I needed the roof to be cleaned. The work was done the day after I requested it and it was done…read morewell. I would call them again if I need help with my roof.

I hired Montes Roofing using Thumbtack for a leak and lifted/loose screws on metal roof. He…read moreresponded almost immediately. He offered a discounted price on his initial estimate as I got three estimates to compare. He seemed friendly and knowledgeable at first, even calling on the weekend to ask additional questions and seemed to really need the work. After work was started, it was only text communication. I don't believe he was qualified for either metal roof maintenance or leak repair. He never did identify the location or cause of the leak. He added so much white "sealant" where he thought would help. It did not match my roof, and peels off when it rains. I had to have him come out a few times because he missed lifted screws and the leak got even worse. He just kept adding more sealant to the same areas and to other areas of roof. He added screws where there shouldn't have been. He added metal sheeting and screwed it onto the chimney cap hoping that would stop the leak. This was not discussed beforehand. I found out after he sent me photos and I asked what that was. Not only did it look ridiculous, but the sheeting made so much noise with any wind; I immedaitely asked him to come out and remove it. A week later he did. When I contacted him again about roof leak getting worse. he did not respond. I contacted him once more mentioning it was still under warranty. He offered me a 50% refund. He claimed that the other 50% ($750) were for the materials - screws and (peeling) sealant. My roof looked awful with patches of white sealant in random places, additional screw/holes where there should not be, unnecessary screw holes on my chimney cap and roof leaking even worse than before. I do not recommend.

Martin with Kresta Roofing was honest and compassionate with handling my elderly father's insurance…read morepolicy and out-of-pocket expenses. After several attempted scams from other roofing companies, Martin listened and gave honest guidance and direction. He took great care of my dad and communicated regularly with me since I live 2 hours away. He sent photos of the work and kept me in the loop every step of the way. He gave us a great price and his team did an excellent job!

After hail storm damage my shutters still were not painted correctly! It appears that painting…read moreand screen replacement are not their speciality. I'll be shelling out $$ to have my shutters painted correct or replaced with better quality not the cheap plastic car£ they used.

Eddie and his team were Fantastic! Communicated ahead of…read moretime, showed up exactly when they were scheduled and went above and beyond to fix my roof. They were all professional, polite, and respectful. I highly recommend them!!

I had an extremely frustrating experience with this roofing company, spanning over 15 months with…read moremultiple issues, mismanagement, and lack of accountability. Here's a breakdown of my experience: Kevin Plumb (Sales Representative) - 9/25/23 to 1/18/24 - Kevin was fired while handling my case, which led to my project being prematurely closed without my knowledge. - I attempted to contact **both Kevin and the office for months** with no response. Eventually, I had to reach out to their Austin office, which helped reconnect me with someone from their San Antonio office. - My case was reopened and reassigned to Jasmin after it had been improperly closed. - Kevin instigated fraudulent claims, promising greater insurance returns for non-fixable items. - He also promised interior roofing repairs for structural damage, which never materialized. Jasmyn (Project Manager) - Unreliable: She scheduled meetings but did not show up. - Poor communication: Would text saying she'd call back but never followed through. - Failed scheduling: Set up work appointments for crews that never arrived. - Team left materials outside my house for months, creating an eyesore. - Gutters were incorrectly installed under her supervision, requiring reinstallation along with fascia board replacement. - Dragged the project for 10 months without completing it. - Repeatedly claimed to have submitted insurance requests for missing items but never actually did. - Did complete work on my backyard shed, but overall, the project was heavily delayed. - Despite my proactive efforts, including weekly follow-ups, the project remained stalled. - Ultimately, she ghosted me. Paul Perez (New Production Manager) - I asked what it would take to make my project a priority so it could be finished in November 2024. His response: - "All 36 pending projects are a priority." - Then, he proceeded to ignore mine, closed it out prematurely again, and refunded me the balance instead of completing the work. - Sent yet another new employee to inspect my roof--at this point, every manager had sent someone new for another inspection, causing further delays. - Took an entire year to receive a refund for my overpayment. This company completely mismanaged my project from start to finish, with unprofessional staff, false promises, and severe delays. I had to fight for months to even get responses, and in the end, they failed to complete the work as promised. If you're considering hiring them, stay away unless you want to deal with unreliable reps, ghosting, and financial headaches.

We HIGHLY recommend Premier Roofing!…read more This winter our home incurred hail damage, and Premier Roofing helped us thru every step of the process -- including inspections, insurance claims and understanding our roofing options -- while always being professional, friendly and courteous. The installation team was also fantastic -- efficient and organized all the way. Our new roof looks AMAZING, and the property is spotless - you cannot even tell the installers were here. Premier Roofing made the entire process simple. They do GREAT work - give them a call - you won't be sorry!!

Very, very impressed with Premier Roofing! I happened to look up at my roof yesterday and notice…read moresomething just looked around a vent so popped into the attic so find out I had an open air view of the sky!!! The vent had completely blown off and my house was open to the elements. I called Premier and the gentleman that answered was professional, quick to identify the issue, give us a price and was able to send someone out the next day. When they realized that they could not try the part until Monday they still came out and patched up the roof to protect our home and were in contact about who to expect and what time. Excellent service, lovely people and I would not hesitate to recommend or use again. Thanks

So, giving bison another chance. We had an incident where they left our roof over my…read morefather-in-law's apartment and tarped for 2 days. On the second day we tried to get hold of people and everyone was unavailable. We have been told they were going to come back to tarpot that day but they did not. Early this morning we heard from the head contractor who had been out of town. He was very upset about the situation. He said that that was not their policy. That they had a requirement that everything be covered before people went home for the day. As a result of the issue, they are intending to compensate us in some fashion. The biggest thing is that the house is covered now. They have almost completed the roof and said they will be back on Monday. At this time I am satisfied with what they're doing, will update this review at the end of the contract.

To future customers, be warned! Everything started out great with the inspection and quote. Then we…read moreagreed to the start date and time. The start time was from 10:00-11:00am. On the day of the scheduled service 11:30 came and no service technician or phone call. I called the production manager and he was baffled as to why his employee wasn't at my residence. He called the employee and then informed me the employee had an issue and he wasn't able to come out on that scheduled time. I said I understood and we agreed for him to come out the next day at 7:30am. Once again, on the day of agreed upon service 8:00 came and again no technician. I called the company and expressed my dissatisfaction with the service. The employee finally showed up at 8:36am. We discussed what was supposed to be done and he wasn't very clear on what needed to be done and asked me how I wanted it to be fixed. I informed him I know nothing about fixing roofs and told him I would print off a copy of the quote of what was to be fixed. I went to the computer and printed the quote. When I returned outside to give it to the technician, he was gone. He did not tell me anything, and just left. At which time the CEO of the company called me to discuss the issue. I explained to him what had happened and he agreed the production manager should not have given specific times due to the nature of the roofing business. The CEO said he was going to get to the bottom of the matter. When I asked to be compensated for my time and money. He replied they're not a non-profit business. I informed him I wasn't asking for a free service. However, if he understood good customer service, at least ask, "How can we make this right?" Possibly offer 10% off of the cost. By this point I was frustrated with the conversation and attempted to end it. He then tried to explain how he was a 42 / year / old male and he demanded that I showed him respect the same way he showed me respect. I then explained to him how customer service worked. I inquired about a refund of the deposit and I would take my business elsewhere. He states they don't refund the deposit once the work commences. I said fine, do the work and the conversation was over. I ended the phone call at that time. So, by all means if you want a headache, poor customer service, and late/no-show technicians. Then use this company. So disappointed!

Roof estimate very well explained. Repair work done as scheduled and top quality. He was…read moreresponsive to my questions and extremely professional. Very happy with the results.

I want to thank Robert, he recently came to my home and identified a leak. I thought it was the…read moreroof but it was actually the siding that needed to be caulked. He got the hose up on the roof and went into the attic until he spotted the leak. Now let me tell you a different roofing company had quoted me over $3000 to repair. So be careful out there. Get someone you can trust, like Robert.

Ruben and his crew are amazing. This is the second time I've called them out over the years…read more (Totally different part of my roof each time.) They fixed the issue quickly. Top notch service and repair. When it eventually comes time to get a new roof they will be my first call. Highly recommend.

Rueben and his crew did our roof about five years ago. We were very happy with the service at the…read moretime and recently had concerns due to all the recent storms. They were able to schedule us quickly and take a look the same week. With minor damage he was able to show us a product we can use to patch ourselves would definitely recommend using the for quality and service, as first time home buyers we were grateful for his knowledge sharing and expertise! 10 out of 10 recommend!

I had several projects that desperately needed done on my house and was looking for a company that…read morecould manage all of them at a fair price and with professionalism. I found that in spades with Roofer Chicks. We used Roofer Chicks to replace our roof, replace our windows, replace our siding, replace gutters and paint entire outside. With each step, they were always communicative. From beginning to end, they were always accessible and able to turn on a dime, if needed. An example was when they went to replace the siding, the first day, they did the chimney. We couldn't really see out the back windows due to the work so it wasn't until they finished for the day and my wife took a dislike to how it looked. They were coming back the next morning so I reached out to Roofer Chicks on a Saturday, early in the morning, to express our feelings and they immediately offered to go with a different layout, including taking down what they had done the day before. That was exactly what I had been looking for in a company. If anyone ever asks for any sort of work for the exterior of their house, my only recommendation will be Roofer Chicks. Their customer service lives head and shoulders above anyone else out there.

Last year my roof sprung a leak. My stress level went through the roof (pun intended). Prepared for…read morethe worst, I called Roofer Chicks and told them my bad news. My work order was assigned, and I awaited a call for service. A couple hours later, Adrian called and told me he would be there in a few days and would try to get to me as fast has he could, as the recent bad weather had them busy. Fast forward to a few days later. Adrian showed up and went to work. He looked in my attic, said he had located the problem and went to my roof. Shortly thereafter, he came down from the roof and showed me pictures. He said my roof was in good condition and that a boot at the bottom of a vent pipe became brittle and cracked, causing the small leak we found. A common problem he sees a lot with extreme heat and hot summers. He quoted me a price and scheduled me for a repair about a week later. He sent me an email with the total, the pictures, and my completion date. The process was painless and I appreciated the use of technology. The repairs were made. Fast forward to this year. My roof sprung another leak in the same area. I reached out to them the next day and got lucky. Adrian was able to come out the same day. This time the vent near the last repair needed sealant. He offered to stop by on his way home in the upcoming days and would place the sealant near the vent for free. He recommended the three vents installed by the original home builder be replaced with better ones and would send a quote. But for now, would patch me up to get me by and buy a little more time. Adrian made the complementary repair, and provided me a quote with the vent replacement. I can say with the upmost confidence that I highly recommend Roofer Chicks. They are friendly, reliable, and not one your fly by night roofing companies that show up after a storm and leave town. These folks are a local business here in New Braunfels, and they made my stress level relax a little, making the pain more bearable. If you need a roof repair, you will be happy you used them. I cannot say enough good things about them.