Nice transit center, NVC students are usually here at this stop in the morning and afternoons. Lots…read moreof mall-goers and mall employees also wait here for their buses. Drivers and staff are nice if you are just respectful back usually. Be cautious of strange individuals, especially at night. The bus system though, that's a whole other story.

Don't take the bus unless you want to wait in the heat. There was no room in your transit center…read more Over filled and always occupied by homeless people charging the phones and not just a phone but 2 or 3 other items too. Your 610 bus from leaving Ingram park and ride passes 5 minutes past every hour. It arrived at 4:46. Your bus driver didn't allow us in the bus upon arrival. He made us wait almost 20 minutes in the heat. With temperatures at 99 degrees and a heat index near 104 . We waited outside in the heat. He saw us waiting and didn't care about his riders. All he care was about not letting us get on the bus. I'll I never met any inconsidered person in my life until this bus driver with no name tag no proper identification. I don't know about everyone else but it was hot and I can image if the elderly people have to wait because he has no compassion or any ounce of humanity in him that would allow them to get onboard. This what's wrong with this country. No one gives a dam about anyone else but themselves. Selfish and self centered people that don't care about anything including driving your patrons around. Remember 1 thing. The bus riders pay your salaries. You wouldn't have a job if it wasn't for the bus riders. That's the truth. So remember that if can. By the way I had to give you 1 star because I couldn't post this review with what you deserved was a 0 zero. You

This taxi service has very caring people. You can feel safe and secure when using this company…read more My family used it in an emergency, and their personal care was a blessing and very much appreciated.

We rode home from the airport to the north side of town ( Huebner Road). When we arrived the…read moredriver ( from Eritrea in east Africa) told us that HE ONLY ACCEPTED CASH! WHAT???? Luckily we had the cash on us, but it seemed very sketchy that he would not accept a credit card. Totally disappointed. SUNDAY 4:30 JULY 19,2026

Went to the gimbler park and ride today in san antonio to attend the rodeo. We've done this many…read moretimes before and have always been satisfied. Today was the worst day we've ever had, with them waited for over 30 minutes for the buses to arrive. They never did another company had to come and rescue everyone, not to.Mention the fact that it was cold and rainy outside. Seems like people don't wanna work anymore. They don't want to show up for work. They're lazy, whatever their problem is. They need to have more respect for other people. Especially when they're in the service industry.

When using a motor coach company (or simply being on a trip via motor coach), I think it's save to…read moresay people want the following things: 1. A comfortable motor coach 2. A clean motor coach 3. An on-time driver 4. A driver that knows where the hell he is going Of my experience with Star Shuttle, it's A+ on all four things. It starts with Juan Ibarra, who was our driver for 2 weeks as we toured San Antonio, Austin, and The Hill County of Texas. He was superb. First of all, he was just NICE. Good conversationalist, pleasant, helped people off with a hand (when needed), was always in a good mood. Actually chimed in with some interesting facts along the way. Second of all, he knows the area like the back of his hand. We had to get through San Antonio's morning rush-hour traffic. Instead of losing an hour like everyone else, he took us on short cuts that took less than half the time. Third of all, ALWAYS on time. I will always have this image in my head of his Star Shuttle motor coach just pulllllllling up to the sidewalk in from of the Bullock Museum just as we are coming out. Fourth, he's a good driver. He negotiated the streets of San Antonio and our multiple stops. Our hotel in Austin (the Hyatt Place at Austin airport) wasn't built with motor coaches in mind. With a max degree of difficulty, he got us in to the hotel front. And then, there's the coach. Comfortable, flexible, clean, and lovely views. The sound system and technology hook-up (HDMI, etc.) was great. A bathroom, but nobody really used it with all the stops we had. Absolutely top-flight experience. Juan was amazing. Give that dude a RAISE!!!!!

This 5 stars is for the driver Edward in a white Rav 4. He was excellent. If I knew I would get…read morethis from all drivers, I'd use Uber more. Edward was very personable, helpful, and funny. I really enjoyed my ride. Cavender Toyota sent me home and back by Uber while my car was being serviced. There was no way to rate him on the app, since Cavender ordered the service.

we reserved an Uber pet several days in advance for my girlfriend and her Service dog for a trip…read morefrom Seguin to Austin and the timing was critical because she had to catch her connection on VonLane. Uber didn't notify us that they canceled the trip because the driver was unavailable that it was originally scheduled with, the appointment was scheduled for September 3, 2026 at 1:15 PM, they notified us that they were canceling it at 1:15 PM. Uber really left us hanging because we ended up having to drive to Austin. In order to make our Vonlane bus time at 4pm. why didn't they notify us much sooner so they didn't leave us scrambling to get to Austin? they deserve this one star and I wish I could give a review for the driver that canceled it. Usually Uber has been very good in the past, but they really left us hanging and disappointed this time.

So operator #26324 had an attitude this morning when I got on. I had gotten a couple of Dutch bros…read moredrinks this morning before going to work. He was like so rude. He told me "normally you would be asked to throw those drinks away before boarding. If one of them spills on MY bus then I have to get a whole new bus". I told him "first of all does this bus have your name on it? Second of all, the last couple of times I have had a Dutch bros drink on this bus around this time, not one bus driver has been as rude as you. And lastly nor have they asked me to throw away drinks." And he was just quiet after that. I asked him "do you have a child that keeps you up all night when you have to go to work early? I didn't think so dude. I have had a bad week this week. And I will be reporting you to the via people to let them know how much of an ass hole you are."

This is a great station for VIA. The location is good and the building design in nice and modern…read more The bathrooms could use a little TLC for sure, but I understand public restrooms are what they are. I really enjoy the bike pod that is here. They are a free service to parking your bike for up to 72 hours out of the weather. It is perfect for those who drive in and then commute. You can keep your bike there locked up with your own lock. I hope these catch on at the rest of the stations, I will be using them for sure!

Yay for San Antonio ride sharing! In an effort to reduce…read moredrunk driving in San Antonio, our legislators made the right choice, and ride sharing is here to stay! Lyft is so much more friendly than the competitors, it seems. They're always eager to hand out free or discounted ride offers online or at festivals. It's fairly easy to get some free rides during Fiesta! I always appreciate the pink fluffy mustache that adorns the front of some of the cars driving around. The drivers are always friendly, and talkative. I've never ridden in a dirty car, or with a rude driver. I realize that this isn't the rule, and there are always going to be some bad apples in the cart, but I've had good luck. Some of the drivers have even had cold water, and snacks in the back ready for riders! Deluxe!!! It's the best option when heading for the airport, since taxis have to pay some sort of taxi fee or surcharge of some sort.

1.) Partners with JustAnswer tech questions (JustAnswer.com had No Prrmission for my service from…read moreLyft. [JustAnswer is a KNOWN scammer] 2.) My creditor alerted me of a total of $70.00 for user fee and IT services that were NEVER RENDERED! 3.) Pick up time (from home) usually/mostly late even scheduling for 20 minutes in advance to secure the timely ride to (98%) doctor appointments 4.) (Disability Limited Income) expensive rides, late drivers, no Englsh, hiking up prices, and have been jipped by DRIVER cancellation AFTER WAITING 40 MINUTES IN FRONT OF BUILDING ON A COLD, WINDY DAY, and Still Charged ME for the cancellation!! 5.) No Live Customer Service Person and Tech Partner - the same - Just chatbox - then charged $70.00 total fee. 6.) Neither Lyft nor JustAnswer should still be operating under these practices! 7.) FINALLY, when Ending a Lyft Chat, they have the brazen audacity to ask for payment info!! *** USE UBER, other ride-share companies or even, yes a smelly taxi, INSTEAD of Lyft! THAT'S how I'm DISSATISFIED with them!!

When you ride around on the Via, you Via nothing. Get it. Fear…read more These buses are where they filmed the movies: Via And Loathing In Las Vegas Cape Via Primal Via The Only Thing To Via Is Via Itself A Room With A Via Via From The Top A Via To A Kill And where they recorded the album: Viva La Via (Or Bus And All His Friends) Pretty good transit services in San Antonio, which are not really that expensive and compared to some cities (looking at you NYC, Boston) nobody really uses them even though it's quite a poor City. And so in the South part of town a lot of the Hispanic neighborhoods don't even get that many lines, connections are not nearly extensive enough considering the amount of ground they have to cover cuz it's a really huge sprawling City. Meanwhile in the north side of town nobody uses buses (comparatively speaking) cuz that's where all the rich people live, and often they would rather shoot themselves than ride on the bus apparently (and sometimes even do), and that's the area that has all the best extensive bus routes and connections, so figure that out for yourself. San Antonio at actually has a pretty good public transport system but it's not that hard because unlike the other Texas cities especially Houston and Dallas it isn't such a vast expanse of endless traffic and so it's fairly easy to get around regardless of whether you are driving or using public transport. San Antonio is just a more manageable City in the most obvious reason why is because not a lot of people live here in terms of population density compared to those other cities. Anyway the facilities are good and are in working order and I've always had good experiences on the public transport of San Antonio compared to some of the Nightmare Horror Stories in New York and Los Angeles and so on. Having said that they're pretty clean and they all look brand new so that's a big plus and so is this the flag of Switzerland.

Had a trip to San Antonio and needed to hit a few spots ( Boerne, La Cantera, Downtown, Pearl…read moreDistrict) and they delivered. Comfortable Denali SUV - knew exactly where we were going and got us there fast and safe while we visited in the back seat. I have extremely high expectations and they were exceeded. Strongly recommend.

Wonderful experience with their team in San Antonio. I would hire them again. Nathan was awesome!!read more

Shane was amazing! It was my mother's 90th birthday dinner and Shane was so patient with her and…read moreus. It was a smooth and enjoyable ride. We will definitely use Royalty Black Car Service again.

Awesome service. Very patient and great driving. We had several flight delays in addition to…read morebooking last minute, and we were still accommodated despite the huge inconvenience. Truly the best!