Just moved to the area and was excited to find a groomer close to home…read more Great customer service and the dogs came out HAPPY and LOOKING GREAT !!!

The staff is always friendly. They always welcome us both (my fur baby and I). They always do an…read moreexcellent job at grooming Rocky. I love the bandana it adds that special touch. Puppy Love is exactly what this business does. Thank you!!

Custom Paws is hands down the best! My pups love to go there for both grooming and boarding. I have…read morea pup that doesn't usually like to jump out of the car, but when he sees we are at custom paws he leaps out and runs in! He absolutely loves going there and it makes me so happy to know that he actually wants to go in the building. The staff are so very friendly, caring, supportive, kind. I can't say enough good things about them. I know they have been very accommodating for any special needs my pups have had. Highly recommended.

I took my dog here for grooming three times. The first two times was at their location in La…read moreGrange. They did a great job, the price was fair. The third time was at their new expanded location in Buckner. This time they charged me 20% more than before without telling me they had increased their prices. And I paid for a deshedding as always but when I got home I had to spend 30 minutes brushing him to get the shed fur out that they missed. All three times I tipped them 20%. Recently I went to their new website to sign up for an overnight boarding and bath for the same dog. The site did not work. So I emailed them my information and asked for a price including taxes. Their response was to tell me they booked me and asked what times I wanted to drop off and pick up but never gave me a price. I again asked for a price and sent them my times. Their reply was to text message me a bill that was ridiculously high, more than what their website showed it would cost for my size dog and the charge for a plain bath was what they used to charge me for a complete grooming. I replied by text about my disappointments and asked that they cancel my bill. I got no reply so later I emailed them my text message and asked for confirmation that this was cancelled. To this day I have had no reply. Boggles the mind why they would treat a repeat customer like this, especially a generous tipper but there are plenty of groomers around, I won't be going back here.

They have a mobile unit and arrived on time and did an amazing job. Their fees are reasonable and…read morewe would highly recommend them to anyone seeking a groomer

My dog had an appointment today with Jaime and this was his 2nd time going here. I got a frantic…read morecall from Jaime stating that Oliver wasn't listening I told her I was on my way. When I got there I was talking with the receptionist which was very nice and letting get know that I was not told the first time Oliver was hard to handle and if I did know I would of not brought him back. Jaime was very disrespectful and cussing at me because I told her I was not aware of Oliver being hard to handle. I told her that he has had over 20x going to the groomers. She said I was a bad mom for taking him because he doesn't like it. So I called my old groomers in Louisville Hai Max she told me that Oliver likes to sit a lot but I have patience with him and told me to bring back your baby here which I will do the 45 mile drive. Jaime was so rude and stated you don't even want me to say what I have in my mind to you. I will never trust this groomer Jaime. The first time he went was great Jaime even said do you want me to call the owner my cousin in the hospital to tell you Oliver is bad! I have never felt so bad for my baby that he was treated this way. I did a Google review but they took it down.

Sometimes a personal story, tells you everything you need to know about a place or a product versus…read morea review that is generically nice or harsh. For that reason, this review is a personal story. i'm embarrassed to say that the La Grange Animal Hospital was my second choice to care for our family cat, Stryker. I wish they had been my first as our family's cat would have received much better care upfront, been diagnosed accurately sooner, and possibly survived the autoimmune disease that eventually took his life (IMHA). Due to my tragic mistake, I'd advise other pet parents to choose a vet based on care and reputation rather than proximity to your home. When I realized that my original veterinarian was not able to diagnose the condition accurately after two separate visits two weeks apart, despite the Complete Blood Count (CBC) showing an alarming low level of red blood cells, and a very high white blood cell count, I took Stryker to La Grange Animal Hospital. Dr. Sheehan and her staff examined him thoroughly and , unfortunately, this time the CBC came back even more alarming (even lower results on the red and even higher results on the white). Due to her experience with cats, Dr. Sheehan recognized the auto immune disease called IMHA. Even though it was disturbing that Stryker was so sick, I was relieved that someone had a clue what was going on and knew how to treat it. On a course of antibiotics and steroids, over the next few weeks, Stryker seemed to get better and better. In the end though, the effects of IMHA were more than his 14 year-old body could handle. The disease stopped responding to steroids. We took him in to the hospital on an "ER basis" when it became apparent that he was no longer responding to the treatment. They did all they could possibly do to support him and try to get him back to health, however, he passed away that evening in the hospital. When Dr. Sheehan called to give us the news, she was very comforting. She let us know that a 14-year-old cat is the equivalent of a 90 year-old human. We realized then that we had made the right choices and there wasn't much else we could have done. I felt even better that I had at least gotten him to the right place. I wish I had just done it sooner. If you have a beloved family cat, I highly recommend that you put that cat in the care of La Grange Animal Hospital and Dr. Sheehan. She is highly experienced, very thorough, and very direct. She's very serious about what she does and very good at it. It seems to me that most veterinarians are very familiar with dogs and can take good care of them. Cats however, are a bit of a different challenge. They really require care from a veterinarian who understands their unique biology and behavior. I'm sure La Grange Animal Hospital is great for cats AND other pets, but Dr. Sheehan and her staff seem to really understand cats. If you're a cat lover, this is definitely the place for you and your pet(s)! I'd also like to mention that La Grange Animal Hospital took Stryker in on an emergency basis where there is a bit of a larger cost. Since they were unable to save him, they waived that charge out of respect for Stryker's passing. The bill at the end was simply for the supplies and drugs used urgently trying to get him back to better health. It is very clear that La Grange Animal Hospital and Dr. Sheehan are big-hearted! As a sidenote, I noticed that charges for exams, medications, and specialized foods were less costly than my previous vet charged for the same services and products . I believe Dr. Sheehan and her staff do what they do because they love the animals not because they love a big paycheck. As an animal lover, that means more to me and my family than anything else.

I took my dog here to be neutered and I was very pleased all the way around. They had the most…read morereasonable price in the area by far. This concerned me a bit thinking that the dog may come back with some gruesome scar or something. The scar was very small, they were done earlier than was expected and the staff was very friendly. If you need a spay or neuter I highly recommend Lagrange Animal Hospital. Their spay price was also the most reasonable and the experience was just as pleasant.

They did a fabulous job on my fur babies. They were so helpful when I struggled to get the shot…read morerecords for my dad's dog they called the vet and had them sent over.

I am so grateful I found this place!! I mistakenly booked the wrong appointment for my baby and the…read moreyoung lady at the front desk was nice enough to see if there was someone who could get my baby a full groom and she did! I am very picky about who grooms my baby because some people take off too much fur and they never leave him with a round face which is personally how I prefer him. But she literally listened to my needs and did a phenomenal job with his cut. Also, I was pleased to see that not only do they sell bakery items for your dog but they also have dog food and other items that you wouldn't expect to be sold at a grooming salon. I love how clean the space was and everyone was so welcoming and made sure my baby was in and out! I think we found our new groomer! Thank you Christina! You are amazing :)

I've taken my German shepherd here for a deshedding bath a few times and the service was great!read more

Called me at noon after I dropped my dog off at 11am due to a possible tornado that wasn't supposed…read morehit until late that night stating that they were closing early. Had to have my husband leave early from work at 2pm to get my dog after dropping her off at 11am after getting 3 phone calls that she was the only dog there. There hours are stated until 5pm. They did a great job on her grooming but business is business if you advertise a time you close stick to it.

I love the staff and Vetrenary staff very much. They have been great taking care of our dogs…read more Always have had a wonderful experience with just about all aspects of care. Thank you to everyone at Crestwood Animal hospital.

I trusted this business to heal my bunny that was loved and cared for. I took her over an hour…read moredrive (one way) for an emergency and was told by Dr. Geyer "this didn't happen over night". She never once mentioned my rabbit dying, just the intense care needed (which cost me $823.00). She died on me as soon as we got home. Thanks to Dr Geyer I will never remember anything except that this event did not happen overnight. So it was my fault for not seeing it. I never received any follow-up, not even a card. This is the only vet I've ever known to not do that. Stay away. Choose Pet365 on Anchorage or Springhust on 9909 Brownsboro Road In Louisville. Please, if you have an exotic pet, do not let "Dr." Geyer near it. All she wants is money. And she doesn't care about you.