1. Viewpoint Financial

    1. Viewpoint Financial

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    Redlands, CA

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    Viewpoint Financial

    5.0 (16 reviews)
    Open 9:00 am - 5:00 pm

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    Review Highlights - Viewpoint Financial

    However, Marvin and the Viewpoint Financial team made it as smooth and stress-free as possible.

    Mentioned in 11 reviews

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    Steven Burns - Cross Country Mortgage

    Steven Burns - Cross Country Mortgage

    (26 reviews)

    Steven Burns and his lending team made our entire home loan process in Redlands feel smooth and…read moresurprisingly easy especially as first-time homebuyers. From day one, he was extremely responsive, proactive, and clear in explaining every step, number, and document we needed. Even with the usual moving parts (underwriting, appraisal, disclosures, and coordinating with escrow and our realtor), Steven kept everything organized, on track, and stress-free. We always felt informed and taken care of, and his professionalism and communication were a huge reason our closing went so smoothly. Great value too! Highly recommend Steven and his team.

    My husband and I were looking to purchase our first home before our baby was due in June. We were…read moregiven Steven's contact info as a possibility for a mortgage broker. My husband and I actually shopped around for a broker to make sure we were getting the best rate and customer service. We ended up choosing Steven to help us purchase our first home because of how quick he was to respond to any questions we had and he just made us feel like he definitely knew what he was doing. We purchased our home in April with his help. The whole process was such a breeze thanks to our Realtor Patrick Campbell and our mortgage broker, Steven Burns. There were no hiccups on their end when it came to moving things along. I've been meaning to write a review since April, but moving into a new home and a newborn baby happened. What made me decide to review Steven after months of putting it off? Well, today I came home after being in Alabama for 3 weeks to a card in the mail from Steven. I assumed it was a card asking me to refer friends and family to him for any mortgage needs, but boy was I wrong. It was a card offering his condolences for our family's loss. I was pretty perplexed about how he knew my father had passed away, but then I remembered that our realtor, Patrick Campbell had checked in on us while I was in Alabama and I had told him. Seriously...have you ever met a Realtor and Mortgage Broker that still checks in with you and cares as much as they do after you purchased your home?

    Mountain West Financial

    Mountain West Financial

    (45 reviews)

    SUPER UNPROFESSIONAL. I'm a first time home buyer and have had a mortgage with MWF for over 2…read moreyears, it has been nothing but stress and bullshhh. Never respond to messages or letters, and when you call you are forwarded to a call center where people can't answer your questions and give you different information from what is listed on their website. I would not recommend them to anyone.

    Update: After 90 days, the buyer still didn't have approval (not due to financial or documentation…read moreissues, but because the lender was "backed up.") The sale was cancelled by the sellers so the process is starting over with a new buyer (which affects the sale of three homes so everyone is starting from square one. Last week the file was "escalated" to management and it was finally reviewed by an underwriter with a CTC promised once a new list of documentation was received. Everything was provided within a couple hours and a CTC still has not been provided, a week later. All parties are done waiting and are moving on. The buyer who was working with Mountain West has now lost their deposit and the home they were trying to buy. Original post: So far the loan has been delayed over a month from the original close date, even though it's supposedly been approved. I am not working directly with Mountain West, but their lack of communication and sense of urgency is negatively affecting at least four different home purchases. We are continuously told the borrower has been approved and that they are just waiting on the lender because they're backed up. As of this afternoon, all purchase contracts are going to be cancelled leaving four different families displaced and costing everyone involved thousands of dollars and months of pointless work and stress due to the chain reaction of contingent offers that will fall apart because of Mountain West's inability to perform. Having worked in the lending industry for years, I can honestly say I have never seen or heard of a loan process more disorganized or misleading.

    Matthew Rundle - Westin Mortgage - I'm Ready Right Now...Call Me & Let's Get Started...(909) 630-2029.

    Matthew Rundle - Westin Mortgage

    (16 reviews)

    Calm Energy. No Chaos…read more We came in having mentally rehearsed every single mortgage horror story imagineable. We're not exaggerating when we say this has been one of the least stressful experiences of our lives. Matthew and Danny? Absolute legends. What we love most: zero vague answers. None. I'm the type who asks a million questions, and naturally my brain decides to clock in after work...which means I'm spamming their phones from 5PM-to-9:40PM like its a side hustle. My brain is allergic to texting them during regular office hours. No joke. Yet somehow, they, Matthew and Danny, respond every single time. No attitude. No sugarcoating. Zero pressure. They don't rush you. They don't talk over you. They clearly explain what's happening. That matters and they've made something intimidating feel Manageable. Grateful is an understatement. 10/10 energy. Would absolutely recommend.

    This friend in need, found a friend in Matt Rundle indeed…read more After a disastrous beginning to my VA Refi process with another lender, I was referred to Matt to try and help me make sense of things, and from day one I felt safe and secure with him and his team. The VA requirements left me scattered and at times almost shattered, but Matt allowed me the room to scream and cry while keeping me on track through it all. He checked in constantly, even answering questions while on a much deserved vacation. Straight forward and to the point, Matt laid everything out from day one, and finished within dollars of his original figures when all was said and done. I would use Matt again, and definitely recommend him and his team to anyone looking for someone compassionate and competent. He knows he's stuff and he cares about his clients.

    Viewpoint Financial - mortgagebrokers - Updated September 2026

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