We moved here not too long ago and have nothing but good things to say. Every question/concern I…read morehave, is answered with politeness. Love the different activities they have throughout the months. It's nice meeting the community.

Lived here for 16 months, like to add a few…read more.. Traffic is terrible and each light is over 5 minutes. The apt complex says no smoking but allows smoking outside...not happening, cigarettes, MJ and vaping. No one goes to the smoking areas outside! Many, many retired residents, I am one. If you choose a 2nd floor "You will have noise from above". I just asked mgt to talk to the resident above...No, they want me to record and video the issue. I cannot do that...no help from Mgt. Maint is the best part of the property. Asked about getting a Concept 2 rowing machine...I was put on ignore. Gym is nice. All carpet is going away...plank flooring coming...My apt is wall to wall carpet, I love it. Look at Pine Valley or Liberty Lake for your place to live, near shopping and Pine Valley has no traffic and close to shopping...No Traffic at all Forget River House...Pine Valley is the best...listen to me!

I don't know where to begin. First off the leasing agents are little snooty snots. Think they…read moreare so cool. Ya the apartments are okay. Too many for one small swimming pool. No attached garages. Pretty much run if the mill noisy complex. DONOT and I repeat DO NOT put in an application unless you are are prepared to pay an additional admin fee of 200 dollars. Yep. I filled out an application and was told I needed a 4,000 dollar deposit. Or I could go through JETTY. So basically I was turned down with an 85,000 a year income and charged the admin fee. Don't let those bbbbbbbb's. Do it to you. DONOT RENT. There.

The noise is absurd. Constant complaints to the management has resulted in nothing being done…read more Having residents vacuuming at 5-6 in the morning is a common occurrence, loud cars, and the fans not only being loud, but unable to be turned on separately. I don't need the fan running while I'm brushing my teeth. The team has not even been helpful in trying to move me to a separate apartment without a huge fee, even to get away from the noise generated by the apartment upstairs

As a first time renter I was not sure what to expect as I've heard horror stories about peoples…read moreexperiences from either the management or the apartment itself. However, my experience at trillium was great. The management team are amazing! Very understanding, helpful and warmhearted. As far as the apartment itself, I never had issues with something not working properly or being broken prior and the pricing is reasonable, especially for in unit washer and dryer. 100/10! z so

Megan was incredibly helpful throughout the move in process and accommodated every request we had…read more 10/10 service.

They are not even getting back to me about the request for a tour and information about the…read moreproperty they have been silent

This place will literally let you die instead of maintaining their apartments. I had a fire in my…read moreapartment the day before leaving with a medical accommodation due to their neglect. Now they are trying to steal my deposit because we legally broke our lease and had ESA animals. They are crooked bad people who do not care about anything but taking your money. They do not maintain their apartments or complex.

BEWARE! SHADY STAFF!!!!! If I could give zero stars I would. I don't have anything negative to say…read moreabout the complex as we were only there for a year BUT the staff is just awful. We had just signed our 2nd-year lease for renewal but shortly after signing(literally 5 days) our offer got accepted on a house we were looking at. Now you're probably thinking why sign over a lease when you knew you were putting in offers? Well, the market was crazy last year and still is but it was a bidding war. We probably put in 10 offers and had no luck. With that being said I had sent an email to see what our options were since I didn't want to continue for another 6 months knowing we have a house now. They told me well you either find someone to take over your lease, pay $2000 plus rent to leave or you can go monthly and pay an extra $600.00 per month. They also told me if I did the lease takeover I would not get my deposit back (Which I was okay with, as it went to the new tenant.) I told them I would do the lease takeover for now and if at the end of January I didn't find anyone if I could just pay the extra in rent at the end and they agreed, GREAT!!! I posted my apartment on Facebook, Marketplace, and other groups I could find for rentals. I had multiple people tell me they were interested and I referred them to my apt # when applying. I had reached out every day to see if anyone had put in an application and their answer was always no. When I would follow up the next day they would tell me they received an application but they can't get through and if I can contact them... Why would I have to contact them? Isn't that what you're getting paid to do? Anyways I told them I didn't have their number and if they can continue to reach out. I moved out on January 22nd and turned in my keys. When I was in the office I asked if anyone turned in an application for my apartment # and she instantly said no. She didn't go look at the computer or applications. I knew at that moment something shady was going on. Tammy reached out to me on January 28th about my apartment and asked if it was still available and I told her yes. Please send in an application and apply with this apt #. She messaged me back saying my apartment was no longer available. WEIRD. Why wasn't I informed? In my eyes, I technically had until the 31st to have someone do a lease takeover. I sent them an email informing them that someone had reached out about my apartment and someone told them that it was no longer available and you referred them to another unit #. I am asking at that point did someone else rent it out because I was never told otherwise. They responded we got it figured out... What does that mean? I resent another email asking which person because she is telling me something different. They then said someone else had put my apartment on hold and Tammy was looking at renting 2 places and doing 2 lease takeovers.. A month goes by and they send me my move-out balance. On my statement they said I owed $1800 and that I didn't pay for January's rent, they tacked on some utility fees(which I paid for under my name), carpet cleaning(which I had a receipt for), and some random "damages". At this point, I was pretty livid and told them that all the information was incorrect and she apologized and it was all incorrect they do see my receipts and now my balance is $565 for the difference in rent since "No one" took over my lease. I drove my ass to that apartment complex and knocked on my old door and guess what a gentleman opened the door, I had asked him about a package that I "accidentally" had shipped to my old address, then asked him when he moved in and he said the first week of February. So not only are they trying to charge me an extra $560 but they did do a lease takeover, someone moved in right after me, they kept my $400 deposit and have yet to return it to me, took that person's deposit, and sent me to collections. Refer to Tammy's yelp review on 2/4.

Pros: 1)Reasonable rent, pet fees, and safety deposit…read more2)Renters were usually pretty friendly 3)Staff was friendly 4) It's really close to parks and a walking trail. 5) It's really close to a farmer's market. Cons: 1)They lost my application fee because someone in the office misfiled it. 2) No one picks up their dog's poo, and the office doesn't enforce it. 3) Parking is a nightmare! People park in the fire lanes, in front of hydrants, and basically anywhere they can squeeze their car. 4) It's basically on the railroad tracks, and those tracks are used at ALL hours of the day and night. You might want to bring earplugs. 5) Because parking is a nightmare, I had to rent a garage. The problem is that people were parked in the fire lane in front of my garage so it was almost impossible to get the car in and out. I had called about this problem so many times I lost count and staff did nothing to permanently fix this problem. At one point the only way to get my brand new car in was to actually cause a foot long scratch against the wall so bad the paint completely came off. So, I took my chances with the parking lots, hoping to get home in time so I wouldn't have to park in the fire lanes. 6) When you move out, they basically want you to do a professional cleaning before you check out. What normal people call "wear and tear" they see as "dirty" and "damaged." They will charge you tooth and nail for something they should legally have professionally cleaned anyway. The pictures they provide as "evidence" don't actually show any damage. Please stay away from this place. It's really not worth it.

I've called Pine Valley Ranch home for nearly 5 years. Very pleased with my experience here. Office…read morestaff is very professional, helpful and prompt is doing so. I've requested maintenance assistance only a few occasions as that's all I've needed. The response from maintenance is the very same as stated above. Maintenance manger Aaron and Josh are rockstars. The complex grounds are kept incredibly manicured. Mature landscape, trees. make it nice to view and enjoy. I appreciate you guys and all you do! Thank you.

I moved in 2 weeks ago and moved across 3 states. Kaitlyn Kennedy in the leasing office was so…read moreresponsive and made my move stress free. When I arrived, my apartment was impeccable. I love it here already! After working all day, it's nice to walk the trails that surround the property. Nestled among pine trees, the views from every window are breathtaking. I looked at 5 other properties in the area and hands down PVR had the best amenities and location. I'm happy to call Pine Valley Ranch home!

A wonderful property! Clean, well-maintained, and in a great location. It offers a comfortable and…read morewelcoming atmosphere--highly recommend!

I would proceed with caution with these apartments because the management is questionable. The…read morewalls and ceilings are paper thin so be ready to hear all your fellow tenants walking, vacuuming, cleaning. The prices of the apartments are 1/3rd higher then other apartments in the area. There are questionable hidden fees for utilities, move out fees and parking. The parking carports are very small so if you have a larger vehicle this place will not work. The maintenance team didn't even clean up the fall leaves until the following springs so do not count on the property lawn care to be up to par for what you pay for. The dumpsters are always filled but if you leave your trash on your porch there is a fine. The office managers are not helpful whatsoever and only nice on the day you sign and then absent the rest of your lease. If I could leave zero stars I would.

Steer clear. Not just another greedy complex, but one that discriminates against individuals with…read moredisabilities. I have a debilitating autoimmune disease, and after a serious complication with my spine that could cause paralysis and needs surgical repair, I reached out to the office with a letter of accommodation from my physician requesting a ground floor unit. Going up and down the stairs is excruciating and dangerous for me, and there are no elevators. To start, I was only sent units that were far larger and more expensive than my current unit. I made it clear that I couldn't afford anything beyond the amount I was already paying, but talked down to by the leasing agent. Her tone was rude and condescending, and when I pointed this out, I never received an apology - she simply stopped replying. I then had to go on Zillow, and look at which units were available since none of the reasonably priced ones were sent to me. I found a ground floor unit that was much more accessible, and reached out to see if it was still available. On May 7th, I was quoted $1400 for it, which is $40 less than what I currently pay. I agreed to transfer to that one, and the lease was sent on May 8th. Upon review, I noticed that the lease had an amount of $1440 on it, rather than the $1400 I was quoted. I reached back out to the manager thinking this was a mistake, and he instead said that market rates just so happened to change on May 8th (the day AFTER I was quoted $1400 in writing) and was asked if I still wanted to transfer. I responded stating that they needed to honor what I'd originally been quoted, and was told they'd have to "run it by upper management". This was absolutely intentional. They were hoping I wouldn't notice the higher price, because they're so worried about losing $40 a month. Being disabled in this country is so hard as it is, and The Homestead has done nothing but show me that they do not care about my quality of life or accessibility. People frequently abuse the disabled parking spaces, and residents aren't allowed to reserve them. My upstairs neighbors have also been a nightmare, and even after multiple complaints with videos of them making noise at 2am, nothing has been done. Just save yourself the emotional and physical distress, and live somewhere else. You never know when you'll end up sick or disabled, and the last thing you want is to have to worry about is what I'm going through. Now I have to get my attorney involved and take legal action just to have a home that suits my needs. I'm so exhausted, in constant pain, fighting a broken healthcare system, and struggling to make ends meet. Thanks Homestead team.

Really great environment! Our dog loves the park and the walking trail near by. The neighborhood is…read morevery nice and friendly. Everyone is respectful in our block of apartments; 10/10 would recommend!

Still waiting for my deposit refund i moved out in august. They put a stop on the first check they…read moresent and also tried to charge me additionally because they had an accounting error in their system. Ive called and emailed the billing dept and main office multiple times no answer. Spoke to someone at the property they never got back to me. Avenue5 is inept at managing properties, besides all the hidden fees such as common area electricity, pest control and parking the pool didnt work the last 4ish years i was there. Stay far away from any Avenue5 properties rent anywhere else.

Highly don't recommend only one person is doing the job and it takes months to get any maintenance…read morethe pool is never opened because they can never find any one to fix it also they don't tell you about half the fees you get charged and they'll switch your spot out with a new tenant and causes big commotions no one takes their job serious and maintenance requests are never looked until you actually have to move so they can add additional charges they'll give these places to anyone so not kid safe

Great staff, friendly and understanding. People are perfect, over 2 years and couldnt come up with…read morea single complaint.

If you like lots of noise, someone always in your parking spot and management that does nothing…read moreabout your complaints because "their hands are tied" this is the place for you. I am a current tenant and these are my personal experience.