My father was a client here for 2 yrs. During that time his care was wonderful, his needs always met. The staff treated us as family. My Dad was a tough guy to please, fiercely independent and struggled with the loss of that independence. They all understood that and helped him to maintain whatever he could still do for himself. He absolutely adored his caregivers. He had nicknames for every one of them. The therapy staff is incredible. The food is good, it's never easy to cook for so many, while maintaining dietary restriction and preferences. If my Dad wasn't feeling what was being served they would make him something. We never experienced anything that I would call an issue. If we had concerns we brought them to adminstration and they addressed immediately. My Dad's final weeks were heart warming. Staff came in on their days off to make sure they didn't miss the opportunity to say goodbye. They not only took care of Dad those last weeks but us as well. My sister, niece and I were there constantly that last week and they made sure we were eating and caring for ourselves. Dad was well known and had a constant stream of family and friends coming to say goodbye and they treated all with respect. My sister, niece and I were able to be with Dad when he passed and I personally witnessed the love the staff had for Dad. They cried with us. The absolute love and reverence the girls showed as they prepared my Dad to be turned over to strangers was beyond measure. No healthcare facility is perfect, as family you are your loves ones advocate. However, you also NEED to understand that your loved one is NOT their only client and adjust your expectations accordingly. I would recommend Lantern Of Saybrook. They allowed my Dad to live his best life within his ability. We maintain a close relationship with many of the staff, as they became an extension of our family. If the need should arise with my mother, we would not hesitate to take her there. read more
