I have had many eye problems and have been seen by a number of specialists in this group. I have…read morefound them to be knowledgeable, caring and compassionate. Also the office staff goes out of their way to accommodate your needs. Kudos to Dr. Basilice, Dr. Connor and Dr. Llin

Almost a 2 HOUR wait and no call before hand to let me know they were running behind. Didn't feel…read morelike my time was valued at all. Seems like they over scheduled. Waste of time, go to a different doctor.

Went to the Setauket Location last week of July. I go every…read more6 months for an eye check up with Dr. Chaudrey. In my opinion. The wait is shorter at the Commack location. The Setauket location is busier.

Terrible at this Setauket location. About 50 people in the waiting room and 10 on line to check…read morein. People yelling at staff and elderly patients sleeping in the waiting room. Like something out of a movie. I left after waiting almost an hour once a smiling nurse came out and thanked everyone for their patience.

Had a upper eye lid surgery and a brow pexy with Dr Wong. He was knowledgeable, compassionate, and…read morethe staff at the office were professional. Asian eyes are difficult but the symmetry is spot on. The surgical center was excellent. OCLI big group, appointments were timely, and I had choice of few locations for pre consult and testing. Surgery went well, zero pain just tightness and discomfort as expected. Huge changes after stitches come out. Healing well and so happy I did the surgery and went with a great doctor. Thank you.

Had a upper Blepharoplasty. Everything from the pre op to post op went smoothly. Healing very well.read more

I got something in my eye yesterday & couldn't get it out on my own. I've gone to OCLI's Pt Jeff…read morelocation, but the soonest appt was in E. Setauket with Valentina Blaine OD. when I arrived, I did the self check in at the kiosk and waited in the lobby. I could hear the reception area and how much fun all the staff was having, they seem to be extremely friendly, which is a far cry from the Port Jeff staff. IJS. When I was called into the office, the nursing staff that I encountered was extremely friendly and very nice. The doctor came in, put drops in & examined both my eyes. She then asked me if I had allergies and I told her yes, I take Claritin daily. She asked me if I ever take eye drops I said no need to since Claritin works. She stood up as I was still leaning forward with my chin in the cup for the exam. Valentina said "I don't see anything, OK?" I reiterated that "Something is still in my eye, and it has nothing to do with allergies". I specifically remember when the object hit my eye. Valentina reiterated the same and then left the exam room. I walked out confused. Never in my life have I ever had a doctor not have a plan or remedy. Even if they had no clue of a diagnosis for a patient. Her behavior was atypical at best. I went to the receptionist & asked if she could find out if there was any type of tx plan for me. She returned & told me to get eye drops. When I asked for some, she said OCLI doesn't have ANY samples to give me. I left in the same condition that I arrived in. I called OCLI on the phone and told them about what happened and I don't think it's fair that I didn't even get my eye flushed. I was placed on hold and office mgr Jackie spoke to me on the phone and tried to encourage me to return to the office to get further assistance. I told her no thank you, and referenced how I wouldn't even return food in a restaurant; I'd rather leave due to poor service. I told her I will go to the urgent care and get the proper treatment, which I did and everything is great! I called my insurance company and told them that I don't think OCLI should be paid for this visit. I was told that I can appeal the decision of the visit when they see the claim, which I may do. I will make sure anyone that I know is aware of the treatment that I received from Valentina Blaine OD. I would never give her the satisfaction to be called a doctor. She should be embarrassed & ashamed of the way she treated me as a patient with such dismissiveness. Valentina Blaine was a disgraceful experience that I wouldn't wish on any patient. I will never return to OCLI because of Valentina Blaine & how disgustingly she treated me as a patient. I question if she even took an ethical oath when she got her license to practice. She needs retraining or needs to return for internship to see how it's properly done. Sad that she's part of Catholic Health Services. Her morals need to be reevaluated.

I USED TO LUV THIS OFFICE . Been seeing Dr.Oats ,and Dr Albaba for some time…read more Today's experience was not so good ,I was cursed at on my way out of office all because I didn't want to pay before my appointment .

I hadn't been to an eye Dr in a long time , as I was forced to wear glasses as a child and was not…read morehappy about it. Well I had a recent concern about my eyes and decided it was time to get a check up and a diagnosis. I was pleasantly surprised and impressed with Dr. Geiger upon our first meeting. Caring, knowledgeable, and friendly is what I was looking for and did I get more! I lucked out with Dr Geiger and can't wait till my next appointment.

Agree with the reviewer who described OCLI as "another cattle processing place." And as for Dr…read more Laud, my impression was that he viewed me somewhere between a lab rat and another annoying customer. I've seen him a few times. I wasn't impressed on the first visit but thought I would try again over the course of a year because I felt anyone can have a bad day. But no. When you have problems with your vision, like I do, and you have to see a retinal specialist, you want to be asked how you're seeing and if there have been changes. You want to hear what he is observing. Instead, he dictates to his assistant in medical lingo and you kind of have to remind him to translate to you. Won't be going back.

Was sent here by this doctor's colleague at Manhasset OCLI after she was not sure of her own…read morediagnosis so for that I am grateful to her (somewhat). This place is packed at 8am on a Saturday. I was shuttled thru quite seamlessly from one area (getting info on my issues) to another (get eyedrops to dilate and numb my eyes) before getting into the "exam chair" Dr Laud's assistant Skip came to check how dilated my eyes were (IT was less then 8 minutes at that point) apparently eyes weren't dilating fast enough so I got more drops to speed the process up. And walla. In less then 3 minutes they were numbed and dilated and ready for prodding. Was prompted with same questions and again questioned on my description. Why is It hard to understand: "I saw a ribbon of black, then wall of grey speckles? "??? Dr Laud enters and tho I didn't see him wash or sanitize his hands because I assume he is a professional-- I assume he did. But in retrospect-- did he? (In such a hurried atmosphere- one wonders) He looked into my eyes quite deeply and aggressively while mouthing off words to Skip: "pvd. Lattice". And other scary incomprehensible words. At conclusion. I was given instructions of what to avoid & meds not to take with no explanations. When I brought up the computer avoidance thing. I said I work with Computers and he said: "Oh well, I can't help you there." Well. How about a note for my work place or explaining why that would be "bad" for my eyes? I wasn't cleared on exactly what my condition is. Except to hear "it's age related, there's blood and let's wait and see how your eye is in two weeks" and with that, the doctor leaves room leaving Skip behind. Because I had so many questions I didn't get to ask. I found myself going back to look for Skip or dr Laud after I left the room to try to ask them. And only could shout out one question to Skip as I spotted him running between rooms amongst many that I got a shout back answer that I'm not sure was answered with thought nor privacy. So I got more answers then the other OCLI visit but not really in a satisfied way. I heard enough words to prompt my own internet investigation even though I was told NOT to use the computer. I needed to understand if what I am told is NOT an immediate danger and only then did I feel like I have some understanding of it in a vague, non medical explanation. Meantime. Sitting here with fear on eyes till next appt. This place: OCLI (ophthalmic consultant of Long Island) is another cattle processing place. It's a tad better then the one in Manhasset but still felt rushed out. Doctor: Though you probably explain stuff all day long and maybe gave my explanation to another patient many times over. Treat me as "new" and as a dumb dumb who really don't "know" and slow to learn Because patients see you to get unhurried, layman's answers for their (to them) seemingly "dire" conditions. Believe me it's dire when you see black ribbons with no symptoms on the front of the eye. Please take the time to explain and allow for questions. Why are you in such a hurry to leave the room?

First time there and Dr. Castro and her staff were professional, attentive, caring and obviously…read moreknew their craft. My examination was comprehensive, all questions answered satisfactorily and an overall very satisfying experience. I left with a smile. This office was located in Costco. A five star experience.

Dr. Caryl Castro has been my optometrist for over 10 years. She is extremely professional in her…read moreexam and will spend as much time as needed. I have gas permeable contacts which are rarely used anymore. Finding a doctor who is comfortable with gas permeable lenses can be challenging. Dr. Castro has given me vision as close to perfect as possible. She explains the results of the tests done in her office. In my experience as a patient and a nurse, I have complete confidence in the care that I receive here. The office is located in Costco in Nesconset.