Previously had a good experience but that changed when they decided to close for a week without any…read moreprior notice to patients waiting for glasses or needing help. They have a pair of my glasses (frames that I provided) and they're not returning calls or opening the doors. Additionally, a pair I picked up last week were made wrong and I haven't been able to get the issue addressed. This issue cost me a lot of money because I had to go to a new provider and get my glasses made there until this operation reopens their doors. It would be one thing if patients were notified in advance and still chose to do business with them but that's not the case. I will never do business with this establishment based on their disregard for patients and terrible customer service.

I am a patient here and just recently had my annual appointment and was given trial contacts and…read moretold to call to order. Well I called on Saturday and today but apparently they are closed this week with absolutely ZERO warning to patients or communication. I am out of contacts and need them for a vacation and Bocaview staff is nowhere to be found with no prior warning. Will start looking for an alternative office moving forward. I find it hilarious that I called 3 times and left a message with the call center for a callback to atleast provide me with my prescription so I can order my contacts elsewhere and still no reply. Yet the business has the time to respond on my Google review instead of actually helping me. What a joke.

When a business damages a customer's property, the bare minimum should be owning up to it and…read moremaking it right. Instead, I was left dealing with the consequences while they refused to work with me. Save yourself the headache and take your business somewhere that stands behind their work.

What a lovely store this is! I stopped in to have my sunglasses adjusted. The people could not…read morehave been nicer! It was truly a pleasant experience in today's world to find an old-fashioned store where you can actually talk to someone and not have to dial an 800-number. Thank you!

Such a nice place and good service! julien talkes good care…read moreof his customers, listens to their needs and always with a smile. The place to go for unique glasses!

Great selection of glasses, and good customer service. I get compliments all the time. Thank you…read moreagain.

Extremely dissatisfied with customer service since the store was acquired by the new owners, they…read morewill not honor extended warranty that was purchased on lenses that was still valid. I do not recommend this business

Dr Dominic, was very knowledgeable, lost a contact in my eye, that was folded in half, he found it…read more I wouldn't have been able to find it on my own. Will go back to him! Staff is very nice. Clean office, it's nice.

Everything went well each time I visited. Excellent eye exam by Dr Van, prescribed appropriate…read morestrengthed lens for me and a wonderful assortment of frames. The take my insurance, UFT Welfare Fund, are are wonderful to work with to pick out the nicest looking frames to carry the size of lens needed.

It's about time that I reviewed Canyon Eyecare! A year ago I went for the first time and had a…read morewonderful experience. Everyone -- and I mean everyone -- was incredibly kind and helpful. You can tell this starts with Dr. Van, as that's her disposition. Not only that, she's thorough and explained things clearly while showing images of the inter workings of my eyes. I went again last week and had the same wonderful experience! Go and see (no pun intended) for yourself!

If I could I would give this optician a minus 10 rating. Purchased a pair of bifocal tinted glasses…read moreand had problems. I did go back in for an adjustment- frames kept slipping down and the lenses were not tightly secured in frames. Kevin did heat the frames to secure lenses, but less than 5 hours later the lenses are loose and the frames keep slipping. Due to the slipping the focal point is NOT where it should be- rendering the glasses unusable. While Kevin says I was reading at 20/15 - that was when frames were tight and lenses secured. In over 30 years of buying bifocals- I have never experienced such poor and whoosh product and service. Stay away and go somewhere that gets it right the first time and ensures quality product. Result, I will Never use the ophthalmologist connected to This optician.

Great staff - the optician there, Derek, is the best! He is extremely friendly and helpful. He…read moreknows his stuff and helped me pick the right pair of sunglass and eyeglasses frames for my specific needs and features. The office is clean and organized.

Violate HIPPA laws. Overheard others eye exams because only a sliding door and a few inches…read moreseparates waiting area to exam room. Reported them to dept of professional regulation and medical board Plus the optometrist is very creepy and not truthful about my vision yet owner wanted my $$ for contacts or glasses when sadly it turns out I.am almost blind with 2 severe conditions in left eye and emergency surgery. Grateful I didn't give him money and that I had a pre-scheduled appointment with Opthalmalogist who couldn't believe what Quantum put me through in boynton beach Do not go to this place

We were greeted right away at the door. Very easy to…read moreschedule. Everyone is nice and there is a great selection of designer shades and glasses. Isaac is very knowledgeable and goes out if his way to help. The optometrist was thorough, kind and professional. Offer progressive lenses and contacts as well. Tip: check groupon! They honor it no questions asked. Its in a large plaza. So easy to knock out other chores. Thanks Issac, Fran, & Mary are good people! .

I came in with glasses that were completely falling apart, not even sure if they could be saved…read more From the moment I walked through the door, I was in good hands. Paul Silver took care of me right away, and by the time he was done, my glasses looked and felt absolutely brand new. His skill and attention to detail were truly impressive. What made the visit even better was the conversation. Paul is the kind of person who makes you feel right at home -- we talked about a variety of topics and the time just flew by. It's rare to find that kind of warm, genuine interaction at a business these days. If you're looking for a place where you're treated like a real person and not just a customer, Eyeglass Wearhouse is it. I'll definitely be back, and I'll be asking for Paul every time. Highly recommend!

I cannot say enough good things about this business. They have a huge selection of frames from…read morewhich to choose. Paul and Michelle are very welcoming and helpful. I recently broke my frame and they were actually able to resolve the issue that day! Amazing customer service! I highly recommend using them for your future eyeglass needs!!