Thank you guys after the AC repair my lady laid down to rest bc of her wheezing and with the new AC…read moreunit and the professional installation and the fresh clean smelling cool air help her relax and was feeling a ton better with in 2 hrs of resting after the repair and our apartment never smelled better clean and fresh thank you terraces on the greens for always listening to our concerns and doing everything possible to make it like home love u guys in the staffing office and maintenance manager

Great staff and they are responsive. Apartments are well laid out and I like the aesthetic.read more

The studio is more money than the 1bed room. No utilities are included. No pets. So not some place…read moreI want or need to live there.

Quiet place to live. Well kept grounds and common areas. Rent is reasonable given that it…read moreincludes gas, water and basic cable. Management is friendly and responsive to maintenance needs. One issue: this may have only pertained to my apartment unit, but I had a really hard time keeping the place under 75 degrees in the summer. No good answers or response came from the apartment managers.

We have had the pleasure of living in East End for 2 months…read more We loved it. Jacqueline, the property manager, is great. Always friendly and prepared to help. For example, when we were having problems with our WiFi, she offered office space on the 2nd floor, with WiFi, so I could take my work calls. The apartment we rented was not, originally, furnished but we needed furnished, so Jacqui organized a designer and furnished it for us, with very pleasant furnishings. The apartment we have rented is great. 2 bedrooms, 2 bathrooms, fairly spacious, well maintained, good kitchen, HVAC and decent internet/Wifi. The facilities are great - good parking, restaurant, bar, gym, easy access to the Goodyear Theatre and in a good location, with Starbucks next door and easy access to downtown Akron nearby. It is worth mentioning the building is an excellent example of solid, brick-based construction. We have really enjoyed our stay here and will miss it.

The floors and walls are so thin you can hear your neighbors calmly talking (and they can hear…read moreyou). The water bill is 3x that of a three bedroom home. Brookwood is so difficult to work with they should be out of business. Unethical scum.

I have lived at Sanctuary Grove since April 2015 and I love living here. The apartments are only…read moreabout 2 years old, appliances are stainless steel, and the master bedroom is huge with a giant walk in closet and master bath. Any time that I had to call maintenance, they were there promptly to fix anything needed. Wendy in the office is very friendly and easy to work with. The apartments are a bit pricey but definitely worth it!

I've lived here for four years on both sides of this 10 story building, in both a 1 & 2 bedroom…read moreapartment. I'll try to be as comprehensive as possible while keeping it brief. Pros: - Apartments have a modern feel with updated appliances. - Concrete walls make for a great noise barrier. - Everything above floor 6 has pretty incredible views, especially in the east-facing units. - Lobby is nicely renovated. - Management and cleaning staff keep the place looking good. - Shoutout to the maintenance guys around here who are quick, polite, and do a great job. - The neighborhood is the best in town where something is always happening. Great local cuisine, a variety of bars, and new development popping up everywhere. - Diverse community with college kids, young professionals, families with kids, and senior citizens. - The building has multiple businesses on the ground floors providing a busy and working-class vibe. - Management has always been great, especially Shelly from when I first moved in. (Shelly where ever you are now, you rock)! - Includes vending machines, a turtle sanctuary, and a fitness center. - Extra storage in the basement is always nice. - Plenty of above-deck parking, and a good amount of covered parking. You can get a private underground spot for somewhere around $40/month. - UPS Box and USPS box directly out the front door. - Metro has a stop for the 1 bus right outside the door. - Secure package room with pretty easy access. - Nice community garden and flowers all over the place. - Rent is a little higher than other parts of the metro area, but the location is worth it. Cons: - The elevators are something out of a horror movie, and have been my #1 complaint about living here. They slam off of the walls when they are riding up, they miss your floor, you wait for up to 15 minutes, they smell horrid, and the doors have no sensors and will slam into you. A few weeks ago there was someone stuck in the elevator on the 6th floor, and it took the fire department almost an hour to free them. I have exited the elevator with it halfway between floors. Management has said that the elevators will be updated by the end of 2014, so keep your fingers crossed. - The laundry room is pretty terrible. I swear I've lost well over $100 to those wretched machines since I've moved here, plus, they beat the crap out of your clothes. These could really use some updating, but until that happens just take your laundry elsewhere if you can. - If you park under the deck and it rains, a nasty combination of concrete and run off water will drip down on your car. This unpleasant white stuff is like paint, and is nearly impossible to remove from your car. All of the cars under the deck are covered in it, and it pretty much ruined the roof of my vehicle. - There are two doors on the first floor, one on the outside and one in the lobby. The outer door is locked at random times throughout the week, and even more sporadically on the weekend. The kicker is that the intercom is on the inside, meaning you'll have to go let your guests in, sometimes even at 3 in the afternoon. - The parking policy is very strict on paper, giving you only one guest past per apartment. I have yet to see them enforce this policy, but if they did, some of the rules are quite ridiculous like, "don't leave your car in the same place for more than 72 hours or we will assume it's broken and tow it." - It's hard to keep up with Ohio's winters. That being the case, watch your step because the grounds often go unsalted. I typically bust my face at least twice per year, and I'm a fairly balanced person. - In my experience, the west side of the building experiences much more noise from drunk hipsters than the east. - This is still Akron, you will see all of the fantastic hood things that come with inner-city living, but it is still quite safe. Overall, I have little qualms with the building or the management, and I had a very pleasant experience. The management is always understanding, the neighborhood is awesome, and the people who live here are great. With a little patchwork, this could be THE spot to live in Akron, and it definitely beats the overpriced "campus suites" down by UA. 4-stars for a great 4-years, thanks Highland Square!

We have lived here nearly 2 years. Very nice for the money. Management is very top, they are very…read moreconcerned about their tenants. Upkeep is tops, you can,t eat it. The grounds are well kept Our unit is a 2bedroom,2 bathrooms,living room dining room fully equipped kitchen ., laundry room,deck, and a garage.. bathe club house has a pool computer room workout gym, meeting party room, tennis courts. In addition there is also basketball court,, car wash ,etc.

I love this place. It's very quiet. The management is excellent. Something breaks. It gets fixed…read moreright away. If there's one thing I would hate it's the laundry room being downstairs

This was my first big girl apartment and I LOVED my little, cozy space here. I was lucky enough to…read morehave a corner unit on the 8th floor - one balcony overlooking the beautiful downtown Cuyahoga Falls and the other overlooking trees and residential area. The apartments were recently redone with beautiful granite countertops and wonderful appliances. Another great perk was the trash shoot on every floor, no need to drag your trash to the basement or anything. They also have a spacious outdoor parking lot and also underground parking. A huge bonus is the cement walls - I never heard a peep from my neighbors the whole year I was there. The building itself is pretty quiet, no kids (probably due to the fact there's only one and two bedrooms) and most times I would walk into the elevator and to my apartment without running into anyone. The population here is a lot of young professionals in their 20's and 30's, as well as some older folks who had been there for awhile. Like I said, it is quiet but the community was so nice, everyone is friendly! And it is in a very safe area, I was nervous to live on my own as a young woman but never once did I feel unsafe here. Flory had also mentioned at one point that they have never had anything stolen, people have lost wallets/purses and yet everything was returned. The only downsides are that there are no in-unit laundry and no pets - two of the reasons that caused me to move out. However, they are currently in the works of redoing the community laundry in the basement and I am sure that will be wonderful once it is finished! Another huge perk here is the staff! Dan from maintenance is extremely kind and able to quickly help you with whatever you need. Flory, the manager, is a total gem. She truly pours her heart and soul into this place and does whatever she can to make all the residents 100% happy. She is always at her desk working on the first floor and whenever I run into her, her face lights up and makes a point to have a meaningful, personal conversation. She remembers every little detail about everyone and simply put - one of the most genuine and kind people I know. These apartments and the building itself are amazing, I would recommend this place to anyone!