and then coded again leaving us no choice but to put him out of his pain. Weak blood pressure, lethargy, low temp are all signs of acute pancreatitis. The labs that were done on 6/26 indicates there was something going on with his pancreas. However, the vet overlooked it. Nonetheless, Companion RL gave Sox a total of 3 steroid injections just in a few weeks to try to stimulate his appetite and 'reduce inflammation.' Nonetheless, a steroid suppresses the immune system. Despite all these cues, they still did not speak about antibiotics and in fact they continued to tell me it was not necessary, all of this is stemming from "stress." I would strongly encourage everyone to look into a different vet. This place is negligent, expensive and inadequate. They would rather perform test after test after test before they begin doing any interventions to treat the problem.

I love Dr.Mattar and staff! I have been coming here for years now. Everyone is so friendly prices…read moreare fair and they take care credit.

Absolutely do not come here. I came here because the price was a $1000 lower for a surgery but now…read moreI am understanding why. My dog had his ear wrapped post surgery and got him back Thursday evening. Saturday morning woke up and his ear was bleeding and the wrap fell off while he had the cone on. I called Saturday to ask the vet to rewrap it because it fell off and below are the responses I receive l... "He said to go on Amazon and buy head a wrap", they work great"- why would I have to spend more money when yall didn't do your job.? "Dr does good work so we can't control what you guys do. We can't believe if he was wearing the cone or not" - obviously not great work if it fell off in 2 days and woke up bleeding. Plus I wouldn't lie about him wearing a cone or not "We close at 2, can't fit you in. Then later stated should've called earlier, I called at 10 to let them catch up and she said we open at 9" - he should own up to his poor work and stayed past 2 to fix his mistakes. This is complete bs, horrible service and not worth it. Pay a little more for a cleaner and understanding place that takes accountability for their poor quality.

Been coming here for years. Great vets and reasonably priced. First come first serve. That can be…read moreannoying but worth the wait.

Dr. Kerry Ryan…read more.. Incomparably Great!!! Clean all..Pull 3...No More Bad Breath for for 10 y.o. recently adopted Binx...

This Vet and the staff lack compassion and frankly knowledge on anything. They seem to only know…read morehow to administer vaccines, beyond that do not bother going here for any type of care. The Vet won't even look at you, the staff answers the phone "can I help you" which is completely unprofessional. Pet parents take your animals to another place and save yourself from the major frustration when you may be needing help the most. This is not the place.

Firstly, less expensive than our previous vet. Very accommodating to our life situation and used…read morethem for 2 years now. Excellent care from all staff. Doctors took time to explain situation with understanding.

I was a loyal client of Wauconda animal hospital for years, despite repeatedly paying final bills…read morethat were often higher than the original estimates. I accepted those costs because I believed I was paying a premium for the highest level of care. Unfortunately, my recent experience made me question whether the clinic prioritizes quality care or maximizing revenue. I brought my cat in because he was straining in the litter box. After charging me nearly $300, I was told they could not determine what was wrong. For the prices this clinic charges, I expected a much more thorough evaluation and a greater sense of urgency. Trusting my instincts, I sought a second opinion elsewhere. The second veterinarian immediately diagnosed a urinary blockage--a common but life-threatening emergency that required urgent treatment. They were surprised that such a serious condition had not been identified during my initial visit. What is especially frustrating is that the second clinic provided the same, if not better, level of care at a significantly lower cost. The difference in both pricing and quality of service was impossible to ignore. I spent years paying premium prices under the assumption that they reflected superior medical care, only to learn that a nearby veterinarian was able to provide more competent treatment without the inflated costs. My cat ultimately required emergency treatment and hospitalization, resulting in thousands of dollars in expenses. While I am grateful that he survived, this entire ordeal could have been far less traumatic and costly had the problem been properly diagnosed from the start. Based on my experience, I would encourage pet owners to ask questions, carefully review charges, and seek a second opinion if something doesn't feel right. In my case, that second opinion likely saved my cat's life.

Very caring staff at all levels. Everything is explained, and they follow up to ensure stuff gets…read moredone. I feel very secure having my dog looked after by these folks.

It took 3 visits to diagnose my dog with ringworms. To add insult to their misdiagnoses they…read moreproceeded to charge $90 per 3 month medication. I checked Amazon during the 2nd cycle and it cost $30 per dose. I was upset and I let their new, unexperienced vet know how I felt. Fly forward 15 years and my current boy had been experiencing rashes and scabs. The owner of the richmond vet clinic told me on a phone call that he wouldn't offer care for my sick dog because I "upset" one of his new hires over 15 years ago. If you feel like being ripped off, by all means, frequent this fraud of a veterinarian. Personally, I wouldn't trust them with a garden slug.

My first time there, I was a bit nervous. My dog don't like going to the vet. He was a bit scared…read morewhen at the beginning but he relaxed after a bit. The vet was great, gave me pointers what I should and shouldn't do with my dog. It was very helpful, he showed care for my dog. Since my dog is big and intimidating. I highly recommend this place if it is your first time.

Amazing for animal vet is good ! I bring my old dogs there they are wonderful helpful pets! For…read moreyears and price reasonable .

Since I've been going here, my experience has never been good! For them to tell me they won't see…read moreme anymore because I missed an appointment due to a time mix up is crazy! When scheduling an appointment, there are no emails sent, no text confirmations, or calls! I found this clinic out of convenience and it's been the biggest inconvenience yet! Any problem I've taken my dog to this vet for has never been resolved! Angie who answers the phone seems to never be in a good mood. I never trusted her around my dog! If I could rate this place 0 stars I would!!