I have a severe and unfortunate allergy to rodents, to the point where I carry an epi pen. This…read morecompany has made it possible for me to live in an old family seasonal home that was previously infested with mice, where I've gone into anaphylaxis before due to rodent activity. I've not been able to return to this house for over a decade, until I discovered New England Decon. I am so incredibly grateful for this company and team, for their hard work and dedication. Jamie and Pat were literal life savers for me, restoring my family home to what it used to be, and completely remediated it. I no longer have throat swelling or hives when I step into the home. I couldn't be more grateful. Thank you so very much.

We experienced an attic insulation removal job due to animal waste and feces. The NE Decon crew…read morearrived as stated and got to work. We own a Post and Beam home that did not have ceiling joists for the crew to use. They remedied that problem easily and removed all the fiberglass insulation and feces. Then Hepa vacuumed the entire surface removing any objects and dust. This crew was extremely thorough. We were in good hands. Pam then fogged a disinfectant throughout the attic. We are completely happy with the results. An owner of an insulation company we are looking to hire to replace this insulation remarked at how clean and thorough a job NE Decon had done. Give these ladies a call. Stephen T.

Octagon did a fabulous job after a burst pipe disaster which destroyed kitchen and several rooms…read more They were very responsive to all my concerns, valid or not. Blaine was fantastic and made sure that my house was in perfect readiness for rebuild. I would give them 10 stars if I could. Thank you, Blaine, Maddie and Octagon!

Such great people! Friendly, helpful, professional, and really went out of their way. Can't thank…read morethem enough! If I ever need this type of service again, they'll be who I call:)

Had a SERVPRO project manager come for a mold remediation inspection/consultation. The project…read moremanager then claimed that there was probably more mold throughout the whole house and suggested gutting the WHOLE ENTIRE apartment where this mold was located. He also claimed there was most likely trace levels of asbestos because of the horse hair/vermiculite walls in a late 1800s house...DUH!! And for that reason it would then become an incredibly expensive asbestos removal gig...are you serious?? They were going to charge thousands just to test the mold, and Im 100% sure they wanted to get the asbestos test done ASAP to lock us into doing all the unnecessary work they wanted to charge us for. The project manager talked about all of this highly sensitive information in front of tenants, and was horribly unprofessional...It seemed like he was doing it on purpose. They try to scare the homeowner into committing to a contract with incredibly predatory terms...so they can take advantage of you!! Safe to say I cut ties with this company and any predatory mold/asbestos testing company they work hand in hand with. I suggest speaking to your local municipality about their rules and regulations regarding mold don't listen to the mold remediation company especially not SERVPRO. I also suggest avoiding this company and save yourself regret and possibly hundreds of thousands of dollars depending on how much they want to get you for.

Water pipe broke in my home and destroyed parts of my kitchen Servpro came out and did there demo…read morework, very pleasant employees now time to rebuild thank you Servpro

So pleased with the work that was done. The technician was very professional and efficient. They…read morewere even able to get some stains out of the carpet that I thought was going to be impossible.

Broke the windshield of our volvo station wagon while loading carpets. Initially took…read moreresponsibility but refused to pay for it. Apparently it cost too much ($1800) Refused to reimburse us for it. Cheap, slimy, unethical behaviour. Basically we'd have to take them to small claims or file a claim on our own insurance for their mistake. Awful people.

The team at Service Master Elite is absolutely amazing. We recently had a fire and smoke damage in…read moremy home in NH. They ensured that not only was the project's scheduled followed perfectly, but that contractors were cleaning before leaving each day, and that each completed section exceeded my expectations! I assure you that you will be very happy if you use this team! Could not say enough good about them!

Beware of this business!! ServiceMaster Restore completed…read morewater damage remediation on ~200 sq ft of my condo in summer of 2024, but the process took 4 months for what should have been a simple job. They failed to perform work they billed for, which led to mold growth, and it took another month for them to return and fix their mistake. Over a year later, they are now demanding payment without providing an invoice for insurance or me to review (neither an Xactimate or TradePro estimate for $10K of work), while threatening interest charges and property liens. Despite advertising that they work with insurance companies, they refused to coordinate with mine. Very frustrating, lengthy and unprofessional experience. I'll post again if this is ever resolved! Please note the workers were helpful and respectful of me and my property, the billing and project management process are just horrible.