Staying out at Tall Creek Lake my best friends car wouldn't start one morning. The kind service…read moremanager? immediately sent one of their guys out to the lake to check out the problem which ended up being a bad battery that required replacement. He gave us a jump then we followed him into town where we chatted with her while the battery was swapped. The whole experience took less than an hour. And my best friend said the cost was very affordable. Highly highly highly recommend them.

We are so grateful for this wonderful shop. The staff were so friendly and helpful. Our van broke…read moredown on a Saturday driving home from Florida. Heartland was closing but they offered to stay late to fix our van for us. They are the best!

Thank you to Lucas! We were traveling through Anna and we noticed our truck needed an oil change…read more Lucas was our service person. He carefully checked our vehicle, providing a detailed report with pictures and videos to explain what we needed. We bought this truck in 2023. We felt as we received expert service, very professional. We were confident to drive home during the holidays because our truck had no issues. We had our truck back by the afternoon. We highly recommend Martin's Auto Service.

Ever since my previous truck rusted away from road salt and brine, I've been looking for someone…read morethat would apply some kind of rustproofing coating to my new to me truck. After seeing a comment about NHOU Oil Undercoating, I did a search and found that Martin's offers it. Made an appt. and had it applied today. I am well pleased with how much better it looks underneath my truck with the black coating! I'll definitely be back when it is time to have the coating touched up. And I have to say, that is the absolute neatest, cleanest mechanic shop I've ever set foot in, and Jonathan Waller was super nice, courteous, and professional!

These guys were super fast, very considerate, and gave me price estimates that seemed fair, even…read morethough I didn't end up getting my vehicle repaired. My truck broke down on the freeway near Vienna as I was headed from Nebraska to Atlanta. I had it towed to J & J, and Adam told me right away it was either the clutch or the transmission. Adam gave me a ride to the hotel down the street, since I was planning to wait for an estimate to see if I could afford to fix it. Even though it was late in the afternoon, they got it up on the lift and started assessing the damage. A few minutes after I checked into the hotel, Adam called me to tell me the transmission was toast, and he was hoping I could get my money back for the room if I planned to leave town right away, which I thought was very considerate of him. Instead I stayed in Vienna for the night, and Adam even found someone to buy the remains of the truck off me before I left town. The whole breaking-down-in-rural-Illinois thing wasn't pretty by a long shot, but it could have been a lot worse if Adam hadn't helped me out.

My daughter and I were driving from Kentucky to Georgia, when something fell off the bottom of my…read morecar as I was driving (metal plate - skid plate) on the interstate. I was 6 hours from home so not near my contacts or mechanic. It was pouring rain so difficult to determine issue but after researching, I should not drive until it is fixed. I called my aaa, they said they could only do a tow, but all I needed was a 5 minute easy fix. My sister in WKY found this guys contact info, I called him, he was on his way from Nashville and drove straight to us. He knew over the phone what it was and assured me he could fix it, so we instantly felt relieved. He was very professional, he pulled behind my car and had caution lights on his truck, so finally cars were avoiding my lane. Price was very affordable. I have saved his info in case I need to call him again as I drive in KY often. He was a lifesaver that day and saved me days of headache from possible tow out of state.

They did return my call and I provided them with all the information they needed. Unfortunately, I…read morenever heard back from them.

Had put diesel instead of unleaded in my truck. I went to this place and they charged me 1100.00 to…read morefix it. First I can't put fuel in my truck but at a snails pace, then I start using oil. This is the only shop that had opened up the engine. I called him and he recommended trading the truck in. What a bunch of crooks.

I love these guys. I always get my car back sooner than expected for less than I expected. They are…read morealso always polite and kind.

Gator is great and service is awesome! Karen is very knowledgeable, professional, and thorough!!…read moreShe has good customer service and knows what she is talking about. The only con is the length of time it takes, but if you want your car fixed right, and you are going to a good person, expect a wait since everyone else is going too. The price was very reasonable as well, and whatever quote Karen gives you, expect that or even a tad lower.

Gator Automotive deserves 10 stars! It is so wonderful to be able to trust a group completely with…read moremy vehicle! I asked Karen to help me keep my high mileage vehicle on the road and she has done so by advising me on upkeep and maintenance, which she charges me a very fair price to do - and do RIGHT! This 2009 vehicle has nearly 275K miles and is still going! Thank you Gator Automotive!! Karen and her employees are always pleasant and seem so hard working! I recommend this group to everyone!! Amber P

Best tire shop in the state of Illinois! Sat on the side of the rode for 2 hrs waiting on the…read more"other tire shops" just for a spare. They never showed! Finally found D&R...they were there in 15 minutes. Hooked us up with a whole new set of tires for our van, threw in a spare and had us back on the road in under an hour to a motorcycle event in Milwaukee. Good folks and good conversation is always an added bonus. Thanks dudes!

Straight shooter. Reliable. Went above and beyond on his day off to handle my grim situation of…read morehaving my vehicle break down 600 miles away from home.

They're upfront with your pricing and repairs , I highly recommend Graham's for your auto repairs.read more