Excellent urgent care. Saw the doctor quickly and she was efficient and the treatment offered was…read moreeffective. Also gave guidance on next moves in the event my issues continued once the treatment course she prescribed was finished Will return for any future urgent needs

We were down here visiting and our 1yr old became sick with an ear infection. Looking through all…read morethe options we chose this one. Although they didn't accept our insurance the cost was very reasonable for a walk-in visit. The people in the office and the doctor were very pleasant and accommodating. When we do decide to move down here we will definitely use them for any issues we have and I highly recommend them to anyone looking for help with a child for sure. Thank you again to all the staff for being so professional and courteous.

Great care in Cedar Park. I have used this clinic for the past 10 years and always have a great…read moreexperience here. They have all your records on line where you get very quick results that you can view time. A couple of years ago they started a walk-in service as well for minor problems.

This is a lovely clinic, new and well-kept, with very attentive staff, on the north side of Austin…read more It has ample parking, and an emergency center next door. I visited recently for a medical test. They have the most modern equipment! Once done, I went across Whitestone to visit the shops. There are many restaurant choices in that neighborhood. Thanks, everyone!

Was told they could take me as a walk in, showed up 7mins from that call and was turned away. Went…read moreback first thing the next morning. They withheld information until documents are signed then they give you the information print outs. Did not disclose extra costs for each step, after being told the price paid up front would cover everything for that particular visit. Went from $160 up to $350 after addition bills mailed to me. Gave me a prescription and was told to take it until I heard back, once I heard back they told me I didn't need that prescription but wouldn't give me any answers as to what I did need. Do not recommend.

Since this is an urgent care, I thought service would be faster. I booked an appointment online and…read morefilled out all the paperwork before I arrived on-site. Turns out, setting an appointment only marks your place in line. There were 3 people in front of me when I arrived, before my scheduled time. The lobby doesn't have much seating; I counted a total of 12. They had two TVs but only one was turned on. The receptionist and nurse didn't seem like there was a sense of urgency; it felt more like a glorified doctor's office. I'm not sure if the doctor here is any more qualified than a primary care physician. I think I'll stick it out with a PCP next time.

The team was very kind and attentive. I went in for a Male Observed Drug Screening for Federal…read moreemployment and it was easy to go through the process. Just make sure to call ahead to ensure there is a Male staff member certified to complete it. This was my third location I had to call to ensure a Male was present to conduct it.

When our 19-year-old son was bitten by a dog at his part time job, we took him to this CareNow just…read morein case he might need antibiotics. BUT, instead of seeing our son, the Doctor immediately accused him of trying to commit Insurance Fraud and told him to leave. Instead of explaining that he needed to file a Workman's Comp Claim, the DR was rude and Accusatory. Our son was honest about how, when and where the Dog Bite happened ( which makes this NOT Insurance Fraud ) But was still accused of trying to commit a crime. So, we'll file the Workman's Comp. But that will be out last visit to that office and maybe CareNow.

First medical facility I've ever been that's concerned for my wallet, but doesn't compromise on…read moretreatment or on being informative. Was traveling through, but made me wish I had them in my hometown. Lovely staff, lovely place. I only get five stars, but I wish I could give six to raise their average. COME HERE!!

First impression: I've been to countless urgent care clinics; however, Care First is the best…read moreurgent care I've ever encountered. The vibe here is top tier quality, care and service. The office staff is amazing and friendly. My husband (the patient) and I were greeted with a warm welcome. We were in and out within an hour. Thank you for all your efforts and treating us with utmost care!

I had never used an urgent care before but needed care quickly, they were close, and wait time was…read moreshort. The online booking, check in, and registration was so smooth and took less than 3 mins!! I got in so quickly which I was grateful for given I was in so much pain. I was in queue prior to arriving, knew my place, and the time I would be seen. You can even provide your location and the system calls to let you know it's now time to leave. AND they even followed up with a phone call to let me know it was time to leave, if I hadn't. The woman who checked took my co-pay was great and had everything ready before I even walked in the door. The tech who did triage and took my blood pressure etc. was also skilled, experienced, and was so attentive & reassuring. She was also patient when I had to call my sister (also a DR.) about a few history type items. I got the most amazing thorough care from my NP, Chioma Okechukwu. She was direct, knowledgeable, and was able to provide a correct diagnosis from what I thought coming in. It was late at night so she rushed in a script so I was able to collect it before CVS closed and so I could get the first restful night sleep without pain that I have had in a very long time. I am so grateful for CareNow Urgent Care. This was a better experience than I have ever had at the ER and much much much LESS $!! Better healthcare at a lower cost, didn't think that was possible anymore. The follow up care instructions were very clear and even highlighted by the NP in the key parts. They sent a text to follow up the next day and forwarded all the details of my visit to my primary care. SO SMOOTH!!!!

I'm not sure what happened to this place. Maybe new owners or doctors? This was my go to place…read moreuntil Spring 2026. Doctors rush you out, talk over you, and won't listen to you. Last visit I Left and immediately and went to another urgent care and they were SHOCKED that this location didn't do more. The doctor actually told me I was making myself sick and making myself cough. Very unprofessional.

Surprise billing like many other reviewers here. The woman at the front desk told me they were in…read morenetwork with Cigna. They aren't. They billed me for $3200 for a few hours spent there.

The urgent care across the road from HEB up the street is a great option unless you are actively…read morebleeding. I'm going to repeat a lot of what user Angela S. said about this place. You know how they sell $10,000 watches that work great but honestly there are watches that are just fine for 3% of the price? I get that when I go to an "emergency room" I'm going to pay extra and I get that. But this was totally off the charts. Yes, they take your insurance here when the other places don't but you can still submit to your *existing insurance* and work their claims dept. Unless you can't stand your insurance, you should do that instead. PROS: - Great service, got right in, no issues with staff. The only reason this isn't a one star review is they did a great job. CONS: - You can fly from LA to NY multiple times for the price of a 20 min visit. Just unreal.

5 stars to PM Pediatric Care and their team and Dr Jensen! We swung by today after my kiddo's…read moredaycare called and said he had a gash in his eyebrow where he took a tumble and there was an open wound that wouldn't stop bleeding. I immediately swung by to go get him and off we went to the pediatric urgent care by daycare and our house! We've always driven past this and I always wondered how it was and after today's visit, I don't think I can go anywhere else, and I wish they took adults lol. That's how lovely the service in care was today, we were able to get our son checked in online, submit paperwork and once that was done, immediately taken back to see the nurse, get vitals and attentive care and kindness for our little dude in his time of need. The space is really lovely, with colorful artwork, complimentary snacks and juice boxes, which was extremely helpful after getting him and we had yet to have lunch so a snack def helped my little hold down his hunger while we waited to wrap up todays visit. 4 stitches later to close his wound, they even had some free shows to watch on their tv which was very nice to allow our son to feel comfortable with these new faces and make a scary situation less daunting. They cleansed the wound, stitched him up and offered all the stickers! I am so grateful for their presence and look forward to future care with them should we ever need anything and have difficulty getting to see our sons normal pediatrician!

So grateful for this place. We have three kids and have been here more time than I care to admit;…read moremost recently, we visited them for a Saturday-night incident that required 9 stitches. The staff are great with kids and they saw us right away. Thank you!

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.

I had a very disappointing experience in the ER. Unfortunately, several of the male nurses were…read morerude and made me feel like I was a burden instead of someone who needed care. My ultrasound-guided IV infiltrated, causing unnecessary pain and frustration. Rather than acknowledging what had happened or showing empathy, I felt dismissed throughout my visit. After the IV failed, another senior nurse repeatedly pressured me to undergo another ultrasound-guided IV placement. I respectfully declined, but I was asked again and again despite my answer. By the fourth time I said no, the nurse responded with noticeable attitude before leaving the room. As a patient, I felt that my decision was not being respected and I was being marginalized. I understand that emergency departments are busy and stressful, but kindness, professionalism, and respect for a patient's choices should never be optional. Patients come to the ER feeling scared, vulnerable, and in need of compassionate care. Unfortunately, that was not the experience I had. I hope this feedback encourages improvements in communication, patient care, and respect for patient autonomy so others receive the compassion and dignity every patient deserves.

This emergency room team understands and operates with a sense of urgency. I like the set up with…read moreadjoining rooms to do an EKG and draw labs without having to see an MD first. The doctors and nurses in the ER were great. Very efficient and professional.