The nurse practitioner is awesome. She's kind and professional. They always fit me in and I feel…read moresafe, comfortable, and we'll looked after.

I scheduled a Covid test online. When I arrived, they told me to come on in. The staff was very…read moreprofessional and efficient. They got me right in and right out. My only complaint would be that they offer rapid testing but do not actually have that available. So the results take a few days to get back. The place appeared very clean and sterile.

Care quality is excellent…read more Office manager completely nullifies that by being absolutely one of the rudest people ever. I have been going here 7 years. No more. Medical office people have degenerated almost unilaterally into the most non-compassionate sadists in any profession, ever. Until medical professionals realize this severely comprises medical care, I will be interviewing the office staff as scrupulously as the physician. When you are in distress and pain you deal FIRST with the non-med staff. Most, like at Cornerstone, are abysmal.

I have always had nothing but positive experiences with Cornerstone Primary Healthcare. Dr. Melanie…read moreand Team are absolute angels. I have been going to Cornerstone for the past 4? maybe 5 years.. and have always had the best of experiences. Dr. Melanie is so incredibly professional and will never give up on you no matter how many health issues you have, she is going to help find answers. THE BEST OF THE BEST! I absolutely love them and will never go to another walk in clinic again. 10/10.

They were able to see my mother right away about her cut in her lower leg. They were very…read moreprofessional and friendly. They took our insurance for payment and only had to pay urgent care copay.

Embarrassingly poor service and concerning behavior that, from my perspective, felt discriminatory…read morein nature. My friend sustained second-degree burns a few weeks ago after a Starbucks tea lid popped off as he picked up the drink while getting out of the car, and this urgent care happened to be the closest option available. During the initial visit, the experience was fine. We saw a male doctor whose name I unfortunately do not remember, but the interaction was normal, professional, and friendly. We later had two follow-up appointments. The first follow-up also went smoothly with a blonde female doctor wearing glasses who was pleasant and professional. Unfortunately, the second follow-up experience was completely different. A blonde woman with glasses who appeared to oversee the front desk was speaking loudly across the room while requesting patients' personal information. At one point, she had two people at the desk simultaneously asking both individuals for personal information. My friend became very uncomfortable and later said "the lady gave him a headache" because personal questions were repeatedly being called out loudly, and people often seemed confused about whether she was speaking to them, having to repeatedly ask, "Are you talking to me?" In a medical setting where privacy should be expected, this felt highly unprofessional. Additionally, a heavier woman repeatedly came to the front desk to ask the receptionist if she was okay, but only when I, or another Black woman nearby, happened to stand near the front desk for any reason. I never spoke to her directly and never even interacted with her personally, which made the repeated behavior feel uncomfortable and unusual. During this follow-up, another doctor (an older blonde woman with glasses) entered the room with an energy that immediately felt aggressive. She seemed dismissive of my presence as a support person and spoke loudly in my friends face while examining his skin. We have photographs of the burns, and the skin was still visibly sensitive and partially raw in areas. Despite this, she stated that it looked "completely healed," even though the area remained sensitive enough that even wearing a shirt over it caused discomfort. We also received guidance from a family friend with experience working in a burn unit who advised continuing to keep the area covered and lightly bandaged until the skin had healed further. Hearing that the injury was "completely healed" despite what we were still seeing and experiencing created confusion and concern. What made the situation even more uncomfortable was the atmosphere surrounding us. The doctor, nurses, and receptionist were laughing loudly and made inappropriate comments implying that I was acting like my friend's mother, when in reality I was simply there because he experiences anxiety in situations like these and wanted support. It felt uncomfortable having our friendship perverted through assumptions and sexual jokes. This occurred after I simply asked for a receipt for our payment, which seems like a completely ordinary request. I remained quiet and respectful throughout the visit, yet I felt subjected to inappropriate comments and uncomfortable looks. As someone who has dealt with inappropriate jokes and assumptions in the past, the experience was personally upsetting and brought back trauma. What concerned me most was not simply the humor itself, but what felt like a lack of judgment and emotional maturity in a setting where patients are vulnerable and trusting healthcare professionals with their care. In healthcare, professionalism, awareness, and sound judgment are essential because patients should never leave feeling ridiculed, sexually assaulted verbally and emotionally uncomfortable. Overall, this experience was disturbing and disappointing. Healthcare environments should prioritize professionalism, patient privacy, respect, and making patients feel safe and heard. Unfortunately, that was not our experience. Please use discretion if you already struggle with anxiety, past sexual trauma, or place a high value on privacy, professionalism, and feeling respected while receiving care. God bless.

Disappointing. The discourteous service, rushed exams and lack of interest in patient well-being…read morereally shows. Unfortunately the little clinic has been on a steady decline for years.

As Julia Roberts, once said, "Big mistake. Big. Huge."…read more First, it's the size of a closet. There is a tiny waiting area right by the door where the self check out is. It's cold and flu season so it's full and for the first twenty minutes I'm standing in the walk way of the self check out. My appointment was at 2:20. I got their early to try to check in. Their kiosk was broken and I had to stand there and wait for the receptionist to sign me in. It was 3 before I was actually seen. I know usually you have to wait a little after your appointment time, but when I got in there I knew there was no good reason to have waited as long as I did. The NP, Christie Carr, had zero social skills. She gave me a flu and Covid test and they were negative, but then she said since it's been less than 24 hours since symptoms started, it was probably wrong. Okay. Why did you even give me a test then if you thought it wasn't going to be accurate? Then she said she thought it was "probably flu" but couldn't tell me even an approximation of when I wouldn't be contagious anymore if it was flu. I've had the flu before and I've had an upper respiratory infection. I told her I thought it was an upper respiratory infection and that I needed a steroid pack or something. She said she couldn't gI've met a steroid pack because that might make it worse. She said just take OTC meds to treat symptom. When I asked her what she recommended she couldn't even tell me that. I have never been to a clinic where they didn't at least recommended something to get from the pharmacy isle. She just said there was nothing they do or give me. The only thing that happened from me going there was that they took $25 and over an hour of life away from me. More than that, I was hurting so much and was so frustrated that I started having a panic attack on the drive home. I had to pull over because I couldn't stop crying. I have never posted on yelp before, but if at least one person can avoid the same experience I had, at least something good will have come from it. I should have left with some hope of feeling better but instead I felt worse off than before. NEVER go to this location. There are plenty of other walk in clinics and plenty of other little clinics. This one needs to be shut down.

Outstanding CARE. Excellent Quality, Office experience fast and thorough!…read more I was greeted by the receptionist who treated me with kindness and respect. She helped me complete my log in and made me feel so comfortable. When my Cyndi returned, the receptionist told her I would be out in 10 minutes. The next 2 nurses who helped me were outstanding. Checked my vitals, tested for Covid and administered a steroid injection. The NP Robert Branson was the frosting on my AFC Health Experience Appointment! NP Branson took the time to explain my condition and what my recovery would require from me and my allergy Medications! I firmly advice everyone in Hendersonville to take advantage of AFC for all your medical needs. Ciao Ronnie!

NP Robert Branson has the worst personality and clearly in the wrong field. I was at appt for…read morephysical and he asked when I was going to see psychologist to deal with issues so I can quit taking anti anxiety med. ARE YOU KIDDING ME??? Clown!!!! My hormones cause my anxiety and this is what he focuses on during a routine physical? Shame on him and AFC.

All the 5 star reviews are warranted! This after-hours walk-in clinic is a godsend for children of…read moreSumner County. Staff is courteous and efficient. Everyone we encountered, patient registration staff, nurses, and doctor, were kind and knowledgeable. Clinic was busy when we were there and we were still able to get out within a hour. I've waited longer for a scheduled appointment at my son's pediatrician office. When the pharmacy didn't have my son's prescription, I was able to call the clinic at their closing time, speak with the doctor, and get the prescription changed immediately. This customer service is appreciated and hard to find in the healthcare system. Thank you, thank you!

Absolutely wonderful! I walked in with a child having trouble breathing. They immediately came out…read moreto the waiting area and assessed him. He was taken directly to the back and treated within minutes. They were very concerned about him. They went above and beyond to treat him. In the end, we had to be transferred to the er but they ensured every was set up for a smooth transfer. They sent us with extra diapers, drinks and snacks. They took care of the whole family. I was thoroughly impressed with the care and the heart shown by this practice!! Highly recommended!!

my wife and i had a recent appointment with leavitt family medicine. wonderful experience again,…read morethe staff was very knowledgeable and easy to communicate with. we are so happy we chose dr. leavitt and his staff to be our primary physcian.

I've tried to give this office multiple chances, but unfortunately the experience has been…read moreconsistently frustrating. Appointments don't seem to mean much because I'm always left waiting well past my scheduled time. If you need a prescription refill, don't expect it to happen after your appointment unless you call and remind the office. That shouldn't be the patient's responsibility. There also seems to be constant turnover among the nurse practitioners, so it's rare to see the same provider twice, making it difficult to build any continuity of care. During my visits, Dr. Levitt has often remained several feet away while assessing me, which has left me feeling like my concerns weren't thoroughly evaluated or that I received much of a physical examination. The only bright spots have been Tiffany, the nurse, and the wonderful woman at the front desk who collects the copays. They have always been pleasant, kind, and professional, and they stand out in an otherwise disappointing experience. My last interaction regarding a prescription refill was with Holly, and it was the final straw. Based on that conversation, I felt that she was not truthful with me about my prescription, spoke to me in a condescending manner, and seemed intent on provoking a reaction instead of helping resolve the issue. It was one of the most unprofessional interactions I've had in a medical office. AND THEY DID NOT EVEN SEND OVER THE PRESCRIPTION THAT I NEEDED FOR THAT VISIT!!!!! Overall, the office feels disorganized, communication is poor, and the patient experience has been consistently disappointing. I hope the practice takes these concerns seriously because patients deserve timely care, better communication, and to be treated with professionalism and respect.

Scott and team are first-class and care deeply about the health and longevity of their patients…read more He's helped me tackle genetically high blood sugar and a range of hormone issues. I drive from Mt Juliet weekly because I know I will get the highest standard of care here.

This place specializes in men's care and I couldn't be happier with the results. Top notch service…read moreand professional no matter who you see. I feel more alive than ever. Highly recommended.