Just wow! Biddeford Socko Servpro did an amazing job removing some awful, awful stains in our…read morecarpet. Not only did they do an amazing job with something I thought that would be impossible, the service they provided along with it was bar non-exceptional. Thank you TJ and team for your hard work and prefect customer service. I would recommend this organization to anyone, anytime

SERVPRO of Biddeford-Saco literally saved my life! My house was destroyed by a burst water pipe…read moreand the damage was overwhelming. Matt True and his crew literally came to my rescue and not only stabilized my home... they restored my peace of mind. I am in awe of their expertise, work ethic and professionalism, and deeply grateful for their quick response and continued support.

I have a severe and unfortunate allergy to rodents, to the point where I carry an epi pen. This…read morecompany has made it possible for me to live in an old family seasonal home that was previously infested with mice, where I've gone into anaphylaxis before due to rodent activity. I've not been able to return to this house for over a decade, until I discovered New England Decon. I am so incredibly grateful for this company and team, for their hard work and dedication. Jamie and Pat were literal life savers for me, restoring my family home to what it used to be, and completely remediated it. I no longer have throat swelling or hives when I step into the home. I couldn't be more grateful. Thank you so very much.

We experienced an attic insulation removal job due to animal waste and feces. The NE Decon crew…read morearrived as stated and got to work. We own a Post and Beam home that did not have ceiling joists for the crew to use. They remedied that problem easily and removed all the fiberglass insulation and feces. Then Hepa vacuumed the entire surface removing any objects and dust. This crew was extremely thorough. We were in good hands. Pam then fogged a disinfectant throughout the attic. We are completely happy with the results. An owner of an insulation company we are looking to hire to replace this insulation remarked at how clean and thorough a job NE Decon had done. Give these ladies a call. Stephen T.

Octagon did a fabulous job after a burst pipe disaster which destroyed kitchen and several rooms…read more They were very responsive to all my concerns, valid or not. Blaine was fantastic and made sure that my house was in perfect readiness for rebuild. I would give them 10 stars if I could. Thank you, Blaine, Maddie and Octagon!

Choose someone - ANYONE - else. Unfulfilled promises, lack of communication, poor service from…read moreProject Manager Jason. When I called to talk to someone higher up, they hung up on me when I said my name.

Had a SERVPRO project manager come for a mold remediation inspection/consultation. The project…read moremanager then claimed that there was probably more mold throughout the whole house and suggested gutting the WHOLE ENTIRE apartment where this mold was located. He also claimed there was most likely trace levels of asbestos because of the horse hair/vermiculite walls in a late 1800s house...DUH!! And for that reason it would then become an incredibly expensive asbestos removal gig...are you serious?? They were going to charge thousands just to test the mold, and Im 100% sure they wanted to get the asbestos test done ASAP to lock us into doing all the unnecessary work they wanted to charge us for. The project manager talked about all of this highly sensitive information in front of tenants, and was horribly unprofessional...It seemed like he was doing it on purpose. They try to scare the homeowner into committing to a contract with incredibly predatory terms...so they can take advantage of you!! Safe to say I cut ties with this company and any predatory mold/asbestos testing company they work hand in hand with. I suggest speaking to your local municipality about their rules and regulations regarding mold don't listen to the mold remediation company especially not SERVPRO. I also suggest avoiding this company and save yourself regret and possibly hundreds of thousands of dollars depending on how much they want to get you for.

Water pipe broke in my home and destroyed parts of my kitchen Servpro came out and did there demo…read morework, very pleasant employees now time to rebuild thank you Servpro

So pleased with the work that was done. The technician was very professional and efficient. They…read morewere even able to get some stains out of the carpet that I thought was going to be impossible.

Broke the windshield of our volvo station wagon while loading carpets. Initially took…read moreresponsibility but refused to pay for it. Apparently it cost too much ($1800) Refused to reimburse us for it. Cheap, slimy, unethical behaviour. Basically we'd have to take them to small claims or file a claim on our own insurance for their mistake. Awful people.

Beware of this business!! ServiceMaster Restore completed…read morewater damage remediation on ~200 sq ft of my condo in summer of 2024, but the process took 4 months for what should have been a simple job. They failed to perform work they billed for, which led to mold growth, and it took another month for them to return and fix their mistake. Over a year later, they are now demanding payment without providing an invoice for insurance or me to review (neither an Xactimate or TradePro estimate for $10K of work), while threatening interest charges and property liens. Despite advertising that they work with insurance companies, they refused to coordinate with mine. Very frustrating, lengthy and unprofessional experience. I'll post again if this is ever resolved! Please note the workers were helpful and respectful of me and my property, the billing and project management process are just horrible.

My parents had a fire on January 1, 2022, and we hired Service Master to clean smoke damage from…read morethe furniture, dishes, silverware, glasses, clothing, etc. From start to finish, this company was a nightmare. From the moment they twisted my parents' arms to sign on the dotted line (at the scene of the fire, no less), to the lies the salesman told (we take care of *everything*, you will not need to do a *thing*, just sit back and let us do everything), to lack of communication, to the delivery of items back to the house. Mom's large china hutch was moved out of the house by movers for fear of breaking it. Eleven months later, it was delivered back to us - and it had not been cleaned! It was still black from soot! We went around testing the other furniture and while the flat surfaces were cleaned, none of the "nooks & crannies" were touched - still black from soot. We requested that they come back to do the job, and no one is calling us back. STAY AWAY FROM SERVICEMASTER!!

We interviewed B-Dry along with two other basement solutions companies and ended up selecting B-Dry…read morebecause of their responsiveness, thoughtful approach and competitive pricing. Vito Mininni was extremely knowledgeable and friendly and the crews were on time and professional. I would recommend B-Dry to anyone in their service area. Good guys who do great work.

We needed to seal a large rock in basement where the walls did not seal to the rock. They…read more"encapsulated" the area. It was hard work for 2 days but they did a beautiful job. The area is neat and clean. The septic pumps were installed with huge pipes (hopefully, we will not need them, but better safe than sorry).