I hired Guesthop for about 4 years solid from the Pandemic of 2020 up until recently. Michelle and…read moreMisha were my contacts. Guesthop was always professional. And we had very few problems and whatever small problems there were, were quickly resolved. For any Airbnb hosts in the Bay Area I would highly recommend Guesthop as a great choice for Airbnb management.

I would not recommend this company. We unfortunately signed an extensive contract that we needed to…read moreread over more carefully. Here are some things to know: Guesthop will not help with trash removal- it is not something they do. If you cancel, Guesthop will take 50% of your earnings for any booking they obtained when you had them; that's right, 50 PERCENT. We are still paying them even though we canceled on August 8th. I just sent another check for $500...ugh. Ultimately, we will have paid them nearly as much as we earned for those 30 days. They will completely control your Airbnb calendar and charge whatever price they like. They dropped our nightly fee from $139 to $113 without our knowledge. We are now back up to $139 and fully booked without them. So far, we have paid Guesthop over $2,000 to manage our property for 30 days; our earnings were $5,000.00, AND WE WILL CONTINUE TO PAY THEM FOR MONTHS, even though we canceled. Keep in mind this does not include payment to cleaning staff. This payment is what Guesthop got for making phone calls and managing our calendar. When we had an issue, we still made multiple phone calls and went by the property to manage matters ourselves. We had someone break the window. Guesthop called one glass company, who gave an estimate for $2700, stating the entire window frame needed replacement. We said no; we got the glass replaced and had the pulley on the window replaced when we got home for $10. In addition, guesthop did not attempt to help us - stating the broken window was our fault. Even though three other professionals noted the damage was impact-related (i.e., someone threw something or put their hand through the window). The cleaning staff is excellent, and our property always looked lovely. If you would like someone else to manage your calendar, that's excellent, but we want to see our comments and what our guests are requesting or need. Guesthop takes away all access to your Airbnb listing. We learned our lesson: READ the contract carefully! We have found an excellent manager to work with that meets our needs. Final advice: shop around before you sign up with Guesthop.

My partner and I were approved for a unit after viewing three properties by this management! While…read more2 Lofts was shown in terrible condition (with bugs, old food, and stains still in place), we proceeded with applying for the cleanest unit which was even more of a red flag because for this unit they said someone was already suppose to pick up the key but she ghosted them! A week later Franny called with an approval and we also received an email confirmation. I mentioned I would be applying for Homeless Assistance through Contra Costa County, and they were obviously depending on it more than myself. This was my first time navigating permanent assistance, so I had questions. I asked if it was possible to separate the lease, I was informed the next day by Franny after checking with her broker they can't proceed with that & I was ok with that, as they still proceeded to go through with everything relying on the permanent assistance! Eventually, I found out the county was able to proceed with both of us on the lease, which was even better! Unfortunately, due to delays with my caseworker which I made a complaint on while trying to reach her for a week which I feel she was ignoring me on purpose because my case was switching to Alameda County July 1st which I just think she didn't want to do any paperwork for my assistance! After finding out I was denied assistance due to accepting a new job with the City of Oakland, my offer letter wasn't good enough & they wanted paystubs even though my worker told me I can. I told them it takes at least 3 weeks for the process & was waiting for my employee Id number Proof wasn't enough, unfortunately they wont pay more than 80% of your income. The moment Franny found out the county couldn't pay, she ghosted me. I emailed Franny the same day I was denied no response so I called the next day. Still, I offered to pay the entire deposit and rent out of pocket for the unit to the property management and even let them know I could bring the full payment the same or next day & move in on the 7th no later than the 15th! My partner makes 3.5-4x the rent, and I have additional self-employment income. Eventually, I was told they weren't moving forward with my application I was ultimately told the owner didn't want to deal with it I truly didn't understand and the reasons kept changing First, it was because originally planned to move in on the first Then, it was the "inconveniences with the county" (even though I was pushing the process myself) Then it was allegedly "fraud" because I asked about separating leases, which was an honest question, not a demand although after they still proceeded to ask and move forward with me! She said it seemed as if I was unreliable! Like huh? Then after I mentioned a fair housing complaint Franny stated the county thinks something is up with you too" A completely inappropriate comment that made me wonder if my confidential information was being shared improperly or if I was being retaliated against. I never received a written notice explaining why we were denied, even after asking twice. This experience delayed my family by two critical weeks, and based on how it unfolded, I strongly suspect source of income discrimination. We were transparent, financially qualified, ready to pay, and had solid rental history but none of it mattered at this point after they realized the county wouldn't be footing the bill. Which makes me realize I don't think they even did any job/ or rental history verifications! If you're a working person trying to get stable housing or using assistance in any way, be cautious. Based on my research, this is not a unique experience. It's common for people using public assistance to be treated as less-than even when they're offering to pay everything themselves. I'm filing a formal complaint with Fair Housing, and I'll continue to speak up not just for myself but for anyone who's ever been quietly discriminated against and made to feel like they are the problem. We deserve better.

I worked with Olivia for a few months and was disappointed when I received a note that the owners…read moreof my rental switch Property Management companies. While I worked with Olivia, she was very attentive in showing properties to us that fit what we were looking for. She made it very easy to make a decision and was accommodating to our schedules and needs. After move in, she was easy to get a hold of in regards to issues on the property that needed to be resolved. She always responded within a few hours (if not within that hour that I reached out to her) which is not the experience that I am having with the new company, unfortunately. I recommend working with Olivia to anyone looking for a rental in the Oakland/East Bay area.

There's a reason Angelo and his team have 160 five star reviews (and counting). We worked with…read moreAngelo to find a SFH with some pretty specific requirements. Once we met him, we knew he'd be the perfect agent for our search given his decades of experience working in the Bay Area markets we were targeting. The best part of the whole experience is for us is that Angelo stayed in constant contact and was proactive with finding properties that met our somewhat strict requirements. Every day he would proactively send us new listings as soon as they came on the MLS, and he was instrumental in helping us write competitive offers on the few homes that we liked. In the end, with Angelo's guidance, we were able to beat out several other competing buyers to secure a home that checked all our boxes and was by far the nicest we'd come across in our months of searching. We feel incredibly lucky to have had him on our side from day 1 to the day we got the keys. I would (and will be) recommending to literally anyone who's looking to buy or sell property in the Bay to reach out to Angelo and his team first!

Angelo helped me sell my home in 2025. I feel like he really understood my goals and advocated them…read moreto the buyer and buyer's agent. He was dedicated to making sure I got the price that I wanted, and also stayed realistic to the market conditions at the time. Angelo is personable and incredibly hard working, and answered all my questions with great depth and detail. He was always available to talk on the phone which I greatly needed as a first time homebuyer. I never felt pressured to sell if I was uncomfortable with the offer. I would highly recommend Angelo to anyone looking to sell their home!

Very professional. Helped sell the property very fast. on time and good niceDid good job！read more

I love working with spotlight photography. I use them for my Designs professional photos and they…read morecome out great every time, if I request an edit they are very accommodating and get it back really quickly.

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

Taka Kaplan did a very professional job making high resolution photos of 53 of my paintings for…read moredigital projection to scale in galleries and exhibitions in Paris. Zurich, Geneva, Dubai, Mallorca, Grenada Miami and San Francisco. I am a professional artist and I would highly recommend him to anyone needing high resolution accurate color rendering photos of their artwork for publishing in magazines or for projection onto walls or screens in art galleries and exhibitions. Brian Appleton

Taka completed drone photography and video of a large facility for the company I work for. Provided…read moregreat communication throughout the process and delivered exactly what we were looking for.

Rayne was so helpful and sweet throughout the entire process of our looking for, offering, and…read moreclosing on a home! She is very experienced and friendly, and has great insights and advice. We greatly appreciated how incredibly responsive she was to us and how shea helped walk us through each step of the way, going out of her way to even answer questions and concerns we hadn't even thought of! We highly recommend her, and she made our first time buying a home very wonderful, clean, and clear.

(Originally a Zillow review on 8/26/2018): It was great…read moreworking with Rayne. She is a seasoned professional. She was very focused on helping us and was proactive and responsive during the whole process. When it came to writing offers and eventually closing with a purchase, she was careful to explain and disclose legal requirements and expenses that would come up for us. We felt like she was really advocating for us during the negotiation process. Post-purchase, she is still involved in helping us find contractors for our new place. We would definitely work with Rayne again and recommend her to others.

Remy Weinstein has now represented us twice as sellers and both times we have been blown away by…read morethe results. Both house sold after 2 weekends. The first house, sold in 2019, became the most viewed property in Oakland on Zillow and received 10 offers. It sold for ~15% over asking price. The second house, sold in July 2024, for 25% over asking price and received 4 competing offers, at a time when many Oakland homes had difficulty selling. When selling with Remy, it is well worth your trust and money to follow his aesthetic renovation advice, it will pay for itself when you receive offers. He has a great crew of handymen, gardeners and stagers that made our homes shine. The end product stands out from other homes on the market, which he is able to capture in stunning photos, presented flawlessly on the top real estate platforms. Remy has a great reputation amongst other agents, which helps a lot, because agents seem not to encourage their buyer clients to tear the house apart looking for anything to lower their offer. We would absolutely recommend Remy Weinstein Real Estate. He's the first person we will call for future purchases or sales.

We had a great experience working with Remy. Our home was on the market for more than 6 months with…read moreanother realtor and we needed a change. It was then we reached out to Remy and he had many great ideas and was so easy to work with. He truly wants the best for you and your home -we felt he did an amazing job. We would highly recommend him to anyone!

If I could give this service 0 stars I would. Now I normally don't like giving bad reviews, but the…read morelack of good customer service and poor communication is just astounding. MORE IMPORTANTLY THOUGH, I would like to warn potential clients to beware of Jeanique Cook!!! To begin, navigating the Bay Area housing market is already difficult enough-- especially if you're a college student. Rather than demonstrating common human empathy and willingness to work with us, Jeanique took advantage of our desperation. Not only did she fail to communicate with us, she was extremely rude at times where she did. How did she get hired?? Is this really what kind of image the company wants to portray? Rudeness and inadequacy? Furthermore, not only did she tell us to proceeded with the application (which, by the way, $42 per person and summing up to $336 in total), she didn't communicate with us for two weeks and we found out that they were proceeding with someone else instead?? Why would you tell us it would be okay to proceed with the application, have our co-signers also pay a $42 fee, and then reject us because someone else is more "qualified"? Jeanique didn't even communicate with us to let us know if anything was lacking to make us "less qualified." Now it's already almost May and we're stuck in a terrible position because we were under the impression that we would be accepted. I'm down $84 and I don't have housing. Oh and the website is absolutely garbage as well. You can't even go back to edit information and it's extremely confusing. Overall: agents need better training or review, website is garbage, poor communication, and company clearly doesn't care about their clients. I feel like I got scammed.

The Bay Area housing market is difficult and expensive, but my experience was made even worse when…read moreworking with this company. I had a poor experience working with Jeanique Cook. First of all, she was extremely, EXTREMELY rude to me and my friend. When I was asking her questions via text, she got impatient and barely explained and added, "SIMPLE." As if housing in the Bay Area is not already confusing and overwhelming enough, she made me feel even dumber for wanting clarity on the application process that I was paying $84 for. That incident was absolutely uncalled for and shows what type of agents this company hires. If you do not have the patience to work with college students and young adults, then do not work as an agent in the Berkeley area. Second, she lied to me and my housemates by telling us to wait before applying to ensure that someone else "more qualified" would not apply. When we got the green light, she told us to move forward with applying. The fee was $42/person. Although that cost was already a bit high for applications, that was fine because we just needed housing at that point. We waited nearly 2 weeks for a response with no communication within that time frame, just for her to tell us they were moving forward with someone else. Basically, Jeanique Cook failed to communicate diligently and honestly, and now we are in a bad position to find housing for the summer because she gave us the impression that we would be accepted. Listen, I understand if there are other factors to consider, but have some empathy and understand that we are in a tough market. Look out for your clients and tell them to keep looking if your company is considering someone else, so we can take matters into our own hands and keep looking around. Agents should be communicative, respectful, and patient. Jeanique was none of those things and made us feel uncomfortable and disrespected in multiple ways.