Came in for an ortho consult and while I had to wait a few minutes in the beginning for them to…read morerealize I had arrived, I felt like overall there was a pleasant experience going through the intake process. The tech they use here is pretty new with nice cameras to take picture of you and a 3D teeth scan tool. The person who helped with my X-rays and scans (Ashley?) had really great bedside manner with good commentary about what she was doing and what she wanted me to do next. Dr Yoo saw me afterwards and mapped a plan out after some examination. She seemed to know what she was doing but also would've been nice to have her ask if I had any questions. Her assistance Darlene did leave me her contact if I needed any assistance. It was clear to me what the expectations for cost was and the next steps. Overall a good experience and definitely a candidate for my ortho treatment.

Extremely disappointing experience with Palo Alto Orthodontics. While Dr. Yoo and staff are…read morepleasant, they did not deliver. In fact, several months and many thousand dollars later, they made my teeth worse rather than better. Please see the before and after pictures below. I came to Dr. Yoo with a smile shown in the first and second photos below. My teeth looked good but she thought we could further straighten and improve my smile for the long term. After straightening and even shaving my teeth, the results actually made my smile (much) worse. My teeth were pulled down and gaps were introduced. Even if in theory this is a "straighter bite" in reality this is a worse smile for thousands of dollars and a big waste of time. Plus, now food gets stuck in my teeth. When asked if she could fix the gap her only solutions was further shaving my teeth (permanent damage) or sending me to another expert to do yet another procedure. Very disappointing. Would not recommend.

Poor experience with admin team. Was double charged for a cancelled retainer order rather than…read morerefunded and have not heard back. Hard to get in contact with via phone or email and are not proactive in customer service - do not proactively call and takes many days to respond.

My daughter got braces here and we had a very good experience. We liked Dr. Wu who has a good…read moreno-nonsense approach. Also a plus that they take Delta Dental. And from my daughter: The quality was awesome . The office experience was so good. I got braces and they did an awesome job. I love this place and expect everybody reading this goes here.

Dr Schron is an amazing Orthodontist. Orthodontics has been…read morea rough experience for my daughter and she is very fearful going in for appts, but she trusts Dr Schron. Dr Schron speaks gently, calmly, and slowly and she always goes at her pace. She tells her exactly what she is going to do and never does something different; in fact she has gone out of her way to find alternatives to help make the experience easier. I'm very grateful Dr Schron is such a sensitive and aware doctor.

Orthodontics is not just about appearance--it can be life-changing for breathing and overall…read morehealth. For anyone interested, I recommend reading Breathe by James Nestor to understand how important airways are. Before seeing Dr. Quo and Dr. Schron, I suffered from debilitating chronic migraines, severe pain, light sensitivity, nausea. And I got terrible headaches when flying or at high altitudes. Scans showed I had very narrow airways, and I was nearly CPAP intolerant. After starting MSE (Maxillofacial Skeletal Expansion), the difference was almost immediate. My CPAP pressure has dropped from 9 to 4, and I'm hopeful I won't need a CPAP when expansion is complete. Even more amazing, I had no headache on my first night during two recent trips to Lake Tahoe--something that used to be miserable because of the altitude. Two things that could be improved at the practice are communication and education about the process. I later found a helpful video online that explained MSE and its benefits in a nutshell, and that would have been nice to see earlier because it was a bit of a leap of faith for me--but it worked out. There was also a logistical issue when I was notified two days before my procedure that the MSE device had not arrived yet. It was disappointing and inconvenient since we had already made arrangements, but I appreciated that they were able to complete the installation later that same week. Overall, Mid Peninsula Orthodontics has been a warm, friendly, and knowledgeable practice, and this treatment has truly been life-changing for me. I am very grateful to Dr Quo and Dr Schron and their team for the important work they do!

Best of the best! Highly recommended!…read more If you are looking for an orthodontist, look no further. Before finding Dr. Yang, I went to several different places and did a ton of careful research. My case was incredibly difficult. I had a very bad bite, and some doctors even told me I would need jaw surgery to correct it! I am so incredibly glad that I chose Dr. Yang instead. I was in braces for just over three years, and the entire experience was fantastic. Dr. Yang is a true master at what he does and managed to fix my teeth and bite perfectly without any need for surgery. On top of his incredible skill, the service is unmatched. Absolutely everyone in the office is welcoming, professional, and simply excellent at what they do. I couldn't be happier with my new smile. Dr. Yang really is the best of the best, and I cannot recommend him and his team highly enough!

I recommend it 100% The service, the care, I took my 2 kids…read morehere and I am happy with the results.

She spent the time to make sure my teeth were optimal. Glad to have straight teeth using Invisalign…read moreas an adult.

After years of knowing many many doctors and growing up in a family of doctors, I can say Merna…read moreTajaddod is the worst personal interaction I had with a medical professional that lasted years. We started out great, I was looking to fix some minor misalignment with my front teeth with a major crossbite problem. I wasn't willing to go for braces even though it is recommended, I had good terms with my dental insurances with invisalign so I thought I would give it a shot. Merna Tajaddod was honest, told me there is about 70% chance we can fix the issue of crossbite with invisalign and she recommended braces. I said let's give invisalign a try, it is ok if we don't make it. She was honest, I had very low expectations, and we decided to give it a shot. So we started off great. Going through the treatment it felt like the minor issues were getting fixed pretty quickly, but the crossbite was having a hard time moving but I was generally happy. After a couple of sets and about 1 1/2 year of treatment I figured I should ask what Merna Tajaddod thinks about our chances now that we have tried invisalign for a bit now, and see if there is more we can do. That is when the whole relationship took a downturn, she immediately became defensive and blamed me for not wearing the aligners. I was, and I wasn't really trying to assign blame and I reminded her that we discussed this going in and I accept if we don't get results we want, and that all I was asking was her thoughts and plan. That conversation was cut short in an abrupt manner as she walked away. Bear in mind at this point I was only trying to get an answer as to whether continuing with the invisalign will fix the crossbite or not, because it is very tedious and I didn't want to continue for nothing. Since I wasn't getting answers, I decided to ask other orthodontists about what they think. They said while it is hard to know for certain without going into treatment, there are things that can be tried and the doctor at this point should know whether or not her treatment plan is going to work. Here lies the biggest problem with Merna Tajaddod is a self esteem issue rooted very deep. That causes problem if you enter into a negative feedback loop or there is anything in the conversation other than "Doctor, you are the best thing that ever happened to me.". It was easy to see from the beginning since she signs all her communication as if she were the queen of Andals. Even the aligner cleaner, which is a $5 cheap piece of plastic, says Harvard graduate. Forget about the fact that her degree from Harvard is Oral Biology, I really couldn't care about a degree unless they can clearly communicate their treatment plan with their patients. After that last interaction, I think I got blacklisted because I barely got 3 minutes of face time with Merna Tajaddod in the next 1.5 years during my visits. Every request I made for a chat was turned town by the receptionist Betty who I have had to make medical conversations since. Towards the end of the treatment I had a comical experience with the receptionist which is in line with my other conversations I had (word by word): - R: We need you to check how much your insurances paid out your treatment. - Me: Why, is there a problem? Did they reject a claim? - R: We don't know. We just need you to check with them. - Me: Pardon me but I don't understand what I am supposed to check, I know that you stopped submitting claims more than a year ago I assumed the payments were done. - R: We just need to you to check and pay the amount they haven't paid out. - Me: Did they not pay out something? Do you know the amount they paid you so far? - R: We don't know how much they paid us, we just need you to call them. - Me: I apologize I didn't know I was responsible for doing your accounting for the duration of the treatment. I will get to it right away. This should give you a flavor of conversations I had with Merna Tajaddod and people on her staff. What I learned from 3.5 years of experience with Merna Tajaddod is that you shouldn't really expect compassion or transparent communication, especially when things are not progressing as optimal. The place runs like a factory, and what I assume is that if your case is trivial enough Merna Tajaddod is happy to offer her cookie cutter solution and solve your problem as long as you don't cause problems. If you need expertise, personal care, or if you think you will have any concerns during your treatment, I suggest strongly look for other orthodontists.

The orthodontist is exceptional, and the staff is highly professional. From our very first visit,…read morethe communication has been flawless. The doctor gave us a clear, detailed treatment plan and never pressured us into unnecessary procedures. Scheduling appointments is a breeze, and they are always punctual. My child's smile is looking amazing now. Many thanks!

Dr. Woo and team have provided outstanding service to my 8 yr old as he goes through his…read moreorthodontic procedures.

Terrific practice! I had my Invisalign treatment done by Dr. Leong 20 years ago and had fantastic…read moreresults. The entire experience was smooth, and he diligently checked on me throughout the process, rather than just handing me new aligners and sending me off. Dr. Leong has since retired, but Dr. Contro (who took over) is terrific too, and the office staff is as friendly as always. I have since moved to San Francisco, but I keep coming back for my retainers and maintenance!

I've done Invisalign treatment here and absolutely love this practice! Over the past 7 years, they…read morealways help whether it's with a new retainer or monitoring the movement of my teeth. Their ongoing support and care has been fantastic. Highly recommend!

I had a great experience with Dr. Lee at Pristine Orthodontics. Before seeing him, I consulted with…read moreother orthodontists who told me I might need jaw surgery because of my facial asymmetry. Dr. Lee took a much more thoughtful approach and explained that my asymmetry was not severe enough to require surgery, and that it could be treated with a nonsurgical camouflage approach instead. That was a huge relief, and I really appreciated how clearly and honestly he explained my options. What also stood out to me was how detail-oriented he was throughout the process. I never had to point anything out myself because he would notice even small things and continue making adjustments until everything looked right. The results turned out great, and most people cannot even tell that I have any noticeable asymmetry. I'm very happy with my new smile and very grateful to Dr. Lee.

Dr. Lee is an exceptional orthodontist, and we are incredibly grateful for the care he gave my…read moredaughter throughout her treatment. From the very beginning, he patiently explained the pros and cons of every option before we even started treatment. He also walked us through each step of the process clearly and thoroughly. Throughout the entire journey, he was very responsive to our emails and phone calls, even though we had many questions and concerns. Dr. Lee is a perfectionist in the best possible way. He pays close attention to every detail and always strives for the best outcome for his patients. My daughter had a very complex case with a severe overbite, and Dr. Lee created a treatment plan that was specifically tailored to her needs. He took extra time and care to make sure her teeth were aligned beautifully and that she achieved the best possible result. Thank you, Dr. Lee. My daughter's smile looks amazing, and we could not be happier with the outcome. We highly recommend Dr. Lee to anyone looking for an orthodontist. He is professional, knowledgeable, skilled, and genuinely caring.

Evergreen Park Dental was an amazing find! I had braces as a child but unfortunately stopped…read morewearing my retainer. My teeth were gapped and also protruding out. My dentist recommended a few orthodontists in the area and I visited with 3. Dr. Yoo and his staff stood out to me the most as they were personable, consultative, and extremely diligent. Dr. Yoo was one of the few orthodontist that specializes in lingual orthodontics (behind the teeth) which was necessary for me due to me being an adult and feeling less confident if I had braces on the front. The team was extremely knowledgeable about my insurance, the cost was fair and clear, and each appointment after bonding lasted 15 minutes or less while being extremely efficient with my time. I had the braces for about a year and am now so confident in my smile. Thank you Dr. Yoo and team! I plan to recommend my friends, colleagues and even family to their practice.

We had an excellent year with Evergreen Park Dental just finish today with my daughter's braces…read morebeing removed. Service and efficiency was highly professional. We never felt like we were being upsold or advised anything but what they would recommend for their children. The office and staff are wonderfully supportive and "family like"! We highly recommend!!

I just got my braces off and I'm so happy with my results. I had an underbite and went through…read moresurgery, and the whole journey felt much easier because of the amazing team supporting me. A big thank you to Dr. Rim for the excellent care and for giving me such a beautiful smile. Kay made my consultation clear and reassuring from the very beginning, which helped me feel confident about starting treatment. Hanna and Sydney at the front desk were always so kind, welcoming, and helpful every time I came in. Daisy and Robin, the assistants, were always gentle, friendly, and made each visit comfortable and stress-free. I truly appreciate everyone in this office. They are professional, caring, and supportive, and I'm beyond happy with my new smile. I would highly recommend this team to anyone looking for orthodontic care!

Dr Rim's office is a great place to get orthodontic care. Seeing the office for braces for my kid…read moreand each visit has been great. From the very first consultation, everything was explained clearly and thoughtfully, which made the entire process feel smooth and stress-free. The team is incredibly professional, friendly, and always made me feel comfortable at every visit. Appreciate Kay with scheduling and answers to common questions. Appointments were efficient, the office is clean and modern, and they were always flexible with scheduling. So far, happy with the progress!