She is super friendly and never makes you wait long. However, there is a lack of Communication. I called 4 times, sent two messages and finally got a call that she would call me back over 2 weeks after having an MRI. Meanwhile, I am home unable to put weight on my leg. Was supposed to get a call for an appointment to see Surgeon, guess what? Still waiting. It makes you feel like there's a lack of caring about the Patient, however when speaking to her, she's very empathic, so I am not sure what is going on. She could easily be 5 stars if some things were fixed. When you show up for appt, they don't recall why you are there, what you had done last time, etc..... This department needs some organizing or it could just be her and the Assistant. I like her and want to give her 5 stars but I deserve better care. read more