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Vienna Glass Co

4.5 (13 reviews)
Open 8:00 am - 4:00 pm

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5 years ago

amazing job from Mr. Nawroz he is the best :) thank you for your phenomenal experience

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Review Highlights - Vienna Glass Co

From the initial greeting from Karen to the consulation with Nathan, we were treated professionally.

Mentioned in 2 reviews

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Lowe's Home Improvement

Lowe's Home Improvement

2.6
(75 reviews)
$$

Alice, the customer service lady working at the Return and Pickup service area, goes beyond…read morecourtesy, friendliness and doing her job well at Lowe's. I went in Lowe's to pick up a robot vacuum I had ordered online. It was a Christmas gift to my aging mother. The weather that day was pouring down rain and windy. I was worried about the appearance of the gift if it got too wet so I asked her if they had a shopping bag to protect from the rain. She said the robovac won't fit a regular sales bag but maybe a trash bag she had. It was about the size of a kitchen trash bag but wouldn't fit. She knew the weather outside was bad and I had told her it was a gift to my mother. Alice then looked and found a large plastic leaf bag. It fit luckily, thanks Alice. This kind of individual service and attention is rare nowadays but lucky for Lowe's and it's customers, they have Alice in Returns and Pickups.

@Lowes -- is this how you treat an 89 year-old customer?…read more My 89-year-old mother paid Lowe's to supply and install new carpet. The crew (a Lowe's subcontractor) left an ugly, visible seam where two pieces were joined. She asked Lowe's to fix it. They made her send photos, forwarded them to the manufacturer, and the manufacturer's verdict was clear: the carpet must be REINSTALLED. So what did Lowe's do? Sent the same contractor back out -- who didn't reinstall anything. He tried to pound the seam flat with a hammer. A hammer. On carpet. For a 89-year-old woman who just wanted what she paid for. Do better, @Lowes. #Lowes #CustomerService #BadService

M3 Renovations

M3 Renovations

4.7
(60 reviews)

Exceptional from start to finish. Their team is professional, detail-oriented, and seems to operate…read moreat a very high standard. Communication is always transparent and consistent, and they really know how to pay attention to even the smallest details. Highly recommend!

We decided to give them a try despite some reviews stating that this company led them on so the…read morelady came out for a consultation and took measurements, along with a video. I asked what cabinet distributors they used and she couldn't give me a name, she said they use many. I then asked what the difference would be between getting a particular cabinet color (not knowing what my options were or what would be in stock without a company name), and she said custom vs semi custom are just words and that it's all pretty much custom so it wouldn't make a difference. Upon asking a few more questions, she proceeded to tell me "I'm not sure if you saw, but our company has almost a 5-star review and that's almost unheard of". I didn't know what to make of it, but considering what some of their reviews mentioned, I felt as though we were going to get the same treatment. She said she'd get back to me by Friday with a quote and a visual of the kitchen updates-- it was Tuesday that day. We gave her a call that Friday afternoon to follow up and she insisted that the cabinet company was taking a while and that she'd get back to us by Monday the latest if not over the weekend. We waited and got nothing so my husband called her the following Wednesday without ever hearing from her. She continued to reassure us that she hasn't forgotten about us and that she'd get back to us by Monday for sure. It's now been 21 days and we got no updates or any communication from them. It's clear that this is a pattern for them and I'd advise someone looking to get work done by someone reliable and honest to look elsewhere.

Vienna Glass Co - buildingsupplies - Updated June 2026

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