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    Viking Restoration

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Viking Restoration

    Damage restoration

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    10 years ago

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    Rainbow Restoration of Greater Portland

    Rainbow Restoration of Greater Portland

    5.0
    (2 reviews)

    This is the A team when you have a pipe burst and it turns your house into a soggy mess. They have…read morethe manpower, equipment and experience to remove the wet in a hurry and dry oit that which can be saved. They were quick to respond and we're great to work with.

    We had a pipe freeze and burst around Christmas, causing thousands of dollars in damage. Our…read morehomeowners insurance called in Rainbow to do water and mold remediation. They showed up the following day and did an outstanding job removing all damaged floors, wood and drywall, making it easier for the adjuster to evaluate the scope of the damage. They set up fans and dehumidifiers To prevent mold from forming and the damage from becoming worse. They were quick, careful with our stuff and cleaned up after themselves extremely well once they were finished. Three months later when the repairs were finished with, our insurance called them back to do a post-renovation cleaning. Holy smokes, this place has never looked so good! They cleaned everything--even the insides of cabinets and closets, windows and all surfaces, and even organized and sorted stuff out as they went along. There were absolutely no issues, nothing was lost or broken and they even kept track of our two cats so that they wouldn't wander off. I would highly recommend them for those big cleaning jobs even if you don't have a disaster to take care of. Thanks to Amanda and her crew for an awesome and professional job!

    Servicemaster Restoration Services - Saco

    Servicemaster Restoration Services - Saco

    1.0
    (2 reviews)

    Service Master Don't Do it. This company quoted me about $13,000 for soot restoration. The sent 4…read moreemployees to my home for 4 hours when I overhear one of them call the project manager stating that they were done. The lead man walked me thru my home to show me what they have done and asked me to sign off. I did sign off for what was done but in no way the job was complete. After they left I contacted the Manager because I never met nor did the project manager ever come to my home. I told him i did not want that cleaning team in my home and wanted to discuss the estimate. The following day a new team showed up at my home. I did not let them in stating I was waiting for their manager. The manager came in kind of defensive requesting to see what wasn't done. I walked him thru a couple of spots and wanted to discuss the estimate and diffrent line items. As i questioned him he continued getting more defensive. I asked him a simple question about the process of cleaning a bathroom fan for soot damage. He stated he did not know. He no longer wanted to discuss the estimate or line items. He then stated he wanted to make it right. At this point after the first crew and his lack of knowledge on how things were going to be done I would not let his crews back into my home. At this point he stated if his crew leaves his hands were tied. He didn't want to discuss the estimate where I saw a couple of items also double billed. As he walked out the door he stated he was going to send the bill to collections. Bulling tactics, lack of knowledge of how the cleaning process works and unwillingness to discuss the estimate and line items Do not ever use them. If you are still willing to work with them carefully look at the estimate and question every line.

    I strongly, strongly advise against doing any work with ServiceMaster Elite…read more Servicemaster's sales rep came to my home during a house fire before the fire trucks had even left my house, and I signed a contract under duress. Their business model is to rack up as much sub-contracted work as possible, assuming that insurance will pay. Insurance often *does* cover their services, but the services are nearly useless in terms of value. They scurried around in the days following the fire boxing up contents of my home that were destroyed and had no hope to be repaired--more than $2,000 worth of work to box up a small number of items I never got back because they didn't make any sense to try and save in the first place. Within days, they'd sub-contracted out to a dozen different vendors, nearly none of whom are local. Their network is like an octopus with tentacles all over--they ship stuff all over the country, and then different vendors follow up with you for over-the-top charges for months on end. Their customer service is reprehensible, and they are extremely aggressive. It's been a nightmare from the beginning. I am somebody who's always paid my bills on time, have excellent credit, etc. and they are going after me with attorney's fees, 18% interest charges, and bullying tactics. If I had the time/money/capacity to sue them, I would. I've paid them nearly $10,000 worth of work that has provided zero value to me. Do anything you can to avoid working with them after a fire. I'm happy to talk more about my experience if you private message me to learn more.

    Viking Restoration - damagerestoration - Updated July 2026

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