I want to call out for Crystal at the Dripping Springs location for the amazing job she did at the drive pharmacy window. It was a really long wait but she went above and beyond and looked up good RX so that we could get a discount on prescriptions so my message here is that just because it's a long wait doesn't mean that someone's not doing a great job! She did an outstanding job. read more

I called the pharmacy three consecutive days to ask if my blood pressure medication was on the recall list. The first day I was told they would not check for me and they would not take down the medication name/manufacturer/lot #. I was told to call the next day. The next day I called and they told me they would look into it and call me. They did not call me. The third day I called and was told the medication was not on a recall list. When I asked why I was not called as they said they would, I was told they were busy, but they had made notes!!! That is the worst customer service ever! We are talking about potential endangerment of a clients life. Totally unacceptable negligence.! I would give this pharmacy LESS than one star, if I could. read more

First of all, I stopped by the pharmacy to pick up my prescription and they were very friendly and great customer service. Then, I decided to get my friend a birthday card, her favorite candy, and a Starbucks giftcard. The young lady checking me out was friendly and nice, but I told her I wanted a $10 Starbucks giftcard. She proceeded to ring me up and repeated to me that it was a $10 giftcard. I walked out to my car and just happen to look at my checking account and questioned how I just spent $50+ ?? I checked my receipt and realized that the girl charged me $40 for the Starbucks card. I literally walked back in to the cashier, never left the parking lot, and told her that she gave me a giftcard for $40 instead of $10. She apologized and tried to give me a refund or switch out the cards. She tells me that these giftcards are non-refundable!!!! Then she called the manager over to help her do the refund and she said the same thing that it was non-refundable and the young lady should have told me that. I told the manager, that could hardly speak English and was hard to understand, that the other girl never said anything about the giftcard being non-refundable nor was there any sign by the giftcards saying non-refundable, and nothing is on the receipt!! I become infuriated because they just keep saying that it can't be returned and I need to call the phone number on the back of the card! I literally walked out to my car and back inside and the sales clerk should have told me it was non-refundable, and she should have realized that the card was for $40 instead of $10 and that my total at the end was $50+ and I just had a card and candy. So now I have to pay for the mistake that your sales clerk made! I told both of them just to return everything and I would never shop there again due to the horrible customer service and rudeness of the manager. She was laughing at me when she saw how mad I was and just kept saying" I cannot return, no return on these cards" she said she would call the 800 number on the back of the Starbucks card...by this time I am furious! Again, why am I the one being penalized for a mistake her cashier made!! I told the people in line behind me that apparently they don't return gift cards even though it was not my fault and walked to my car and back inside after realizing I was overcharged. The kind lady behind me walked back in 5 minutes later with $40 cash and said she would just buy the Starbucks card from me. If it wasn't for the kind lady I would have left there with a $40 giftcard, that I never wanted, and did not need all because they made a mistake and never told be anything about not being able to return the card or issue me another card. The manager was not nice at all and laughed in my face when she saw how mad I was!! She was rude, could hardly speak English, and was not helpful at all!!! She never even apologized for their mistake! I will never shop at this Walgreens again!!!! NEVER and will even be transferring my prescriptions to another location!!! read more

Yes! Fedex inside this location. No need to go towards Austin! Friendly fast esp for prepaid fedex packages read more

Please go elsewhere for photos, especially when processing multiple cameras. The photo quality is poor. They quote an inaccurate processing time. For disposable cameras, they only send them out once a week. While they included a snapshot of the order, they managed to cutoff the name on multiple sets so I don't know whom the photos belonged to. I had to pay for a set that had NO photos - they said the film was not exposed to any light. One set had photo scraps/cut edges in the package too. read more

I am not one to review on YELP but you know positive vibes are needed every once and awhile. I went to Walgreens today for a FedEx drop off and to purchase batteries. First time visit here. I was greeted at the door, assisted immediately with my FedEx drop off which entailed printing me a return label since my printer is no longer working and help locating a battery for my car lob! Everyone was courteous and really enjoyed helping. Thank you Dripping Springs Walgreens! read more

Everything here seems overpriced. They never have enough staff, so standing in line at checkout is a given. You'll also stand in line at the pharmacy, at least twice, once to submit your prescription and again to pick it up when it's ready. It'll take a long time to be filled, so be prepared to wait. I won't go back. I recommend Dripping Springs Pharmacy instead. read more

Dishonest or incompetent pharmacy department. Can't tell which. I confirmed insurance coverage on my prescription with my insurance company after 25 minutes. Went back to pharmacy and they still couldn't or wouldn't process my prescription for the amount indicated by my insurance company. Maybe incompetent and dishonest both. read more

I would try any pharmacy but this one. They are overwhelmed and under staffed. But they have been for a long time so you would think that those in charge would try and improve the situation. My Dr. called in a prescription 2:00 yesterday. I went up there 3 times and each time it wasn't ready. It has been almost 24 hours since that time and still no prescription. No apologies and no explanation. I am moving my scripts to Martin's. read more

I've had numerous issues with this pharmacy but the most recent one prompted this review. My doctor called in a Rx for 15mg 2Xday. When I picked up my prescription, I received them as 5mg 2XDAY. I confirmed with both my doctor and with Walgreens that they did receive the prescription written as 15mg 2Xday. Rather than owning this mistake, Walgreens has claimed to both me and the office administrator for the clinic that they were out of 15mg pills and therefore substituted with the 5mg. This would make sense, if they had actually provided enough pills to make up for that dosage, or if the bottle didn't explicitly say "5 mg 2XDay". I'm not sure it is within the power of a pharmacist to change a dosage without consulting the prescribing doctor. Furthermore, Walgreens' inability to say "we prescribed the wrong dose" caused a lot of confusion between me and the clinic. This is a controlled substance and I am lucky that I have a good relationship with this clinic and medical staff. But the way Walgreens handled this is irresponsible, negligent, and can absolutely make patients appear drug seeking. After resolving the dosage issue, I was informed I may have to pay out of pocket for the pharmacy's mistake. Luckily the medical administrator called them and was able to rectify this. The medication was still being "verified" this morning, despite Walgreens having been sent a new script and, to my knowledge, speaking with the clinic at least twice yesterday. When I called this morning to ask why, the woman I spoke to was exceedingly rude, condescending, and implied the dosing issue was not Walgreens' mistake. I have been massively underdosed and the Walgreens team has been misleading with both me and the office administrator of the clinic. Not a single apology from Walgreens, but continual disregard. The medical staff at my clinic, who are in no way responsible for this, were more apologetic and empathetic to this situation. read more

This issue is becoming a monthly event as the register person claims to have all discounts as well as "senior" day discounts and boom not put in which means they have to put all the items through the resister again,..holding up the growing line behind us,..and today when my wife asked too see the manager, the lady says "I am the manager" guess it time for a new manager on senior day. Believe me I'll be there and we'll see about getting it right the first time. Senior Citizen read more

Well, another corporation has made its way into the former sleepy town of Dripping Springs. But James, shouldn't you be excited about a Walgreens someone asked? Let me give you the reasons why I was and the reason that I retracted my joy. First, they close at 10 which makes me sad. That late night call to pick up milk after I get off work sends me to Oak Hill after 10PM. I've noticed I can't rely on Walgreens for milk anyway; all the Vitamin D milk expired the next day when I tried to buy it over the weekend. Little Rooster drinks alot of milk; but even he can't polish off a gallon in 24 hours. Jenny used to have her meds filled at Walgreens until the Doctor switched her prescription. The pharmacist advised us that they did not have that particular medicine; so we switched to HEB which carries it. So that's twice this new store doesn't make our life any better; unless you count the "AS SEEN ON TV" section which makes me chuckle every visit. Look honey, I used the Mighty Putty to make a handle for my Ped Egg! The major plus for this store and the biggest factor in my rating is the staff. Every visit the folks are genuine and friendly. If they worked out the hours and the milk delima; I'd be happy to be a regular customer. read more

Walgreens - Walgreens Drippin! - Drugstores Near Me - Dripping Springs, Texas

I recently moved to Dripping Springs and needed a place to drop off Fedex packages for my business. We provide IT support to a nationwide sales force and the computer equipment we ship sometimes requires one day service. So I was pleasantly surprised to find a Walgreens 2 minutes away to drop off packages. Unfortunately, we had a 1-Day Express time sensitive package dropped off at 10am on a Friday. It needed to arrive in Michigan by Monday. Walgreens never gave it to the driver on Friday at noon like they advertise. It only takes one time to lose a customer. Luckily, I discovered a UPS store across from Walgreens. Seems like a lose-lose for Fedex and Walgreens. read more

Walgreens - As long as you do not need anything shipped urgently then you will probably be ok. - Drugstores Near Me - Dripping Springs, Texas

I can't even give this Walgreens one star they are so awful. Today, November 21st, the pharmacist didn't show up to work so the pharmacy is closed. My son needs the rest of his unfilled prescription and not sure what we will do. Walgreens is an awful pharmacy. Take your prescriptions elsewhere read more

Walgreens - a person's wrist with a digital watch - Drugstores Near Me - Dripping Springs, Texas

I got both my covid booster and flu vaccines at the Walgreens in Dripping Springs.. the first one was a long wait.. 1 1/2 hrs after appt time.. the second was great.. no line at all.. super quick.. overall the employees are helpful and nice.. also a good place to pick up on sale household items. read more

92 year old immunocompromised gentleman has been trying to get a COVID booster and they repeatedly allow him to make an appointment but then call and cancel. Their system of scheduling appointments is primitive and wholly unacceptable. Try calling to get an answer to any question and getting a simple answer has proven to be impossible. We have had it with this pharmacy. read more

Here for a wedding and stopped foe some supplies! Cory was working and was super helpful. He made great recommendations for us to do while we are here! Shout out to Cory for being the best! read more

Not only the slowest but the rudest pharmacist and techs that I've ever experienced in any Walgreens. One of the pharmacist argued over a prescription that my doctor prescribed saying that she did not know why he would prescribe that particular drug as is she is a doctor. Everyone needs to get on good RX for a coupon to lower the drug sometimes almost up to three times less.So the very young, very old or maybe somebody that doesn't understand the language are paying these high prices because the pharmacist doesn't bother to look for a coupon. Dripping Springs people to drive to Austin because I think it would probably be a shorter time than waiting in their long lines. read more

I just want to say that Terry, the Walgreen employee who gave me my second COvid booster yesterday, did a very good job. Very gentle, she did not hurt me at all. I hardly felt the shot, & then it was over! read more

Although they are friendly they are beyond agonizingly slow in the pickup line. I don't know if they are understaffed or what. It has been a constant issue even before Covid. read more

After reading all the laudatory praise of Walgreens corporate culture in "Good to Great", I'm still baffled at how poor customer service flourishes in some of their stores. This Walgreens is one of those locations that doesn't have to try hard because it's in Dripping Springs. I stopped here on the way back from a trip to Wimberley a few weeks ago because I needed one of those "Walgreens-only" items. When I went to the department, nearly all products in that section had been unloaded helter-skelter on a cart in the middle of the aisle, with no store clerk in sight. As luck would have it, the item I needed was one of the last few still on the rack, so I could grab it and check out without digging through the cart layers. On the way to the registers, I happened upon another cart (there's a theme here, I think) that advertised clearance candy at 90% off. So, I came across items with prices of (big) 9 (little) 9 and (big) 3 (little) 2. I was a bit perplexed. Was this candy bar originally $9.90? And the Snickers bar $3.20? Or were they charging gas station prices today, like 9.9 cents? So I asked at the register (obviously interrupting a personal conversation among the two cashiers at one register--or come to think of it, I may have found the cart lady): "Oh, no, those aren't 90% off. Just the Easter candy. So they're 99 cents and 32 cents." "So, why does the sign say 90% off?" "Yeah, that's confusing, isn't it?" No sh_t, Sharlock. It's not deceptive. At all. read more

DO NOT GET YOUR PHOTOS PRINTED HERE. I had 50 photos printed here and 25 of them came back incredibly blurry. When I went in to get them fixed, one of the employees happily helped me, and fixed the problem. Half way through fixing them she had to leave to the register, and the manager came to help. He was very rude and did not listen to me whatsoever. I told him I only needed 8 photos re printed (since the other employee had already fixed the other 13), and he ignored me and went ahead and reprinted ALL 50 photos again. The new 50 photos were also blurry and he proceeded to tell me they're was nothing they could do. I told him that the other employee was able to fix the photos but he refused to print them again, saying "we are unable to fix them," and then walked away from me. read more

Nice Walgreens! Full pharmacy with all the expected departments. Easy to get in and out from the highway. Staff is nice. The store could be better merchandised. read more

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Prices here are obscenely high. Captive audience, I get it... But seriously, reevaluate your business practices. That being said, I would be willing to pay a premium if the employees here even feigned friendliness or professionalism. Nope. Two stars is the current running average, and that seems about right to me. Good in a pinch, but not otherwise. read more

If you enjoy sitting in your car for ten to twenty minutes just to pick up a prescription almost every time you go there, this is the pharmacy for you. Worst service of any Walgreens I have ever experienced. And they don't care. read more

I'm done with this place! Their hours are way too short, and I've wasted hours waiting in lines where the I find the average time taken is 10 -15 mins a car. If there are 2 cars in front of you (and there usually is that or more), plan to sit there for 30 minutes. Maddening! They so grossly overcharged me (compared to other pharmacies) for a pet Prescription, it was an insulting ripoff! They constantly screw up getting refill status' right, leaving me without pills I need... This is the most irritating business I've ever struggled along with. NO MORE. I'm transferring all my Perscriptions to H‑E‑B. Walgreens is NOT the only game in town! read more

The wait times in line for pharmacy are far too long. Usually a minimum of 30 min. It's unacceptable. As much as I usually prefer Walgreens to CVS, I think I'm going to have to switch my prescriptions to the CVS near my house. It's a shame. read more

I had a similar issue with them not billing insurance like they should have. When I pointed out the error on my next visit they said the five day window passed to report it and I was on my own to fix with insurance. The problem was I had no idea they ran no insurance, kind of seems like a common thing for a pharmacy to do. Anyways makes one more person going to the HEB. I tried to give the manager a chance to help fix the problem but they seemed disinterested and kept repeating policy is no fixes after five days. Update: Manager did follow up with me and resolve the issue a day later so revising my review a little. I still feel the staff that checked me out showing no insurance dropped the ball on not checking. read more

Visiting from out of state. Cashier told my friend he can't wait to get off his shift so he "doesn't have to deal with anyone else from Mass." Then with my transaction he tried to over charge me and when I mentioned it he responded, "can't get anything past a yankee." Not a good look.. read more

Worst customer service of any pharmacy I've ever been to. Flat out refused to fill my prescription, some young kid claiming to know more than my doctor...are you kidding me??? What an arrogant jerk. This place is negligent and fraudulent, I would not support them even if I have to drive an extra 50 miles. CVS Drip is no better. GO SOMEWHERE ELSE!! read more

Nice store and convenient however Pharmacy is under staffed with long wait times for prescription's. My doctor had faxed in an RX for antibiotics and an inhaler, with a note to fill ASAP. 1 hour later in the drive through and it hadn't been touched, A sick child with 102.5 temp. Who just wanted to go home and I am told it will be at least another 30 minutes. Ugh. As a follow up they did call in extra help and the pharmacy tech. was extremely apologetic and helpful in getting our RX filled. read more

I have been using this Walgreens for a number of years and find all the staff friendly and professional. The pharmacy stays on top of my prescription needs and I get text messages when they are ready for me to pick up. They even were thoughtful enough to arrange for 90 day supplies with my doctor when the Covid-19 hit. The pharm. who gives the flu shots is the best...completely painless...just all around wonderful, professional service over years. I am grateful they are here in Dripping. read more

I have utilized the "Fedex drop" and it has been the worst 2 experiences. Both times my package has been lost. I never get a confirmation its received. read more

The review by Clancy S. is 100% spot on. My husband and I have had the EXACT same experience with this Walgreens billing the wrong insurance, telling us that prescriptions are ready, only to arrive and find that they're out of stock on that prescription, and these are medicines that we have to take daily, anti-depressants and anti-anxiety meds. We've had the exact same experience multiple times now with them saying they never received faxes from our doctors. They've changed dosages on medications that our doctors wrote for us without even telling us because they didn't have the correct dosage in stock. Perfect review by Clancy S! Hope that there's another staff turnover soon. read more

Super friendly staff - always ready to help and very comprehensive. Easy to work with - from the pharmacist to the technicians.

They constantly substitute generic bc you don't have enough money to pay for the actual medication even with insurance. All pharmacies are the same. They deal with hundreds off people who are in pain, sick, fiening***, etc. they will always be slow even though they're busting their butts inside that pharmacy. GET OVER IT. read more

My local Walgreens is doing a great job. I went in looking for three particular items plus my prescription. I found all. Two of the items are very difficult to find at this stage of the virus event. I have always found them to have a very good store but especially now. Go give them some support. read more

I'm not sure what to say except there must have been an exceptional staff turnover. I have been trying to get my diabetic supplies for going on 3 weeks now. First they tried billing the wrong insurance so when it wasn't covered they shelved the order. I shook it loose when I called to inquire. This isn't the first time I've had this filled, so I don't understand why they billed the wrong insurance. Next they said my doc wasn't returning documentation. My doc has faxed it twice and has called the pharmacy directly to ascertain receipt. Now they say my insurance is not responding. I was promised an update call that has yet to come. Anybody besides me see a pattern here? On top of that the number for their region al office doesn't work. Im at the point of being ready to complain to a regulatory body. Nothing else has worked so far. The people are friendly enough, but I have spoken to a store maager, a pharmacist and a tech, but I am still without my medical supplies. read more

Love that we have a Walgreens in the Drip. It always seems busy, but the cashiers are friendly as are the pharmacy folks. Wish they had a Redbox! read more

Like always, it is all about what is in it for them and not for the patient. They constantly substitue gernices without informing the patient. It is plain simple, not all medications are the same and some have different fillers and release mechanisms that effect some people differently. If we do not send a loud message to our government saying that we are fed up with what they have done and are doing to our healthcare system we will be in serious trouble in a few years. I challenge each of you to ask your senators, congressmen, congresswomen and President as to where they get their healthcare and if they are honest, they will tell you that they have access to special healthcare that we do not. read more