Avoid this place at all cost I walked into an empty emergency room. I asked them to see a doctor for my eye and I asked them what is the exam fee because I don't have insurance. The receptionist said she doesn't know. I waited for 10 minutes. they call me and I asked the nurse. When am I gonna see the doctor? He said he doesn't know nobody knows anything in this place and yet they expect me to trust that the doctors know what they're doing. I left 1 min after no one could give me an answer. Well I know one thing never go to Baylor again read more

I have been a regular here since coming to Cedar Park (Austin). The care I have received is always exceptional. The wait is usually pretty quick. This is a Primary Care and Wellness Center and you can be provided with referrals when needed. read more

You will get a lot of surprises from billing for this location. Oh, the best part, the billing department will "explain" or "help you understand the bill" which is another way of saying "we don't care what you say but screw you and pay us". read more

Walked right into urgent care and was seen right away, in and out in an hour. I really appreciated the kindness of the staff

Once I got in to see dermatologist, it was great... GLAD they didn't take my blood pressure because... There was a HUGE PROBLEM getting signed in... they had wrong ins on file... yet had verified on the phone when I made the appt that they WERE IN-NETWORK, but initially said they weren't with Golden Rule. After several phone calls, they confirmed they ARE in-network... Insurance debacle took longer that the actual appt with the dermatologist. I'll check my EOB CLOSELY.... read more

Everything started good. I went for a new patient establishment appointment & Jorah Murray APRN was super helpful & attentive at my visit. I had a few issues so she ordered labs. I had them done & insurance denied due to medical necessity. I mentioned it at my follow up visit & she noted that they would recode & resubmit to insurance. That never happened. I have reached out to the office multiple times since with no response. When I sent a message to billing I am told I have to reach out to the provider. When i send messages to the provider I get no responses back. I tried called & I got pushed to a voicemail & had to leave a message with no call back. My balance has now been sent to collections since it has been 6 months since my labs & I still can't get any response through the portal or a call back from the office. I Will definitely be looking for a provider elsewhere cause this office seems to not want to respond. read more

another update regarding their hours of operation. They keep telling people over the phone to get there anytime after 8 AM except the clinic doesn't open till 9 AM on Saturdays. And their website says they open at 8:30 AM on Saturdays, which is not true. Baylor, Scott and White get your shit together. Figure out your hours of operation. read more

My Baylor Scott & White physician of more than 10 years in Lago vista, Loren Fisher, has been the best PCP ever. However Baylor Scott and White, good luck at getting any appointment, ever with them. They are backed up three to six months at least. Some specialty clinics scheduling a year out. I have been a patient of theirs since 2007, never will go back. I am too old and too tired to even describe and explain their problems read more

Convenient care, but be prepared to wait. Open 7 days, plus they have labs and radiology onsite. Had a 2-hour wait on Sunday, which isn't ideal but expected. The nurse and physician assistant were attentive and helpful. read more

Fell off a ladder, injured my back in cronic pain. Came into urgent care at cedar park tx on 04/06)24.. I got here at 9:15 am did all paper work, Ive bern waiting for it is now 11 AM.. I was told 30 minuttes ago i was next in line 3 people have now gone in front of me. So if you are in need of Emergency Treatment I would suggest use your insurance somewhere other than CEDAR PARK TX URGENT CARE.. IF YOU WANT TO ACTUALLY BE SEEN IN AN EMERGENCY read more

Been here since moving into the area and have had different doctors with no issues with any of them. Referrals to other locations for specialized treatment without issue. Everyone here is kind and genuinely cares. If you are looking for a new doctor give them a try. read more

Baylor Scott & White Clinic - Walk-in Clinics Near Me - Cedar Park, Texas

Absolutely awful efficiency and care. I've been to the lab twice now, both times with a scheduled appointment for simple tests. I waited more than 30 minutes past the appointment each time. Unhelpful. Clearly they are understaffed or overbooking with complete lack of respect for their patients time. Not the type of healthcare system that puts patients first. read more

The doctors maybe good but hard to know if it takes over a year for follow ups on simple exams like a yearly physical. The office staff is incompetent and make mistakes with appts and have issue admitting their failure to provide make sense appointments. One of the worst places to go if you need to see a doctor .. you might never get to see one . They also stress elders out and do not know how to speak to them . Nitemare staff read more

I went to see a doctor for a non-emergency visit. It took a long time to get it scheduled, as they said they didn't get my paperwork. My doctor's office (who I have a good relationship with) had to fax it twice. The doctor I saw was fine. Nice and polite, but it was a quick 10 minute visit. Then the bill came. The doctor and "facility" bill you separately, so you'll pay double what you expect. It wasn't worth it, in my opinion. I called them to verify, and they said that all Baylor Scott & White clinics charge a facility fee. For what? Choose a different provider that doesn't charge you fees for no reason. read more

I've had nothing but good experiences with BS&W. I had a recurring problem with my feet and the doctors at my last office just blew it off saying it was arthritis. I went in to have my new doctor at the Cedar Park, Baylor Scott and White clinic look at it, and left with a referral to X-ray and podiatry. They took the x-rays before I left! My doctor listened and was responsive to my needs. I now have a diagnoses and know what my exact problem is. I like that if they don't have someone in the building, I can see someone at a different clinic. When I call, the person on the phone is courteous. Their online patient portal is easy to use and my doctor responded to my non-urgent message the same day, even though they tell you that they may take 48 hours to get back with you. I highly recommend Baylor Scott and White. read more

Horrible my 9 yo was left untreated for strep and ear infection. Was told by Katrina Powell PA-C there was no reason to to a strep test when my child had swollen glands and red throat. Don't go to Katrina Powell she's horrible read more

Absolutely the worst customer service. A phone agent told me I could drop my specimen by 5pm only to drive an hour to get there and find out they closed early. They available refused to help my 6 year old daughter and were exceptionally rude and told me she could wait in pain until Tuesday. read more

Tried to schedule an appointment as a new patient through their online portal but after in-putting all info, the portal never would complete the schedule. Constantly cycled. Only option was to back out where all data was lost. Tried several times with the same result. Not a good indication of a professional medical practice. Time to move on to another provider. Maybe they make lots of money but they won't make any of mine. Lost a patient because they have IT problems. read more

Beware. You will be MASSIVELY over charged for service. Not just a little bit. I mean 150 times over what you might expect to pay. TL;DR: What I could have done myself for less than $30, the retail charge was over $5000 dollars for a simple 20 minute procedure. My story. I have neuropathy in my feet, and an issue with toenail fungus in my big toes. So I went in to have the toenails removed permanently. This involves removing the nail, and using a q-tip to apply phenol to chemically cauterize the nail bed. This is a simple in office procedure and takes a total of maybe 20 minutes. Phenol can be purchased by anyone for under $30. As I said, I have neuropathy, so I need no pain killer. I've often pulled these nails out myself when they got too distorted. I do not advise this; risk of infection and such, but that is beside the point. None the less, I did not need any sort of numbing, but the doctor insisted upon numbing the area anyway. So I figured a bill in the $300 to $500 range. What I got was a bill for $4060.87! Insurance got a deal, and they knocked off 2030.43 in discounts. Insurance paid 822.60, as I have few medical bills, and I had to pay up to my deductables. Leaving me with a bill of $1,207.84. Was that all? Heck no. That didn't cover the doctor, who wanted $650 per toe, and with discounts and insurance, that came "down" to 413.88 So out of pocket, this was 1,621.72. Plus my Insurance paid $822.60 So a procedure in the doctor's office that took a total of maybe 20 minutes of the doctors time, an unnecessary shot to deaden dead nerves, pry off of the nail, and the application of a $30 agent with a Q-tip.... $2444.32 dollars (insurance + me). I could have done this myself at home for under $50. I was happy to pay a premium of some hundreds of dollars to do it professionally, but not THAT much. And keep in mind BS&W thought this was at retail a $5607.87 procedure!!! For 20 minutes + a Doctors office + doctors time + a piddling amount of medicine, bandages, and such. read more

Want to get ripped off? Want to be charged 10x your copay based on a "facility fee" for a basic office visit? Come see Dr. Blake Young at BSW! Dr. Young seemed competent enough, but the building he works in will charge hundreds of dollars extra on top of your visit, even if it's only for 5 minutes. They don't care about you. Go somewhere else. read more

Went in for "Free" Annual Wellness Visit. Verified at time of appointment that is was a free wellness visit. Was charged $145. I feel like I was robbed. I recommend ANYWHERE else. read more

Husband returned hm from out of town trip not feeling well. Went to clinic ...saw Nurse PA. She did swab for covid, flu, infections, etc.. said she would call next day with results and needed meds. It's been 2 days now and no one has called. When we call for results they say call us back in couple hrs or we will call you. No help for the sick ! Very Disappointed! Will never go there again!!!! read more

I like the docs and staff here (especially Gogulski), but the billing department sucks, they prescribed a hep a and b shot that wasn't covered by medicare and charged me $500 for it. HEB charged me $115 for the second dose (same shot). Simply a flagrant rip off. read more

My husband and I received 2 bills each for our visit to BS&w, one for the PA and the other for the clinic, they totaled 500.00. I had a sinus I section and my husband needed a referral. We will never go back! read more

I needed to see an Endocrinologist asap. I called to scheduled with Dr. Burney. My initial contact was with a very nice lady who told me how to have my referral sent. My PCP faxed it to BSW 3 times. They still didn't get it and gave possible reasons why. After checking and re-checking there is no way they didn't get the complete documentation needed. I called yet again to check and this time the person with whom I spoke with was so condescending and not helpful. At the time this began there were options for getting it soon. Now, there aren't. Thanks, Baylor Scott & White! Now I get to see someone in late July! You all need better a better referral system and more empathetic customer service. read more

Know before you go, this walk-in clinic bills like an emergency room visit. It was explained to me that it's because it's affiliated with the emergency hospital next door. Walk-in visit for flu diagnosis over $400 after discounts. read more

Laura Williams is not a good doctor. She misdiagnosed my wife for years . We went to a good doctor and she was diagnosed quickly and started treatment. read more

My husband and I have been using BSW for 6 years now and have been very happy with them until this last visit. My husband went to the Cedar Park clinic for knee pain that he has had for years. His doctor from the BSW Northwest clinic recommended he get a cortisone shot and have it done here.Today we got the bill and like many others he was charged a $198.00 facility fee. That was upsetting as I have been to this clinic many times and have never been charged a facility fee, but the real kicker is he was charged $1500.00 for a specialty room to receive the shot. Now just to be clear, they didn't put him in a different room, he stayed in the same room the nurse originally took him to to see the doctor. It's beyond me how a clinic can change $1500.00 for this, oh and to top it off, he didn't see a doctor but a P.A. Unfortunately with practices like this we will need to find a new doctor. BSW you should be ashamed of yourselves. read more