I noticed our downstairs unit was blowing warm air. My husband asked me to contact Custom Klimates…read morebecause the owner lives on our street. I called and someone answered immediately and she had a tech, Alex Crawford, show up that same day. I have seen a decline is customer service across the board so I was waiting to be disappointed again. Boy was I super surprised at how knowledgeable and professional Alex was about our HVAC units. He serviced and cleaned both units and replaced capacitors in both units. We are, from now on, on a maintenance plan with Custom Klimates so we don't have to worry about when our units need to be serviced, they handle all the future scheduling. We were very pleased and highly recommend this company.

Had a serious problem with my unit blowing heat and ac. Called Custom Klimates and Gabe immediately…read moreresponded and his crew was over to fix in just a few hours. Very professional and knowledgeable outfit. I was very pleased. Highly recommend.

Absolutely the WORST experience I had with an AC company in many years. It is obvious that my…read moreexperience is different than the other customers of Air Pro, but my experience was horrible. I was stood up on several occasions, they refused to commit to a new date to install my brand-new ac unit and turned out to be extremely unprofessional by not responding to my phone calls or text messages. I had to start over and find another AC company during the unbearable heat in July 2022. I will NEVER recommend them to anyone for service.

I'm very happy with the new AC installation by Air Pro. I searched around getting lots of quotes…read moreand they offered the best price and service. 6 months later and I haven't had any issues. I will definitely use again.

Hands down the best HVAC company in the Canton GA area. So I went to turn on the AC an noticed the…read morethermostat was completely blank. With all these new computer driven devices there wasn't to much I could do. Checking for a blown fuse was about the extent of my trouble shooting skills so I placed a call to Fritts Heating and Air. Fritts himself (owner)showed up in the blink of an eye. A very nice easy going guy with years of knowledge and expertise. Appearing that the thermostat was bad he had to go to the warehouse to pick up a new one. Once back replacing the old one began. He let me watch and ask questions and just had and interesting conversation about anything and everything. Well strange the new one didn't work either. So after so quick troubleshooting in the basement furnace he found a defective in line fuse blown. Replacing the fuse and low and behold, success the thermostat was working. So being the nice guy he removed his unit and put the original back in. Problem solved. So in closing after spending hours in trouble shooting and traveling back and forth he only charged me for the service call. Absolutely amazing! Thank you Fritts for and awesome experience on a frustrating situation.

VERY unprofessional, late, argumentative and promised call ahead which did not happen…read more Would NEVER recommend to anyone.

I've used one of the big companies for years and decided to try a local firm. (Honestly, it became…read moreso that I didn't really trust the big guys -- sometimes they insisted I needed major work done, and the next time, the technician said it was fine.) So based on recommendation from my family, who has lived here for 30 years and with AI's help, I picked Herndon. I feel good about it. The service was just fine, the technician was great (kudos, Derek), and the AC is ready for summer without having to buy an entirely new unit. Which, yes, the former company said I needed.

I have been dealing with Herndon for years. They were recommended to me by a family member and I…read morehave been confident and recommending them to others. I have had furnaces and ACs installed by them. Zach and his forks are top notch decent folks. I highly recommend Herndon

Timely response and great service. Came home to 86 degrees and was handled promptly and…read moreprofessionally. Will use again! Thanks to JT for his job well done!

They replaced two hvac systems in our house. Great price. Friendly owner and employees. The whole…read moretransaction was smooth. We got a very quick response. The installers were very nice and very efficient. They made sure we knew what was what and how to operate the new thermostats before they left. Thank you to everyone there. Thank you to everyone there!