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    Victoria's Secret & PINK

    2.6 (90 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

    Victoria's Secret & PINK Photos

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    Eva M.

    I think most normal human beings have a love, hate relationship with this store. Let's face it, buy bras and panties is a royal pain in the behind. Having said that, I happen to like this store, when it's not busy. That means I only come here on Mon - Thu. Fri through Sun is a complete no, no. This is especially true now that it's limited entrance, limited headcount, all the sides roped off. It's quite dramatic. But the good thing is that once I'm inside, I feel free as a bird, which is a rare occurrence at this store. The dressing room is closed now also. They offer to do a "visual" size check. Whatever that means, I didn't do it. LOL Sizing of some products can be pretty inconsistent, especially panties. The size S of one panty can be dramatically smaller than another design. I showed it to my hubby and he was shocked - guys and their easy to buy 3 packs and 6 packs of underwear. Sigh. I wish pajama bottoms come in different lengths, especially at the store. They don't. I'm a shorty, and I'm cursed to never buy them. The staff can be overly friendly offering help. Honestly, they never bothered me. It was never aggressive. They just really, really want to help. They remodeled several years ago, and even though all the other stores have remodeled too, this one is still my favorite. I still think it's the prettiest.

    Manager screaming

    Rude and unprofessional manager I bought a knockoutssports bra in Jan. This is my 4th sports bra but first of this style My bra popped open in the middle of the class and the clip broke.unfortunately it was just over 30 days but it shows on my app. The manager asked me same questions many times trying to make me feel I have done something wrong. She told me to buy something for amount i paid. I thanked her and shopped, only to come back to counter to see she has changed her mind. She was agitated, very unprofessional and did not have right information or honor her own words Other girls around were nice. Wish they find a manager who can manager and loves the customers.

    The manager did not know how to give me my change back . The payment was $216.00 & I gave her 220$ and she just could not know what change to give me she took 5 minutes and asked me how much is the change .. made sure that what I got was the real price since it was semi sale. I had to do the math for her . I am not mean but seriously you need to know how to do the math or get a calculator to give back change !! 20 - 16 = 4$ cash & she did it wrong !! She only put 200 and gave me 4$ and so basically she robed me

    Michael W.

    Great staff and something you will find, Let's get into this. So I was looking around for something for my lady. Seen some great things but not the perfect gift. Walking around I talked to a staff and got some ideas. Ended up with 3 things I believe she will like. The staff was very polite and helpful, not overbearing or pushy with trying to make a sell. The place was very clean and organized. The deals were posted at very convenient places to see the Best Buy. At the register there was some cool stocking suffers. They are following all COVID guidelines. I would definitely recommend this place to others especially looking for a gift for your lady)

    Sequin VS Kimono
    Jaclyn S.

    Store hours have been adjusted to 7pm because of COVID and that is not an issue. This bad review comes because I drove 35 minutes to exchange an item. I was in the store 20 minutes before close. The item I was exchanging was no longer available so I headed towards the register. A lady stopped me and asked me how I got in. I replied with a comment about how they were open until 7 and how I just needed to do my return. She refused to let me do the return and escorted me out at 6:45. No reason as to why they refused me service when they still had the doors open. Nothing I would expect in Bellevue Square.

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    Page 1 of 3

    Ask the Community - Victoria's Secret & PINK

    Review Highlights - Victoria's Secret & PINK

    I always love coming to this Victoria's Secret and my most recent trip did not disappoint.

    Mentioned in 2 reviews

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    Bellefleur Lingerie Boutique

    Bellefleur Lingerie Boutique

    4.4(71 reviews)
    7.2 miFremont
    $$$

    Always a lovely and inviting environment with a BEAUTIFUL selection of garments! There is also a…read morelarge price range for any budget, and the staff are AMAZING. They have spent hours assisting in curating my wardrobe to make me feel my most confident. I will be back!

    This cute boutique lingerie shop has a ton of potential as it is prime location with plenty of…read moreparking nearby and beautiful pieces of lingerie. As someone who struggles finding lingerie that fits due to my less than ample assets and looking for something exceptional Bellefleur was recommended to me by Cheryl from Belle Boudoir. After her recommendation, looking at the website, and reading the reviews I was super excited to check them out. Sadly me experience did not live to my expectations. Oh the product was gorgeous. Beautiful bras, fun panties, body suits, soft camisoles, and much more. Small shop with a lot of selection. The shop was cute, soft lighting, good sized dressing rooms, nice displays. It had so much! I am a novice. I don't know what is flattering, if I am wearing the right sized bra, nothing. When I entered I had this expectation of customer service but I never received what others spoke of. The young lady behind the counter glanced up, said hi, went back to the computer. I gave the benefit of the doubt thinking she may just be giving me time but after accidentally knocking 3 bra sets off the rack and she still didn't look up I realized she wasn't offering help. So I asked her for help. I told her why I was there. She told me she had no ideas and had never heard of Belle Boudoir which I thought was interesting since it's a business recommending another business. As I gathered sets as I was determined not to leave empty handed I saw three other women come into the store and leave with no more than a hi and a bye from the young lady behind the counter. After I shopped further she started making a few recommendations and her recommendations were solid! But it took me over 30 minutes before she started to engage me and most people don't have my patience. It could simply be she's new and still finding her groove but it's not what I expected. As I don't readily spend money on expensive lingerie I don't think I will be back soon to see if the customer service improves but there's so much potential!

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    Bellefleur Lingerie Boutique
    Bellefleur Lingerie Boutique
    Bellefleur Lingerie Boutique

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    Lovers

    Lovers

    4.2(60 reviews)
    4.6 mi
    $$
    Women-owned & operated
    44 years in business

    Came by after not visiting for at least two years. I was greeted and assisted by fantastic,…read moreknowledgeable and professional customer service people, Beth and Elleigh. I really liked them. it was obvious that they liked their job and were very good at it. Supply of nightgowns and lingerie was fantastic. I especially appreciated that since I had been there last the store had evolved from clothing that was 50% costume and 50% lingerie, to much less costume and way more classy in quality of fabric and flattering cut. I also appreciate how shoppable the store is. Merchandise is well-displayed and I don't feel at all overwhelmed when looking for something. I thought the prices on clothing were great but that some of the accessories could definitely be bought less expensively on Amazon. Still, I can't even dock a star for this since when you need something or you are with your significant other and in a crazy mood, this stuff is available near our house. I feel so lucky this store is still open! I know that other stores have had a hard time hiring. Unlike other stores in the area, Lover's on 85th has expert employees who couldn't be better at assisting the customers in a very classy way.

    I've been to this store (near the Kirkland Costco) a number of times, and service has generally…read morebeen good. Things change over time, so I'm rating it mostly on the most recent visit. I had a few items on my mind when I visited. One idea was sexy male apparel for myself, but I didn't specifically know what I wanted. A cheerful woman offered to help, with excellent timing, giving me a little time to look around, then offering help when it was clear that I wasn't just popping in for something specific. She said that selection was thin -- one item -- but that the flagship store had a wide selection. Thumbs down for inventory, thumbs up for Customer service. I asked about a particular type of toy, and she took me to look at what she thought I meant, then excused herself to help other customers. It wasn't what I had in mind, but that's because my description wasn't clear enough. Looking at those items helped me figure out what I actually meant. When she was done helping the other customers, I clarified, and she showed me what I was looking for. The prices were reasonable for good quality toys, but more than I wanted to spend without asking my wife which she would prefer. I asked about another accessory, and she helped again. There was a broader range of prices there: premium price for silicone, lower price for another substance. At that point, I needed to take notes, or better, photos. Given the type of store, I asked permission. She said that normally photos were not allowed, but as long as employees and other customers were not in the pictures (and the other customers had left by that point) it was OK. With pictures taken for discussion at home, I browsed a little. They have a great selection of condom singles, $1 each. They have Liberator "sex furniture" cushions, which are excellent. They have Fun Factory toys, which my wife says are the best, a Lovers house brand, and others. Selection of women's sexy apparel is abundant. And hardcopy porn is long gone; young people will probably never know that it ever existed. Customer service is critical in this sort of store; by it's nature, nothing is returnable, so one must be able to count on employee expertise. And it's excellent here. Four stars: "Yay! I'm a fan!"

    Photos
    Lovers - Offer subject to change at any time. Offer valid 3/01/2026 - 4/04/2026 at store closing.

    Offer subject to change at any time. Offer valid 3/01/2026 - 4/04/2026 at store closing.

    Lovers
    Lovers

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    Soma

    Soma

    2.8(21 reviews)
    0.1 mi
    $$

    It doesn't look like a review has been written about this location for a long time, so I just…read morewanted to say how wonderful my experience has been at this store recently. The assistant manager is passionate about her job and it shows. She has provided customer service above and beyond the call of duty. Don't go to Nordstrom for your bra fittings, go to Soma at Bellevue Square. They are true professionals.

    First of I want to start with saying, I have been a loyal soma customer since 2018.. I even worked…read moreas a manager for many years and so this experience was my first of a kind EVER!! Background for content, I just recently gave birth to baby boy April 2023. I arrived to return a bra, that I wore a few times and by 3rd wear the underwire was coming out. (Ladies remember when your bra was too large and it was poking on the sides) imagine that but in middle, is where the underwire was breaking. It was a nude color bra and when I wore it the pigment from the clothing and my skin rubbed on the bra. Not to mention summer time =sweat and pigments do transfer!!!!! (This will make sense keep reading) Asian lady proceeds to say not Can I help, rbis is what I can do: but . WOW your baby is so big, and she making hand gestures that he "fat" and "wide" he is 12.5lbs. But, she keeps saying your baby is big" then she says I can't return your bra before she even began the transaction 2/3 have denied me services. The manager Sarah never wanted to help. Asian lady and I are not understanding eachother, LAST employee assist mngr. DITTA" or DIDI starts saying something under her breath (worst employee of bunch) ; ALL three ladies all were terrible. All three of these staff need some basic customer service 101. asian lady that was doing the transaction couldn't locate the order, she was older and with English being a second language the communication was an issue. Her assistant manager dida, or ditta approached and started looking at the bra. Under her breath she was giving off body language and facial expressions like, eww this looks gross. At glance, WE SHOULD NEVER JUDGE... her nails were painted black and chipped and homegirl needed a manicure but, I didn't say that out loud as most people know the golden rule, if you have nothing nice to say keep your mouth shut!!! as well, some things are just better off left unsaid . I asked her if there was an issue. Her response, " your bra, looks like it been ran threw the dirt, and I've never seen a bra that looks this bad. IT GROSS" Mic DROP. Taken back by what she said. Im humiliated, offended and the level of judgement, was so disgusting. I am now, being told by the Asian lady yeah the system won't let me, it's way past the 60days..... i asked her if she could please work with me, i had just had baby, I am ONLY ONE DAY PAST THE 64days. She says no, she cannot do anything, she reminded me that, I heard what the manager and ast manager had to say ..by now the manger is out of sight, oblivious to what has transpired up front. the ast mngr insulted me, rolled her eyes, told me she didn't have time for me, and went back to doing her own thing after I told her --- "never ever treat a women that way in an intimate women's shop." You language suggest I'm dirty". She walked off and left me back with the older Asian lady she isn't going to help: i asked for manager. Sarah, tells me this is policy, she isn't going to risk her job for me; i told her I worked for company and i know the policy has exceptions, she told me they had corporate meeting and everyone on the same page, CS can't do anything. She is now refusing to help so the later I'll save for the district manager. I honestly, want people to know kindness cost nothing, you have no idea what people are going through. When you go into a boutique, you expect a higher level of customer service, these are terrible quality, low performing, laxy daisy approach, think there shit don't stink attitude having employees. What worse the manager and ASM both did even offer a simple apology. Offer to compromise being that I was one day over.... The lack of customer service goes to show how the company is also lacking quality vs quantity..... these women should be terminated and find better overall staff. I don't believe how I was treated I would rather deal w/ CS then human like this I can believe that store is still operational. Attitude stinks from The TOP DOWN!!!!!! P.S i did call CS, they were able to issue my refund and confirmed policies. I will be talking with district manager and will share the details in greater length. Retraining course! I want my entire order back and May never shop or step foot in Store 5015 again as long as Sarah and ASM are working. Sarah- is usually kind.... Today she showed her colors.

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    Soma
    Soma
    Soma - New Enbliss Bra

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    New Enbliss Bra

    Salua Lingerie

    Salua Lingerie

    5.0(7 reviews)
    4.3 miCapitol Hill
    $$$

    I'm not usually a "lingerie person" and was totally nervous/not-excited to shop for a friend's…read morelingerie shower gift. Everything in the store was gorgeous (and soft!) and the person who helped me kept me laughing and smiling. Hooray for small shops with warm customer service!

    Shadia (the shop owner) is lovely and a very sweet woman!…read more Quick backstory: I was tasked with planning a last minute surprise bachelorette party for my sister (long story but all the plans had to come together with 2 weeks and everything was a complete surprise - none of us live or had ever lived in Seattle). Since our group wasn't the type that would want strippers or anything like that AND our group of gals rarely (if ever) treat ourselves to nice lingerie... I wanted to find a classy lingerie shop that would host our group (5 ladies) for a private after store hours shopping session for 1-2 hours. After visiting the website, I saw they didn't offer anything like that (one other local shop did but couldn't accommodate us) so I sent her an email inquiring. To my surprise (and delight) Shadia replied VERY quickly and came to my rescue saying that she could accommodate. All the gals were dressed for a lovely dinner and our Uber pulled up to the shop. My sister started laughing and got super shy... she wasn't expecting a lingerie shopping sessions at all. I don't think she was into the idea at first BUT with all the gals' enthusiasm, Shadia being very inviting, sweet and helpful, this activity ended up being one of my sister's favorite out of the entire day. My sister was VERY grateful that Shadia opened her shop after hours and now she has a new awesome bathing suit for her destination wedding, a super cute romper for the wedding night ;) and some seamless undies to wear under her wedding!!! SUCCESS!!! All of the gals were able to try on garments. I guess my only criticism or negative is that larger breast gals / more full figured ladies will have trouble finding items that will fit. My size 6 sister had plenty of garments to try on; which was perfect! I'm 36DD so I was limited BUT I still walked away with a beautiful teddy/nighty that I'm really happy with! I love it! More about the private shopping (Shadia, you should totally offer this on your website and I would recommend taking a deposit from the person booking. The deposit (I suggest between $300-500) could go towards merchandise they plan on purchasing during the shopping session. I would do this especially if you provide snacks and bubbles. I know we brought our own sparkling wine but if you provide for folks then I'd hate for you to spend too much out-of-pocket).... anyways, Shadia offered snacks and wine when we connected on email. I told her we'd bring the wine and snacks were welcome if she wanted to provide. She had a lovely assortment of cheese/crackers/chocolate... it was so thoughtful and sweet for you to offer and provide. Again, the shop is super cute, she has great garments and Shadia is a WONDERFUL person!!!! Thanks for accommodating our group. We loved coming to your shop!!!

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    Salua Lingerie - They just got in these beautiful spring colors, I love the blue!!

    They just got in these beautiful spring colors, I love the blue!!

    Salua Lingerie - Spring colors in the shop! The owner designs all of Salua's brand. What a great experience!

    Spring colors in the shop! The owner designs all of Salua's brand. What a great experience!

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    The Pencil Test, Renton

    The Pencil Test, Renton

    4.7(62 reviews)
    9.3 mi

    I don't even know where to start with The Pencil Test in Renton, but I truly feel like there should…read morebe more stores like this for women. It's honestly kind of crazy that in my 33 years of life, I went so long without actually having a bra that fits me properly. The women who work here are incredibly knowledgeable. Both times I've gone in, I was helped by, I believe, Hailey, and she made me feel so welcomed and comfortable right away. What amazed me the most is how quickly she could figure out my correct bra size. She'll take a look at your back, see you in the bra you came in wearing, and then bring you an option she thinks will work. The first time she did that, I was shocked. How would she act know my size without even using a measuring tape? It was like magic. She came back with two bras to try on, and my mind was blown after the first bra she brought fit me like it was made for me!!! I can't explain the feeling you have once you wear a bra that actually fits you. Like you thought you were a bra that fit you until that moment. You're like, "Whoa! This is what it feels like. " It's crazy and out of this world to explain. It's honestly impressive how experienced and skilled they are. They also do such a great job making you feel confident and supported throughout the whole process. It never feels awkward or uncomfortable, which I really appreciated. Another thing I didn't realize before going is that they sell more than just bras. They also have underwear and a really great selection of bathing suits in different styles and colors for all kinds of preferences and body types. I highly recommend making an appointment if you can, because it can get busy, and you might have to wait a bit otherwise. That said, even without an appointment, the wait sometimes isn't very long. I've told my mom and several friends about this place, and every single one of them has come back telling me how impressed they were with the customer service and the overall experience. Yes, the bras can be a little more expensive than what you might find at a typical retail store, but the quality and materials are excellent, and they last a long time. For something you wear every day, it's absolutely worth it.

    Absolutely wonderful experience. I've struggled my whole life finding a place that can accurately…read moremeasure me and give me recommendations. You get a personal fitter and they give you tons of recommendations based on what you're looking for. They also don't sugar coat it and give you the hard truth- like needing to embrace underwire . I found some good high impact sports bras and everyday bras that gave me my waist back. Highly recommend this place to anyone with boobs. Prices are reasonable too.

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    The Pencil Test, Renton
    The Pencil Test, Renton
    The Pencil Test, Renton - Front Desk

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    Front Desk

    Victoria's Secret & PINK - lingerie - Updated June 2026

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