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    Victory Memorial Park Funeral Centre

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    1 month ago

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    Dignity M.

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    5 years ago

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    Valley View Funeral Home - RIP cousin, one of the pics on her propped up memory board at the funeral home

    Valley View Funeral Home

    (9 reviews)

    Came here recently with my mom to deal with cremations and where we will be placed once we both…read moredie. The employees we were talking to were nice & friendly enough. In terms of costs and expenses, can't really compare since it's the first time I've been to a funeral home but they do have decent options to choose from. They do have instalment plans in case you can't pay for everything upfront. While my experiences (along with my mom's) were okay, I would heavily you do the research to see if there's a similar value but at more affordable rate.

    On June 11th , my wife was very close to passing away due to aggressive pancreatic cancer. I had…read moreearlier called Valley View where I owned a plot due to my parent's foresight in purchasing a set of plots for the entire family. My recollection of my earlier call was that there was little which had to be attended to with urgency. However, my son called Valley View Cemetery on the date in question, in anticipation of needing their services soon and we spoke to a salesman, Eric. Eric was friendly and seemingly helpful, but also insisted on only providing packaged quotes that added several expensive, optional items even when we repeatedly said we didn't want or need the additional services. He also made several blatant lies. If our plot wasn't pre-purchased then we undoubtedly would have brought our business to a different cemetery. Eric lied to pressure us to buy right away because, "If you do not buy our services before your mother's death then I personally guarantee that the price will be higher". In the crisis of our wife's last days, Eric's insistence that already stressingly high expenses would be even higher, I felt compelled to come to the office, pay money, and sign a contract before my wife died. This I did on June 13th. Thankfully, my wife hung on and I had returned before she took her last breath that very same day. Other staff have since confirmed that this policy isn't real and there would be no additional charge if we had waited. Eric said, "there is a [significant] charge for us to receive the body from the funeral home. This is mandatory with no other options." This is not true as the funeral home delivered the casket to the graveside and took care of all handling. Eric pushed, "You must buy the marker from us because you won't find anyone else that can provide one that matches our rules". Again our funeral directors and others at Valley View itself have confirmed that purchasing markers from other providers can be done and Valley View will provide the guidelines so this can be accomplished. When we visited Valley View we spoke to another sales associate, Garcy. Garcy was straightforward and helpful providing the services we needed without add-ons. We made the same requests as we did with Eric but our total was only slightly more than 1/3rd of what Eric quoted, and didn't include Eric's made-up, fake charges. We have seen the shocking CBC news articles on Valley View's parent company, Arbor Memorial, and found out first-hand from Eric that pushy sales tactics and taking advantage of those in crisis is alive and well at Valley View. Oh, did I mention that when we came for the internment, all the dirt was piled on top of the otherwise clearly marked graves of my parents. I and my family were unable to place flowers on their graves! When we addressed management with this issue, Austin suggested that it was our fault since we did not specifically request that this not be done. Sorry but we did not think that this needed a special request just as we didn't request the front gates to be opened.

    Kearney Funeral Services Cloverdale

    Kearney Funeral Services Cloverdale

    (1 review)

    We trusted Kearney to provide us with the help when planning my moms funeral. Everything seemed…read moregreat when we booked but then a few days after we were told they ordered flowers that go on a stand when we had told them we want the ones that go on a casket. A little back story is we were having a catholic service and my moms was being cremated. They told us it woukd be $50 more the flowers that go on the casket so we paid it. The day of the service we arrived and were told they coukd not go on the casket due to something else that has to go on it. When we complained she said that they usually go on the casket in the ground. They knew my mom was being cremated. Had we had known this we woukd have got the ones on the stand so people could actually see them. They were suppose to set up a priest for the service we had to call multiple times and only got one two days prior. We were supposed to have an organist, no organist showed up. We requested my moms ink and digital fingerprints and they didnt get either before she got cremated. We were told that my mom was going to New Westminster to be cremation and when I oicked up her ashes found out she was cremated in Langford which is on the island and we did not know that at all. What if something happened on the ferry and we didn't authorize them to take her there. Very difficult to grieve the loss of our family member when we are having to deal with issues left right and center.

    From the owner: Thank you for visiting Kearney Funeral Services, from traditional funerals to celebrations of life,…read moreburial, cremations and pre-planning, the experienced staff at Kearney Funeral Services will help you and your family say goodbye to your loved ones with dignity and care.

    Henderson's Langley Funeral Home

    Henderson's Langley Funeral Home

    (2 reviews)

    My family and I are so thankful for Gwen, from Henderson's Langley Funeral Home. Gwen was there…read morewith a gentle and warm welcome, from the first moment of planning and patiently guided me step by step. During the traditional church service, Gwen took care of every detail and not only did she do that she checked up on me and my daughters to make sure we were doing okay. Gwen took the time to even give me a compliment which meant a lot and gave me strength during this difficult day. From the church service to the cemetery, Gwen ensured that the driver waited for our immediate family members so that we could all drive behind one another- which was extremely respectful of her and she made sure to honor our family traditions. During the funeral, Gwen organized and lead our family members so that everything went smoothly. Not only was Gwen professional, kind, patient and caring, she was also truly supportive and genuine. We will forever be thankful for her help. I would highly recommend Henderson's Langley Funeral Home.

    It's a very hard decision under the circumstances to pick the right funeral home, you want to do…read moreeverything perfect for your loved one and most people (like me) are too distraught to over think things, so let me just say in the worst time of my life Henderson's made it as manageable as humanly possible.. everyone there was so great, especially Melodie (who helped me) there were times I was about to break down and it seemed she would just know and excuse herself for a bit, then come back and carry on. They walk you through gently and give you private time with your loved one to prepare you (which really helped) before everyone comes to pay their respect. They never pushed anything on me and no surprises with pricing, it was all laid out and easy to understand. They really made a tragedy bearable for me and my 3 boys.

    Victory Memorial Park Funeral Centre - funeralservices - Updated July 2026

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