I love the feel of this place - small community bank that cares. I walk in, and I see familiar…read morefaces. Thank you!

I am unable to log into my account and no one at MB is answering the phone call (847 296 9500),…read moreleft multiple messages with NO responses. It is extremely frustrating. I would rate this bank as poorly managed with NO customer focus behavior.

If waiting 1/2 hr. to make a deposit and then being treated like garbage by a snotty 20-something…read moreteller sounds appealing to you then you should definitely come here. Otherwise, do yourself a favor and go somewhere else. The customer service here is terrible!

It sufficed for what I needed via the drive through…read more They had a well constructed structure to prevent rain or sun to interfere with you making a withdraw and them getting their "Sexy Service Fee" and yes tenderoni it is a sexy convenience fee. As this corner track joint is very convenient.

It's an ok branch, and after 13 years in the area, it was only recently that we dropped into this…read morebranch for the first time. We mainly drop into a Chase branch for ATM services, but around this time of year, we also always take the opportunity to ask for complimentary, colorful, and handy Chinese New Year lucky money red envelopes. It's a nice perk offered by Chase Bank and I really don't know if other banks offer such a perk. The funny thing is that this is the only branch we have ever asked that only had lucky money envelopes from the previous year lol. It's not a biggie, and they are still handy, but the current up-to-date envelopes have a horse logo signifying it's the Year of the Horse.

People very nice & helpful. Makes everything faster and very pleasant. Look forward to banking.read more

The service you receive from Time Bank employees is outstanding. Requests that take weeks from some…read morelarge banks. Are answered in one phone call at Time bank. During the Covid shut downs I was trying to sucure a PPP loan for my business, and was given the run around by other banks. Time Bank worked with me and I was able to secure the loan in days. I would never consider banking anywhere else.

Park Ridge Community Bank been working with me and my team for commercial lending on projects in KY…read moreand IL now for over three years. They have been excellent partners and always go out of their way to provide good service. On the three deals we've done with them, financing has never been an issue -- even in situations where the deal came down to the final few days for us to gather banking requirements. Would highly recommend PRCB for commercial lending!!

I have been banking with Village Bank since they opened up quite a few years ago. I have always…read morefound the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.

I can walk to this location but chose to go to Elmhurst rd location instead as the 2 guys…read morethere(manager and employee) have no clue. Need more training and fast. Also manager has bad attitude when you question what he is doing. Customer service sucks here when depositing an out of state check. These guys have no idea. Go elsewhere. Elmhurst location way more professional. Easy to deal

I went twice in an attempt to open a bank account with this business and I was rudely told that…read morethey don't have time to service me. They had no customers waiting and the building was empty other than the employees. There's one word for this LAZINESS.

Worst customer service but that's all Bank of America in general. Horrid bank. Everything is hard…read moreand they make it that way on purpose.

The service at the location has taken a nose dive, when I first opened my accounts with PNC several…read moreyears ago the associates were super helpful and knowledgeable. I just loved this bank. Over the years the staff members have changed, there has been less tellers and bankers available to help out. The app used with this bank has gotten super glitchy and makes it impossible for me to deposit checks. In the pandemic things have gotten worse. Trying to make an appointment with a banker, I was told my issue was not "important" enough to warrant working with a banker. I was told to go into the drive through. Without even asking which account I wanted to deposit my checks to, after specially requesting the checks be deposited into my Virtual Wallet, the teller deposited a couple thousand dollars worth of checks into a joint account I had with someone else. Wrong account. All in all, I'm looking to see if there's any other bank that might be a better fit for me at this time.

Now I see why this location has such bad reviews. I went to this location and a banker named Neda…read moretried to assist and holy moly she was the rudest person I have ever met! She has such an attitude on her like she thinks she's better than someone, which I find funny because she was wearing a mask but there was a booger or something on her mask the whole time. Stay away from this branch and definitely avoid NEDA.

Don't go through the drive through at this bank. You will hit the curb and possibly pop your tire…read more I popped my tire going through the drive through and 5 minutes ago my girlfriend hit the curb the same way. Be careful, drive safe!

Worst bank ever! Everyone I dealt with from the manager to tellers at the bank were incompetent. I…read morewas given incomplete or incorrect information by everyone while trying to access a safe deposit box. I had a will, death certificate, small estate affidavit, both keys and an estate lawyer. We were given the run around for 7 months. I wouldn't trust using a US Bank ATM.