From my mother: Dear…read moreMark, My family and I wish to express our gratitude on the efficient way you and your family provided in the funeral arrangements for my husband, Laurence. Your professionalism and down to earth approach made a difficult time easier to bear. I was impressed by how you went out of your way to help navigate through the preparations to make sure things went smoothly and I felt a lot of care and sincerity. We are glad we chose you and I have no hesitation in recommending your services. Kind regards, Han, Lee, Lisa & Keen

My siblings and I can't begin to thank George, Mark and the wonderful staff at McKenzie Funeral…read moreServices enough. They were instrumental in helping us through two difficult losses (our father in 2013 and our mother in 2017) by gently guiding us through the steps required. Their genuine care and concern for our family, not to mention their knowledge and experience were appreciated beyond words. They came highly recommended to us and now we know why. For anyone dealing with loss, I would recommend McKenzie Funeral Services without hesitation.

I would like to thank for Richmond Funeral Home's help in this most difficult time of my father's…read morepassing. Especially Yao Sen Yang has been a great help providing professional advise and detailed planning along side of our family before and during the funeral service. Mr. Yang, You did such a wonderful job. It took a lot of pressure off of us during this crazy time. Thanks again for your hard work! Wendy Che

My father-in-law passed away at the Richmond Hospital after battling cancer for almost 2 years on a…read morerecent Saturday. We contacted a few nearby funeral service providers. Among them, Richmond Funeral Home (RFH) managed to have the earliest appointment the next day. Erin met with us on Sunday morning. She is very experienced, professional and knowledgeable about the process, customs and documents. Given that 80% of RFH's customers are Asian, she is well-versed with Chinese traditions and standard document requirements into China (中国通). Erin patiently explained to us the process and showed us a display of caskets and urns that cater to different people's interests and price levels. We have a tight schedule. Erin managed to hold the funeral service on Tuesday afternoon, two days after our initial meeting. On Tuesday, RFH staff picked us up from our residence and took us to a RFH-owned and operated cremation site in South Surrey, where we had a final viewing and paid a final tribute to my father-in-law. Since we are taking the remains and urn to China, RFH provides end-to-end document service to have the original death certificate notarized and translated into Chinese (through Chinese consulate) for border entry into China. Their competency in funeral services and managing document flows for Chinese customers is unparalleled. We are very satisfied by the quality service and a high degree of professionalism in this area which we are not familiar with. In sum, we highly recommend Richmond Funeral Home because of their devoted, highly competent and professional staff, efficient operations and logistics, and most importantly, their expertise in managing document flows and value-added services for Chinese and foreign customers (we are from the US).

Oliveira Funeral Home is a very well respected Family family…read morebussiness . They make you feel at home and have knowledge in to how to cope with families in grieve.Thank you They always give you the best value that you can afford is very helpful. Obrigado!

I was so glad that I had pre-planned by elderly fathers cremation with Ngaio (pronounced Naiyo) a…read moreyear before he passed. She was so wonderful and supportive. When the day came, every thing was taken care of and I did not have to make any decisions in a stressful situation. Her prices are was very reasonable and all services were done in the lower mainland. The fees and options are clearly laid out in her documentation and website. There were no added fees or up- selling. Ngaio delivered my fathers ashes to my home which was near her office in the east side of Vancouver. It was a comfort to know that she was there to escort him and bring him to me. Thanks Ngaio you are wonderful. M.B.

What can I say about Ngaio and Michelle. They carried me through a really difficult time with grace…read moreand dignity. Never pushy, never "up-selling"....they showed me new, modern, ethical methods of honouring the passing of a loved one. I cannot recommend them enough when you have just received a terminal diagnosis and don't know where to turn. God bless them.

I had absolutely no idea what I was heading into, but as it turned out, I had the good fortune of…read moreattending the Peace Arch Hospice Society presentation of "A Night of Comedy Dedicated to Finding Comfort, Community, and Healing Through Humour." What an amazing evening! In fact, it was one of the best comedy events I've ever had the pleasure of attending. The evening's title was perfectly chosen: Grief n' Giggles - Coffin Up Comedy. If that name alone doesn't make you smile, the performers certainly will. Perhaps the most unexpected part of the evening was the venue itself: Victory Memorial Park Funeral Centre. Having only lived in White Rock for a short time, I had no idea this beautiful facility even existed. And before you let the words "funeral home" scare you off, don't. It's a stunning property with peaceful grounds that are perfect for a nature walk. Not exactly the first place that comes to mind when someone says, "Want to get some fresh air?" but maybe it should be. The brochure featured the tagline: "They say laughter is the best medicine, so we're throwing an event all about healing with humour -- no prescription required." Judging by the roughly 300 people in attendance, I'd say the prescription was filled. The evening was expertly hosted by Cliff Prang, who didn't miss a beat. OMG, he was hilarious. Melanie Rose and Vanessa Woznow rounded out the comedy roster, and together they delivered a night of laughter that had the audience roaring. You know how it is when you walk into a venue you've never been to before. There's the cautious step through the doorway, followed by the obligatory scan of the room to make sure you haven't accidentally wandered into the wrong event. In my case, I was greeted by no fewer than five different people: one welcomed me, two signed me in, one escorted me to the elevator, and finally there was the handsome gentleman whose sole duty appeared to be pressing the elevator button. I've never felt so important in my life. Once on the second floor, I discovered an entire reception area dedicated to mingling, complete with beautifully arranged buffet tables offering complimentary food and beverages. This came as a complete surprise since admission was by donation only. I had come prepared for comedy, not hors d'oeuvres. Needless to say, I adapted quickly. Later, the same elevator gentleman took the time to point out a beautifully handcrafted horse-drawn coffin carriage dating back to the 1890s. It was an extraordinary piece of craftsmanship and a fascinating glimpse into local history. Stunning woodwork and well worth a look. A special shout-out goes to two lovely ladies, Jeanette and Rosetta, whom I met while enthusiastically sampling the buffet. Rosetta is a vivacious volunteer at the Peace Arch Hospice Society Thrift Store, which apparently provides significant funding for the Society's programs. Another shout-out goes to the lady seated beside me, whose infectious laugh kept me laughing throughout the show. Sometimes laughter is contagious in the very best way. Finally, a heartfelt thank you to all the volunteers and organizers who helped make this first-class event possible. From the warm welcome to the delicious refreshments and the outstanding comedy, everything was thoughtfully planned and beautifully executed. If this was my first Peace Arch Hospice Society event, it certainly won't be my last.

Our family has nothing but positive things to say about Victory Memorial- they helped comfort us…read moreduring the loss of my father. Guided us through an exhausting journey after our beloveds passing- helping ease the complexities and overwhelm of what normally comes with funeral and memorial arrangements. We are so grateful for Janet and Zoe, the two ladies who helped us every step of the way: they're honest, compassionate, patient and diligent. 5 stars all the way and would highly Recommend them to others. Thank you so much, Janet and Zoe for all your help and love along the way!

Just attended a funeral there for my husband's grandma. The staff are really nice and professional…read more When we go there, everything was set up. The chapel is quiet and feels tranquil. The staff gave my 3 year old a bear. That part was pretty funny... he didn't want one at first and after the mass.. another staff approached and tried to give him a bear. At the burial sight, a canopy and chairs were set up. After the farewell, they closed up the burial site, added the grass back on and moved the flowers. The whole process was seamless Apparently, grandma already had her burial plan all set up so the funeral home followed it to the dot.

This is where my dad is buried. It's a nice cemetery, it's pretty well maintained and never too…read morecrowded unless it's a holiday.

My email to Glen haven:…read more Raj, I have moved the cremation of our son to another funeral home. Unfortunately, your services were very unprofessional. After numerous emails attempting to expediate the cremation, with offers to pay any amounts not covered, I was told today cremation could take up to another three weeks. We have immense grief and want some closure. When I first spoke to you an indication of the time frame should have been provided. Also, as the Ministry informed me that some funeral homes commence before approval the response of "unable" is at best inaccurate. I appreciate you are in a business but I feel we were pushed to the end of the line because it was being paid by the Ministry. I guess when you are extremely busy compassion may not be required.

Having to take care of a loved one's funeral service is probably the last thing one would want to…read moredeal with. I had the misfortune to handle my mom's funeral. Alex and his team at Glenhaven Memorial Chapel did a great job from the beginning. Alex explained all the options. Everything from the slideshow to the wreaths was handled perfectly. He was very accommodating when I kept making changes to the list of names presenting the wreaths. When the relatives arrived, they were impressed. Great song selections and speeches. It served as a tribute to my mom.

My father passed away unexpectedly recently and my mother and I had no idea where or how to…read moreinitiate the process following his death, especially due to COVID-19 restrictions. Our uncle found Tony and his company, Can-Trust, through an ad and i am glad fate brought us together. Tony went above and beyond to answer my family's questions and listen to our concerns. He was incredibly patient and honest with us throughout whole process. Due to the BC Wildfire ban, many burial homes no longer allow burning on property grounds. The ritual of burning joss paper and other items is very important in my culture. Fortunately, Tony was able to accommodate to my family's needs. We went to Tony for everything and anything related to the funeral and burial process. We were able to focus on grieving and healing as Tony made the process extremely easy and convenient for us. We decided to go ahead with Tony and his company for the headstone, casket and burial services, and chapel rental. Tony didn't just take care of the process, but took care of my family as well. I am genuinely really satisfied with Can-Trust and would recommend their services to families who may need it in the future.