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    Vibrant Med Spa

    5.0 (55 reviews)
    Closed 9:30 am - 5:00 pm

    By appointment only

    Services - Vibrant Med Spa

    Laser hair removal

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    Recommended Reviews - Vibrant Med Spa

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    11 years ago

    Exceptional service. Highly recommend! Heidi is super professional but makes you feel so comfortable.

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    10 years ago

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    11 years ago

    Heidi was really professional and nice. She did a great job and even added another procedure for free. Would highly recommend her.

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    7 years ago

    Business owner information

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    Heidi A.

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    Page 2 of 2

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    Review Highlights - Vibrant Med Spa

    I went for my initial consultation at Vibrant with Heidi for lamprobe to remove skin tags in my neck area.

    Mentioned in 44 reviews

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    Synergy Plastic Surgery - Dr. Mahlon A. Kerr

    Synergy Plastic Surgery

    4.5(60 reviews)
    6.1 mi
    $$$

    I absolutely LOVE this place. Dr Blagg, his nurse, Janice and the whole staff are AMAZING. He did…read moremy breast augmentation in 2018 and I love my body and the confidence now have. He also removed a cyst from my back today. I'm a very anxious person and him and his nurse have just done everything to make me feel like calm and comfortable. He has taken care of me from the day of my consult to this day. I have to speak for Dr Kerr also for seeing me two weeks after my surgery after my scooter fall (whoops) while Dr Blagg was on his travels. So many positive happy vibes here! Both locations have the best admin, nurses and doctors. I've already recommend so many people and will continue! See my ig for more photos Chelsey_bates Thanks Dr Blagg for changing my life! Much love

    I chose Synergy because my sister had a wonderful experience there a few years ago, so I went into…read moremy consultation with high expectations. Unfortunately, my experience was very different. Cosmetic surgery requires a tremendous amount of confidence in a practice. Unfortunately, I left feeling more like a price tag than a patient, and more like a scheduling problem than someone whose time, comfort, and vulnerability mattered. To start with the positives, the staff was friendly, and I fully understand that emergencies happen in a medical practice. I respect that the doctor prioritized a patient who needed immediate attention, and I would never fault a physician for taking care of someone in an urgent situation. My frustration comes from everything surrounding that emergency and how it was handled. I originally scheduled my consultation at the Austin location more than two weeks in advance. The day before my appointment, I was informed that Austin's AC was out and asked to drive to the Round Rock location instead. I expressed concern about the additional distance and asked whether I should simply reschedule. I was assured there was availability, told I would get to meet directly with a doctor, and offered a waived consultation fee for making the change. I adjusted my schedule, took the entire day off work instead of a half day, drove the extra distance, arrived early, completed my paperwork, and was brought back promptly. After a brief discussion, the doctor asked me to change into a robe so we could continue the consultation. After changing, I sat alone in the exam room for more than 45 minutes. One staff member did check on me about 20 minutes in and explained that the doctor had been pulled into an emergency. I appreciated the update. However, after that, there was no communication. No one offered me the option to reschedule, gave me an estimated wait time, or discussed alternatives. I sat there needing to use the restroom, feeling vulnerable, and wondering if anyone remembered I was there. Eventually, I opened the door myself and asked whether I should reschedule because it was clear the doctor would be occupied for quite some time. What bothered me most was not the emergency itself. It was the feeling that the practice tried to fit additional patients into a location that simply wasn't prepared for the increased volume. If the Round Rock office couldn't reasonably accommodate the added appointments, I would have preferred to be rescheduled from the beginning rather than spend roughly three hours driving round-trip and leave without the consultation I came for. By the time the doctor returned and offered to continue, the trust was gone. During my wait, I also witnessed another patient leave after expressing frustration about an extended delay and wanting her time respected as well. I genuinely believe Synergy has many satisfied patients, including my sister. However, first impressions matter--especially when deciding whether to trust a practice with elective surgery. I hope this feedback helps improve the experience for future patients. Unfortunately, after this experience, I chose not to move forward with treatment through Synergy.

    Photos
    Synergy Plastic Surgery - Synergy Plastic Surgery - Waiting Area

    Synergy Plastic Surgery - Waiting Area

    Synergy Plastic Surgery - Synergy Plastic Surgery - Office

    Synergy Plastic Surgery - Office

    Synergy Plastic Surgery - Synergy Plastic Surgery

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    Synergy Plastic Surgery

    Vibrant Med Spa - medicalspa - Updated August 2026

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