We've been here twice in the last 3 months. The ladies working there are wonderful especially…read moreLinder! When you walk in, the store is packed with pretty much anything you need, and if they don't have it, they will order it for you!

From the owner: Active Home Medical understands that living with certain medical conditions and disorders or…read morerecovering from injuries and surgeries can be difficult to cope with. We also understand that shopping for specialty products can be frustrating. It is this understanding that leaves us confident that our trained and experienced consultants will help you find the right solution for managing your condition and regaining your independence. We provide quality care and products in a comfortable and professional setting, and we offer educational information designed to help you come to a better understanding of your condition and its methods of treatment. When you're recovering from surgery or learning to live with a chronic condition, it's important to keep your energy focused on your health. You shouldn't have to worry about your medical supplies, or whether you have the right equipment to help ease your transition home. At Active Home Medical, we'll do all of that and more for you. We'll provide you with the latest and best in home healthcare equipment to make your life more enjoyable.

Excellent service and had all we needed. Awesome help with cpap supplies and machines.read more

From the owner: We carry supplies for caring for you at home. We have well trained staff with over 25 years…read moreexperience. We can supply you with CPAP and supplies, wheelchair's, walker's, hospital bed's, incontinent supplies, lift chair's, shower safety equipment, compression stockings, and more.

Very rude when you call. They only have 1 portable oxygen condenser I guess cause it was out. Why…read moreput you have oxygen when you only have one. Don't bother calling. Did not even see if I need anything else. She just hung up on me.

Shawn was so knowledgeable when I called late Monday afternoon. First thing Tuesday morning he…read morecalled to ensure we still needed the bed. 45 minutes he was there with Matt to set it up and they were done in less than 30 minutes. I wholeheartedly recommend this veteran-owned business.

Since corporate giant Lincare bought them out the Sweetwater I knew does not exist anymore, service…read moresucks and you the run around if you call them (first you have to get an advocate, which is near to impossible) Good luck dealing with corporate script readers!

This is the absolute WORST, INCOMPETENT customer service experience I've ever experienced. I was…read morepromised a phone call by the manager that she would go to pick up my supplies personally and that I would receive them the following day. No equipment, no phone call. I made 6 trips to the Sweet Water store over a 4 week period and was never afforded the courtesy of phone call to be told they DID NOT have my equipment or an apology for the inconvenience. Instead, I was given excuses by the manager, Jennifer Butler, that "I had an emergency and couldn't pick up your supplies", no phone call again. When I finally received my mask it was the wrong size. When I returned to the store for the 5th time, I was accused of switching the original small mask on the return, for the medium I received that she actually gave me. She was insistent that she had given me the small that I ordered and accused me of switching to a medium. Next I had to return the CPAP tubing because I ordered a heated hose and was given NON heated item. This woman was insulting, rude and totally incompetent. DO NOT DO BUSINESS with Sweet Water Medical.

The Employees here were prompt in returning my/my Dr.s phone calls and scheduling appointments…read more They are very knowledgeable and patiently explained the use/care of the equipment/supplies and answered all of my questions. Although the facility seems fairly small the seem to provide an extensive selection of medical equipment and supplies, equipment ranging from wheel chairs and canes to custom orthotics. I would venture to say, if they don't stock what you need then they can probably get it for you.

I really appreciate this business. I was down in Florida on deployment and needed some medical…read moreequipment that I had forgot. They had what I needed and delivered it. Very friendly staff. I recommend this place.

So far, so good. Don has been a pleasure to work with. I have some specific issues and he did his…read morebest to help me located the best possible equipment that we could get as quickly as possible. Both my husband and I feel he is honest and does care about getting what I need, not just selling me the equipment. More to come.

From the owner: We specialize in all your mobility needs. We sell scooters, power wheelchairs, knee walkers, lift…read morechairs, transport chairs, walkers, lifts for cars, ramps, and other various household products. We also rent wheelchairs, transport chairs , and knee walkers . We service mobility equipment on site or in home service calls.

Kathy is a great person to do business with. I went in 3 or 4 times and she talked with me. The…read morechair I got had to work for what I needed it for and she did.

Not open on weekends and because of that, they lost the sale to improve be open on weekendsread more

Very good pharmacy. Very attentive and willing to answer any questions. Very good non corporate…read morepharmacy

Due to the new mask requirements I called several places to find the KN95 Mask, the medical grade,…read morefor myself and my husband. We're both high risk and concerned about the COVID-19 situation, even though we are self-quarantining in our community. They advised that the masks were in stock, so I drove over the next morning to their location. Going in I noticed that the front counter is neatly surrounded by a plexiglass partition allowing you to speak with both a cashier or pharmacist if necessary. I was very warmly greeted and shown the mask I wanted, and was told they have a good supply. This pharmacy accepts most insurance plans, and can even deliver your items free to your home - a wonderful benefit. It looks like they have everything you need at reasonable prices - a great alternative to the chain drugstore. As a small gift I was presented with a purse size bottle of hand sanitizer. This place was a pleasure to deal with - and I would continue to go there in the future.

Poor Customer Service at Grand Traverse Publix…read more My spouse and I have been shopping at the Grand Traverse Publix for four years. The staff on the floor and at the registers have always been friendly, and several even recognize us when we walk in. However, this was my first time using the customer service desk -- and unfortunately, it was a disappointing experience. For months, I've been trying to find Armour Vienna Sausage - Reduced Sodium. None of the four Publix locations near me have had it in stock. Two weeks ago, I asked the cashier about it, and they suggested placing a special order at customer service. Great idea, I thought. I went to the desk, explained the situation, and the employee checked the back before offering to order a case for me. I filled out the form and was told they would call when it arrived. The next day, I stopped by again and was told it usually takes 2-3 days. Two weeks passed with no call. When I returned to ask about the order, Kristen at the desk was helpful and contacted someone named Matt to check on it. He called back and said there was no record of any order at all. As we were talking, the original employee who took my order walked in and said, "All we do is put the order in the basket -- after that it's up to them." Not exactly the kind of answer that inspires confidence. The assistant manager, David, eventually came out but didn't introduce himself until I asked. While I explained the situation, he typed on his handheld device and told me another store "might" have some, even though I had already checked. Then he asked if I wanted to place the order again. At that point, the answer was no. It's disappointing that a store known for customer service dropped the ball so completely. I ended up ordering the product from Walmart online, and it will be delivered this week. The lack of follow‑through -- and the dismissive comment from the employee -- was the final straw.

As stated in reviews for other Publix locations, I like them as a chain…read more I like the colors, decor, and lighting, as opposed to Save A Lot which is dreadful. Publix is always clean and well- stocked. The staff are all cordial. So they must be well managed as these things were true at this location, as they are at Magnolia or Lake Deaton. This one is near the crazy busy Lowe's, so convenient if you are going there.