Bad customer service Closing the store before 7pm…read morePerson in charge telling me "I'm not here to wait for you" it wasn't even past 7pm.

I've owned boots from red wings I must say they Are bit pricey but very good quality…read more The service here is excellent and they help you find the right footwear for your needs. They are very knowledgeable and very tentative to serving their customers.

Super expensive! $20 for the rubber part on heels! You might as well purchase a new pair of shoesread more

Got sameday Boot Shine at the Atascocita location for $25 Dillard such an outstanding job I had to…read moretip him on top of that. They do full repair work too. Highly Recommend!!

This was my first time using their services, but it was close to work so I decided to give them a…read moreshot. I just needed a pair of felt boots cleaned up before a big party Saturday. Tuesday afternoon when I dropped them off, he gave me an appointment card to pick them up Thursday at 5PM. Fast forward to Thursday at 5PM, I show up and he's not there. When I call him, he then explains that they weren't dry therefore I couldn't pick them up (no heads up or anything). He then says he will text me Friday morning and let me know what time to pick them up Friday once they're ready. Friday morning, I hear nothing. Finally, I get ahold of him and he tells me 2PM. I show up at 2PM, he isn't here and neither are the boots. The lady at the store calls him and asks when he will be there, he then says 3 o'clock. I told him that wasn't going to work and he said okay, he would leave right then and head that way. He shows up at 2:45, with the boots still wet, wasting my time once again. I understand things come up and deadlines don't get met, but communication with a customer is at the very minimum a requirement. I will not use this service again or recommend them to anyone else.

From the owner: Mr. Merari Bowens is the managing partner inside VintageCuts Barbershop.read more