I love going to this shop. The owners are very helpful and knowledgeable. They have a nice…read moreselection of fabric, offer machine repair services, and long arm quilting services. Diane is very talented and teaches quilt making and how to digitize sewing designs for embroidery machines. I am always impressed with the displays. She is always willing to help you with problems with your machine and demonstrate how to utilize features that you haven't previously used. I have been going to Hooven's for more than 20 years and it always has been a pleasant experience for me.

What a great shop! The owners are friendly, and boy, do they know their stuff! They did a…read morebeautiful job cleaning up my mother's 45 year old Kenmore sewing machine--it looks and sews like new. If you're a quilter, it they seem to have everything you could ever want or need. Be sure to check this place out!

Reliable and I am always satisfied. Definitely recommend this business, at least for dress shirts.read more

I really love this place. Everything I send in to be cleaned comes back beautiful, and free of…read moretough stains. Alterations are also fantastic. I've taken items of clothing that need careful attention and have been very pleased with the results. I've also taken in items of clothing or linen that just need to be fixed and not look pretty, and the job was well done. I'm a little disappointed that they recommended storing my wedding dress in plastic, but I'm still giving five stars for their tailoring ability and care in dry cleaning.

I have been going here for about 2 years now. The prices are fair and my clothes look great. It…read moreis operated by the owners who are extremely friendly and honest. I had a $20 bill in my pants when I dropped them off at the cleaner. When I received my clothes back it was no longer in the pocket. About 2 weeks later I explained to the owner what had happened. They went back and looked in the lost and found and came back with my $20 bill. I was impressed because I was not expecting to get it back.

Took a tie in to be cleaned. It had a 1/8" gravy stain on it. When I got it back, there was a blue…read morestain from the blue stripe on the tie, so I asked them to redo the cleaning. Got the tie back today with a 5 1/2" blue stain on it, plus other blue stains nowhere near the original stain. They could have cared less, did not even offer to refund the cleaning charge or replace the tie. Terrible experience.

I did my wedding gown alterations with Natali and absolutely loved the service and personal touch…read more I think some of the reviews around her "harshness" are a bit unfair given that English is not her first language - she was wholly kind and pleasant in every encounter. She made clear what her plans were for alterations and checked in frequently to ensure I was happy with it throughout the process. I would personally very much recommend this business.

Overall very uncomfortable experience and I will never go back. I told my bridal shop to stop…read morerecommending her as a seamstress. I made this appointment almost a month ago and told her that my wedding is early June. She did not mention that this would not be enough time to alter my dress when I initially booked the appointment over the phone. She didn't ask any follow-up questions and just booked me. Fast forward to today, I go in and arrive 15 minutes early to be courteous and punctual. I awkwardly stand there for 5 minutes without any acknowledgment, and then a women (I'm assuming is her) comes over and takes my dress. When she is going to hang it up, I asked her if it was okay that I brought a second dress (my rehearsal dinner dress) but before I could even finish she harshly cuts me off and told me "you need sit down, I have another client". I was very taken aback but how rude she was and it honestly caught me off guard. It was so bad I almost debated just taking my dress back and leaving but because I had waited a month for this appointment and my wedding was in a month, I figured I might as well see it through. Huge mistake. I change into my dress and describe to her the alternations I was looking for, which is to shorten it a little and also remove the breast cups. I did not think it was a significant amount of alternations but she seemed to think so. She then proceeded to tell me that she "may" be able to do it, but then looked at her calendar and said that she couldn't guarantee it. I honestly was so confused because she knew my wedding date when she booked this consultation appointment. If it wasn't something that could be done I feel she should've just told me up front rather than let me wait until the appointment. At that point I didn't even put up a fight as in the back of my mind, I knew I wouldn't have been comfortable with her altering my dresses anyways. She gave off the impression that if anything needed tweaking or wasn't to your satisfaction you would be SOL. All in all, a huge waste of my time. It would've been less of a bad experience if she wasn't so rude upfront. I'm starting to think her 5-star google reviews are faked, as at least on Yelp there are a few honest reviews that mention her bad attitude to her clients so it seems to be a common theme. I have no doubt she would've done a good job at the alternations, but that trust was gone.

Trying to find a good dry cleaner in Essex/Dundalk is like trying to find a pot of gold at the end…read moreof a rainbow. I have to say Zips has satisfied my needs each time I'm visited this location. It's sad to see so many negative reviews and bad experiences. I have had the opposite luck of the other reviewers. I visit the location multiple times a week and the people have always been very nice. They have my clothes ready when they say they do and usually early. I've yet to have to send anything back. If I do I'm the future I have confidence that they would try to make it right based on how I've been treated thus far.

11/11/2025 Waited 13 days per their direction to get my…read morepants hemmed. Actually, waited one additional day as I was in Florida for a getaway. They didn't know where my pants were. Just 'oh well sorry'. Call today and got hung up on by their clerk. Called back and the same thing. Call was at 5:15pm. In this economy is that a way to perform business?? Overpriced for a simple hem and then they lose my pants. I'll keep this review going daily until they make this right.

Was up here the other day in loose fitting gym attire. Marvin has a keen eye and was able to tell…read moremy exact measurements. Recommended good clothes, colors and I left with some needed clothes. Shoutout to him and the flawless customer service.

Visited here from out of town to buy new college grad clothes for new job. Staff was excellent,…read morewell-informed, helpful, considerate, and personable. They gave several options for suits in our budget with pants/shirt/sportcoat combos, as well. The 2 male staff members explained best fit, with thorough explanations and several try-ons to gain a better understanding of what was most appropriate for each setting while wearing suit. This was a stark difference from the Pikesville, MD, where it seemed no one knew anything, and acted like we were a bother. We purchased a suit and several shirts, and will only come here when visiting the area again. If you are looking for a Men's Wearhouse with stellar customer service, don't hesitate to come here!