Had to get my favorite hoodie stitched up and then some work shirts dry cleaned. Everything was…read moredone as, but the stitch maybe could have looked better? It's folded a tad, but I'm not a tailor to know if that's the best that could bed one. Prices were also great.

With regard to wedding gown alterations; be very clear with what your expectations are. For…read moreexample, specify the cup size you want ahead of time. Also, the fasteners they use to hold the train are not strong enough and difficult to find once on the gown. I felt as though my daughters $2k dress was handled badly. It was dragged through a dirty environment, all types and colors of thread needed to be picked from the lace. To be fair, the people who work there are very nice and wanted to please. They did a nice job with hemming the gown that had a lot of lace on it. I feel as though they may be taking on more than they can handle...thus less attention to detail in talking with and helping the bride to be. They need to clean and organize their shop.

Great work , perfect job Just as I asked .,. Put this leg on there and that leg on there…read moreand also that goes there and so on .,.,. Awsome Thank you .,.,

I've been going here for years to get my husband's shirts and suits cleaned and never had an issue…read more They've always been friendly and do a good job.

I am VERY particular about my dry cleaning. I first met Sam when I had an accident with an oily…read moredipping sauce at a wedding that splattered all over a silk Gucci dress. I didn't think there was any hope, but Sam saved my dress! He is the only person I trust with all of my wardrobe. Clothes are ready when promised and he does a beautiful job! Sam is also very sweet and polite whenever I visit. I live an hour away in Connecticut and work in Shrewsbury, but I make a special trip to King & Queen Cleaners to get all of my dry cleaning taken care of. I will not trust anywhere local to my home with my clothes! Best dry cleaners around!

About a year ago I brought a few dresses and sweaters to be dry cleaned. I did not get a detailed…read morereceipt until picking up my garments. When I looked at the bill, I saw that I was overcharged by $30. They had charged me for an extra dress. When o said something to the them, they acknowledged that I saw overcharged, but refused to refund my money. I will never go there again and I don't recommend anyone else go there either.

Twice I went here to have a comforter dry cleaned and they said it would be done in under two…read moreweeks. Each time I went to pick it up, it was about a week past when they said it would be ready and they still hadnt gotten to it. It took them over a MONTH to do it. I should not have gone back after the first time and I will not be going back again. Absolutely ridiculous.

I go to this dry cleaners only because its on my way home from work. They take FOREVER to get…read moreanything cleaned. I dropped off a shirt on Tuesday and they told me it would be ready on Monday. Really a whole week for one shirt? The shirt was not stained or dirty just wrinkled. Prices here are not horrible $7 for a shirt. If you need to make room in your closet feel free to drop off clothes here because who knows when you will see them again

I dropped off a coat for dry cleaning. PA cleaned the gloves in the coat pockets. When I objected…read moreto paying for a service I did not request, the Manager initially balked, but then said they wouldn't charge me, but notepnline that I was a "difficult" customer. I responded I would never be back. Clearly this business does not know the meaning of Good customer service.

This is my first time using a dry-cleaning service and I am so impressed with their courteous,…read moreefficient manner and truly wonderful work. Items cleaned included blankets, dresses, silk purse, and suede skirt. They were honest about which items would be dry-cleaned, washed, and hand-washed, and that it is all done according to either the instructions on the garment or the material if no instructions are available (such as my purse, having no label or instructions). Every piece came back in wonderful condition. Especially happy with my suede skirt!

I've had OK experience with this place, but recently they did pretty shoddy work on patching up my…read moreripped jeans. They also didn't finish them until 2 days AFTER the promised pick-up date. : / But the price was so low, I should have figured just OK service.

Had a patch sewn on a hat, jeans hem, full zipper replacement on a down jacket, and some repairs…read moredone. Very high quality work and good prices.

I posted a comment before, but they tried to deny their horrible service and job. My mother, Tania,…read morefound the receipt! We tried talking to them during the process, but they were rude telling her to tell me to go in because a modesty panel was not doable. The seamstress that did my wedding dress made one beautifully and even added a zipper. Other places make them all the time. They are a low-skill alteration fix. The dress was fixed as best as possible by my new seamstress who is near me. Thank God I didn't bring them (Joshuas) my wedding gown! As you can see in the pictures, the dress fit crooked and the modesty panel? If you could call it that. Anyone could've done a better job. Overpriced and horrible work. Save your money!

Our boiler had a soot blowback earlier this year. Sals was brought in by our insurance company…read more They showed up with around 5 people and literally swarmed all over our home. Therewasnoway to see what they were taking since they all went different directions. They emptied our closets and dressers. We had little idea what they took. No photos, lists or receipts. When they began to bring back our clothes, a LOT of items were badly stained and damaged. One expensive coat not only had several new stains but looked like a dog attacked it... giant rip. A brand new cashmere sweater, never worn, was torn and newly discolored. When we finally got back what they said was everything, we began to notice items missing. Many of them were expensive. Many hadn't been worn and still had tags. Sals was unresponsive for many weeks. They never provided an inventory, only got that provided by our insurer who sent us their invoice. Many items on that invoice were not returned! We lost $10k plus of our belongings not even counting the dozens of items damaged and severely stained. Horrible! Don't ever do business with this unscrupulous company!!!

I had a fire in my kitchen and my insurance company hired Sal's to take care of the fabric…read morematerials. Rosa called me s my representative and explained everything to me. The agent that they sent to pick up the clothing, curtains, explained the procedure and helped me decide what to send. The initial clothes (2 day returns came back on time. Because of my skin sensitivity the product that they used broke me out. I called and they rewashed ALL of my products that they just washed! No complaints, no ugly comments, just "Real Customer Service ". We were so grateful ! I wish that there were more stars to give. I will forever be grateful to Sal's. To the entire team working there, THANK YOU!!! You all know what Customer Service is.