Oh where to begin! When I give someone a budget I expect they will honor it. Well, not in this…read morecase. After we spent thousands of dollars on design fees, the quote for the furniture and rugs exceeded our budget by 33%. When questioned, Jim replied... "Oh, the budget for decorating never includes design fees, tax, or delivery". Wow, that would have been nice to know upfront. In all my business dealings a budget is a budget. Our issues started early and continued almost 18 months Jim came up with 5 designs for our great room. Of course, we paid for this in design time. We spent hours going thru magazines to show Jim what our taste in decorating was. We wanted "comfortable and classy", what he came back with looked nothing like what we had asked for. Clearly, he didn't listen but was happy to charge us for more time spent on design. The furniture he quoted was overpriced even with the "designer discount" as I found it less expensive online. When we informed Jim that we would order some furniture ourselves he told us he strongly advised against it stating the problems that can arise that often need attorneys to get involved. Well, the opposite happened, our online orders were handled very well with strong communication and delivery included in our pricing. In addition, when the first set of chairs, ordered thru Ireko, arrived they were damaged, then again 5 months later when the "repaired" chairs were received, once again they were damaged in different places. So much for careful inspection before we came to pick them up...oh, I forgot, the freight charged is to a storage facility, not to your home. That is an extra delivery charge. I have been in business for 48 years and have never felt such abuse and condescension.

Now at their new location, Ireko remains a pioneer in bringing interesting furniture and decorating…read morestuff to Sonoma County. This is not Pedersons or one of those nasty furniture stores off Piner Road. Ireko brings the goods -- well made furniture and accessories, with lots of style and design influence. Every piece that we've bought here over the years is still looking great and holding up well...antiques of the future. Check it out.

The most ridiculous service ever! I wish I never set foot in this store! From the moment I entered…read moreI could sense that the woman inside didn't want to service me. It was more than likely because I looked dirty because I just got off work. It's okay because Barbara and her staff at customer house furniture took excellent care of my family's needs! Best thing I did was grab my wife and walk out of this store ! This occurred on may 22nd

This place has some really beautiful furniture, if I ever need anything custom made I'll definitely…read morereturn. I bought two beautiful chairs and two side tables from Dagmar, who is one of the nicest people I've ever met. You will pay more, but you're paying for serious quality, and again, you can customize as much as your heart desires. They have a few available floor models, and I was lucky to snag my chairs with a summer discount, so keep your eyes peeled. Even if you're just looking for throw pillows, you should check out Brick & Mantel because everything is wonderfully made.

I definitely recommend Prevalent Projects. Their in-store and support customer service is beyond…read moreexcellent. I have specifically been working with Andrea, who has patiently answered a constant peppering of questions. The one question she didn't know the answer to offhand was thoroughly researched and followed up on. She also presented multiple options based on my room requirements in a custom PDF with photos, layouts, dimensions, fabric selections and prices in an easy to understand format -this is priceless in a world where too many choices can least to analysis paralysis. Regarding their products, they are one of the few companies that prioritize non-toxic and sustainable solutions. The furniture is built to last and very worth the investment. My only grievance is that I want it all and my small home won't allow me to!

Couldn't be happier that we wandered into Prevalent Projects in downtown Mill Valley one afternoon…read morenot long after closing on our home a couple years ago. Their curated selection of furniture and decor is fantastic--call it "Japandi" or "Scandanavian" or "Artisan," "Clean, contemporary"... it's all thoughtfully designed and beautifully made. Love the focus on sustainability, and the selection of *washable* luxurious fabrics. And Julia and Floyd have been so incredibly helpful. They have a knack for picking out exactly what we want--before we have any inkling. Their eye for design has saved us so much time and earned us so many compliments.

I love all the furniture, accessories here....rustic, repurposed, using reclaimed wood...i've…read morebought a number of items and most recently a round side table (Fanny) for my bedroom. Prices are slightly high but the furniture is different from most store (if you can find anything like it elsewhere)....staff here is friendly, helpful and not pushy ...My experience with Zandra today was wonderful.... Reason for the minus 1 star is this place is costing me serious money! I can't resist buying stuff from here!

I'm still in love with this place! 3 years ago I ordered a Surya rug and 2 years ago I ordered two…read morecustom made coffee tables and I'm still enjoying everything I ordered. The only complaint I have is for some of the stains, the stain will rub off when you rub a cleaning cloth on it (or worse - a wet napkin). So if you're in the process of picking out a stain, you should check to make sure the color you pick won't rub off easily OR accept the fact that the stain will easily rub off. The staff here is very friendly, not pushy and definitely easy to work with. I still love Harvest for the same reasons: high quality, recycled wood, friendly service and the ability to customize pieces to fit my space. I have spaces where I'm looking for furniture with a very specific dimensions and searching high and low over for something pre-built was very difficult and/or the quality I saw was very poor. I want pieces that will last that I can enjoy for years to come! This week I placed an order for a custom made media cabinet/stand. Mary helped me bring my design to life. My husband had very specific requests to the width, height, number of holes, shelf sizes, compartments, etc. for all of the electronic equipment and we had no issues working with her nailing down the details via email as well as in person. FYI on payment for custom pieces - half of the amount is due when you place the order. The remainder of the payment is when the piece arrives (usually around 4 weeks).

Very happy with multiple purchases over the years. The most recent was a gorgeous Italian glass…read moredome for my bathroom. Very happy with the purchase and outstanding service!

This guy is a time waster. Had several conversations with him and he couldn't keep his story…read morestraight. I drove over three times attempting to make a deal with him but his story changed every time and all he did was complain complain complain.

I cannot say enough wonderful things about Vintage Owl. Laurie and her team completely transformed…read moremy dull, dated early-90s bedroom furniture set into something that feels timeless, elevated, and absolutely beautiful. What was once heavy, yellowish, stained, scratched and tired is now a dreamy creamy light beige with the most gorgeous detailing. They thoughtfully retained and carefully cleaned the original hardware, which adds so much character and charm. The delicate veneer wood tops on the nightstands were expertly restained and now look rich and intentional rather than worn. Beyond the cosmetic transformation, their craftsmanship and service truly impressed me. They repaired broken dresser drawer tracks so everything functions smoothly again, and they even fixed an old light inside one of the drawers that hasn't worked in years. The entire set feels brand new while still honoring its original character. It's rare to find someone who combines artistry, attention to detail, and true restoration skill the way they do. If you're considering refinishing furniture instead of replacing it, this is your sign, and you will be absolutely thrilled with the result.

Laurie was exceptional in her customer service and the work she and her son to…read moreUpgrade my kitchen cabinets. She came to my house to give the quote and worked with me on timing. My cabinets were old and yellowed and now the kitchen is so much better. Vintage Owl did such a great job I'm asking them back to replace a light and other pairing. To begin my project I got several quotes and felt the personal touch Vintage Owl provides encourages trust. The price was reasonable and I'm very happy.

I've used McDonough Painting several times as have many in my neighborhood. The work has always…read morebeen thorough and with great attention to detail. The crew has been professional, punctual, considerate and left my house clean and orderly each day they worked. Pat McDonough's assessment of the job, time required, and his estimate were straight forward and comprehensive, leaving me confident that all would go well...it always did! I'm beyond satisfied with McDonough Painting! - Marie

Wow. These guys are amazing. They painted the exterior of our home in Glen Park for a very…read morereasonable price and did a fantastic job. The amount of prep work they did really shows in the quality of the finished product. The color scheme we chose wasn't complex, just three colors, but I'm sure they would have done a great job with that if we had. Our job required scaffolding and netting off the back of our house. The crew (Pat McDonough, Willie, Salvador and all the guys) were great, working hard all day and then tidying up before going home. Other contractors were also doing work at the house and they were friendly, working well together. They were really nice about our two dogs, too. But what really brought it to the next level was what happened after the job was done. The week following, in the special circle of hell known as preparing for an open house, I called Pat to ask about painting a small portion of pink wall on the neighbors house that had been revealed by removing an old gate. Pat not only said Yes, I can come by tomorrow to do that, he said he wouldn't charge me. The next day, Pat and Salvador showed up on time, then proceeded to paint the wall and paint an adjacent door. I would hire them again, without question. I would recommend them to friends, my boss, or my grandmother.

I have walked and driven by this store for several years. I noticed the sign 2 weeks ago and…read moredecided to go in. They are moving to downtown Santa Rosa, off 4th street soon. Right now the entire store is 50% off. This store is on the high end so come prepared. I have been looking at a dinette set, not sure if I really need it? I enjoyed looking around as did the others. Juan is the nicest guy ever with his gentle smile and soft spoken voice. He's eager to assist and help you, he's the guy who pays attention to detail. Furniture, lighting, rugs, you can even pick patterns to design your own couch. This place is not for the faint at heart!

This is an extraordinary furniture, lighting, and lifestyle living store. The quality and style of…read moretheir offerings is high yet their prices are fair, especially when shopping sales. They offer a delightfully well-curated mix of furniture and accent pieces designed to be warm and welcoming yet stylish and unique. To help you really dial-in your decisions, they stock a huge selection of fabrics, paint colors, and wood samples for the furniture they carry. Everything they sell is built to last, which make your purchase a good investment. We recently bought a large, custom sectional and bar stools, all of which were made in the US. We could not be happier with our choices. We were also grateful for the outstanding service we received from our very first visit to the store. Our sales representative, Katie, has decades of furniture and design experience. She was able to help us understand their offerings and focus us in on items that were the best match for us. Everything went perfectly, including delivery and setup. I wish every shopping experience was as good as this one. Look forward to returning again and again.