I love having insurance agents I can talk to and Bethany Hicks' office goes above and beyond in…read morethat area! Karen is consistent with follow up and such a great professional! Actually, everyone I've spoke to in this office has been very helpful and informative. If you are looking for quality service, please consider giving this office a call.

Isabella's service was very helpful and cordial. I would recommend her to anyone seeking insurance…read moreinformation.

Brooke is fantastic and has saved me, my business, my husband, and my entire family a ton of money…read more She is very easy to work with and is extremely responsive to any needs/issues I may have. As a small business owner myself I can truly say when you work with Brooke she treats you like family!

My oldest son was involved in a MVA in early April. This was my first experience with a car…read moreaccident in any way, shape or form. To be honest I wasn't sure what to expect. Surprisingly smooth sailing from beginning to end! Starting with opening a claim to hand delivery of settlement check. My agent Heather Lewis has stayed on top of any questions or concerns I've had and handled underwritten every step of the way. As far as the Material Damage adjuster Christy Jayne, well I cant say enough!! She is absolutely AWESOME!! She went above and beyond and quite frankly was a God send in a time of confusion. Both a 10 in my book!!

Lisa Lawson, State Farm has been awesome in helping me to finalize payments to contractors in…read moregetting my house back together from water damage December 2022. Thank you for all you've done. F Duncan

We use State Farm- Steve Page's office for our home and auto coverage. Lisa, Niki and Steve are…read morealways available to answer questions, give quotes, make adjustments and provide excellent customer service. We've made more than our share of auto insurance calls as we've added and removed vehicles and included a young driver on our policy. Lisa and Niki have been ever-patient, cheerful and responsive; often finding discounts we wouldn't have thought to ask for. In the middle of tropical storm Helene the high wind tore off part of our roof. Steve responded immediately to my call even though his own power was out. With his computer battery fading he managed to enter a damage claim for us and get the ball rolling with State Farm's crisis team.Thanks to Steve I was called back right away by a coordinator who's first concern was our safety. We were offered emergency lodging and meals if necessary. We were very thankful to know that was was an option as the storm was still blowing. Give Steve's team a call. You won't be sorry!

I've been working with the Hicks & Associates team for several years now and have always trusted…read moretheir hard work, guidance and attention to detail. Top notch team that I would recommend to anyone!

Once again, this agent and his office staff have made things easy. We have had the same insurance…read moreagent for over 20 years and they have never failed to deliver excellent service and care for us, the customer. in particular I want to give Brad in this office a shout out! He stays on top of our muliple policies and with his ideas saves us so much money as well as hassle. He is always professional, dependable and quick to address any needs we may have. Thank you Brad and thank you State Farm!

I was just helped by Brad over the phone at this office and I was so pleased with their…read moreprofessionalism and speed with helping me get a policy set up. It took less than 10 minutes. Thanks so much!

I'm a Realtor here in Lexington and I just want to give a hat tip to Mark. He is an excellent and…read moresuper professional loan officer. He communicates extremely well and does an excellent job of giving clientele the proper expectations. Very trustworthy. Give Mark a call!

If they would call you back would be a start. I have called them about rates on numerous occasions…read morebut I never hear back from them.

I recently moved to KY and had the fun task of needing to find insurance in the area. ERIE…read moreInsurance Agent Jessica Durphy is AMAZING!!!!!!!!! I had so many questions about what I needed and she was very attentive to what I asked, always responding quickly to my emails, and explaining why or why not I should or do not need on my policy. Jessica didn't try to talk jargon and give me a cookie cutter "sales" approach she made it a personal experience I trust her completely!!

I recently decided to check on some life insurance. Jeremy was very helpful in helping me find the…read morebest choice for my needs. Thanks for helping me!