Fantastic New Community. The developers out did themselves! The Units are Gorgeous.!!!!!read more

Exquisite condominiums, accessible location, quality construction, ultimate in privacy, tranquil…read moreviews and all luxury amenities are provided.

My mom decided to move to La Posada on June 1, 2023. This is an amazing place to live! Any…read morecommunity is only as good as its staff, services and amenities. The staff at LaPosada are exceptional! Kind, Welcoming, Helpful and knowledgeable. The services, activities, meals and quality of living is tremendous. My mother absolutely loves her apartment and she loves living there! She has made friends quickly and always has a friend (or new friend) to have dinner with each night. And we have joined her for dinner several times and the food is upscale and delicious! We especially like the cocktail hour each night in their bar area. I love that there are two restaurants to choose from and there are new specials every night. There are also plenty of fun, interesting shows, activities and exercise classes for her to participate in. She enjoys regular transportation to Publix, the mall, or a doctors appointment. In addition, the grounds and community center are so beautiful and peaceful. A special shout out to many of the wonderful staff members: First our initial contact Lonnie Ehmann who shared her time and talent and layed the foundation for our initial visits. Fabulous Kim Mancini, Yolanda, and Vivianna all made my mom's transition seamless and comfortable. Stephanie, Jennifer and all the wait staff at the Waterfront dining are so gracious and outstanding! The list goes on and on - I really can't say enough about all the staff at La Posada!! There is incredible comfort and peace-of-mind knowing that she is well cared for and that there are systems in place to check on her well being. Thank you for all that you do in making my moms' living conditions exceptional!

I don't see a lot because I only visit one person the nurses that gave the medication are very…read morecooperative and Listen to the patient's need other nurses did very good on what they are call to do so far your Quality Care is excellent. The Kitchen service is super good also the food they deliver. Front office personnel very courteous, helpful and cooperative​ overall what I saw is Excellent

I've lived here for a while and I love it here. The gym is sweet. Always clean…read more The office staff is always super friendly. They stay working pretty late so availability is pretty on point. The apartments themselves are real modern and nice. Granit counter top in my unit. Nice laminated wood floors. Maintenance guys are super friendly and a ways there quick the 2 times I've needed them. Right across the street from Public and Starbucks!

SCAM. Do not move to this location! They will over charge you by charging you sir charges,…read moreexpensive cleaning when you move out. Do not be fooled by their low deposit they will get it out of you during your lease and then when you move out. Constant admin fees and add ons. Corrupt corporate housing. Never again!!!

The place is AMAZING SO BEAUTIFUL!!!! The office staff might be the most accommodating people ever…read more Walked me through the entire process. Sean the office manager has a heart of gold. When I say he is all in when it comes to customer satisfaction I mean it. Nicole helped me fill out my paperwork. She has the patience of a saint. It can be difficult but she took her time and answered every single one of my million questions. I know a new management company took over recently and they get an A +++ from me. Everything is super clean. I always see the maintenance guys running around working. The entire place is getting painted. If you're looking for a new place y'all have to consider The Sophia. Ps. They also are Jupiter medical Center preferred realtors. So you get a NICE discount on your application fees.

Major mold issues I…read morenormally don't leave negative reviews, but I feel obligated to warn anyone considering renting here. My experience at this apartment was extremely disappointing because of what I believe was a serious mold problem. I have photos that I'll be posting with this review so people can see exactly what I found. The first mold issue was in the laundry room around the ceiling vent. I immediately submitted a maintenance request. Afterward, management told me that a professional company had cleaned the apartment and that it was "100% mold-free." Based on what I personally found later, I do not believe that statement was accurate. About a week later, I discovered what appeared to be additional mold inside the A/C closet. Instead of what looked like a proper repair, it appeared the area had simply been painted over. I also found what appeared to be mold on multiple interior doors throughout the apartment. I have photos documenting these conditions. The condition of the apartment made me feel sick and became one of the main reasons I decided to move out early. I informed management that I was leaving because I no longer felt safe or comfortable living in the apartment. During one conversation, a maintenance employee told me that several second-floor units had experienced significant mold issues. That statement concerned me even more, although I cannot independently verify it. Before I moved out, the office asked me not to leave a review about the mold and indicated that I would not be charged the two months' rent for terminating my lease early. Despite that, I am now receiving collection notices for those charges. My advice to anyone dealing with this property is simple: get every promise in writing. Do not rely on verbal assurances. Save every email, maintenance request, text message, and photo. If I had not documented everything, I would have had very little evidence of what happened. If you're considering renting here, inspect the apartment carefully--especially the laundry room vent, the A/C closet, and the doors. Review the photos I'm posting and decide for yourself. This review reflects my personal experience and is based on what I personally observed and documented.

Do not live here unless you would like the live with roaches all over your furniture and you while…read moreyou sleep I have lived her for a year and have complained so much. So they bring a bug guy multiple times and I still till this day have bugs all over my furniture, on my clothes, plates, pans, food, and anything else I have in my apartment. I wouldn't want anyone to go through what I went through. This is only the topping on the cake. I had my washer break over Christmas and took two week for someone to fix it when I pay for 24 hour maintenance in my rent. The front office is some of the worst office staff I ever met they don't even care that you are living in infestation. I just didn't want anyone to go through what I did. One star is too many for this place there are so many better places in the same area live there!!!

DO NOT LIVE HERE! The only positive thing about this place is the location. Otherwise the…read moreapartments are beat up. Not well kept up. Moldy AC vents, rusty sinks, the A/C broke numerous times. Constant issues with the apartment. They started "renewing" parts of the complex. The gym has been under construction for 2 months. They've been saying it'll be done next week every week. Constantly making up excuses. Our A/C bill was 200-250, and we complained. Nothing they could do, its cause we are on the second floor. Its a 1000 sq ft apartment and the electric bill is the same as a House. On top of all that, the office staff is terrible. Time for us to move out, and we supposedly got one notice on our door to give a 60 day notice. No phone call, no e-mail. So of course, they find a way to get more money and charge us the full rent rather then the pro rated amount. I ask them to prove that they tried contacting us, and their answer is they don't have to, also no notes in the system. And it is a courtesy to them to let us know. Wether it is a courtesy or not, it is bad business! I am so glad I don't have to live here anymore, i've been counting down the days to move out. I would look at your options before living here, for a little bit more money you can find a much nicer apartment complex

My wife and I have lived at The Waterford for 13+ years. We have never once regretted our decision…read more The employees are motived and helpful, the food excellent, the residents friendly and the health center professionals excellent. We recommend The Waterford to anyone who wants to live better longer.

Unprofessional administration seems more interested in financial gain/turning patients in/out than…read morehelping resident that gets admitted to its SNF reach full rehabilitation potential. The aides, housekeeping staff, and nurses & most of the therapy staff are more professional than the administrative staff. However, lower level staff can only be as professional as the training and resources allow. For example, if the staff has to be in the dining room assisting residents who dine there that means without adequate staff, the patients who need the most care in their rooms will not get there calls for help answered. The hallways will be deserted. When you get that call from your loved one that they've been waiting 20 minutes for help. The administrative staff consists of a director, an executive director who did not respond to phone messages until corporate office was contacted, a Case Manager who says she's there to help however imo she's there to help the administration. Staff including Director, Case Manager, some therapy staff need training on HIPAA laws so that when a resident says they want/need family/friend to help make decision decisions, their mistaken or intentional response should not be you are competent & can make your own decisions & not act inappropriately to block family advocating for patient who objects to improper staff behavior. The director of therapy is a speech therapist although they say there's a physiatrist there was none. The billing department person did not respond to a request for a itemized list of charges that would be submitted to the insurance company. Don't expect to get any or much service if you're if you're in your room during meal . In the room my loved one was in , the call button is that is a push button at the end of the cord. It's like the end of a window blind cord with the actual button that you need to press at the bottom so difficult for the patient will know they properly pushed it . Patient doesn't know whether it's working or not and nobody is showing up .The light that indicates it's on is on the wall behind their head and that they are medically unable to turn around they will never know if by push pushing the button someone heard their call for help. Until a complaint was registered with the state, I didn't even realize that they have a intercom system where someone should be coming on and saying "can I help you? How can I help you?" imagine if there was an emergency and you're waiting 20 minutes without assurance that they heard you ? Only after addressing this concern with the agency for healthcare administration, did this system start to be used however, still it was only used when someone was staffing the nursing station to specifically answer those calls . Impossible to reach the facility doctor that automatically is assigned to see patients there. In addition to being able to address medical concerns about your loved one , it's important Important because you need to know what he's gonna say about patient's discharge if anything. During an appeal process it's best to get your own doctors to support your discharge concerns, if you feel your loved one is being told that Medicare won't pay for any further therapy or nursing. Know your rights involving right of family members to be consulted. If patient gives permission they will try to claim the HIPAA does not allow it even if the patient wants it. Make sure you get access to the electronic records portal immediately. The admissions folder does not contain information on where you can contact someone if you have a complaint or concern outside of the facility. Make sure you monitor for accuracy in patient's progress, especially in therapy . Ask for therapy notes every week because you won't find them in the patient's portal . Know your discharge rights. If you have a grievance and it is not responded to timely, go directly to the corporate office if you experience a problem that is not resolved by the staff on the premises. https://www.lifespacecommunities.com/contact/ The brochure that the sales person hands you when you visit the facility in advance of putting your loved one thereIt's connected to a retirement community where they will send the residents to their Skilled Nursing Facility. Lots of them are up in age, and they don't seem to have many local if any family members to advocate for them. One such lady who had no family members I could not leave her room independently was asking for her missing phone repeatedly for a week, yet it does not appear. Anyone made an attempt to locate it. The admissions package claims says facility has a physiatrist it didn't. Facility admits non Waterford apts residents from hospitals. Nursing Director put false information into patient's chart about family member. So make sure you go into the electronic record frequently and read the notes. If you try to address, legitimate concerns they will try to make you look like the problem.

This place is terrible. Not only is the property poorly maintained despite "upgrades" but the staff…read moreare equally awful. Maintenance is rude and yelled at my husband - and when it was reported to the property manager, Laura, she did nothing. And watch out for Laura, because while she may seem like an incompetent employee who can never answer a question, she is also prone to changing the language on legal documents in their claim against you. The property is gross. The lake is always filled with debris and has a colorful coating to it, garbage and glass are a constant presence anywhere near the trash sections, and you'll find more dog poop and weeds than actual grass.

absolutely awful place to live, it's perfect if you have no sense of smell, never go outside past…read moredark to throw away anything(raccoons will get you) , don't have a vehicle (absolutely no parking after 4pm in your own unit, & you want your bathrooms to be growing mold in just 4 months! Seriously, you're better off renting a place in San Andreas. Management is an absolute nightmare and they do not care whatsoever so don't ask. The walls, and floors are extremely thin and grass service comes bright and early on the weekends so hope you're ready! (They've damaged my truck multiple times by hitting rocks into panels and glass with zero care) The pool is the greasiest thing next to a Big Mac from the feral and rabid raccoons that are full time residents. The maintenance crew might be harder to track down than Hillary Clinton's emails but when they show up they'll do so with one knock and swing their way into the apartment. Expect your rent to go up 400$ a year and make sure you're out BEFORE they tell you to vacate, otherwise you end up like us with zero notice and a 480$ bill for being 54 days instead of 60 days notice! When asked for any kind of leeway was met by laura who might just be the most worthless human to ever work in any form of management; "well why would I do that for you and not anyone else? Try and think next time" * please note, my spouse is a clean freak so mold growing in our bathroom was due to the wrong Sheetrock/ improper sealing* *We signed a year lease and have NEVER heard one single good thing about this place from anyone RUN* *If they respond to your emails/phone calls it's usually not what you asked regardless*