Great group of folks work for this company. Always pleasant and on time. We wanted our dehumidifier…read moremoved, not a problem, they were happy to accommodate.

I lost 2 1/2 hours of my life to a presentation that seemed like a sales pitch to sell me a product…read morethat I didn't need. I'll know more as I interview more contractors. I was asked my age, and heard multiple comments about the bar in my finished basement, particularly the Tito's vodka. The kicker was a comment that the salesman had more appointments but if he didn't he would be asking me for a drink. ????! Crazy!!!!

Michael showed compassion…read more I called Michael after I was a victim of a scam. A fraudulent waterproofing company that I unfortunately hired. They started the escavation and then half way through started trying to extort more money out of me. It was at that point that I made a decision to rid them from my property and accept the loss and damages. With my house now exposed to the elements and in imminent danger of collasping. I needed to find a reputable company fast. I called Structional Engineering and Design and spoke with Michael. He came out the same day to survey the area that had been partially dug out by the scammers. Due to the urgency, Michael got me on his schedule and started the work the following week. When you are going through a devastating and life-changing time. You need a compassionate and meticulous group of individuals working for you to restore your home. You can rely on Michael for prompt assistance. Michael and his team worked from early morning into the nighttime hours completing the escavation and underpinning. It was a big job and a lot of hard work. All of the guys were professional, hardworking and did a wonderful job restoring my deck after the escavation. Michael kept me informed and explained each step to me. From begin to end the Michael and his guys were simply top notch. From the start with Michael's honesty, fairness and transparency was a level above everyone else I'll had dealt with. The only thing better than the quality of his work is Michael's character. They even hauled the tons of dirt and rock with no extra charge! I'm very happy I found this company to do business with. It's been almost 4 months and I have not had a drop of water in the basement and it feels great not having to worry about it. What began as a nightmare was soon met with sit back and relax, WE GOT THIS!!!!!!

Never messaged back so I called them and got a robot. They nor the robot got back to me.read more

Work performed exactly as written, though not exactly as we thought. Be sure to read (carefully)…read morethe work to be performed and clarify any assumptions. The service order will be translated to Spanish and handed off to a crew that will not be able to speak to you in English and no job foreman will come onsite.

Morgan Basement installed 60 feet of french drain and a sump pit/pump in 2023, along with a water…read morejet back up system. More than two years later we discovered that the backup was faulty, causing our water bill to be exorbitant. Kevin and his team came out and replaced the back up and even partially paid our water bill to stand by their reputation. Hire Morgan Basement not only for their service but for their willingness to stand by their reputation. It's priceless.

don't bother. sales guy who comes in person is so sweet and great guy to do the sales tactic. but…read moreoverall work that gets done in your home....horrible and then they get so unprofessional when you raise a concern. pretty comical. once you leave a bad review, they get so catty & say "youre not a customer" lol

Awsome company. Our salesman Kurt was great. the comunication from office was excellent and the…read moreworkers were very clean, neat and proffessional. These guys work hard. We had a flooded basement. Now we get no water!! 5 stars all the way!!!

I own a brick multi family apartment building that had one side starting to step out. I called…read morenumerous masons, none of them could manage to even show up for a quote. Mike showed up on time, was extremely knowledgeable, and gave a great price on a strategic star bolt installation that would fix my issue. His crew showed up on time and cleanly performed the job. The foreman for the job was Alex and he throughly explained the work that was to be performed and the precautions that would be taken. They did a great job and finished on time and on budget. I'm actually very surprised to see such poor Yelp reviews for this company while their reviews everywhere else mimic my excellent experience with them.

Craft Pro Masonry's representative called to cancel our appointment 44 minutes before they were…read moresupposed to show up, due to a "sick cat". In the next few days, no explanation, no apology, no attempt to reschedule. Reading the other Yelp reviews, I feel bad for the cat, but I'm also grateful because it saved us from the fate of some of the other customers whose reviews I'm reading now. (And you should read them too.) Before you do any business with this company, make sure you ask them how their cat's doing.

I cannot recommend Joe enough! Not only was he extremely thorough, he was also friendly and kind…read morewhile answering all of our questions, even after the inspection was completed. My husband and I are first-time homebuyers, and we went into this feeling a little nervous. Joe really put us at ease! He explained what he was doing while inspecting the home, and we learned a lot just from watching him work. His report was also very detailed but easy to follow. Thanks to Joe, we feel really confident in our home purchase, and we are able to prioritize our upcoming repairs.

Joe was a life saver for our structural engineer inspection for a potential property we were going…read moreto buy. He was very approachable and clear with his explanations of what to look for in a property, and what danger signs consisted of. He ended up saving us hundreds of thousands of dollars in helping us avoid purchasing a property that would cost a fortune to repair and upkeep. If you are looking for a reliable structural engineer with clear explanations, Joe is your solution.