Heritage Salvage

Such a cute store! I like to stop in whenever I'm in Petaluma. Lots to look at, some vintage, and…read moresome new items made by local artists. Always fun to walk around the store.

I love the variety and quality of what is offered in this store. Super clean, upgraded, and I think…read morevery reasonable prices. Staff have always been helpful but not too pushy which I prefer. It's a fun place to shop!

Roe and Company Furniture Studio

3.9

(26 reviews)

•$$$

Roe & Company Furniture Studio makes beautifully, well crafted furniture. I have purchased several…read morepieces of furniture from them including a dresser, console tables & bookcase. It's worth the wait for the furniture to be made because it's American made & nothing beats that.

Absolutely toxic people and process. In my 72 yrs as a…read moreconsumer, I have never dealt with such disgusting people. I bought a Fjords Helsinki chair from a Petaluma shop called Roe and Co. several months ago. We bought it on the sale at 20% and were very excited to bring to our home. We paid the 50% deposit and were notified the chair could be picked up assembled or in two boxes. We asked it be assembled and to please assure everything worked right ... and not really agile with assembly stuff. We were told twice - once by Dan and another time by co-owner Michelle, to call the assembly shop in Santa Rosa, 24 hours in advance to have chair assembled and ready for pick up. We called 48 hours in advance and were given a very confusing disorganized response to this request, something to the effect, well don't come at 10 o'clock on opening because they wont be ready and have to assemble it. I said that was why I was calling as told at least 24 hours in advance so they could assemble prior to pick up at 10 am on Friday 2/21.... and believed that they thus understood it would be assembled and tested ti make sure it all worked according to specifications. We paid two movers w/ a truck to pick up at 10:15 am on 2/21 and they were told to wait, chair needed to be assembled... The chair was then delivered with great care (wrapped in moving blankets by very competent careful movers I personally know) and we put in place. First we saw chair had not been tested as the electrical had not been collected - I had to unbox this stuff - and no instructions were with chair. I called Roe and explained to Michelle the chair a. not preassembled as agreed b. not tested obviously as it was not attached to electrical unit and c. how to put together then. She was quite unpleasant, backed off any responsibility on any of this and gave me the directions to attach the electrical (one extension cord did not fit .... so we cannot use both lengths of connection), but we got it connected and were delighted Until my wife noticed that the left arm was higher - by 3/4" - to the right arm as measured from the floor to top of arm. and the button that controls the angle of the top of the chair did nothing at all. I called Roe and they said this was ridiculous, used awful raised voices, said what I report was impossible, that the chair was fine and was when picked up. I said, how would you know if you did not test it? He refused to answer that but said they have no responsibility, that warranty requires we bring chair to them. Dan said it was damaged by our movers and our problem... nothing to do with them. Roe never helped resolve the problems. So I turned to Fjorde - the maker of the chair - and they were great. We discovered that a main mechanism to move top angle of chair was broken - and never really figured out why one arm 1inch higher than the other. Fjorde offered to replace the chair. ALL I CAN SAY IS AVOID ROE & Company in Petaluma. They are literally the very worst store I have ever had the displeasure to do business with. They are just the epitome of an ugly, self-absorbed, dumb, lazy, disorganized firm.

Wine Country Fine Furniture

4.9

(62 reviews)

I had long been searching for a sofa and recliner and had been in almost every furniture store in…read moreSonoma County. Nothing worked for me. Then, by accident, I discovered Wine Country Fine Furniture on my way home from Petaluma. I couldn't believe the quality of the fine furniture and accessories that Jack and Bonnie Rasmussen have in their store. Jack is quite knowledgeable and patient and is happy to explain the intricacies in the production of this fine quality furniture. In the end, I purchased a beautiful fine leather sofa with recliner abilities on both end seats, and an accompanying leather recliner. I had to wait a few months for delivery as it was being manufactured to my specifications. The fellows who delivered the furniture to my home were professional and the process was seamless and effortless. I am grateful for my discovery of Jack and Bonnie Rasmussen's Wine Country Fine Furniture. It certainly was no accident that I came upon this store.

The owners couldn't be nicer. Along with staff, they are there to help you find exactly what you…read morewant. Purchased custom bar stools and they arrived within a month. Quality excellent, and the owner delivered to our door. Price couldn't be beat anywhere. Highly recommend.

I love NEXT! I've come in multiple times and purchased the perfect bistro table and chairs for a…read moregreat price. The prices are definitely right at this store. The second time I came in I found a beautiful painting from a local artist. Highly recommend this store for anyone to furnish their apartment or house with gently used, great priced stuff!

Petaluma Home & Garden

4.5

(4 reviews)

Came here 9/27/19. I pass by this place everyday and decided to stop in. It's an adorable store…read morefrom the outside and also has cute monochromatic things inside. It's a pretty small store the selection is small it they seem to have some cute home decor from San Francisco and maybe local artist. The main reason for my 3 stars is price. It just seems incredibly unreasonable. There were felt coasters for $30, little felt rings to put on your wine glass for $28, reusable bag for shopping that was $68, tiny vase for a tiny succulent was $28 but you could buy a whole basket of succulents with a basket for that price. And a very small candle for $35. I'm not rich but I'm not poor and I would find it very hard for me to come back to those prices. I felt that the items weren't that more unique to hold those prices.

Cute and modern store with very friendly owner who will help you with your Home decor.read more

Valley Furniture

4.4

(209 reviews)

I have spent the last month of Saturdays shopping for a recliner, and I finally found the one I…read morewant at Valley Furniture. It's a nice store, with a helpful - but not hovering - staff. They have a good selection, representing several brands. The price was right and the service top notch. Recommended!

We came here to find a new couch. There were a lot of great options to choose from. Judy came…read moreto help us. She was friendly, answered all our questions and provided us with a tape measure to check the fit for our space. We found exactly what we were looking for at a reasonable price and made the purchase quick and easy.

Brick & Mantel

4.5

(16 reviews)

The most ridiculous service ever! I wish I never set foot in this store! From the moment I entered…read moreI could sense that the woman inside didn't want to service me. It was more than likely because I looked dirty because I just got off work. It's okay because Barbara and her staff at customer house furniture took excellent care of my family's needs! Best thing I did was grab my wife and walk out of this store ! This occurred on may 22nd

This place has some really beautiful furniture, if I ever need anything custom made I'll definitely…read morereturn. I bought two beautiful chairs and two side tables from Dagmar, who is one of the nicest people I've ever met. You will pay more, but you're paying for serious quality, and again, you can customize as much as your heart desires. They have a few available floor models, and I was lucky to snag my chairs with a summer discount, so keep your eyes peeled. Even if you're just looking for throw pillows, you should check out Brick & Mantel because everything is wonderfully made.

Ceto Home

(1 review)

I happen to come across this store when searching for organic & natural home decor items. I was…read morepleasantly surprised with this new store in downtown Petaluma. They had all this natural wood, stone, clay and fabric items that felt so Zen like as I walked in. The store is not overwhelming, it's got a nice selection with well curated and complimentary items next to each other as to give you a complete vision for your home. I found out not only do they carry sustainable products but the artisans that supply Ceto Home are respected & paid living wages to produce said items. It's a concept long overdue. So if you want to shop at a beautiful, environmentally & fair trade conscious home decor store, Ceto Home is it.

HomeGoods

3.8

(39 reviews)

Went there today and Diane was very helpful. Tracked down a price for me on something that was very…read moredifficult and found me in the store. Good job! Thanks

Yall. Let me tell you about Jose! He is absolutely amazing! I called to see if they had specific…read moreproducts in stock (it's holiday season so it's busy as hell, but I'm hours out of town) and he so so graciously took his time and checked everywhere for me. If you need help in finding something and want someone that actually cares, find Jose. Please. Amazing customer service with Jose! Love love love

Alphabet Soup Thrift Stores

3.7

(41 reviews)

•$

I have always discovered some great finds when visiting this fun thrift store/non-profit. The staff…read moreare super friendly , the merchandise well organized and everything is priced fairly.

Visiting from Maryland, my favorite part of sunny Petaluma was walking out of Alphabet Soup. This…read morewas one of the worst shopping experiences I've had in a long time. The store is crammed wall-to-wall with so much merchandise that browsing feels more like navigating an obstacle course than shopping. Instead of a curated thrift store, it feels like a cluttered warehouse where everything has been squeezed in without regard for the customer experience. The prices are completely disconnected from reality. For a store that markets itself as a thrift shop, many items are priced as if they're high-end boutique pieces. The value simply isn't there. To make matters worse, the atmosphere was uncomfortable and uninviting. The staff appeared exhausted and unhappy, and the outdated music only added to the overall sense that the store is stuck in the past. I left frustrated, empty-handed, and genuinely confused about how this place has earned its reputation.

Second Generation Tile & Stone

(33 reviews)

I highly recommend Second Generation Tile and Josh and team. I'm very happy with my new backsplash…read more Their workmanship is excellent. Communication was great from beginning to end. Josh got back to me as soon as I left him the first voicemail. He had me send a few photos of my kitchen and the measurements, we talked through it, he quickly sent me an estimate and they started within a couple of days. The price was very fair. They are true perfectionists (like me) and discussed every little detail of the project with me before starting. They worked hard for 4 and half straight days (and over the holidays). Juan did most of the work. He's a master craftsman, a true artisan. They got the job done quickly and exactly as we discussed. The finished product is gorgeous! I'm so glad I found them (found them here on yelp). I want them for all my future tile projects!

Look no further, this is a reputable company with value and quality results…read more I contacted Josh after another guy left me hanging mid-project. I thought I could handle this on my own, but only made it worse. I contacted Josh and sent him a couple of pictures. He was very responsive and non-judge-mental. Josh and his guy came a couple days later and finished the job with some additional adjustments to improve the look of my chimney. No fuss at all. Wish I contacted him from the beginning. I didn't include a picture of how bad my project looked at first to not confuse people, but, it. was. bad! Thanks Josh and his guy for taking care of me.

Pacific Coast Tile

4.9

(14 reviews)

This place is awesome Great selection…read more Knowledgeable professional polite staff overall a real resource and terrific place to purchase your tile and tile related products

Pacific Coast Tile, Mario & crew did an exceptional remodel of my bathroom (tub to shower). New…read moreVanity etc. Mario's crew Al-David-Robert & Adrian worked hard & long hours The result was a very beautiful NEW bathroom! They took great pride in their work, sometimes working extra long days to complete a difficult task. They were always courteous & professional. They worked early & left late in the day! Mario & crew respected our home, always leaving our home clean & neat. Trash & debris were removed daily. Office manager, Sandra, was wonderful!!! A 5 Star+ to Mario & Crew/staff.

Tile Unlimited

(12 reviews)

Adam and crew are the best. I've done small tiling with tile cutter etc (bathroom floor/shower),…read morebut they are seriously legit next-level. I thought about doing the kitchen floor myself (you know... gluing rectangles, no problem), but I am so happy I did not. Our house is a wonky franken-house and the original part built in 1934. He takes extra care in prepping / levelling the floor for the tile and takes no shortcuts. I know this is a literal foundation to a successful deployment. They started and finished the job within the time frame specified and stayed within cost. Adam laid out tiles on the floor to confirm I liked the spacing. He helped with advice on grout aesthetics and tile selection. Porcelain vs ceramic, where to look at and buy tile, etc. They finished in weeks what would have taken me months of night/weekends, not including the blood, tears, and (I assume) divorce. :) I am most impressed with the tile transitions and cuts around walls. Very precise. I told them I was OCD about the bathroom penny tile spacing, but they deployed it perfect. They take the doors off and will cut them shorter if necessary after the tile is in place. They do not typically remove or re-hookup appliances, vanities, toilets, etc. They are several months out, so don't expect to be scheduled in a couple weeks, but you might get lucky if someone cancels. He made sure I procured the tile before he scheduled the date, because shipping these days can be an issue for tile companies (supply-chain). He has tiled everything I need at this house. I can now advertise his services without impacting my own scheduling needs, so enjoy. :)

I can't say enough about Tile Unlimited. Adam is a true professional. I interviewed four local tile…read morecompanies and Adam and Tile Unlimited were the most professional, helpful and solid contractor. From the first conversation through material ordering, scheduling and install, Adam and his team kept me informed about the process and the next steps. Tile is not something that you want to DIY, even if you have other building trade skills. It takes a professional to do it right. Adam is careful and will not schedule the tile install until the site is 100% ready. I appreciate that. Adam will also take the time to stop by prior to install and check on the site and discuss details with you. From the first day of install, I could tell that Adam had worked out the math and had a plan for the layout. Our tile was relatively simple, subway tile, but Adam had worked out the layout both horizontal and vertical, taking into account the corners, plumbing and how the tile ends at the reveals. It's little details like this that make me happy at the end product. I'm happy to discuss Tile Unlimited further! Send me a message if you are interested!

NorthBay Fence Builders

4.6

(44 reviews)

We needed to replace our old side yard fence, which was not very attractive and didn't provide much…read moreprivacy, especially since it runs alongside a busy sidewalk. After getting 4 different quotes, we chose Northbay Fencing because they had the best price but also solid reviews. They were able to tear down the old fence and install the new one all in the same day, which really impressed us. The crew worked efficiently and left everything clean when they were done. We're very happy with how our new fence turned out and we highly recommend them.

Luis came out to the job site and gave me a verbal quote for the work I needed on a chain link…read morefence. I asked for a written quote and a start date. Over the next month I made several calls to Luis asking for the written quote, he made excuses, said he would get it out to me. Never got the quote and now will not answer my calls. Worst customer service ever. Now calling other fence companies.

Elite Coatings

(3 reviews)

Excellent experience from start to finish. We had my son's Talaria electric dirt bike frame, swing…read morearm and miscellaneous parts powder coated. Austin was professional knowledgeable and had reasonable rates especially for the quality of work.

Jordan at Elite Coatings is a pro at this kind of thing. Whatever metal you need powder coated,…read morethis is the place to go. It looks like they handle all kinds of jobs... Gates, grates, car parts, etc. I had motorcycle parts coated there and the results are great. Side note, this is inside the VP speed shop which is like a vintage car museum!

Don's Garage Door Company

(75 reviews)

When my 35-year-old heavy door broke, I called Don's. It was the right call. Tim responded right…read moreaway and recommended a new door. The spring and operation on the old door was shot and a hazard Duffy did the install and he knew what he was doing. He was terrific, on time and focused on getting the job done. His assistant also knew his stuff Now I have a new door that works, quiet and doesn't shake the house when it opens and closes. I,m happy I called Don's

I am beyond thrilled with the quality of service I received from Don's Garage Door Company! I had…read more4 estimates and Tim's (the owner of Don's) was the most honest and well priced. He didn't try to up sell me and did all he could to save me money!!! He is easy going kind, and offers exceptional customer service. He and his wonderful technician, Brian, (equally as kind), just left and I had to write a review right away. My garage is quiet, it has a new rubber seal on the bottom with new rollers and sounds like a new garage. You can trust Tim to do right by you. In today's world it is so gratifying to find a person like Tim who takes pride in his work and treats his customers with such care.

All Season Overhead Door

(2 reviews)

We are SO PLEASED with our new garage door! Bryan & his team did an amazing job from start to…read morefinish! Responsive, quick, friendly, tidy & fantastic products. I would recommend them wholeheartedly! Thank you SO MUCH! Job well done!

Our shop door broke, at 4:pm on Saturday and I called Bryan. He not only came right out, the door…read moreis fixed and shop secured by 5:30! Bryan is an incredibly professional, polite and kind person. I highly recommend him!!

Travis Carter Construction Services

(13 reviews)

Travis & his team just completed our primary bathroom renovation (shower, bath, & floors). I can't…read morebegin to tell you how smooth the whole process was. Travis held my hand through every decision, was always available to answer my questions, was very honest and hard-working. We are so thrilled with how it turned out and we will be using him and his team for more projects in the future. His guys, Ryan, Jaime, & everyone else did a fantastic job. Every person who walked into my home, has worked with Travis for the last 10 to 20 years. That made me very trusting of who was in my home when I was there and when I wasn't there. It is very challenging to find a trustworthy contractor who is not only good at communicating, but is also very good at their job. Thank you, Travis and team!

We would highly recommend Travis Carter and his crew for any remodel projects - they were courteous…read morewith us and our home and came in on time/on budget and completely over-delivered on the final project. We can't believe this is our house! We've had a couple of friends hire him now to do their projects! Travis walked into our patched-together 50 year old house and understood our vision for opening up the floor plan and letting more light in. He worked within our budget to draw up a quote that met our vision, while also recommending items that could easily be isolated and saved for a later project date without having to re-do any of this initial work (like refacing the fireplace, re-doing the back patio). He was patient and helpful through the architect and permitting phase and had great recommendations for local cabinet, tile and plumbing stores that allowed us to get great quality finishes within our budget. Every sub-contractor that he brought in for specialized pieces like our master shower tile, shower glass, flooring and insulation were friendly and did absolutely top of the line work. He is also very clever at figuring out solutions to curveballs that our house threw and could take our crazy Pinterest pictures and piece them together to build custom solutions like the bench in the master shower. Overall our project included a major overhaul and upgrade to our electrical panel / electrical service to the street, major plumbing upgrades, new windows, a master bathroom addition and a complete interior paint/flooring refresh and remodel including a complete kitchen remodel (with removing load bearing walls to create an open concept) and hall bath remodel. Our house of 16 years is now a sturdy, safe home we can spend the next 50 years in - Travis didn't cut any corners and understood that this needs to be our dream home that will last "generations" as he put it. He's an honest guy with old fashioned values and you just won't find a better team to take on your project.

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Sheri C.

0

2

0

13 years ago

I love Heritage Salvage!!! My husband wanted to build benches on our back deck but money is tight. Bug spent an hour with us walking us around the yard looking for something that would fit our budget. Of course, when you walk around Heritage Salvage with Bug you don't just chit chat! You get to hear the most amazing stories. He is amazing. Thank you Bug for having such a unique business. If you want to build a project and you want to own a piece of history, or build something new with salvaged material that has a story, you must go to Heritage Salvage! Bug did find wood to fit our budget and the benches are gorgeous. Thanks Bug, it is always a pleasure!! read more

Jeff R.

0

11

0

10 months ago

I have been shopping at Heritage Salvage for years buying old beams and especially old rusty corrugated sheet metal. I more recently built my dream house with their help . They made custom doors , fire place mantels and many other things including furniture. Thank you Heritage Salvage read more

Jim S.

0

5

0

4 years ago

Excellent customer service. When they weren't able to directly supply a flooring material, Pagene took my phone number and called me back to refer me to another supplier who had the material. read more

Rosalyn F.

1

12

0

3 years ago

$25 for a 5' length of rotting barn wood with the nails still in it. That says it all.

Heritage Salvage - buildingsupplies - Updated July 2026

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3.7

(11 reviews)

Stopped by to take a look at slab remnants. Upon entering i saw a sign that an appointment was…read morenecessary, so no big deal. I spoke with a woman who took down my name and number and said someone would call. It's been a 5 days and have yet to receive a call. Maybe i'm a bit impatient, but i would have expected a call back within a day or two.

North Bay Monument came highly recommended by my contractor, friends, my neighbor and was also…read morebacked up when I purchased my slabs at a local stone yard who discretely told me they do the best stone work in the area. The quality of the work is absolutely second to none. I had them do a very intricate shower and bathroom out of porcelain as well as kitchen counters and bathrooms using marble and quartzite. The owner did all of the measuring and was on site for the installation which was very comforting. I was told they are always very busy so there may be a longer timeline than other shops, but seeing their work in person makes me realize why they are so busy and it was worth waiting the extra week. Doing porcelain and stone slab work is such an important part of the building process, I was very nervous about trusting someone to see it all of the way through. In the end it was the best experience of my entire house build. The installation crew was extremely friendly, professional and efficient. I highly recommend them and can now understand why I was told by so many people that they are the best company to tackle the really difficult projects that require more skill and expertise than other places have.

M Maselli & Sons

3.1

(46 reviews)

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I needed a couple 6' steel posts (with a rusty patina) for a custom gate. I found just what I…read moreneeded. I also found a couple other pieces of metal which they cut and delivered to my truck in about 10 minutes. In addition, I was able get metal pieces fabricated. Service was exellent. Andre'

Great family owned business. Everyone is always so friendly and welcoming, especially the lady who…read moreworks the front counter. The rust store is awesome and has many cool items! We always choose Maselli's!

Haas Wood Products

3.5

(4 reviews)

AVOID THIS PLACE, there are others. Here's my experience with Haas; As requested for pricing by…read moreHaas staff, I left samples. They lost them and then disregarded my request for the cost of replacement. I left two simple 1-1/2" x 1-1/4" x 9" radius, hand-turned arched molding that I wanted duplicated in douglas fir via CNC for a project where I needed multiple moldings. The day after dropping them off, I received a call from Haas staff (possibly the owner). I was quoted a set up fee of "one thousand six hundred dollars + the cost of making them"?!? For the obvious reason that their cost was too high and there are other molding shops that provide CNC, I said that I would : "hold off for the moment...I would come back to retrieve my samples tomorrow". When I arrived the following day I was told; "We can't find the samples. They must have been thrown out by the cleaning company." As if losing my samples wasn't bad enough, they blamed it on some surely innocent cleaning people; Shame! Who would believe this story for a moment. I followed up a day later to see if they turned up and was told "no". I submitted a $700 invoice to Haas for a replacement cost for time it took me to make the samples they "lost". No response. If you want CNC work, there are other places in The Bay Area who's costs are reasonable and customary. What a shame, they are along my commute.

Haas is a great resource if you are remodeling an older home. Home Depot and Lowes don't carry all…read morethe old time moldings, but Haas can make anything -- custom moldings, casings, baseboards, etc. (basically any woodwork) to MATCH the existing pieces in your home. Their prices are reasonable (read: not exactly cheap), but the finish details count for everything in my projects. And I wouldn't want to insult the true old school craftsmen that built my old house in 1927 by settling for something that doesn't match the existing wood moldings.

North Coast Tile & Stone

4.0

(91 reviews)

We couldn't be happier with the family owned and run North Coast Tile and Stone. From the moment we…read morewalked in and were greeted by the most adorable shop dog ever, to the end of the job when Martha (the owner) called to tell me which cleaning products are her favorite, we had a great experience. Natural stone is not cheap, and we spent MONTHS looking for the perfect pieces for our project. We spent many Saturdays with Martha (who I'm pretty sure has got to have an honorary degree in psychology with all of the confused and overwhelmed people and couples who walk in their door. Anyone who has ever remodeled knows what I'm talking about! I think I would've completely lost my mind if it wasn't for Martha. She really did go above and beyond. Frankly, I miss talking to her lol! The entire staff there is so helpful and knowledgeable on their products and answered all of our million and one questions. They steered us away from some materials due to the upkeep, which we really appreciated. It might look amazing in a catalog, but maybe not so realistic when you are a busy family with messy kids and dogs! We had their team do the install for us as well, which I highly recommend. They are the best in the business and they know what they are doing. When you're buying high-quality stone it's worth the peace of mind.

If I could give them 10 stars I would! The customer service is amazing. I went in to look at…read morefireplace stone and ended up having an amazing customer service experience! There were a couple glitches but the owner and employees stepped right up and fixed the issue. They have a beautiful show room, the owner is passionate about what she does and it translates! All of the employees are friendly and were knowledgeable about the products, have great design knowledge and are extremely friendly and helpful. I recommend making this your go to for tile, countertops and stone!!

Villa Terrazza Patio and Home

4.9

(29 reviews)

•$$$

We didn't get to spend much time here, but they had a wonderful selection of patio furniture and…read moreaccessories. We popped in to look at some of their fabric samples for some indoor chairs we were ordering from another store. What a joy that they had larger samples and they very graciously let us go through them. It is wonderful to see local businesses helping each other out. Next time I have the need to spruce up one of my outdoor "rooms," I'm definitely heading back here!

Tony and the folks are the best. We love our Regency fireplace insert, should have had this done…read moreyears ago. The installation crew from Safe and Warm were top notch also, thanks again to Daniel, Jake and Jason!

Roe and Company Furniture Studio

3.9

(26 reviews)

•$$$

Roe & Company Furniture Studio makes beautifully, well crafted furniture. I have purchased several…read morepieces of furniture from them including a dresser, console tables & bookcase. It's worth the wait for the furniture to be made because it's American made & nothing beats that.

Absolutely toxic people and process. In my 72 yrs as a…read moreconsumer, I have never dealt with such disgusting people. I bought a Fjords Helsinki chair from a Petaluma shop called Roe and Co. several months ago. We bought it on the sale at 20% and were very excited to bring to our home. We paid the 50% deposit and were notified the chair could be picked up assembled or in two boxes. We asked it be assembled and to please assure everything worked right ... and not really agile with assembly stuff. We were told twice - once by Dan and another time by co-owner Michelle, to call the assembly shop in Santa Rosa, 24 hours in advance to have chair assembled and ready for pick up. We called 48 hours in advance and were given a very confusing disorganized response to this request, something to the effect, well don't come at 10 o'clock on opening because they wont be ready and have to assemble it. I said that was why I was calling as told at least 24 hours in advance so they could assemble prior to pick up at 10 am on Friday 2/21.... and believed that they thus understood it would be assembled and tested ti make sure it all worked according to specifications. We paid two movers w/ a truck to pick up at 10:15 am on 2/21 and they were told to wait, chair needed to be assembled... The chair was then delivered with great care (wrapped in moving blankets by very competent careful movers I personally know) and we put in place. First we saw chair had not been tested as the electrical had not been collected - I had to unbox this stuff - and no instructions were with chair. I called Roe and explained to Michelle the chair a. not preassembled as agreed b. not tested obviously as it was not attached to electrical unit and c. how to put together then. She was quite unpleasant, backed off any responsibility on any of this and gave me the directions to attach the electrical (one extension cord did not fit .... so we cannot use both lengths of connection), but we got it connected and were delighted Until my wife noticed that the left arm was higher - by 3/4" - to the right arm as measured from the floor to top of arm. and the button that controls the angle of the top of the chair did nothing at all. I called Roe and they said this was ridiculous, used awful raised voices, said what I report was impossible, that the chair was fine and was when picked up. I said, how would you know if you did not test it? He refused to answer that but said they have no responsibility, that warranty requires we bring chair to them. Dan said it was damaged by our movers and our problem... nothing to do with them. Roe never helped resolve the problems. So I turned to Fjorde - the maker of the chair - and they were great. We discovered that a main mechanism to move top angle of chair was broken - and never really figured out why one arm 1inch higher than the other. Fjorde offered to replace the chair. ALL I CAN SAY IS AVOID ROE & Company in Petaluma. They are literally the very worst store I have ever had the displeasure to do business with. They are just the epitome of an ugly, self-absorbed, dumb, lazy, disorganized firm.

Granite By Rafael

4.8

(17 reviews)

GBR is amazing! Highly recommend. We upgraded our kitchen on a budget and went to GBR because we…read morewere interested in Caesarstone, but it turned out that wasn't the right solution for us. After exploring other affordable options, we almost didn't do new countertops at all; but at the last minute we found an inexpensive orphan quartzite slab that we loved at another shop. It was cheap not only because it was an orphan but also because it had some issues, including a giant fissure on the back, a deep vein on one side, and chipping along one edge. On top of that, it was on the smallish side. We took this problem to GBR. They arranged for the slab to be delivered to their shop and took very careful measurements of our kitchen. Then they did a wonderful job of talking us through all the challenges that this choice of slab brought with it -- but best of all, they suggested solutions and alternatives to make it possible to use it in our kitchen. GBR knocked it out of the park on the cutting and installation. The counters and island look perfect! They were even able to enlarge the top of the island a little from the size of the old one. We could not be happier with the results. They were a delight to work with and we will definitely work with them again if we do additional work to the house.

I've known Francisco for a long time and recently brought him into a bathroom project I've been…read moreworking on. They just installed the beautiful stone today and it looks amazing. My clients are thrilled as am I. I definitely recommend Francisco at Granite by Rafael.

Marble World

4.1

(23 reviews)

on "no kings day" (june14th 2025) marbel world's peace…read morepole donated 10- years ago walnut park in the city of petalum, ca,

Our vacation home in Guerneville needed a new kitchen sink and countertop. We are very pleased with…read morethe end result. We worked with Mike to find a piece of granite that would work in our space. He was generous with his time and knowledge. Hiis team did a great job on the installation.

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