My wife and I procrastinated to the last minute on taking a tour to El Yunque. I called the number…read morefor Pandora Tour at 9:45pm on a Monday, expecting to get a recording that I was out of luck. Instead, Eddie of Pandora tours answered the phone as cheerfully as could be and then proceeded to tell him that he could do a tour for the following morning. Eddie staying in touch with me via text and was waiting for me and my wife and kids in a very nice van the next morning outside my hotel. Eddie had water and bananas for us and was an incredible wealth of knowledge about Puerto Rico, it's history, geography, and especially it's ecology. My son and daughter were a challenge for Eddie as my son has a hard time focusing and my daughter is very shy. Eddie was able to get through and interact with both of them during the course of the tour. Eddie took us the the El Yunque rainforest, first to the visitor center to see a few things in the museum and watch a great video about El Yunque. We then proceeded down the most popular trail and down to La Mina falls, which was in a word, "awesome." The water was so fresh, it actually felt like it gave me energy. The trail was a bit of a challenge, but we all handled it well, especially the kids. We also went to the Yocahu Tower to get a breathtaking view of the forest and we were able to see all the way down to the coast. Finally, we stopped at La Coca waterfall for a great photo op! On the way back to the hotel, Eddie must have read my mind, because he answered a question right as I was about to ask it, and took my family to the best locals BBQ joint in San Juan for a quick bite to eat. He certainly didn't need to do that, but he took the extra time, since he could tell we were hungry. All in all, Eddie is a class act, incredibly knowledgeable, and I came away feeling like we made a new friend here in Puerto Rico. Skip anyone else for this tour...go with Eddie and Pandora Tour Puerto Rico. You will not be disappointed.

**This is a fairly long review - but highly informative!**…read more I booked an El Yunque hike with Pandora a few months ago based on some reviews I had read - and my wife and I are glad that we did! Our driver (and owner of the company) was Eddie. I got a couple of follow up texts and emails from Eddie confirming our pick-up time and a text 20 mins before we were supposed to get picked up...gotta love that follow up! We started out for the hike about 10 mins earlier than expected. We were supplied with water, soda and fruit for the trip. Along the way, we were given a lot of information - current and historical - on the areas we were driving through and the island in general. Once we got there, we watched a video on the rainforest that really tied together the information we had received on the ride in. We then trekked it up the mountain in the van until we hit the trailhead. The hike from the La Mina trail was amazing! So many photo-ops, plus there's a waterfall (wear shoes good for hiking and water of you're going to swim). The trail was mostly down-hill and paved....but it was closed at the waterfall, so the walk back was uphill and a little rough. Don't let that deter you ....We wouldn't have traded the experience for anything! After the hike and more photos on the way down the mountain (which lasted about 90 mins total), Eddie took us over to a local eatery near the airport...the food was great and cheap (even if we got the world's worst waitress! LOL). After lunch, we headed back to the hotel. Eddie asked us what we were getting into the rest of the day, so we told him we were headed to Old San Juan for the afternoon. Eddie offered to give us a ride down there (which we gladly accepted). He allowed us time to go up to our room and change before we left. He picked it's up in his personal car and drive us over...still giving us great information about the island, and also life - advice we will surely cherish. He left us near the docks - and I must say, it was a little sad ending our time with him. It was like being with an Uncle you haven't seen in a while. He really takes care of people, and seems to genuinely enjoy what he does. He puts a lot of hard-work into perfecting his craft as an excursionist and it really shows. I know it has already been said in another review, but we honestly do feel like we have made a friend in Puerto Rico, and will definitely be calling WHEN we come back! Thank you very much for your time today, Eddie...We thoroughly enjoyed it - you made our vacation extremely memorable and special!

The plan was to visit Culebra…read more We had a great 40 minute bus ride from Condado to the Fajardo Safe Harbor for a pleasure boat ride for 20 post wedding guests. We arrived on time and we were warmly greeted by the captain and 2 crew. After a basic safety briefing we charted out towards Culebra in overcast weather. Instead of Culebra we settled on the uninhabited beach of Caya Luis Pena before Culebra with crystal clear waters in about 20 minutes. The waters were translucent clear turquoise and beach sand was pristine. Water temp was around 79-80F. Weather was overcast and comfortably cool. They laid out a simple light sandwich buffet for lunch with beers and tropical cocktails. Snorkeling, swimming and relaxing for a few hours, we spotted small schools of fish and a very cool bachelor Stingray circling looking for scraps. Crew was incredibly friendly and helpful and everyone enjoyed the short beach visit. The return trip was much smoother and after jumping back on the bus we were able to stop by a bbq joint for coconuts and fried stuffed empanadas.

Rented the zodiac style inflatable motor boat for 90 minutes with my son. They require a guide in a…read moreseparate zodiac who was a cool guy and a good idea as this area has some boat traffic including cruise ships and large yachts including Amazon Boss, Jeff Bezos. We enjoyed the zip around San Juan harbor and stop to swim. $165 for 90 minutes. Boats are in pretty good shape. They have organized departure times in this Sunday we're 10:30am 1pm and 3:30pm.

My husband I had an excellent experience! We booked a 4-hour excursion on Viator for $135 per…read moreperson, which is a great deal for everything that was included! Check in was at 12:30. Easy to find location with plenty of parking. We embarked at 1pm and returned at 5pm. The capitán, bartender and staff took such great care of everyone on the clean catamaran. The lunch was fresh and delicious and the drinks flowed the entire time. Plenty of time to snorkel and relax on the beautiful Cayo Icacos. It was perfect!

Highly do not recommend. We recently chartered a boat with…read morethis company in San Juan. I have been on many excursions over the years and have never experienced treatment like this. I fully understand and respect that the vessel has a no-smoking and no-vaping policy. I complied. However, the manner in which the policy was communicated was unnecessarily rude and confrontational. Professional leadership sets the tone onboard, and unfortunately that tone created an uncomfortable atmosphere from the start. At one point, I was also threatened by a crew member, which was completely disproportionate to the situation. That escalation appeared to stem from poor leadership and communication from the captain. The most disappointing moment occurred as I was disembarking the vessel when the captain said, "Can you walk straight?" implying that I was intoxicated or unstable. This comment was especially inappropriate given that I have visible scarring on my femur from a serious injury. I worked very hard to recover from that injury, and being mocked in that manner was unprofessional and disrespectful. I have always respected crew authority and vessel policies on prior charters. Rules are understandable. Disrespect and intimidation are not. I hope management takes this feedback seriously and ensures future guests are treated with courtesy, professionalism, and respect.

Louis was a fantastic tour guide! We were a group of 3 and wanted to go snorkeling in Culebra…read more Luckily I stumbled upon Louis Cayo Norte and immediately called him asking for availability. He was very responsive and answered all our questions clearly and honestly. The tour itself was fantastic; we learned more about Louis, Puerto Rican ppl, and the Puerto Rican culture! We felt like we were on a private island at Culebritas (literally were since we were almost the only ppl there) and loved that it was a very intimate experience. Louis gave us time to explore the other beaches on the island (almost felt like a mini hike) - including one of the most beautiful beaches in the world (more beautiful than Flamenco!). He gave us plenty of time to snorkel among the coral reefs nearby. Highly recommend thank you again for the experience! - Sirene, Jon, & Athena

What an amazing tour !!! We spent the day on a hike around Culebrita. We saw the baths and tortuga…read morebeach. We watched the sun set on the way back. Louis provides lots of water and snorkel gear. The ride was nice and smooth. The beaches are great/ untouched and even more beautiful than Flamenco. You have ur own private island for the day. We only use Cato Norte Water Taxi when we come to Culebra !!!!

In Old San Juan there are two large forts to visit that protected the old town and it's port…read moreentrance a long time ago and are managed by the National Park Service. Here in Vieques, this fort that served the same purpose is much smaller, not fully intact and locally managed. On my visit last week there was no admission fee nor would they even accept a donation. This initially surprised me but then while touring it I realized that this museum is still recovering from Hurricane Maria. Therefore not all of the normal displays are out for view but I still think this fort/museum is worth your time to visit. It takes about one minute to drive here when you leave the downtown area of Isabel II. At its unassuming entrance you drive up a steep hill to the fort. Parking is mostly on grass wherever you want to. Up there is the old fort brick entrance and the old fort brick walls with a few cannon added in. This area offers a commanding view of the town, port and Puerto Rico about 10 miles offshore. It is beautiful up there. Inside the newer building (built in 1991 that houses the indoor artifacts) it's a 2 story structure with exhibit rooms on both floors. It's open air ventilation with usually a breeze blowing though. Budget about 15-20 minutes to visit here.

Came here and left a few minutes later because the guy at the front desk said it was closed... even…read morethough it was on a Friday morning when it said it should be open. Views were ok but if you don't go you're not missing anything (unless whatever they have to offer inside is interesting if you're a history lover)

What was supposed to be an hour and a half tour of an incredible Biobay was a less than 10min…read more description of the organisms that create the bioluminescence and pointing out a few constellations. We were then told to 'go explore' and be back in 12min. We were on the water for maybe 35-40 minutes total. A very disappointing experience.

I've been hearing about the biobay for such a long time before my trip and was really excited to…read moresee it. My boyfriend and I wanted to go with a company where you can kayak in the water but by the time we got there, all of the seats were taken. Biobay Tours was the only company with a boat tour that had extra seats left. Since we had driven all the way from San Juan to see the bay, we said why not. Boy, did we get lucky not taking the kayaks. Yes, the kayaks would have been a great bonding activity for my boyfriend and I but knowing how paranoid I get about nature, especially in the dark, I'm really glad we took the Biobay tours. When you're in the kayaks, they don't have a light to show you the way so you can't see the environment you're in and since the kayaks do not go that far out into the bay (for safety purposes), you see the plankton light up less than with Biobay Tours. With Biobay tours, you sit in the boat which was perfect for my boyfriend since he was pretty reluctant about doing the work kayaking (haha). The boat has a light so you could clearly see through the mangrove channel we had to go through before getting to the bay. This was pretty cool because I've never seen trees like them and our tour guides pointed out giant iguanas and termite nests hidden in the trees. Since we were in a motorized boat, we were able to go farther into the bay and the farther into the bay you go, brighter the plankton were. Also, since we were in a motorized boat, we saw the plankton light trail behind us (so pretty). On the boat, they gave us sticks to put in the water to agitate the plankton to see them light up. If you were lucky, you got to hit jellyfish which also lit up because of the plankton! Our head tour guide was Mario who was super informative and really funny. We learned about the science and history of the mangroves and the bay and legends about the reserve. I had a couple of questions about the bay and he was able to answer my questions with no problem. It was also interesting getting to know him and the crew. The price for a tour was $52 per person, only a couple dollars more than the kayaks. They take card so don't worry about carrying a ton of cash with you. Overall, I highly recommend Biobay tours and would consider coming back again. Tips: ** Bring a DSLR camera if you can and if you can trust yourself with it. I was super disappointed that I didn't bring mine with me because phone cameras cannot capture the light of the plankton. I consider myself a pro-phone picture taker but you could BARELY see anything in the dark. ** Do not expect the plankton to be as blue as you see in the pictures. That's the magic of photoshop. ** Plan out when you go to the bay. If the moon is really bright, it is really hard to see the plankton. Also, throughout our trip it rained a lot so we were really lucky we went on a night it didn't rain.

Great service! Our guide really knows how to make you feel welcome! They have a vast variety of…read moretours. I would definitely recommend them. Vacation at Puerto Rico sept 2015

From the owner: We specialize in sightseeing tours where you will experience Puerto Rico's culture, traditions,…read morehistory, gastronomy, natural resources and more. By offering many tour options, from historical and hiking tours to coffee plantations and the famous Bio Bay, with daily trips to the only place where you can swim in the bioluminescence, we want you to experience Puerto Rico to the fullest. If you're looking for something specific, such as all-day hikes or drives around the island, contact us with any tour requests you may have and we will be happy to accommodate you. And, for those looking for a more personal experience, we also offer Private Tours. To explore the island, look no further. "Let Me Show You MY Puerto Rico."

We did the rainforest tour with Bespoke. George was our tour guide. He picked us up from our hotel…read more I would recommend this vice the tours where yoy meet at a pickup point. I have been on quite a few tours and Geroge hands down has been the best tour guide. 14 people in our group. He was attentive to all, engaging, and educational. I learned, laughed, and had a great adventure. For parts that were a bit difficult for some, he focusef on form giving confidence to those who were a bit nervous or inexperienced with the terrain. The admin was seamless. After we booked, we immediately got a text to confirm pickup location. We got a text with instructions and the waiver do we were prepared for pickup. Then the morning of George called us when he was on his way.

My review is specifically about the bioluminescent Adventure to the South West part of the island…read morecalled la paraguera. Julian was our driver and tour guide into this quaint small town with a Caribbean vibe and gave us the right amount of peace and quiet but information to keep us entertained and interested. We were definitely able to see the micro Organisms in the water The evening came upon us. We even had little toddlers and babies with us and he was very patient when they were crying in the right there. He gave us the time that we all needed in the the water to experience the magic. A nice dinner was a pleasant surprise before we hit sunset and got on the boat. Our cost was $398 for a couple. Pretty steep, but a once in a lifetime experience.

What a great, happy captain and tour!…read more Frank is a USCG Master Captain and is fluent in both Spanish and English. He has a great wealth of knowledge on the history and current situation of Monkey Island, Isla de Mona. According to Frank, the monkeys were brought over in the 1930's by American researchers for scientific purposes from India,as they're closely related to us humans. It's the largest colony of monkeys in the world. Because of its sensitivity, only researchers are allowed on the actual island. However, Frank gets close enough to the island to observe a lot of the monkeys. He also anchors at a responsible length away to ensure that he does not disturb the monkeys. If you'd like to get even closer, he has a kayak, but again, he'll kindly remind you to be mindful of the monkey's habitat and that you cannot go on the island. Apart from the Monkey Island tours, he does snorkel, kayak, dive and fish. The boat is safe and has water, life jackets and other safety measures like a fire extinguisher. He will even play some music for you! My father and the people I was with, didn't get seasick, but I'll be honest, I did a little...so keep that in mind if that might be you! Haha Bring something that controls seasickness - it is a boat ride after all.

Jack was very accommodating to us. I called him and wanted to tour the rainforest but unfortunately…read moreit was closed due the mudslides. He then offered to take us to see a cave and the satellite dish in PR. The Cuevas Del Indio was PHENOMENAL. There, we followed one of Jack's acquaintances as he showed us around. The caves were filled with optical illusions and the history behind it was very interesting. After, he offered to take us to the window caves, but we opted out and headed strait to the satellite. We walked up some stairs and a hill and there it was, the biggest satellite ever! Jack thank you for making our first trip to PR amazing. We definitely will call you when we come back!

Jack gave us a really personalized tour June 2012. (a little slow with my reviews) Way worth the…read moremoney we would have spent on any other tour. I will be back in February, this time with my 10 year old. For sure Jack will be the first pick for any tour!