I love Babeland. Store is small but they have so much to look at in that space. Everything you need…read morefor yourself or you and a partner. Staff is always friendly and helpful if you have questions or are unsure what something is/does. I highly recommend joining the mailing list as well. They occasionally do classes on various subjects to help beginners learn.

Self-love and self-care? Clean and classy? This place is like the Apple Store of adult toys--sleek,…read morehigh-tech, and filled with curated, high-quality products. The store reps are super knowledgeable and approachable, making the whole experience comfortable and informative. I first discovered this gem through a Yelp event years ago, back when they offered free classes (which were amazing). Fingers crossed those classes make a comeback someday!

I needed to return some Pink! items my daughter had not liked. The salesgirl made the return very…read moreeasy. After that, I searched for the items my daughter *did* want. While I was doing so, I was made aware that there was a "buy two get one free" sale so I was able to get three items for the price of two-- which is a pretty great deal. There were no high pressure sales ladies, and everyone was very attentive and helpful.

I learned that this Victoria's Secret location has just finished a renovation and I don't know why…read morebecause it looks the same to me as it did before. And it looks like any other Victoria's Secret you'd find anywhere else; hence, that's what's to be expected of a chain. But I needed some new undies, so here I was. I've been wearing VS undies since forever, so they're always solid. Although the price has increased, it's still a deal at getting five panties of your choosing for $30. You can swap between VS and Pink, as they come in various styles, patterns and colors. The selection is not all that large, with some fancy lingerie to athleisure wear in the Pink section. They also sell some body products, such as lotions, body sprays, basically what you'd gift your gal pal in high school. This store is located in Bell Square on the second floor near Zara.

Came by after not visiting for at least two years. I was greeted and assisted by fantastic,…read moreknowledgeable and professional customer service people, Beth and Elleigh. I really liked them. it was obvious that they liked their job and were very good at it. Supply of nightgowns and lingerie was fantastic. I especially appreciated that since I had been there last the store had evolved from clothing that was 50% costume and 50% lingerie, to much less costume and way more classy in quality of fabric and flattering cut. I also appreciate how shoppable the store is. Merchandise is well-displayed and I don't feel at all overwhelmed when looking for something. I thought the prices on clothing were great but that some of the accessories could definitely be bought less expensively on Amazon. Still, I can't even dock a star for this since when you need something or you are with your significant other and in a crazy mood, this stuff is available near our house. I feel so lucky this store is still open! I know that other stores have had a hard time hiring. Unlike other stores in the area, Lover's on 85th has expert employees who couldn't be better at assisting the customers in a very classy way.

I've been to this store (near the Kirkland Costco) a number of times, and service has generally…read morebeen good. Things change over time, so I'm rating it mostly on the most recent visit. I had a few items on my mind when I visited. One idea was sexy male apparel for myself, but I didn't specifically know what I wanted. A cheerful woman offered to help, with excellent timing, giving me a little time to look around, then offering help when it was clear that I wasn't just popping in for something specific. She said that selection was thin -- one item -- but that the flagship store had a wide selection. Thumbs down for inventory, thumbs up for Customer service. I asked about a particular type of toy, and she took me to look at what she thought I meant, then excused herself to help other customers. It wasn't what I had in mind, but that's because my description wasn't clear enough. Looking at those items helped me figure out what I actually meant. When she was done helping the other customers, I clarified, and she showed me what I was looking for. The prices were reasonable for good quality toys, but more than I wanted to spend without asking my wife which she would prefer. I asked about another accessory, and she helped again. There was a broader range of prices there: premium price for silicone, lower price for another substance. At that point, I needed to take notes, or better, photos. Given the type of store, I asked permission. She said that normally photos were not allowed, but as long as employees and other customers were not in the pictures (and the other customers had left by that point) it was OK. With pictures taken for discussion at home, I browsed a little. They have a great selection of condom singles, $1 each. They have Liberator "sex furniture" cushions, which are excellent. They have Fun Factory toys, which my wife says are the best, a Lovers house brand, and others. Selection of women's sexy apparel is abundant. And hardcopy porn is long gone; young people will probably never know that it ever existed. Customer service is critical in this sort of store; by it's nature, nothing is returnable, so one must be able to count on employee expertise. And it's excellent here. Four stars: "Yay! I'm a fan!"

It doesn't look like a review has been written about this location for a long time, so I just…read morewanted to say how wonderful my experience has been at this store recently. The assistant manager is passionate about her job and it shows. She has provided customer service above and beyond the call of duty. Don't go to Nordstrom for your bra fittings, go to Soma at Bellevue Square. They are true professionals.

First of I want to start with saying, I have been a loyal soma customer since 2018.. I even worked…read moreas a manager for many years and so this experience was my first of a kind EVER!! Background for content, I just recently gave birth to baby boy April 2023. I arrived to return a bra, that I wore a few times and by 3rd wear the underwire was coming out. (Ladies remember when your bra was too large and it was poking on the sides) imagine that but in middle, is where the underwire was breaking. It was a nude color bra and when I wore it the pigment from the clothing and my skin rubbed on the bra. Not to mention summer time =sweat and pigments do transfer!!!!! (This will make sense keep reading) Asian lady proceeds to say not Can I help, rbis is what I can do: but . WOW your baby is so big, and she making hand gestures that he "fat" and "wide" he is 12.5lbs. But, she keeps saying your baby is big" then she says I can't return your bra before she even began the transaction 2/3 have denied me services. The manager Sarah never wanted to help. Asian lady and I are not understanding eachother, LAST employee assist mngr. DITTA" or DIDI starts saying something under her breath (worst employee of bunch) ; ALL three ladies all were terrible. All three of these staff need some basic customer service 101. asian lady that was doing the transaction couldn't locate the order, she was older and with English being a second language the communication was an issue. Her assistant manager dida, or ditta approached and started looking at the bra. Under her breath she was giving off body language and facial expressions like, eww this looks gross. At glance, WE SHOULD NEVER JUDGE... her nails were painted black and chipped and homegirl needed a manicure but, I didn't say that out loud as most people know the golden rule, if you have nothing nice to say keep your mouth shut!!! as well, some things are just better off left unsaid . I asked her if there was an issue. Her response, " your bra, looks like it been ran threw the dirt, and I've never seen a bra that looks this bad. IT GROSS" Mic DROP. Taken back by what she said. Im humiliated, offended and the level of judgement, was so disgusting. I am now, being told by the Asian lady yeah the system won't let me, it's way past the 60days..... i asked her if she could please work with me, i had just had baby, I am ONLY ONE DAY PAST THE 64days. She says no, she cannot do anything, she reminded me that, I heard what the manager and ast manager had to say ..by now the manger is out of sight, oblivious to what has transpired up front. the ast mngr insulted me, rolled her eyes, told me she didn't have time for me, and went back to doing her own thing after I told her --- "never ever treat a women that way in an intimate women's shop." You language suggest I'm dirty". She walked off and left me back with the older Asian lady she isn't going to help: i asked for manager. Sarah, tells me this is policy, she isn't going to risk her job for me; i told her I worked for company and i know the policy has exceptions, she told me they had corporate meeting and everyone on the same page, CS can't do anything. She is now refusing to help so the later I'll save for the district manager. I honestly, want people to know kindness cost nothing, you have no idea what people are going through. When you go into a boutique, you expect a higher level of customer service, these are terrible quality, low performing, laxy daisy approach, think there shit don't stink attitude having employees. What worse the manager and ASM both did even offer a simple apology. Offer to compromise being that I was one day over.... The lack of customer service goes to show how the company is also lacking quality vs quantity..... these women should be terminated and find better overall staff. I don't believe how I was treated I would rather deal w/ CS then human like this I can believe that store is still operational. Attitude stinks from The TOP DOWN!!!!!! P.S i did call CS, they were able to issue my refund and confirmed policies. I will be talking with district manager and will share the details in greater length. Retraining course! I want my entire order back and May never shop or step foot in Store 5015 again as long as Sarah and ASM are working. Sarah- is usually kind.... Today she showed her colors.

I'm not usually a "lingerie person" and was totally nervous/not-excited to shop for a friend's…read morelingerie shower gift. Everything in the store was gorgeous (and soft!) and the person who helped me kept me laughing and smiling. Hooray for small shops with warm customer service!

Shadia (the shop owner) is lovely and a very sweet woman!…read more Quick backstory: I was tasked with planning a last minute surprise bachelorette party for my sister (long story but all the plans had to come together with 2 weeks and everything was a complete surprise - none of us live or had ever lived in Seattle). Since our group wasn't the type that would want strippers or anything like that AND our group of gals rarely (if ever) treat ourselves to nice lingerie... I wanted to find a classy lingerie shop that would host our group (5 ladies) for a private after store hours shopping session for 1-2 hours. After visiting the website, I saw they didn't offer anything like that (one other local shop did but couldn't accommodate us) so I sent her an email inquiring. To my surprise (and delight) Shadia replied VERY quickly and came to my rescue saying that she could accommodate. All the gals were dressed for a lovely dinner and our Uber pulled up to the shop. My sister started laughing and got super shy... she wasn't expecting a lingerie shopping sessions at all. I don't think she was into the idea at first BUT with all the gals' enthusiasm, Shadia being very inviting, sweet and helpful, this activity ended up being one of my sister's favorite out of the entire day. My sister was VERY grateful that Shadia opened her shop after hours and now she has a new awesome bathing suit for her destination wedding, a super cute romper for the wedding night ;) and some seamless undies to wear under her wedding!!! SUCCESS!!! All of the gals were able to try on garments. I guess my only criticism or negative is that larger breast gals / more full figured ladies will have trouble finding items that will fit. My size 6 sister had plenty of garments to try on; which was perfect! I'm 36DD so I was limited BUT I still walked away with a beautiful teddy/nighty that I'm really happy with! I love it! More about the private shopping (Shadia, you should totally offer this on your website and I would recommend taking a deposit from the person booking. The deposit (I suggest between $300-500) could go towards merchandise they plan on purchasing during the shopping session. I would do this especially if you provide snacks and bubbles. I know we brought our own sparkling wine but if you provide for folks then I'd hate for you to spend too much out-of-pocket).... anyways, Shadia offered snacks and wine when we connected on email. I told her we'd bring the wine and snacks were welcome if she wanted to provide. She had a lovely assortment of cheese/crackers/chocolate... it was so thoughtful and sweet for you to offer and provide. Again, the shop is super cute, she has great garments and Shadia is a WONDERFUL person!!!! Thanks for accommodating our group. We loved coming to your shop!!!

Poor selection of lingerie. Personal toys.... Meh…read more Surprised Seattle downtown didn't support a hopping adult store.... Most others I've been to are well lit , More selection, and better organized. Disappointed. Nice enough counter guy

Ellie waited on me and was amazing. I was hesitant and insecure but she was so patient and…read moreencouraging that I quickly felt at ease. I loved her honesty when I asked her opinio. she did so that my esteem wasn't even slightly bruised. I'll come back just because she was so helpful.

I believe the owner was hitting on my husband, proceeded to touch him saying she'd use a toy on him…read morein a couple years if he comes back begging. Edit 1: We were at the electro toys. I remember you saying, "You'll be begging, mistress please lock me up". When we glanced at that one specific chastity toy. He told me you introduced yourself as his "new mistress" I heard that too, then shook his hand. At first, I thought it was a joke that he would call ME his mistress. He told me it didn't not seem that way and it was a joke that he would call you his mistress. He felt that shoulder rub during those comments was in an inappropriate manner whether or not it was intentional. I'm 20 and he is 22. Yes. We are adults, but we are not swingers or any kind of non-monogamous.

Great store friendly staff. I've been multiple times and have always had a good experience, as a…read morecloseted crossdresser/sissy I feel comfortable to go dressed up and try on lingerie, it's nice to be able to try on the lingerie versus buying online. They have an amazing selection of all type of toys as well.definitely my favorite adult store around.