HORRIBLE EXPERIENCE - Shellac Manicure 1. Low selection of colour choices 2. The girl cut chunks from my cuticle. Was not a clean job, my cuticle bed still looks horrible. 3. Horrible job filing my nails. She sealed the junk remaining from the filing of my nails, under my nail and put shellac coats over it. It gets better.... 4. Owner charges me $40 for this disaster. My nails have chipped 1 week later and have peeled! Shellac Manicure from a spa..... should last a minimum of 3 weeks when done properly! 5. Since I paid with a $50 Wayspa giftcard..for a $40 service, she tells me she cannot get tip from the giftcard or give me my giftcard back "you didn't know I had to keep it?" Bullshit! As the first thing she asked me was "have you used the card yet? Do you know how much is on here?" Then she tells me "if it chips within a week come back and we'll give you 10% off to do it again" Soooo I have to go out of my way to overpay you again for a second bad job? What a horrible experience! Ripping people off like that read more

Came here today after finding it on yelp. Had some mixed reviews, none of which had to do with eyebrow services, so I walked over anyways. Walking in the place has a nice atmosphere. Cucumber water in the waiting area, nice decor... I called prior to arriving to ensure I could be taken - appointments are necessary. Walking back into the spa room, my only complaint was the room itself. Wasn't anything special, No outstanding decor. I didn't like that the only thing on the spa table was a vinyl sheet. Not the best in the summer when it's hot and you're laying on it for a bit. A clean towel or paper sheet would have made it feel cleaner. Back to my service. The girl had me show her what I did and didn't like about my eyebrows and made some recommendation. This was great, as usually people just "clean up" however they think and don't have a proper consult. Overall I left very happy with my eyebrows. Eyebrow wax only costs $7 which I find a great price. I will definitely return. As I said the only thing from making my 4 stars 5 is the spanned and the fact that only one girl was working so the phone was ringing and wasn't being answered which can be annoying if you're trying to book an appointment and she's in a long service such as a facial. In addition it would have been nice if her attire matched the feel of the salon. She was only in an oversized Tshirt and leggings which for a high end spa doesn't seem to fit. Regardless, I had a good service so I will be back. These are just minor suggestions for improvement. read more

A friend decided to take me here and treat herself and I to a package. We each had a body polish, a massage, a mani and pedi. The spa was a bit tough to find as it's a condo town home converted into a spa and faces the road with many grown trees blocking the signs. Once we found it we were greeted politely and asked to fill out paperwork. Being injured from a previous car accident I would have hoped at any point they would have asked me for injuries or areas to avoid verbally or on the forms. Nope. The body polish was a surprising experience, the sound and roughness of the scrubbing was a bit unexpected however it was a great experience of soft and smooth skin once completed. The massage was super relaxing and very thorough. The mani and pedi were okay. Overall, great experience, my skin feels smooth and great and my nails all look polished. As far as he other reviews, I must admit the place was clean, the staff were super attentive, respectful and polite. They weren't chatty and allowed my friend and I to socialize without including themselves into the conversation- resulting in a bonding and super personalized spa experience. Give these women a chance and you'll be surprised at how relaxed they get you! read more

I went to the spa with my friend, and needless to say it was nowhere near a 5 star spa experience. First off the pictures on the website are deceiving, as that is the spa building and not the actual spa lobby. Besides that, we both received separate massages. I was brought to my room which had windows, now if you are going to a spa for a relaxing experience one would hope the rooms are pretty dark for relaxation. However, there were no black out blinds, light was shimming through. Also, a spa should be clean- the walls were very dirty, and the rooms were freezing cold making it even harder to relax. Once my service began and I had specified I only wanted her to focus on my back, shoulders, neck and head, and not to do my legs, feet, etc. However, she did not listen to my request and continued to do my legs and feet. I asked her various time to lighten on the force however she continued. The massage itself was not good, the head massage was the worst I have ever had and not relaxing. She barely touched on my shoulders and my arms. When she had went to do my feet, and then decided to work her way to my face and head I was disgusted as she did not even wash her hands. She also burped three times during my massage, and I heard her flicking things out of her nails. Not appealing at all. Once she told me to turn onto my front I thought she would have given me something to cover my eyes for the light or to relax but she did not. It was almost impossible to relax, and you could contact hear the phone ringing and cars from the outside. Once the massage was complete she did not offer me a towel to even wash the oil off or anything. The bathroom in the room was also very dirty. Needless to say this was the worse massage I have ever gotten, not relaxing at all. The massage itself was awful, the place was not clean, and I felt very uncomfortable. Go anywhere else but here. read more

Based on reviews, I decided to use my WaySpa gift certificate here last year for a pedicure which left me with quite a substantial balance which of course had to be used up at Vibe Spa. The first pedicure was good so I made an appointment for a second pedicure. The evening before my appointment, I received a call from the spa owner asking if I could move my appointment back a half hour - I let her know that I couldn't as that would make it too tight for me to get to my following appointment. She seemed to understand. When I arrived for my appointment the following morning, she moved me into the pedicure chair and brought out a foot soak for me...well, 30 minutes of soaking my feet was a bit excessive but I suppose her scheduling had now worked out according to her plan. I was quite annoyed throughout the pedicure and expressed my concern to the owner when checking out. The owner then apologized and offered to comp the treatment. I didn't want her to think that was the reason for me expressing my frustration so I insisted on paying - she offered to not charge me the tax (a bit of a downgrade from a complimentary treatment!) but I took it. I have been dreading returning to Vibe spa but with a $97 credit still remaining, I made an appointment with their female RMT... unprofessional, insincere, and does not comply with the standards of the College of Massage Therapists of Ontario. She didn't even bother introducing herself or asking my name, there was no consent obtained (verbal or written), no health intake whatsoever, and she used a pillow beneath my head that was not covered and obviously used repeatedly with different clients. To top it off, she questioned the validity of my gift certificate (of which the owner herself declared had no expiry date) when I asked her for a receipt for insurance. I had to wait while she called the owner/manager - she didn't even explain anything to me but just let me standing there while she went into the other room to phone the manager. I am so glad I don't have any credit remaining to be used at Vibe Spa and will NEVER return there. To anyone considering this spa, let me urge you to reconsider - there are plenty of better facilities and service out there! read more

I found this spa via google only ! After arriving there was welcomed politely and then was in my facial table. Nancy did my facial she was nice on her job and was true to tell what your skin needs. I upgraded my facial to Sea C Spa and after that I was really happy to see result. Skin was clean, clear and glowy! Only a star I reduced for ambience and walls were dirty in facial room. But the service and relaxation I felt was good. read more

Amazing experience. Went for the couples retreat package and would highly recommend! Spa is clean and staff are beyond professional and very welcoming and friendly! Thank you Vibe Spa! read more

This is the second time I've been to Vibe spa to get a facial. Nancy is fantastic, very polite, gentle and thorough. The treatment includes a 20 minute back massage (shoulders and neck as well) and an Indian head massage which was very relaxing. After applying my mask she gave me a hand treatment which was a pleasant surprise. read more

Such a nice little spa!! My sis took me for manis/pedis/facial last summer for my birthday, and I went back today for a detox wrap/mani/pedi... love this place! The ladies are super sweet and do a great job. The prices are incredibly reasonable- the total for my treatments including a last minute eyebrow threading was around $200... there is nothing negative I can say about this spa, it's literally perfect. I will definitely come back more often, I actually don't know what took me so long. read more

This place is definitely not a spa. The location was okay but parking is difficult. Inside the "spa" was very dirty. The room that I was in was cold and the floor was dusty. The bathroom floor was dusty and the hand towels seemed to have been used and left to dry overnight. The coat closet was filthy and the entrance way was very dirty. There were dried sand footprints/shoe prints. The pair of slippers that I was given to use, did not look washed, there were grease marks I between the pattern. I tried this out on a Wag Jag. This was a very disappointing experience. Clearly the individuals that rated this "spa" more than 1 have never been to a real spa. Won't be going back there! read more

Do not buy their coupons ever-they will not accommodate you if you are looking for an appointment with coupons. You will be treated as second rate citizens. read more

I have been going to Vibe Spa for years now. They treat me so well even though I always use the coupons. I actually feel bad using the coupons because they treat me with the utmost respect and always go the extra mile to make sure that I am happy with my facial. Also, my facial is ALWAYS awesome and my skin is glowing when I leave there. They are so accommodating and even communicate with me via email. I have not gone anywhere else for my facial after going to Vibe Spa. Clean, pleasant, professional and respectful, coupon or not. read more

All the group buyers be aware of this spa. The worst facial I ever had. It doesn't make any difference to your skin. They are more interested in shelling out more cash from your wallet. They will convince you for a special serum treatment (which makes no difference) so that you end up paying more than the coupon you carry. It's a total waste of money. read more