I love this place, the staff really cares. Between the activities department, dietary department…read moreand nursing department they go above and beyond!

If I could give them a zero star I would. They are always short on staff. Some of the nurse aides…read morethat do work there outright break HIPPA laws by blabbing your family personal matters that should not even concern them to other people including their own family. This happened to us by an aide who spoke about our personal matters and shared them with her own teenage daughter and we found out when my children heard about this from other kids at their high school. I tried to communicate with the administrator about this matter and first of all he's never even there then he totally ignored my phone calls and ignored all of my emails concerning these breaches in confidentiality. It wasn't even ONE day after my parent had passed away and when I went to pick up belongings I discovered that housekeeping had taken it upon themselves to go through all of his personal belongings without anyone even asking them to and threw away things that they should never have touched. Many things ended up being missing and no one has any idea to this day what happened to them. No one ever asked anyone to pack up anything and they should never touch anything when there is family to handle things. There is a nurse there named Rebecca who is a bitch and who also went beyond what her limits are and stuck her nose into family matters that should never should have concerned her. I had many, many negative experiences associated with this place. Horrible.

We moved mom to Kadima (the old White Cliff) 3 months ago with reservations. We had heard stories…read more But. As a retired nurse, I can truthfully say their nursing care was great. Spot on and appropriately interventional. The CNA's were gentle and kind to her, respectful and so hardworking. Even the agency staff did good jobs, following the lead of the regular staff. I visited nearly every day, my brother visited every evening. (So, believe me, we didn't miss much) The food was sometimes great, sometimes institutional but delivered with smiles and offers to bring whatever they could to please the patient. The facility needs a facelift, painting, renewed. But that's on the owners, not the staff. The actual caregivers were far above average. Mom was kept clean. Her room was small and corporate owners need to invest $$ in the bland courtyard. My MIL is in a premier nursing home in Greenville where everything is constantly being beautified. If Kadima ever would put $$ into this facility, it would never have an empty bed because of the staff. Mom's care was every bit as good as my MILs. There are no odors, the bathrooms (while old are worn)were kept so clean!(great housekeeping staff too) We dealt with every facet of this facility from billing (wonderful and professional) to administration (always willing to address concerns) to activities (super) to therapy (always going the extra mile) to maintenance (friendly and very hardworking). Mom was spoken to with respect and kindness. She was cared for with gentleness. By every staff member we encountered. None were found lacking. I would choose Kadima again. As mom became sicker, the compassion shown our family was over the top.

We are one of the last nursing homes in Merçer county that does not have the virus. Gr.eat place to…read morelive and work.

My Dad moved into Governor's Port just over 3 years ago. It is not a large facility, so it has a…read morefamily feeling. My Dad recommended Governor's Port to all his friends. As his health deteriorated both the staff and other residents at Governor's Port helped my Dad to cope. I cannot praise the warm friendly atmosphere at Governor's Port enough.

My Father lives there ! five things i love about…read moreSpringhill 1 location In Erie pa just outside the city proper but close enough to trains airport and bus stations for under a 20 dollar cab fare 2 the staff seem so nice attentive and pleasant 3the place is Clean Bright and easy to navagate for seniors and guests 4 the apartment/suites are huge ! two bath big bedrooms and living areas kitchens are nice and modern too 5 there is so much to do there for residents and the living seems easy neighbors are all friendly Azure cafe is a cheap eatery ! Dad has a great view overlooking the little pond with geese and a sweet gazaboe i am sure there are other services they offer that i have not mentioned like cleaning = his apartment is cleaned every two weeks

My husband and I moved to Springhill a year ago--after the 1918 Christmas snowfall of six feet--and…read moreknow we made the right choice to relocate from Philadelphia where such a facility of Springhill's caliber would be financially prohibitive. For my husband, a Girard native, moving here was "coming home." For me, it has become home in one short year. If you're bored at Springhill, you really aren't trying. You can be busy 24/7. The staff is professional and compassionate, the food delicious, and residents accomplished and engaging. My husband and I look forward to this next phase in our life journey and many more active years ahead in a natural, safe, and engaging environment that is Springhill.

Thank you to all the staff of Arden Courts/ Chagrin Falls!…read more After scouring Cleveland (and its' surrounding areas) for a Memory Care facility, we were fortunate and blessed to discover Arden Courts/ Chagrin Falls. The challenge was finding a facility that would not just "house" Mom, but one that would comfort her, engage her, make her feel independent and safe, a loving environment with a friendly and caring "community" of compassionate people, a place she would comfortably call home. Arden Courts Has proved to be like no other facility we've experienced. Never did we think Mom would be comfortable in a "locked" environment. With Arden Courts unique architectural design, Mom is free to independently walk around through courtyards and gardens leaving and reentering at will. Never does she feel cloistered or overwhelmed by "institution" like hallways and corridors. Loud noises from the hustle and bustle of large number of residents and visitors simply does not exist. Arden Courts/ Chagrin Falls is respectful, dignified. The principals and aids are trained expertly at what they do. They know and understand what residents and family are having to go through. With sincerest compassion they guided us through ( what was extremely difficult) the emotional and physical realities of the transition. Day and night we were updated and advised through the moving process. They were so right - all the worry and panic we had was unnecessary. Simply amazing. Never Thought we would get to this point. We are calm and confident Mom resides in the best possible facility of its kind. We visit often with pleasure! She is happy at long last and we are grateful for our new peace of mind. Robin Greenwald-Gilbert

I work for a local elderlaw attorney and we are often charged with the responsibility of finding…read morequality facilities in which our clients can live. When the client has dementia and lives on the east side, I feel that there is no better facility for me to recommend to our families than Arden Courts. The staff is personable, knowledgeable and compassionate and I have watched them take in a new resident and bring comfort and peace of mind to overwhelmed and frazzled family members. The Arden Courts philosophy really honors the personhood of the individual with dementia by not so much focusing on what's been taken away, but rather on what remains.

I used to work in both the assistive living section and the nursing side. This is a wonderful…read moreplace! I've worked at 4 different cafe facilities and i have to say hands down that Shepherd will take great care of your family. The assisted living was my favorite.

If you are looking for an independent home where maintenance is taken care of for you, this is the…read moreplace. If you need a short stay in rehab after an accident or surgery, this is the place. If you are looking for a place that won't call you when your mother falls and is hospitalized, this is the place. If you are looking for a place where they will call you at 5am to let you know that your mother had a bruise on her leg, this is the place. If you need a place where the marketing director won't return calls when you are inquiring about assisted living for your loved one, this is the place. If you are looking for a place where rehab says that they will call with updates, but never do, this is the place. 2018 Still understaffed. And ministration staff of course grows. Mom is now in nursing after living and paying to be on campus for 17 years now. Today their cable TV was cut to just basic channels. Nickel and dime beyond the almost $8,000 a month fees.

After having my mother in a large, highly rated rehab/nursing facility for several months, we moved…read moreher to Greenview Senior Living in Fairlawn and we couldn't be happier. The atmosphere is that of a home rather than of a facility. The place is immaculately clean. Meals are home-cooked and healthy. The ratio of aides to residents is much higher at Greenview than at larger facilities and so all of the residents can receive individualized, timely care. The staff is carefully trained and very caring. The owner (Danka) has a wealth of knowledge about senior care and is expert at providing hands-on care herself. She is there daily, overseeing every aspect of the facility and of the care. Family and visitors are welcomed and become part of the loving community at Greenview. What a difference!

From the owner: Our mission is to establish Greenview Living as Ohios premier assisted living home, providing…read moreservice and care to seniors by encouraging independence, preserving dignity, involving family and friends in a comfortable environment they can call home. Senior Assited Living Facility