This garage doesn't stand by its work. It over charges on labor hours. Something in the books as 1…read moreto 2 hours they charged 4. If you need to overcharge your customers and lie to them about the work needed, you don't belong in business. Avoid this place

10/10 recommend! Hand down the best auto mechanics on long island! Super friendly with great…read morecustomer service. Had a crunchy sound coming from my breaks. Took my car in to get looked at and Madison showed me exactly where the noise was coming from, the damage that caused the noise to occur and let me know exactly what needed to be done immediately and what I could put off for another paycheck if needed. He let me know about a coupon they had running in the paper that saved me $50. Just goes to show the characters of this shop and how honest they are with their customers

Called for an estimate on my VW Passat with a clutch problem. I was told on the phone it will be a…read morefree estimate. Had to leave car at the shop for a full day. On second day I went to check on estimate which happened to be very very high. When I refused to do the repair, the person behind the counter told me that there is a charge for the estimate. I told him that the person on the phone told me the estimate was for free before I brought the car to the shop. The person behind the counter got annoyed and tore up the estimate and threw it at me. Bad and unprofessional customer service

This place is great! The new location is in a prime…read morelocation! Its nice and gated now for after hours to give you that more of a secure feeling. The indoor showroom is immaculate!! The waiting room has brand new couches. Its always looks, feels, and smells clean and it also has A/C for those really hot days. While you are waiting for your vehicle you can take a look around the show room, and admire all the cool automotive collections they have there. The owner Dan, is a really nice guy. He knows the in and outs of a vast majority of foreign European vehicles. Although he can work on mostly any vehicle. Its always good to know a guy who can work on those "European special technician required" vehicles. This has been my families "Go To" auto repair shop for years now. Sit back, relax, let the professionals go to work. Let your mind rest at ease. You're vehicle is in good hands at Röhr Auto Werkes!

A good repair shop is hard to find these days. You never know if someone's going to rip you off,…read moreor you'll have to have the work done more than once... it becomes stressful. Not the case here. Every time I've taken the car in for something, the charges have come in to be MORE than fair, and the work has always been done right the first time. I kind of had a good feeling when I first got there, because the bays were partly filled with vehicles in various stages of restoration. They guys here actually enjoy their work, and it shows in their professionalism and friendliness. Case study : My wife got our New Beetle caught in floodwaters, stalled it, and tried to start it underwater. Needless to say, she did a number on the electrical system. This is something that's scary, because electrical issues are traditionally hard to find and fix, and usually end up costing an arm and a leg. Not the case here. Problems were identified, and repaired, and for much less than the dealership charged me for the two visits in which they fixed nothing. I take my cars there for everything now - even simple oil changes, and I'm greeted by name, and walk away with work done right and without a gnawing pain in my wallet.

I did not have a good experience with this shop. The people there were condescending and unhelpful…read more The service was sub-par. The mechanic missed several things that he should have noticed if he had actually paid attention. I would not be coming back again.

Came in for transmission fluid change service. Spoke with the owner, Anthony, who was very…read moreprofessional and made the process very easy. Very good value for the work done.

The owner Anthony and his staff were all helpful and friendly. They fixed my car and a few other…read moreminor things they found in a timely manner and at the price quoted. I will definitely use them again if needed in the future, and recommend them to all my friends and family.

I have worked on cars for many years as a hobby, restoring them . For my regular cars, Mike at…read moreMacarthur is 100%. honest, on time, and very fair in pricing without the usual BS from a dealer. you will not go wrong here. It's a family business, the best kind!

Highly recommend, honest and excellent work!!! Family owned and you feel like family here. We…read morewon't go anywhere else!!

My cars battery went dead. I called them up and brought it in immediately. They were able to fix it…read moreright up and get me out the door within an hour or so. Really great service, kind man at the front desk. Walked me through every step of the process in terms of time and how long it would take. If you're ever in a pinch or need knowledgeable people, come here

After hitting an object in the road, my rear driver's side tire was destroyed and the driver's side…read morefront was slowly leaking. After bringing my 2021 Subaru Ascent to Oakwood Car Care, the mechanic Mike, alerted me to the fact that the 2 remaining tires had some cracking on the sidewalls and should also be replaced. They preformed a computerized wheel alignment and installed a new set of 4 Pirelli Scorpion tires for the same price as the other ones. Now my family is back on the road, and the car handles great. Joe, Mike, Lauren and everyone at Oakwood does a good job of keeping my family safe for a fair price! I cannot thank them enough. I would highly recommend!!!!

I can't recommend this mechanic enough! From the moment I called, they were friendly, transparent,…read moreand professional. They diagnosed the issue quickly, explained everything in plain language, and gave me a fair estimate with no hidden fees. The work was done ahead of schedule, and my car has never run better. They even followed up the next day to make sure everything was okay. Honest, skilled, and reasonably priced--this is the kind of trustworthy shop every driver needs. I've finally found my forever mechanic. Absolutely five stars!

Went in hoping for a quick inspection. Staff cited my back brakes were un-passable before the…read moreinspection began so I decided to leave knowing I have no brake issues. Telling them I wasn't interested in doing brakes or any service didn't stop them from starting the inspection. Presented bill for NYS Inspection with a failing paper. Went to another shop two days later and passed with no faults.

best place to bring car. I have 4differemt vehicles and…read morethey are awesome with them all.

I came into to replace a tire on my SUV. I approached the front desk lady and she seemed annoyed to…read moresee me. Told me to ask a mechanic for help. I asked a mechanic to assist me, he told me to ask her to help me. Needless to say, they only want white (caucasian) customers. If you're not the right shade they will give you the run around until you become frustrated and leave. Please stay away from this location.