Pharmacy staff is rude and unprofessional over the phone. This is why I go to heb. At least there…read morethey actually care and aren't miserable like the people who work here.

Simply the worst Walgreens. Customer service sucks. You will end up leaving in a bad mood no matter…read morewhat you do there. I will continue to drive out of my way for better service. AVOID the 2650 Ranch Rd 620 location at all costs. You have been warned. I'm sure this location will get a lot of bad reviews since many neighbors feel the same way I do about this location. We will simply boycott until customer service improves.

Since you can't be honest about how bad this place. Every employee in the pharmacy went full…read moresimple Jack. It's as if they want to come in last common sense race. They are slow and if you need something right away good luck. It might be a couple days later.

My wife got shot at the Walgreens... covid shot that is!…read more It was really simple to get on line and go to their sight... then look up apt times and schedules... set it up and kaboom! She was in! My wife is a severe asthmatic and we have done nothing, gone nowhere, and haven't been around anybody fir over a year!! Just the idea of getting the shot was liberating for her. This Walgreens had it going on... a line up and knock it down type performance... we were in and out in 15 mins. The people were nice and efficient. Just be sure to fill out your papers, like she did, ahead of time. It will save 15 mins for sure. Come on this shot ain't nothing! Get on line, get schedule, and let's kick this covid thing in its A**!!

This seems like a solid location. I received a friendly welcome upon entering and polite…read moredirections. I chose this location because they have a disposal box for expired OTC meds and prescriptions. This is good information to have. Like other locations, all the national sales are present here, including BOGOs, and buy one-get one. Since the medication disposal box is by the pharmacy, I was able to hear some interactions, and found the employees to be courteous. At one point an employee even searched for a lower price for the rx for the customer. Someone was told she had to wait, and it was done kindly, presenting options for waiting. I see reviews with the complaints, but on this day, the pharmacy was running fine.

i chose this one they offered 247 hours. 10 months ago i went only to be disappointed. i was…read moresurprised by 6mg and 3mg nicotine being the same price. when i made a comment about that things went s. I thought a little but more respect would be better. i sent an email but i don't think anything was done. since re entering that store i haven't seen that person thumbs up.

Best Walgreens near me. Wonderful staff and they always are happy to help or answer questions…read more Their pleasant "hello's" and "welcome's" go a long way.

I was making a purchase. I entered my ZIP Code incorrectly. The woman continued to yell at me that…read moremy ZIP Code was wrong. It was not wrong. I even showed her my driver's license to show her. It was correct. The woman said if I put my ZIP Code in wrong one more time, I would not be able to make a purchase. I told her I'm just trying to buy items from your store. Keep in mind, my ZIP Code was correct. I was entering it 100% correctly each time. According to them, my ZIP Code was correct in the system, but in the part that has discount coupons, there was a different ZIP Code in there. I get all my prescriptions here, which are a lot. I'm a senior citizen. I also shop here a lot, and I've never had a problem before as far as my address being wrong. I don't work for Walgreens. I'm sorry Walgreens doesn't understand that I don't work for Walgreens. I cannot program my address in their system. According to both employees, you'd better know the incorrect ZIP Code that they've programmed into their system in the part regarding the coupons, or you will not be allowed to make a purchase after entering your ZIP Code correctly three times. There is no way for a customer to see what ZIP Code they have in there, but the people who work there, the only ones who can fix that, are not responsible. It's the customers who are responsible, and we have no way to fix it. There was no apology at all. Just yelling. And she said, "I hope you feel better." At this Walgreens, when the employees yell at you and tell you your ZIP Code, which is correct, is not, and that you can't buy anything here unless you are able to guess the wrong ZIP Code they have put in, they think any negative reaction to that, any complaint about that, means you don't feel good. All I was trying to do was pay for items by inputting information correctly. I have never experinced or heard of worse customer service in my life. This Walgreens makes it clear they do not want people shopping here at all, which is fine with me.

We came here to pick up some scripts I recently had to get. It looked fine walking in, the Photo…read morelab was weirdly dark even though most of the employees were over there. The pharmacy staff was frankly the best part. The tech was friendly, fast, and confirmed they had all the meds in stock before saying they would fill them. The big thing that caught our attention was in the short time we were there we spotted THREE roaches dead or dying. Shana saw a dying one in the woman's restroom, there was a dead one in the pharmacy waiting area, and finally a dead one in front of the food freezer. There are most likely more but that is gross to see three that obvious. Since we were waiting, Shana grabbed a snickers bar and went to pay at front registers. Normally at every Walgreens it is the big register, with all the stuff behind it that is the one in use. Since the employee was also over there that is where Shana headed. Employee said something to Shana and Shana was surprised and said sorry and went to other register. The employee was not pleasant, took their time getting to the register they sent Shana too and was just not a good experience. I don't claim that you have to like the work but if we were nice, you can try the same. They treated us like we were the biggest bother and they were frowning and upset the whole time. It was a blast. I have worked for Walgreens, I know they are awful but if the customer was nice or at least not a jerk then I could still smile and try and be pleasant. Its not hard normally. Then to treat us like we are dumb for going to the register you were working behind. Just not great. Walgreens doesn't care about the reviews or its employees but hopefully this helps people try and avoid this store. The second star is purely for the pharmacy staff.

Don't trust the pharmacy at a Walgreens. They are always understaffed and overworked. I have…read morereceived the wrong prescriptions and wrong doses in the past. Their scrips always have something wrong and are often incorrect nor are they ready when they are suppose to be. I cannot say I am a happy customer because that would be a stretch! The problem is that almost all the other chains are operating exactly the same way.

The store is clean and easily navigated. The line for the pharmacy is odd because it snakes around,…read moreand when it's long, it blocks the ends of rows. I've had no issues checking out inside, whether it's at the pharmacy counter or at the front register. One problem I have is with the pharmacy drive-thru; more than half of the time the tech fails to record my phone number for the Walgreen's reward program. I've contacted the store and have been assured that they know they are supposed to do it. I now ask them to please do it. However, today when I did that, the tech just stared at me, printed my receipt and sent my Rx out. And of course, she did not record my phone number. This is just lazy.

Walgreens makes life so much easier! The store is clean and well-organized, and the staff is always…read morefriendly and helpful. But the real magic? Their online shopping with free delivery--I can snag everything I need without leaving the house. Plus, their online deal savers mean I'm always finding great discounts on my must-haves. Between in-store convenience, amazing online deals, and hassle-free delivery, this Walgreens is a total 5-star winner!

This is the worst pharmacy in the area. The male pharmacist is an absolute jerk and clearly hates…read morehis job. He refused to take my Apple Pay in the drive through window forcing me and my sick one year old to come inside and get her prescription. Then argued with me at the counter before finally ringing up my prescription. Cvs it is I guess Avoid at all cost

MOST AMAZING PHOTO CENTER! This photo center is so amazing. The staff working, when I called and…read morethen went in, (Michelle) was spectacular! Over the phone he explained several options for me to consider for the type of paper, how to make the order (online), and that their photo center fulfills order extremely quickly. I knew I was cutting it close with their closing time, but went ahead and submit the order, so at minimum I would go pick it up first thing the next morning. After submitting my order online, I decided to drive there just in case it was done before closing. As I pulled into the parking lot, I received a text it was done! This was so helpful that it was completed asap, as I was on a serious time crunch! The staff works hard and completes the job accurately and quickly!! Thank you Michelle!

The pharmacy constantly changes my 90 prescription to either 60 or 30 which messes up my refill and…read moredefeats the purpose of the 90 day scrip. They don't tell you they made the change so unless you look at your paperwork or count the number of pills in your bottle, you won't realize it happened until you try to get the rest of your meds. It's messes up the insurance, causes more visits to the doctor, etc. Madness.

Awful customer service. They lied to me and said that the bathrooms were out of service because…read moreit's close to closing time. I needed to pick up one item, but I don't wanna buy something from a location that is so rude about being able to use the bathroom. You shouldn't even have to ask them for a code. That's ridiculous.

My review is based off coming here very late at night for some medical supplies after I lacerated…read moremy lip. I tried going to the 24/7 Walgreens on research first bc they are closest to my home but their doors were locked (when they shouldn't have been)??? So this was the next closest one. We called before hand to confirm hours and thankfully someone answered and confirmed they were open. Got there around 2:45am-ish, grabbed the supplies needed (kudos for having a laceration wound kit! Very helpful), paid, and left. Easy in and out. No complaints. Thanks!

This location would be a great spot but every time you go in, there is a waiting period, whether if…read moreit's going to the pharmacy or picking up some household items.

I called the pharmacy three consecutive days to ask if my blood pressure medication was on the…read morerecall list. The first day I was told they would not check for me and they would not take down the medication name/manufacturer/lot #. I was told to call the next day. The next day I called and they told me they would look into it and call me. They did not call me. The third day I called and was told the medication was not on a recall list. When I asked why I was not called as they said they would, I was told they were busy, but they had made notes!!! That is the worst customer service ever! We are talking about potential endangerment of a clients life. Totally unacceptable negligence.! I would give this pharmacy LESS than one star, if I could.

Yes! Fedex inside this location. No need to go towards Austin!…read more Friendly fast esp for prepaid fedex packages