Had a visit with Dr. Olson about our dog with cancer. She was very thorough and clear. I recommend…read morewithout hesitation.

Had appointment on 1/7/26 with Dr.Mcconnell for my pup Ozzy. The consultation went well. Dr…read more Mcconnell very knowledgeable and was able to answer all my questions and concerns. Also provide a treatment plan for Ozzy. I would also like to thank Kendall for going out of her way to get a prescription issue settled for me. Good customer service and friendly. Thank you too Amanda for your assistance too.

Our cat was having a serious issue after-hours of our normal vet, so we took her here. After a…read morecouple tests they came to us with two options- spend $8,000 or put our cat down. We opted to bring her home instead because we could've believe she needed to be put down when she was still being active. We took her to our normal vet soon after & they found it wasn't as serious as this ER place said. 4 months later, our cat is doing fine. This place seems like they're trying to blackmail you into spending a bunch of money that's not necessary. This whole experience was very traumatic for us & I wouldn't recommend going here.

Unless you have deep pockets, or are well off financially, I do not recommend this practice. I'm…read moresure they know what they are doing, but they don't mind charging through the rear for their services. A consult visit cost me over 1,400. My dog needs a procedure that will now cost between 6 and 8.5K with no guarantee that she won't need further procedures in the future. I cannot afford this, so now I must put my dog down because of their greed. I hope they can sleep at night. I have never written a review before for any business, but this takes the cake.

Simply an amazing staff all the way. From my initial phone call with Dr. Burns, to all the…read moretechnicians. We came in for an emergency C-Section on one of our females. The entire staff was so kind and understanding. We utilize a mobile vet for our dogs' standard routine care. But we will come here for any care requiring a full hospital setup. Absolutely cannot say enough good things about my entire experience here

I cannot express how incredibly grateful I am to Dr. Shannon and the rest of the team for their…read moreincredible care of my cat, Finn on Tuesday. He had a stomach obstruction and needed emergency surgery. I was in absolute hysterics over my sweet boy and I appreciated how empathetic they were to my situation. I felt so safe with him in their care and cannot thank them enough.

Service:5 Stars Pricing: 2 Stars…read more This past weekend, I had a very positive experience at VEG that was overshadowed by what appears to have been sheer greed. We brought our goldendoodle to VEG because he cut his paw; the laceration split one of the digits on his paw, with superficial flesh exposure. It wasn't the worst wound in the world, but bleeding persisted and it was deep enough that we needed to determine whether stitches may be needed. Dr. Forte and the technicians (I'm so sorry I did not get their names) were just amazing. And Sarah, who did our intake, was uncommonly kind and attentive. I had absolutely zero complaints with the staff. My sole complaint was with the pricing of a pain medication. I understand that emergency treatment is not inexpensive; it's just the nature of the beast. Still, when the Dr. said the total came to $400 for the exam, cleansing/bandaging of the wound and medication, I was a bit surprised so asked for a rough breakdown. The culprit, in my view, was a common, canine, pain medication, with which I was familiar. The cost was $93 for 14 pills. I asked the doctor if we could purchase it elsewhere and she said we could. When I filled the prescription at a grocery store pharmacy, I was shocked and then angered by what I learned. The prescription, for which VEG was charging $93, was $9.99 at my local Giant pharmacy. I could not believe (and still do not) a reasonable justification would exist for such an excessive medication markup. Surely, I thought, this chain hospital has access to preferred/wholesale pricing. Parasitic was the word that came to mind. I saw a business exploiting people already experiencing stress and vulnerability as the result of a beloved pet's sickness or injury. Although I was very pleased with the service we received, I am just very disappointed and troubled by this issue, to say the least. Certainly, this is not unheard of in the society in which we live. But VEG ownership/management, I feel you do a great disservice to the excellent employees who, clearly, work so hard to represent you in the best and highest light. With respect, do better...

Everything you see on their website as to what they claim to want to do, THEY DID! ME and MY BABY…read morewere top priority and were treated with kindness and understanding! From the second I walked in all attention was on MY BABY'S Care!! I ended up having to say good bye to my baby (turned out he had a very serious issue) and even that horrible experience was made a little better because of staff. The care and treatment that was shown reminded me of the old days when vets cared about the animals (sick patients) and people (usually distraught and scared) they saw, and not how it seems now a days when you and your animal are treated with no more concern/ care/ value/ compassion than you are treated at the grocery store in a check out line. VEG claims to be dedicated to making the animals care and the people's care the FOCUS, and my experience was just that!

The staff at LUV are exceptionally kind and compassionate. We brought our beloved cat, LUV, who was…read more14 years old, due to severe constipation. Unfortunately, due to unforeseen complications, we had to make the heartbreaking decision to put him down. Throughout this incredibly difficult time, the doctor was clear, honest, and compassionate in her guidance, helping us understand the situation and make an informed decision with empathy and respect. We never felt rushed or pressured. Every single staff member at LUV treated us and our pet with deep kindness, patience, and genuine care. Their compassion and support made an extremely painful experience a little easier to bear, and we are truly grateful for the dignity and love they showed our beloved companion during his final moments. We sincerely appreciate the care and humanity shown by the entire LUV team.

I want to be clear in my review and say I met some truly delightful people at this facility and I'm…read moresure they do good work but my experience was truly terrible. The ladies at the front desk are wonder. Super kind and courteous. My dog is in the middle of health crisis... my vet and I have formulated a plan we're both comfortable & confident with where she gets her core treatments at their office and there is some home care treatment. I ran into a relatively simple issue (her port for fluids had clearly slipped) and that required the assistance of a tech to help correct. Because this facility was open after hours my vet had suggested I go see them. When I arrived the first thing I was met with was inappropriate questions about the plan my vet & I put in place for dog. I was lectured on the dangers of providing care for my dog at home, and ultimately she didn't correct the simple issue I originally went in for. I'm sure the vet had the best of intentions but she knew nothing about me, my background, and my experience. And quite frankly I didn't feel compelled to give this woman my resume or list of credentials. Given that my dog is under close supervision by our vet (who has MANY YEARS of experience she does not); her attempts to impugn his decision & abilities (and quite frankly mine) were unprofessional, inappropriate, and completely unacceptable. My advice is simply this... you're an urgent care, address the immediate problem someone needs, don't question the decision of another veterinarian when you clearly don't know what went into making those decisions; and check your personal biases and opinions at the door. I paid $180 simply to be lectured and judged; and my sweet girl never received the care I went looking for- that was extremely frustrating. So I visited my vet first this morning and got my baby squared away. Wishing Loudoun Urgent Vet many years of success, this was one experience and while it was disappointing it won't deter me from going back if I absolutely need. I hope my next visit, whenever that might be, is better.

Lost my babygirl after 16 years of being together. Rainbow bridge let me and my family have our…read morelast goodbye to our beloved when we dropped her off. Welcomed her back home two days later in a beautiful wooden urn. An amazing company that you will not regret choosing. The most respectful and professional people who listened to our needs. Could not have thanked them enough.

Took real good care of my dear Marvin and Theodore. Highly recommend, especially if you are looking…read morefor private viewing.

My experience with VRA was overall very positive, especially because of the staff. Everyone I…read moreinteracted with was kind, professional, and genuinely helpful throughout the process. One thing that really stood out was the strong communication -- they kept me informed, answered questions clearly, and made sure I understood everything along the way. The services are definitely on the pricey side, which may be difficult for some people to manage, but the quality of the staff and their professionalism helped make the experience worthwhile. It's clear that the team cares about providing good service and supporting their clients as best as possible.

Ok Yelp... I'm frustrated…read more We rushed our 9-month-old Cavapoo into VRA Pet Hospital at 8:45 AM after waking up to him bleeding from his rectum, after already having diarrhea and vomiting the day before. As pet parents, that's terrifying. It is now 12:37 PM and we are STILL sitting here waiting for a doctor to tell us what's wrong with our baby. The only explanation we kept getting? "Other emergencies came in." I understand emergencies happen... but what exactly qualifies as urgent if a puppy is bleeding, lethargic, and clearly in pain? Our dog has been laying around miserable, not himself at all, and we've had to repeatedly get up and ask when he'll be seen. Meanwhile, hearing laughing and casual conversations at the front desk while your pet is suffering is beyond aggravating. The lack of urgency, communication, and compassion in a moment like this is unacceptable. I hate that this has been our experience because when your pet is sick, time matters. Right now, I'm just left wondering... where are the better emergency animal hospitals in the DMV?! Here's a more detailed and pointed update for Yelp that leans harder into the front-desk failure while still separating it from the doctor's care: Update: I want to be fair because the doctor deserves recognition. Once we were finally seen, she was excellent -- thorough, compassionate, and took the time to explain everything clearly. She even apologized for the lack of communication, which says a lot about her professionalism. But my issue remains with the front desk staff, and honestly, that part of this experience was unacceptable. As first-time pet owners rushing into an emergency with our 9-month-old puppy bleeding, vomiting, and clearly in pain, we walked in terrified. No one at the front explained the ER process, triage, or what to realistically expect. Instead, we were left sitting there for hours in complete uncertainty, repeatedly having to get up and ask for updates ourselves. Every time we asked, it felt brushed off with the same generic "there were other emergencies" response -- with no timeline, no compassion, no reassurance. What made it worse was the atmosphere at the front desk. While we were panicking and watching our puppy lay there weak and uncomfortable, the front desk felt more like a social gathering than an emergency hospital. There was laughing, chatting, snacking, and carrying on while families sat in distress. That lack of urgency and empathy was hard to stomach. No one expects immediate service in an ER, but basic human compassion and communication should never be optional. When people bring their pets into an emergency hospital, they are bringing family. The front desk is the first point of contact, and that first interaction sets the tone. In our case, it made an already traumatic situation feel even more isolating and frustrating. The medical team may have done their job, but the front-end experience failed us completely.

VEG-ER is the best…read more Eariler this week one evening, we had to take our Siamese boy, Pablo, to VEG-ER not long before midnight. You know you've heard that if your indoor-outdoor cat who always comes home one day doesn't come home one day, something has happened. Well, it's true. Usually, Pablo (a.k.a. Bunky) comes back within minutes after being let out, but this day was different. We looked for him and looked for him, but came up empty-handed. Pablo has an AirTag and, curiously, it showed he was on our property. Finally, he appeared around 10:00pm at the back door. We were relieved, but noticed he had wounds on his hind legs. Because of our excellent experience we had last year with VEG-ER, we brought Pablo here. Pablo received top-shelf compassionate treatment from the VEG-ER staff, each of whom has a heart of gold. I really admire, respect and appreciate people that devote their lives to the care of pets. They're a blessing. We were told Pablo did not experience an animal attack, but maybe got stuck on a fence, and slipped. Pablo is home recovering now, getting stronger by the day. We basically live in the woods, and realize fully now that it is just too dangerous here to let him outside unsupervised anymore..

We brought our dog here after severe GI issues. We saw 3 doctors over ~36 hours and all of them…read morewere amazing. We've been to many pet ERs/urgent cares in the 8 years we've lived in NoVa and this the only hospital where we spoke to a doctor within a few minutes of walking in the door. They were thorough, took time to explain our treatment/testing options and answer questions, and made us feel like Norman's care mattered even when more severe emergency cases came in. At VEG, you can see everything, stay with your pet, watch their treatment, and staff are readily available to talk to or answer questions. That alone eased so much anxiety. Kenzie, one of the nurses that was assigned to Norman, was so kind. It was clear that everyone in the room cared about making these animals feel comfortable. More than one nurse came over to introduce themselves when we were preparing to leave Norman overnight. They offered us a room where we could stay with him if we wanted, and even asked what he liked to watch on TV to create a comfortable environment for him after we let them know he suffers from separation anxiety. The discharge and follow-up notes were also incredibly detailed, which made following up with our primary vet so much easier. No one ever wants to bring their animal to an ER, but this is now the only place we will go when we need urgent medical care. A HUGE thank you to everyone at VEG Alexandria for taking such good care of our dog!

They were always fine when I went there, never a problem at least the receptionists look at you…read moreand treat you like you are a human being!!!. Ive had my fills of riding all over winchester to find decent vet. although they dont allow you in to be with your pet during the exam, I very much wish they would change that, I was always welcome back home in my home state of NJ to assist with calming my cat. Never have I found a more professional vet then Dr Buchoff in NJ.... No one battled with me like certain vets did at home. . Being a RN I watch things differently then the general public. so I am very satisfied with Valley, and all my other pets (RIP) also...sadly missed.

I would give this place zero stars if I could. If you love your pet and want them to receive actual…read morecare, steer clear from this place. A couple of years ago, my pet had his eye removed and a prosthetic put in. Recently, he had a terrible fall that dislodged the prosthetic, causing him intense pain and severe swelling. He was completely lethargic and not himself--it was a terrifying medical emergency, which is why we rushed him to this clinic. We arrived at 6:30 PM, gave them the rundown, and the receptionist explicitly told us we were second in line. What followed was six hours of absolute agony and disrespect. After two hours of total silence, we checked in only to be told we were "next." We then sat there until 12:00 AM--six full hours of being ignored. To make a horrible situation worse, we watched other people come in long after us with far less serious injuries and get taken straight back while my pet sat there suffering. All of this happened in a miserable environment with a broken AC unit, leaving us to sweat in a hot room, trapped in rock-hard, incredibly uncomfortable seats. When I finally realized they had no intention of actually seeing my pet and decided to leave, the woman at the front desk was incredibly nasty to me. It is completely unacceptable to leave a suffering animal in a waiting room for six hours with zero updates, only to catch an attitude when you finally break. I will never, ever bring a pet back here. Save yourself the heartbreak and go somewhere that actually cares.

Man it's so difficult to have to take your pet to an ER but if you're able to stay with your pet…read moreduring the entire experience, it's well worth it. I unfortunately had to take two pets to the ER on two separate occasions and the staff is compassionate and very very accommodating. If you have the need to go between South paws and veterinary emergency group I would pick the ladder. Still expensive, but it puts you at ease being with your pet during whatever procedure they have to have

10 stars! I'm a helicopter dog mom, and when my dog started having an issue with her backside, I…read morepanicked a little. I called this practice and they immediately connected me with a vet to talk through her symptoms. They suggested I bring her in just to be safe. When I arrived, I was checked in right away and even offered a drink or snack. A doctor quickly came out to make sure nothing was urgent, and after about a 20-30 minute wait we did a full exam. The team was so patient and kind--consulting with each other, keeping me with my dog the whole time, and making sure she was comfortable throughout. Thankfully it ended up being full anal glands and some irritation. They took care of it and gave me guidance on meds (which I already had on hand). Checkout was the biggest surprise: only $205, which feels incredibly reasonable for Northern Virginia. The clinic was clean, organized, and calm, and it was obvious the pets there were genuinely cared for (even the ones in cones having a rough day). For a stressful night, this place made it a really good experience.