I own several short-term rental properties in Montgomery and the surrounding areas. Occasionally,…read moreunexpected events occur--like cleaners getting sick or emergencies--requiring me to step in and manage the turnover myself. I can always rely on this location. The staff is friendly, most of the machines are in good working order, and I can complete the process in under an hour.

This is the nicest laundromat in the whole city. It's spacious and clean and there are are helpful…read moreattendants around when you need them. There is a clean bathroom on site and multiple TVs to watch while you wait for your clothes. They also have a laundry service where you can just drop off your clothes and they will wash, dry & fold them. Pro-tip...do your laundry here and then go down the street and reward yourself with a cupcake from Jozetti's Cupcakes

I have never dry cleaned any piece of clothing in my life, but after a trip to New York in…read moreDecember, I decided that my winter wool coat needed to be cleaned. I dropped my coat off by itself for a regular dry cleaning. When I arrived on the date it was supposed to be ready, I was informed that they had lost the belt that cinched my coat and that they were looking for it and for me to come back three days later to see if they had found the belt. When I arrived three days later, they still had not found the belt. The employee told me that I could continue waiting, I could go ahead and take the coat as it is without the belt, or I could file a claim for the missing belt. I decided to continue to wait because the employee said that a lot of times the pieces are found in production. After a little bit more time, I arrived again to check on the belt and pick up my coat. I was informed that they still had not found the belt. My options were to leave the coat there and file a claim for the whole coat or file a claim just for the belt. I decided to file a claim, but did not want to leave my whole coat there so I filed a claim just for the belt, but to be clear the coat is not very useful without the belt that cinches the coat together. After I filed a claim for the belt, I was still required to pay the $27.70 that it cost to dry clean my now useless coat. I will never be using this dry cleaning service ever again and I wouldn't recommend it to anyone who values their clothing. Their customer service policies are horrific and problematic to say the least.

Very friendly staff but do NOT bring military uniforms...twice now they have improperly ironed my…read moreblues shirt creating the "railroad tracks" look of two creases going down the sleeves. I'm an instructor at Maxwell so attention to detail matters. First time I thought it was maybe a fluke and just fixed it myself, but it happened again yesterday and, based on the other reviews here, it seems to be a consistent problem of theirs.

Washer did not work well at all ! Left laundry soap all over my clothes ! Did not spin all the…read morewater out of my clothes. The laundromat itself is filthy! Not happy at all!! Can't call the number listed to complain!! Don't waste your money!!!

Very clean and well equipped with a quality tv and ample seating for viewing. In our travels have…read morebeen in much worse and not many better.

This one star is for the newbie who apparently just started. She is in the wrong career. Surly,…read morerude, has trouble counting money. Certainly not customer oriented. On the other hand, Holly gets 5 stars all the way.

I'm in town for 2 weeks straight for work, so I needed to hit up a laundromat in the area. Couldn't…read morefind a single review on the entire Internet for a laundromat in Montgomery, so I went to this one based on location. Everything went well -- the machines worked fine and things came out sparkling clean. A pretty unfriendly employee spoiled the fun a bit, but what can you do.

Highly recommend. Place was clean and employees were helpful and nice. I am a baseball mom…read moreneeding to wash uniforms and baseball clothes. You can drop off clothes and pay them or you can wash yourself. One of the employees figured up how much I needed to put on card to do myself. So helpful.

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

The staff is so willing to help with all of your needs,that's what makes customers want to return…read more And the place is very well kept,thanks Jim Massey laundry.

I had a great experience yesterday at the laundromat on McGhee rd. I was upset because i had an…read moreissue with my washer. Thanks to your employee Debra my bad experience was corrected and I was put at ease. Debra was personable, courteous, efficient, proficient, and VERY professional. She epitomizes customer service. As long as she is working there, this is the ONLY laundromat I will use. Thank you very much Debra.

Great service, shout out to Shania for being a great helper. Takes no time to get laundry done.read more

Pretty clean. Well lit. Single load washers are expensive at $2.50/load, compared to others I've…read moreused in our travels.