I dropped something heavy on my foot. Oh, it hurt, but I figured it would soon be fine. The next…read moremorning I saw that it was not getting better and a multi-color bruise was spreading all over my foot. The pain was there, too, so after a couple of days, I went to the walk-in clinic. It was about 5 PM and there were only a few folks waiting. I like that the waiting room has two sections - one for sick people and the other for "well patients." If you are well, are you a patient? But, I saw what they meant. I was processed quickly and a nurse took vitals. I go to Centennial Medical, but the computer had my meds up to date. I didn't realize that records could be accessed like that, but it could save your life if you were taken by ambulance to a hospital different from your system. Soon Dr. Corey Batson came in, made a few pleasantries, poked the swelling, and sent me for an x-ray. In a few minutes he told me that I didn't have a fracture (though an official reading would be there in 2 hours), messaged a prescription for a salve, and sent me on my way. Total time about 45 minutes. The lobby floor gleams, people are friendly and seem to know their jobs, and it was quick. I am glad I went there and would recommend it for those types of illnesses or injury where a walk-in clinic makes sense.

I visited the Vanderbilt walk in clinic near my home on Sunday morning with a fever of 102.4 (I…read moreNEVER run fevers). I had a horrible headache & my throat felt like it was on fire! I also noticed an unusual sharp pain in my lower left abdomen that seemed to appear at the same time the other symptoms started. I knew something was wrong, hence the reason I chose Vandy walk-in-clinic. I have insurance & was charged $100.00 even though my Insurance card said "Co-Pay $25 Urgent Care" 1st Red Flag! The MA that took my vitals had a bad attitude & acted like I was a bother to her bc she had to work on a Sunday morning. They did a quick urinalysis. When the female PA entered the exam room, she had very little eye contact & asked the same questions the MA had just asked me! The PA had her face in her laptop, typing, for the majority of the appt. I explained that my throat hasn't hurt like this since I got my tonsils out as a young child & It prevented me from sleeping, hurt to eat, drink & even swallow. I mentioned my headache being pretty bad & thought maybe it was due to my unusual fever & BP being elevated from the pain. I purposely pointed out my lymph nodes near my throat felt swollen hoping she would check for infection. She quickly shined a light in my throat & checked my ears. She did NOT feel for swollen lymph nodes. She did however examine the pain in my lower left abdomen & asked if I had a recent colonoscopy! (Yes, I actually just had one 2 months ago!) The hands on, "physical exam" was very quick & very limited! She sat back down in front of her laptop & to my surprise said, if you hadn't just had a colonoscopy, I would suspect diverticulitis! Your urine was perfectly clean, no sign of a kidney infection etc. Even more disturbing.. she said she recommends me going directly to the ER & having a CT of my head done to rule out a possible Brain bleed!! (I chose a walk-in clinic so that I could avoid sitting in an ER for hours). She said she could have a blood test done there at the clinic BUT the results would take longer to come back & the ER would get them back immediately! I asked how MUCH longer for the results if I got the blood test done while I was right then & there? she said "oh, not until tomorrow & I'm not working tomorrow!!" (wait, WHAT? So, she's the ONLY medical professional at the Vandy clinic that can read a blood test result??). I left that office feeling less than impressed & surely didn't feel ANY relief as to why I was running a fever, throat on fire & a pounding headache! After thinking about it all evening, I called the Vandy clinic the next morning & expressed my frustration with the medical staff during my visit the prior morning & they suggested I come back in. When I checked in, the gentleman asked for my insurance card & without hesitation said, that will be $25. I explained I had just been charged $100 the morning before & he pointed to my card & said, no, it says right here.. "Urgent Care Co-pay $25" The individual at check in the day before just didn't take the time to READ! Infuriating! The MA & PA that I saw on Monday were 100% better & the PA immediately ran a Strep test & a Covid test & explained EVERYTHING to me. I waited the few minutes for the test results & he came back in with the results of my test that I did not have strep throat but indeed, did have the new strain of Covid "razor-blade strain", which explained my throat hurting so bad! This explained the fever, the headache etc. He was kind, professional & direct. I am so glad I called & went back in the following day & left with a diagnosis.

Just moved to Nashville and was looking for a quick care - apparently CareNow is all they got…read more Looked at the reviews and just about all of them were not that good. Decided to give this location a try. I was a walk in on a Monday and arrived around 11:30am and I was the only one in there. Filled out to form on my phone and they saw me immediately. Also, my insurance card says $20 copay for quick care and that's what I was charged. Anyway, took me back and did my vitals and then the provider saw me and squared me away! Idk if it was the time of day or my insurance or what but my experience was great! No insurance issues! No wait time! Would definitely come back! Hopefully it's the same for next time!

These people are thieves! They charged me twice when I was only responsible of a portion of the…read moreservice received ( only 50%). Due to the emergency I was not carrying my health insurance. After providing my health insurance they have given me bullshit excuses for not refunding my credit. My health insurance requested valid codes and they haven't received anything since September. They will charge your credit card without your consent. It's November 16th and I am still waiting for my refund since September. I will never return to this place. These people are not professionals and don't honor their word. Horrible!

Complete Waste of Time. I was looking for a Primary Physician in the area for a regular checkup…read more Between the long wait times (doctor came in an hour after my scheduled time and did not acknowledge it), lack of results (they don't tell me anything about my health), and general awkwardness (doctor sat me in a chair in the hallway, went into an office around the corner, and proceeded to talk to a nurse standing in the doorway about what to tell me) - I will not be recommending this clinic to anyone.

I am visiting relatives in Nashville and my insurance is out of network at most places here. The…read moreperson at the front desk here insisted that I was a "Medicaid patient" and couldn't be treated by them, even after I offered to self pay if my insurance was out of network. To be clear, I am 100% not a Medicaid recipient in the first place. I drove over to Vanderbilt Health on White Bridge Road and didn't have a single problem when I offered to self-pay. Very disappointed with how I was treated at Complete Health Partners and would never go back there again.

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

jessica and the team here are first class! I had to come here 2 times in 5 days with two different…read morefamily members. I won't go anywhere else for Urgent Care needs! Highly Recommended

I've had the flu three times this year. Unreal. Every time this CareNow location has been great!…read moreThey honor the wait list. The providers are very warm and also knowledgeable and professional. I have not a single con to add my pros!

This place is awful. I had appointment and still waited 2 hours to see a NP. I thought this would…read morebe quicker than ER. Understaffed, slow, awful.

Absolutely atrocious! Waited several hours after being told the wait would only be an hour or less…read more Went in to get antibiotics for a sinus infection and pesky cough. The Doctor proceeds to tell me "We don't write presriciptions for antibiotics, We only give out antibiotics if you have Pneumonia, Brocnhitis or strep". Any idiot knows you're supposed to take antibiotics so you don't get the aforementioned. Big Surprise I would need to take X-Rays and series of other unnecessary expensive tests. This is my 3rd experience with Vanderbilt acting in an unethical money grabbing manner. I did get a second and third opinion as I had never heard anything so stupid. A proper reputable medical professional who gave me the prescriptions I needed was appalled at was a told by the clowns at Vanderbilt and confirmed they were just scamming me to spend money. Vanderbilt = Money over peoples health. I do have an onset of Pneumonia and Vanderbilt was not willing to help until I was sick rather than treating the infection I already have to prevent it from escalating. Unbelievable. I'm sure they will send my insurance company a $400.00 bill. I won't get into the details here, but I had the same experience attempting to secure a primary care provider at Vanderbilt. I went in healthy simply to meet the doctor and was coerced into spending money on tests I didn't need. I told them I had just had that panel of blood work done and knew I was not in any danger. After tests came up confirming this, they still tried to blow smoke up my rear end and convince me that I needed their help and monitoring. Everything they told me was out of alignment with the medical specialist I was seeing and in fact not scientifically sound. Stay away from these facilities . The most overrate name in medical! I'm sure government and Pharma funded judging by the amount of misinformation, fear mongering and bullying. Advocate for your own health, today these medical offices are no better than used car sales stores and shady auto mechanics. Buyer Beware

Terrible experience, went in for a simple covid test, I received what I believed to be a false…read morepositive test from a different facility and just needed to get another one, was told they do not do return to work testing. Didn't need this for work, just wanted to have another test done because I felt fine, was also told since I didn't have symptoms they couldn't do one either even though I had gotten a positive test. Ridiculous excuse for a health clinic.

I booked a same-week appointment for a lingering sinus infection instead of waiting it out. We…read moresettled on a treatment that started helping within a couple of days, and the office had the kind of easygoing atmosphere that made the visit feel surprisingly low-stress.

I have to say, Dr. Carrier is really good and combined with Amy who helps in the office. It's…read morereally a winning team and you get great medical care and great customer service. I cannot recommend them enough.

I have been seeing Dr. Wei at Edmondson Pike Family Practice for years, and I see Eric whenever Dr…read more Wei is busy or unavailable, and they are fantastic! Both are attentive, friendly, and really take the time to listen to all my concerns. I appreciate how they both consider my needs when creating a treatment plan, making sure I feel comfortable with the approach. They're knowledgeable, easy to talk to, and truly care about their patients. Highly recommend!

I used this clinic for about 4 years. Whenever I visited, I always got good service in clinic…read more Additionally, it is nice to have a walk-in clinic. But avoid their lunch hour as they completely shut down and you'll wait in the parking lot. Heaven forbid if your have a medical need during their lunch hour! Times when I have called on the phone, my experiences have been less than satisfactory. If I requested some record or document to be sent to me, I never received it. If I requested a a record to be faxed, it was never received. If I left a message for a callback, I never received the callbacks.

I absolutely loved this clinic! I walked into Kroger, signed in, and was able to see the nurse…read morepractioner within 5 minutes! They were extremely thorough, friendly, knowledgable, & impressive. I suggest this to anyone in the area! I will definitely be back

I require vitamin B12 injections for a likely metabolic condition they refuse to test me for, for…read moresome reason. A previous doctor over prescribed an oral antacid leaving me with no ability to utilize vitamin B12 in the normal way. They prescribed a placebo or a lower dosage or a lower quality product and then refused to prescribe any of it again for no reason as it is a water soluble vitamin leaving me in horrific neuropathic pain. I will now be forced to order it online at great expense for absolutely no reason other than their desire to gatekeep healthcare. In fact they seem to find my pain hilarious. Literally laughing at me as I left in utter terror and hopelessness. I have to have this to survive. I have no choice of if I choose to remain employed and functional. I felt like they were accusing me of lying when I was not lying. Because of their dishonesty I missed several important deadlines that have affected my life in permanent and detrimental ways. Now the nurse or whatever she is (Annie? Sp?) has called me at my private residence and argued with me, interrupting me SEVERAL times to tell me that I don't know what's going on with my own body when I do and that my levels are too high when any search of the Internet would show that they are supposed to be and for someone with my condition this is completely normal. TOTALLY UNABLE TO LISTEN, BE RESPECTFUL OR KIND AND DEEPLY ARROGANT. The conversation showed that she not only didn't read my chart, she did not confer with her colleagues who knew my history or understand the issue at hand AT ALL while professing to be able to implying I must be some kind of an idiot. At this point if I could rate NEGATIVE five stars I would. Pretty sure if you actually want to die, this is where you should go and you should definitely see Annie.

I love this location of The Little Clinic. All the staff is friendly and attentive. They care for…read moreyou and why you are coming in. I have come in for rapid COVID test. I brought my son as he needed one for daycare and they were so sweet and helpful. And now I had to have one to show negative for an event I am going. Both Ashley and Jennifer were sweet, attentive and helpful. I definitely recommend this clinic for adults and kids!

I was at a local urgent care when after I paid the co-pay was informed they didn't have flu tests…read more Another patient in that office told me about the Little Clinic so I went online and made an appointment within 30 minutes. The young lady at the front desk was courteous and let us know we would have a few minutes wait. Within 10 min, they called my granddaughter back and had her tested for strep, flu, and Covid. I'm skeptical about certain testing and the PA was professional and respected my wishes regarding them. Albeit a convenient stop for quick visits, this ISN'T an urgent care and the co-pay was cheaper than the other facility. WIN-WIN. Thank you ladies for the professionalism and quick turn around to get my girl home and in bed.