The worst customer service ever. We went to the Westport store on April 12 and ordered a kettle…read morethey didn't have in stock. It arrived April 30 and we were informed that the order would be cancelled after 5 days. May 5, five days later, we went to the Westport store to pick up the kettle. The order had been cancelled; apparently, the kettle vanished, we couldn't even buy the display item. I called the Westport store about a refund to my card; I was given a 1 800 number to call. I called that number and was referred back to the Westport store. I called the Westport store and, admittedly, lost my cool a bit, but was told by an associate, "This is not my problem." Um, this is your problem because you work for Crate & Barrel, am I correct? I was hung up on. I received a voicemail in return, and when I called back, was hung up on again. I worked for C&B ages ago in San Francisco, and if I'd displayed such customer service demeanor, I would have been seriously reprimanded, if not sacked.

This has nothing to do with the Westport location- I've used them several times and has been all…read moregood- very helpful. I ordered a 2 lamps on line and one was came with a chip right in front no hiding it. Material had a bubble and fractured. Call customer service- they want it back(hope they don't plan to resell this again) and no word on when I will get a replacement. Really poor service to say the least.

Totally positive experience. We brought in a lamp that had, we thought, died, but the technician…read morereplaced a simple fuse and charged us all of five dollars for his time. Small stores like this deserve your business. They certainly have ours.

I rarely write reviews but on the back of great service I felt compelled to share my experience…read more Small repair, fixed confidently, during my visit, with a smile. Well done.

I went here looking for a nice house plant to get for a housewarming gift, and also was looking for…read moresome herbs. They gave some beautiful house plants and I like that almost each one is identified by name and care instructions provided. I ended up getting some plants for myself! The herbs are also indetified and properties given, which I find incredibly helpful. The herbs all looked healthy and I brought home a bunch to use in my cooking at home. I also bought a few clay pots to transplant them into. They also have potting soil, dirt, birdseed and bird houses, and annual and perennial flowers and outdoor plants. They also sell fresh eggs ( I was told they sell out quick). Prices are on the higher end, but I think much better quality and choice then at box stores. They also have a nice little gift area which was lovely. Parking lot and wagons for use to load up all you want to purchase.

This is my go-to place when I replant my herb garden every spring. Fabulous quality and selection,…read moreincluding many harder-to-find herbs like verbena, lemon thyme, tarragon and red-veined sorrel. They have multiple varieties of the more common herbs (basil, mint, sage ...). I also really like their unusual annuals, especially coleus, but you have to go early in the season before they all get bought up. Gilbertie's has lots of great pots and cool items in the gift shop, as well as seeds, fertilizers, and much more. I love how the friendly cats act like they own the place. It's a gorgeous property, and sometimes I go there just to walk around and enjoy the beauty and peace. The winter farmers' market is a wonderful place to visit for a change of scenery during the colder months.

It's a scam. They advertise cut your own tree for $90, but…read moreall they have growing there are either tiny trees or old and dry trees. The pre-cut trees are nice and good looking but they charge $130 for small and $180 for 7'. Stay away.

what a tree! Family friendly farm! Staff was wonderful! Can't wait to go next year! Beat trees in…read morethe area definitely stop by!

Absolutely beautiful floral arrangements…read more I aways have to stop by this small shop to see what fabulous vignettes they've set up. They often take my breath away. Christmas is a special time here. Last year, in December, as I walked down Elm Street in New Canaan with the snow swirling around I came across the displays at Earth Garden and was transported to a magical world. Highly recommended

Earth Garden are Amazing! We have been here a few times, and I just ordered my wife some…read moreanniversary flowers to be delivered locally... they arrived on time and she says are 'The mostbeautiful arrangement she has ever had from me for an anniversary'.

I am so, SO grateful I found Henry Rodriguez! I had several companies lined up for a fence…read morereplacement quote-- after meeting with Henry, I followed my gut and cancelled everyone else. What an amazing job! VERY fair pricing, wonderful team of workers. I am now looking for other jobs he can do for me just to keep him around! LOL. I considered leaving one star so no one else would hire him so I could keep him all to myself, but that would be unfair! Thank you, Henry!!!!

Sometimes lucky with yelp! On time, worked hard, Henry cks on crew. Leaves clean worksite. Explains…read moreand shows options. Beautiful work. Reasonable too.

Beautiful! Make sure to check out the community garden. Free street parking. Cute birds and wildliferead more

What an awesome hidden gem. The greenhouses and community garden are a small part of the bigger…read moreEdgerton Park, but it's a must visit! On this given Saturday, I spent about half an hour walking through the various greenhouses. There are lots of interesting plants to look at - though many are not labeled - and in one of the building, the plants and flowers were for sale. There is also one area that was just for plants as part of the collection, which were really nicely curated and tended to. The community garden was also exquisite and quite dense. You have to be a member to participate, and you can tell that those who work in the garden know what they're doing. We saw some awesome tomatoes, rainbow chard, sunflowers, dahlias, and more. I can't wait to bring more people here to walk around.

Ordered soil online last year and it was delivered exactly when they said it would be. Great…read moreproduct and my grass is growing in great and my yard looks better than all of my neighbors. Will be ordering mulch soon and love that I can do it all online.

Do NOT use for top soil. Absolutely NOTHING grew because soil was too acidic and their answer was…read moreTOO BAD. Removed Facebook page after too many people were complaining on it. Terrible.